The Chris Voss Show

NO... The Psychology of Sales and Negotiations: 40 lessons in negotiation... from a street-smart negotiator (The Force Multiplier Series) by Brian Will https://amzn.to/4aQu0XB Every sale you make is a negotiation. If you’re not negotiating price, you’re negotiating with the customer on if they will … or will not … buy from you. This book is not about theory. These techniques have generated billions of dollars in sales. This book is also not about how to manipulate people into doing something they don’t want to do. It is not hardcore. It is a professional soft-sell, using human nature, psychology, and the power of the right words to move people where you want them to go. Brian Will Bio: Brian Will is a serial entrepreneur, an industry-leading business and sales management consultant, and a Wall Street Journal best-selling author. During the course of his career, Brian has created or co-created seven very successful companies in four different industries. These companies were worth over a half-billion dollars at their peak. He has also done multiple turnaround projects ranging from startups to Fortune 500 companies, helping to drive billions in sales. His multifaceted background gives him the ability to understand and teach agile processes and principles and articulate their implications from multiple perspectives, from the development team to the executive board. Today, Brian owns a growing chain of restaurants, a residential and commercial real estate business, and runs a business mastermind and entrepreneur coaching program. He also serves on the city council in his hometown of Alpharetta, Georgia.

Last Rights: The Fight to Save the 7th Amendment by Attorney & Professor Jeffrey B. Simon https://amzn.to/3RK0GcA Last Rights: The Fight to Save the 7th Amendment shines a bright spotlight on a grave but often overlooked effort by large corporate interests to undermine America's civil justice system and consumer rights. Trailblazing plaintiff's lawyer, Jeffrey B. Simon, wrote this book as a rallying cry for anyone who has ever been wronged by a rigged system of laws. Through riveting tales of real courtroom drama, Simon exposes the insidious influence of corporate greed and political power weaponized to repeal personal rights and weaken public safety. Last Rights is a wake-up call to consumers and lawmakers to take collective, corrective action before restoration of our civil justice system becomes unachievable. This is essential reading for anyone who cares about the future of our country, and a call to action for those who believe in justice and fairness.

Reinvent: Navigating Business Transformation in a Hyperdigital Era by Faisal Hoque https://amzn.to/3NTeIrr The Journey to Organizational Transformation Given the rate of change that we have experienced and will continue to see in the world, it's a challenge trying to stay on top of everything. Organizations must consider revising and possibly scrapping decades-old habits, processes, and their very ways of thinking and operating. In so doing, organizations can literally reinvent themselves. Transformation requires much more than simply obtaining the latest technology, plugging it in, and sitting back to watch reinvention take place. From top to bottom, organizations will be compelled to change entire mindsets, attitudes, and assumptions about how they operate, how they can grow, and even the very reason for their existence. This book introduces readers to ideas, concepts, and a comprehensive framework (LIFTS) that they can use to better position themselves and their organizations to reap the greatest number of benefits that business and digital transformation can afford. It's a journey rich with promise that explains complex concepts in an understandable common language. The book is divided into three distinct sections. The First section, "Why? The Case for Business Transformation in a Hyper-Digital Era," makes the argument for organizational reinvention—from the changing nature of consumers to shifting workforce priorities to the necessity for greater organizational security. The second section, "Transformation via Digitalization—Necessary Steps," examines actions necessary to prepare for transformation, including overcoming significant obstacles, recognizing the essential value of leadership, and forecasting what your organization is likely to become in the future. The final section, "What to Do: Navigating with LIFTS," offers a comprehensive discussion of a five-step process geared to guiding your company through its transformation. Using the acronym LIFTS — learn, investigate, formulate, take off, and study—you'll learn what goes into a successful transformative effort, including elements that, if overlooked, can sink otherwise solid planning. REINVENT is the result of the author's personal and professional journey — one that is made possible by three decades of work with colleagues, customers, partners, academics, and industry experts from around the globe. About the author #1 WALL STREET JOURNAL and USA TODAY BESTSELLING AUTHOR RECIPIENT OF AXIOM GOLD MEDAL, FOREWORD, PENCRAFT, BIBA, BOOK EXCELLENCE, AMERICAN BOOK FEST, GLOBEE, AND OTHER AWARDS Faisal Hoque is an accomplished entrepreneur, noted thought leader, technology innovator, advisor to CEOs, BODs, and the US federal government, with more than 25 years of cross-industry success. He has authored, co-authored 10 award-winning books (his awards include Axiom Gold Medal, Foreword, PenCraft, BIBA, Book Excellence, Globee, American Book Fest, and others) on humanity, business, and technology, including the #1 Wall Street Journal bestseller "REINVENT – Navigating Business Transformation in a Hyper-Digital Era" published in association with IMD (Institute for Management Development) (Fast Company Press, 2023), the #1 Wall Street Journal and USA Today bestseller "LIFT – Fostering the Leader in You Amid Revolutionary Global Change" (Fast Company Press, 2022), and the #2 Wall Street Journal and USA Today bestseller "Everything Connects – Cultivating Mindfulness, Creativity, and Innovation for Long-Term Value" (2nd Edition, Fast Company Press, 2022). His ground-breaking first book "e-Enterprise" was released by Cambridge University Press in 2000. He is the founder of SHADOKA, NextChapter, and other companies. They focus on enabling sustainable and transformational changes. His broad areas of expertise include innovation, leadership, management, sustainable growth, transformation, strategy, governance, M&A, frameworks,

