The Chris Voss Show

Transforming Workplace Wellbeing Through Exceptional Leadership: The Happy Hires Approach Happyhires.ca Show Notes About the Guest(s): Lindsay Tsang is the founder of Happy Hires, a company focused on transforming toxic work environments into places where people are energized and inspired by exceptional leadership. With a background as a trained therapist, Lindsay partners with CEOs and owner operators of small to medium-sized enterprises to excel in leadership. He offers strategic planning, executive coaching, job benchmarking, and dynamic team workshops. Lindsay is currently pursuing a PhD in organizational psychology, specializing in leadership and positive psychology. He is also a certified executive coach through the Center for Executive Coaching. Episode Summary: In this episode, host Chris Voss interviews Lindsay Tsang, the founder of Happy Hires. Lindsay shares his insights on the profound impact of leadership on workplace well-being and the importance of creating workplaces where people are energized and inspired. He discusses the concept of servant leadership and how it prioritizes the needs of individuals over the organization. Lindsay also highlights the five priorities of leadership: purpose, people, pace, perception, and profit. He explains the SOAR model of strategic planning, which focuses on strengths, opportunities, aspirations, and results. Throughout the conversation, Lindsay emphasizes the significance of psychological capital and positive mindsets in effective leadership. Key Takeaways: Servant leadership prioritizes the needs of individuals over the organization, creating workplaces where people are energized and inspired. The five priorities of leadership are purpose, people, pace, perception, and profit. When these priorities are aligned, organizations thrive. The SOAR model of strategic planning focuses on strengths, opportunities, aspirations, and results, fostering collaboration and positive dialogue. Psychological capital, including hope, efficacy, resilience, and optimism, plays a crucial role in effective leadership and positive outcomes in the workplace. Developing a clear vision, setting challenging goals, and achieving them are essential for building confidence and increasing efficacy. Notable Quotes: "The whole point of leadership is to align the strengths of the organization so well that the weaknesses become irrelevant." - Peter Drucker "Hope is when I can see the end goal that I'm trying to achieve and I can also see the pathway towards it." - Lindsay Tsang "Confidence is my belief in my abilities to make a positive outcome when I put effort into something." - Lindsay Tsang

Sphere Revolutionizes Collaboration with XR Technology for Remote Work Sphere.tech Show Notes About the Guest(s): Sven Brunner is the co-founder and CEO of Sphere, an XR software company based in Silicon Valley. Originally from Switzerland, Sven has always been inspired by the process of turning innovative ideas into real-world products and solutions. With a background in computer science and business, Sven is passionate about fostering a culture of innovation and encouraging unconventional ways of thinking. Sphere has received over $10 million in funding and serves enterprise customers worldwide, including Volkswagen, Micron, and Renault. Sven and his team are dedicated to revolutionizing collaboration and productivity through the power of XR technology. Episode Summary: In this episode, host Chris Voss interviews Sven Brunner, the co-founder and CEO of Sphere, an XR software company. They discuss the latest advancements in XR technology, including the new Apple Vision Pro headset, and how it is revolutionizing collaboration and productivity in various industries. Sven explains how Sphere's software enables users to work together in virtual sessions, regardless of their physical location, and how it enhances the overall work experience. They also touch on the potential applications of XR technology in healthcare and education, highlighting its ability to improve training, enhance learning, and increase engagement. Key topics discussed in this episode include the benefits of XR collaboration, the impact of XR technology on remote work and hybrid work models, and the role of AI in enhancing the XR experience. Sven emphasizes the human-centered approach of XR technology, focusing on how it amplifies human capabilities rather than replacing them. He also shares insights into Sphere's mission to create a more inclusive and innovative work environment through XR collaboration. Key Takeaways: XR technology, such as the new Apple Vision Pro headset, is revolutionizing collaboration and productivity by enabling users to work together in virtual sessions, regardless of their physical location. XR collaboration provides a more engaging and fun work experience, enhancing motivation and productivity among employees. XR technology is particularly beneficial in industries such as healthcare and manufacturing, where remote assistance and hands-free guidance can significantly improve efficiency and accuracy. The integration of AI into XR software enhances the user experience by providing personalized assistance, real-time data analysis, and access to relevant resources. XR technology has the potential to transform education by making learning more engaging, interactive, and accessible, allowing students to visualize complex concepts and collaborate with peers in virtual environments. Notable Quotes: "XR collaboration allows employees to work together as if they are in the same room, no matter where they are physically located." - Sven Brunner "The goal of XR technology is to enhance human capabilities and make work more efficient and enjoyable, rather than replacing human interaction." - Sven Brunner "XR technology provides a more engaging and fun work experience, increasing employee motivation and productivity." - Sven Brunner