Sparkling.io: Simplifying EV Charging with Smart Sockets and App Integration Sparklin.io Show Notes About The Guest(s): Laurent Stefan is the CTO and General Manager of sparkling.io, a company that focuses on providing solutions for the massification of charging points for electric vehicles. Laurent and his team have developed smart sockets and a platform that allows for easy access to charging with simplicity and security. Summary: Laurent Stefan, CTO and General Manager of sparkling.io, joins Chris Boss on The Chris Boss Show to discuss their innovative solutions for the massification of charging points for electric vehicles. Laurent explains that their focus is on providing a simple and cost-effective solution for slow charging at home and work, as well as designing smart sockets for monitoring and easy access to charging. The company's platform includes an app that allows users to monitor their charging status and power consumption, making it convenient for both individuals and businesses. Laurent also highlights the importance of cybersecurity and sustainability in their products, as well as their plans for future AI development and load-balancing services. Key Takeaways: sparkling.io offers a solution for the massification of charging points for electric vehicles, focusing on slow charging at home and work. Their smart sockets include LTM communication for secure and easy access to charging, with monitoring and power consumption data available through their app. The company prioritizes cybersecurity, sustainability, and simplicity in their products, with a focus on reducing environmental footprint. Their customer base includes B2B and B2B2C clients, such as fleet management companies and real estate companies. sparkling.io's platform allows for the creation and management of communities, making it easy for businesses to set up charging solutions for their employees. Quotes: "Our main scope is to offer a solution for the massification of charging for every people." - Laurent Stefan "We have been trying to distribute the intelligence from the fuse board to the device, to the charging points." - Laurent Stefan "We have a 24/7 monitoring in terms of cybersecurity and avoiding intrusion or any kind of issue on your network." - Laurent Stefan "Moving from traditional cars to EV vehicles is a big change in the mindset of the people and in the way you are using your mobility solutions." - Laurent Stefan "We are more focusing on tier one, tier two customers and also in the real estate in general." - Laurent Stefan

Among the Bros: A Fraternity Crime Story by Max Marshall https://amzn.to/3NV7x21 A brilliant young investigative journalist traces a murder and a multi-million-dollar drug ring, leading to an unprecedented look at elite American fraternity life. When Max Marshall arrived on the campus of the College of Charleston in 2018, he hoped to investigate a small-time fraternity Xanax trafficking ring. Instead, he found a homicide, several student deaths, and millions of dollars circulating around the Deep South. He also opened up an elite world hidden to outsiders. Behind the pop culture cliches of “Greek life” lies one of the major breeding grounds of American power: 80 percent of Fortune 500 executives, 85 percent of Supreme Court justices, and all but four presidents since 1825 have been fraternity members. With unprecedented immersion, this book takes readers inside that bubble. Under the live oaks and Spanish moss of Travel + Leisure’s “Most Beautiful Campus in America,” Marshall traces several “C of C” boys’ journeys from fraternity pledges to interstate drug traffickers. The result is a true-life story of hubris, status, money, drugs, and murder—one that lifts a curtain on an ecstatic and disturbing way of life. With expert pacing and a cool eye, he follows a never-ending party that continues after funerals and mass arrests. An addictive and haunting portrait of tomorrow’s American establishment, Among the Bros is nonfiction storytelling at its finest.

Human Touch Unveils New Massage Chair at CES 2024 Humantouch.com Show Notes About The Guest(s): Victoria Ladoc is the Director of Marketing for Human Touch, a wellness company that specializes in massage chairs, zero gravity recliners, and foot and calf massagers. With over 45 years in business, Human Touch aims to provide products that promote everyday wellness and help individuals feel their best. Summary: In this episode, Chris Voss interviews Victoria Ladoc, the Director of Marketing for Human Touch. They discuss the latest innovations in massage chairs and the benefits they offer for everyday wellness. Victoria highlights the flagship product, the Super Novo X, which features dual robots for a more immersive massage experience. She also mentions the virtual therapist feature, which allows users to control the chair through voice commands. Victoria emphasizes the importance of recovery and relaxation in today's fast-paced world and how massage chairs can help individuals take care of themselves. Key Takeaways: Human Touch is a wellness company that specializes in massage chairs, zero gravity recliners, and foot and calf massagers. The Super Novo X is the flagship massage chair from Human Touch, featuring dual robots for a more comprehensive massage experience. The chair offers 3D and 4D capabilities, allowing users to adjust the depth and speed of the massage. The virtual therapist feature enables users to control the chair through voice commands, making it more convenient and user-friendly. Massage chairs provide numerous benefits, including improved sleep, relaxation, stress relief, and recovery from workouts or long days. Quotes: "We make products that really help you just kind of feel your best every day." - Victoria Ladoc "It's like having a massage with two masseuses, a four-hand massage happening at one time." - Victoria Ladoc "We're trying to make it as easy as possible for you to get the relaxation and the stress relief that you need." - Victoria Ladoc

The Ten Commandments of #SuccessWithoutApology by Rachael Melot https://amzn.to/3H9K3Cs Rachaelmelot.com Can women have success, be powerful, and also be proud of the rewards of her hard work? Can women be successful inside and outside the home? Can they have family, a highly-charged career, love, money, and friendships? Yes! Yes, they can. And now, they can do it all, without apology. Like most women, you probably apologize more than you recognize. You apologize for working late, for being more highly educated than friends and family, for not making the parent-teacher conference or chaperoning a field trip, for the raise, for the convertible, for not cooking for the family each night, for.... You get the picture. It's a girl thing - we always seem to say "sorry." Rachael Melot is leading the movement for apology recognition and omission. Rachael has written a brilliantly thought out road map of mental change. What The Ten Commandments of #SuccessWithoutApology offers: - Personal triumphs, career highs and lows, as well as anecdotes inspired by her oft-times humorous Oklahoma upbringing. - Readers get an insider's glimpse into Rachael's life, and are challenged to acknowledge their own deeply ingrained tendency to apologize. - She details what inspired her to push through after her divorce and achieve professional, personal and financial success. - Through her motivating wisdom and #SassyHashtags women will realize how apologetic behavior can be detrimental to the respect they deserve, the advancement they've earned, and the life they want to live. The Ten Commandments of #SuccessWithoutApology-by a leader - for leaders, inspired by a woman who just wanted equality and would not apologize for attaining it HER way. #HowDoYouLikeMeNow About the author Entrepreneur / Speaker / Author Rachael mentors men and women on how to adapt office conversations, home routines, and daily expectations to promote womens' success in every form and most importantly, without apology. Read her story in her first published book, The Ten Commandments of #SuccessWithoutApology, and the podcast series "Success Without Apology" which can be downloaded on the blog page or subscribed to on iTunes or Stitcher. You can find more about Rachael Melot and her speaking style on her site. This combination of midwestern southern gal meets NYC thriving ad executive delivers a perspective and authority unlike anyone you have heard before on the topic of success both at the office and home.