Fashion For Profit Perfect by Frances Harder Fashionforprofit.com Fashion For Profit 11th edition is a professional's complete guide to designing, branding, manufacturing a sustainable clothing collection & Marketing. Reviewed and validated by experts from within each specific crucial area of design, product development, finance, production, through to sales and marketing of a product. This 11th edition also includes the important steps to include the demand for sustainable products. Frances Harder authored and published a series of books dealing with starting a fashion business. Fashion for Profit (11 h edition), Costing for Profit (3 rd edition), Brand Building for Profit (3 rd edition), and downloadable all the Forms for Profit are industry focused texts used both by new companies and for further education programs. Consultant to the United Nations assisting small businesses: Peru- Alpaca products, (women owned businesses), Nepal - Cashmere products and assisting Egyptian apparel manufacturer enter the U.S. market. She consults and speaks internationally on product development, branding, merchandising, sustainability, costing, production and entering the US market. Serves as an industry expert witness in industry related legal disputes. Organizes and presents seminars at Sourcing at Magic trade shows-(22 years) Presents on a variety of topics and moderates

Pirate Cove: An Insider's Account of the Infamous Southport Lane Scandal by Richard D. Bailey https://amzn.to/3w8C4U0 In Pirate Cove, Richard D. Bailey provides an insider's chronicle of a white-collar crime whose headline-grabbing elements first appeared on the front pages of The Wall Street Journal. It's the true, unvarnished, complete, previously untold, and fascinating story of how one honest man helped unravel the massive Southport Lane fraud perpetrated by the author's former employer, 26-year-old, self-proclaimed financial prodigy Alexander Chatfield Burns. A really smart friend of the author once asked Burns how he got control of four state-regulated insurance companies. With a Cheshire cat grin, Burns cryptically responded, “Jesus with a telescope on Mars couldn't figure out how I did this.” But the author eventually did. If (and when) Pirate Cove is made into a movie, it'll stand right alongside such successful dramedies as American Hustle, Can You Ever Forgive Me, Bad Education, White Collar Crime, The Wolf of Wall Street, and Michael Clayton. Richard D. Bailey is the author of Pirate Cove, released by Bancroft Press in November 2023. For over 30 years, he has been providing interim and long-term management, and corporate development services to distressed public and private manufacturing, service, and distribution companies. In 2013, Bailey was hired by Southport Lane Management (“Southport”), a New York-based private equity firm. Shortly after he was hired, he noticed unusual cash transfers by and between multiple Southport-owned and -controlled LLC’s. Upon further investigation, Mr. Bailey uncovered critical evidence of what would turn out to be a $350 million fraud. He then worked closely with FBI investigators for several years. This resulted in four indictments and four guilty pleas. Three of the perpetrators served prison time. In late October 2021, Alexander Chatfield Burns, the leader of the fraud, committed suicide prior to being sentenced. As a result, with millions unaccounted for, in the eyes of the law he died an innocent man. His book, Pirate Cove is the true story of a fake Caravaggio, a bogus Yale degree, a 26 year old self-proclaimed genius, and the unraveling of a $350 million fraud. He holds a BA from Providence College and an MA from Fairfield University.

#Masterpiece: What you would do with all the time and money in the world by Alexander Inchbald Amzn.to/4bj7cA6 Alexander-inchbald.com Themasterpiece.agency In Pirate Cove, Richard D. Bailey provides an insider's chronicle of a white-collar crime whose headline-grabbing elements first appeared on the front pages of The Wall Street Journal. It's the true, unvarnished, complete, previously untold, and fascinating story of how one honest man helped unravel the massive Southport Lane fraud perpetrated by the author's former employer, 26-year-old, self-proclaimed financial prodigy Alexander Chatfield Burns. A really smart friend of the author once asked Burns how he got control of four state-regulated insurance companies. With a Cheshire cat grin, Burns cryptically responded, “Jesus with a telescope on Mars couldn't figure out how I did this.” But the author eventually did. If (and when) Pirate Cove is made into a movie, it'll stand right alongside such successful dramedies as American Hustle, Can You Ever Forgive Me, Bad Education, White Collar Crime, The Wolf of Wall Street, and Michael Clayton. Bio: Alexander Inchbald is a global authority on creativity and how we can use it to reinvent business in harmony with Mother Nature. He leads The #Masterpiece Agency, designing personal journeys for purposeful pioneers (and their teams) to elevate themselves to the next level by creating and communicating their Masterpiece. He has helped over 2,000 changemakers to discover their Purpose in life and hundreds to get clarity on the next chapter of their life. Everything he does is based on his mystical experiences painting around the world in blizzards, gale force winds and tropical storms. These experiences and his research into psychology, physiology, metaphysics and epigenentics have helped him to realise we are not passive participants in a universe beyond our control, but active creators of our own playground. Alexander is a bestselling author a few times over, has worked on all of the United Nation’s Sustainable Development Goals for some of the largest and most recognized companies including the UN, World Health Organization, The Red Cross, UNICEF, HP, Samsung, P&G, Unilever, Mercedes-Benz, Chloé, Roche. His paintings have been exhibited at Google and Tesla and he lives with my family above Lake Geneva.