AI Robotics: Revolutionizing Industries with Artificial Intelligence and Robotics Airobotics.fr Show Notes About The Guest(s): Jason Poiblaud is the Technical Director of AI Robotics, a company based in Marseille, France. They specialize in developing robots that utilize artificial intelligence to revolutionize various industries, including retail, hospitality, healthcare, and logistics. Summary: Jason Poiblaud, the Technical Director of AI Robotics, joins Chris Voss on The Chris Voss Show to discuss the company's innovative robots and their vision for the future of robotics. AI Robotics is focused on rethinking the collaboration between humans and machines through significant advancements in AI and robotics. They have developed five different robots, each with its own unique capabilities and applications. These robots are designed to enhance customer experiences, improve efficiency in industries such as retail and healthcare, and provide assistance and companionship to individuals in need. AI Robotics aims to create a world where humans and robots work together seamlessly to create a safer and more efficient environment. Key Takeaways: AI Robotics is developing robots that utilize artificial intelligence to revolutionize various industries, including retail, hospitality, healthcare, and logistics. The company has developed five different robots, each with its own unique capabilities and applications. The robots are designed to enhance customer experiences, improve efficiency, and provide assistance and companionship to individuals in need. AI Robotics aims to create a world where humans and robots work together seamlessly to create a safer and more efficient environment. Quotes: "Our commitment is to rethink the collaboration between men and machine through significant advances in AI and robotics." - Jason Poiblaud "Our vision is to build a world where human-machine collaboration transcends boundaries, creating a safe and efficient environment." - Jason Poiblaud

CES Show 2024: A Preview of the World's Biggest Tech Event with Gary Shapiro, President and CEO of the Consumer Technology Association CES.tech Show Notes About The Guest(s): Gary Shapiro is the President and CEO of the Consumer Technology Association (CTA), which represents over 1,500 consumer technology companies. He is also the owner and producer of the Consumer Electronics Show (CES), the largest tech event in the world. Shapiro is an acclaimed author, lobbyist, and advocate for innovation and technology. Summary: Gary Shapiro joins Chris Voss on The Chris Voss Show to discuss the upcoming Consumer Electronics Show (CES) and the state of the tech industry. CES is the most powerful tech event in the world, attracting over 130,000 people from around the globe. The show features over 4,000 exhibitors and covers a wide range of categories, including AI, mobility, digital health, and more. Shapiro emphasizes the importance of innovation and the need for national policies that support it. He also highlights the impact of AI and the role of startups in driving technological advancements. Key Takeaways: CES is the largest tech event in the world, attracting over 130,000 people from around the globe. AI will be a major focus at CES, with companies showcasing new innovations and features. Eureka Park, a part of CES, provides a platform for startups to showcase their ideas and connect with potential partners. Nearshoring is a growing trend, with companies looking to build relationships with neighboring countries for trade and innovation. The CTA advocates for policies that support innovation, such as immigration reform, free trade, and national regulations for emerging technologies. Quotes: "CES is the most powerful tech event in the world. It's where people come with amazing new innovations and they get together from around the globe." - Gary Shapiro "AI will definitely be the overriding discussion at the show. Companies will be doing all sorts of stuff with it." - Gary Shapiro "Nearshoring is a real movement. Let's work as a country with our friends and build up those relationships." - Gary Shapiro "Everything we do revolves around one very easy principle: will this help or hurt innovation?" - Gary Shapiro

Car Crash Attorney Joshua Brumley Shares Tips for Maximizing Settlements Brumleylawfirm.com Show Notes About The Guest(s): Joshua Brumley is an attorney and the founder of Brumley Law Firm. He is also a pro tem judge and a professor at Highline College. With over 14 years of experience, Joshua specializes in car accident cases and is dedicated to helping his clients receive the compensation they deserve. Summary: In this episode, Chris Voss interviews Joshua Brumley, an attorney and founder of Brumley Law Firm. Joshua shares his journey of becoming a lawyer and the experiences that led him to specialize in car accident cases. He emphasizes the importance of taking immediate action after a car accident, including calling 911 and documenting the scene. Joshua also provides valuable advice on maximizing your settlement and working with an experienced attorney. Key Takeaways: Call 911 immediately after a car accident, even if it seems minor. Take photos of the accident scene, including the damage to the vehicles and the layout. Follow through with all recommended medical treatments to strengthen your case. Hire an attorney who is experienced in car accident cases and comfortable with going to trial. Be cautious of insurance companies trying to minimize your claim by accessing your medical records. Quotes: "Call 911, even if it's a minor accident. Don't assume the other driver will be honest." - Joshua Brumley "Photos of the accident scene can provide valuable evidence of liability." - Joshua Brumley "Listen to your lawyer and follow through with all recommended medical treatments." - Joshua Brumley