Pinnacle AI: Modernizing Cloud Infrastructure and Optimizing Business Systems pinnacleai.net Show Notes About the Guest(s): John Julia Sr. is the Senior Vice President of Sales at Pinnacle AI, a company that specializes in creating proprietary and custom solutions designed around machine learning and generative AI. With over 35 years of experience as a successful businessman and corporate executive, John has a track record of helping companies navigate the technology landscape and drive digital transformation. Prior to joining Pinnacle AI, he served in various account executive and sales leadership roles in the telecommunications and information technology industry with companies such as Verizon and Lumen Technologies. Episode Summary: In this episode of The Chris Vos Show, host Chris Voss interviews John Julia Sr., the Senior Vice President of Sales at Pinnacle AI. They discuss the role of artificial intelligence (AI) in modernizing and optimizing business systems and processes. John introduces Pinnacle AI's flagship product, Comm AI, which is designed to help companies modernize their cloud infrastructure and reduce costs. He explains how the tool uses AI and machine learning to analyze a customer's current cloud infrastructure and make recommendations on the products and services that should be used. John also shares insights on the ethical use of AI and the potential impact of AI on society. Key Takeaways: Pinnacle AI's flagship product, Comm AI, helps companies modernize their cloud infrastructure and reduce costs by providing recommendations on the products and services that should be used. AI has the potential to transform various aspects of businesses, from natural language processing and intelligent conversational chatbots to document writing and education. The affordability and ease of deployment of AI technology have made it accessible to a wider range of businesses, not just Fortune 100 companies. The ethical use of AI is a crucial consideration, as with any transformative technology, and there is a need to address data privacy and security concerns. AI has the power to improve business functions, increase efficiency, and drive digital transformation, but it also presents challenges and risks that need to be managed responsibly. Notable Quotes: "Technology is a great equalizer for business. It can take a one or two-person company and make them look and act like a Fortune 100 company." - John Julia Sr. "With great power comes great responsibility. AI represents both great potential for good and the risk of misuse." - John Julia Sr.

San Pedro Fish Market: From Family Business to Media Brand Sanpedrofish.com KingsOfFishTv.com Show Notes About the Guest(s): Michael Ungaro is the CEO visionary of the San Pedro Fish Market and Kings of Fish TV. He is the driving force behind the family business, which was originally started by his grandfather in 1956. With over six decades of operation, the San Pedro Fish Market has grown from a small 200-square-foot fish market to the third highest-grossing independent restaurant in the USA in 2022. Michael has transformed the business into a media brand, using social media channels and the Kings of Fish Reality series to tell the story of the San Pedro Fish Market. Episode Summary: In this episode, host Chris Voss interviews Michael Ungaro, the CEO visionary of the San Pedro Fish Market and Kings of Fish TV. Michael shares the story of his family's business, which was started by his grandfather in 1956. He discusses how they have grown from a small fish market to becoming the third highest grossing independent restaurant in the USA. Michael also talks about the importance of storytelling in business and how they have used social media and web series to build their brand. He shares their plans for expansion and the challenges of working in a family business. Key Takeaways: The San Pedro Fish Market has grown from a small fish market to the third highest-grossing independent restaurant in the USA. Michael Ungaro has transformed the business into a media brand, using social media and their web series to tell their story. The power of storytelling in business cannot be underestimated, as it helps to shape the narrative and control the brand image. The San Pedro Fish Market has become a tourist attraction, drawing in visitors from all over the country. The future vision for the business includes expanding to new locations, such as Las Vegas and Phoenix. Notable Quotes: "One of the things that I noticed over the years was how important your narrative or your story is in your business." - Michael Ungaro "If you don't tell your story, someone else will, and it might not be the one you want them to tell." - Michael Ungaro "We realized we'd become a tourist attraction with this experiential offering." - Michael Ungaro "We're looking for help, we're looking for money, we're looking for locations." - Michael Ungaro

Tastes Better From Scratch Cookbook: Easy Recipes for Everyday Life by Lauren Allen https://amzn.to/3Sj2R7o Tastesbetterfromscratch.com Amazon Best Seller in Breakfast Cooking, Whole Foods Diets, and Comfort Food Cooking Lauren Allen, owner and creator of the Tastes Better From Scratch website is best known for recipes you can count on. Her much anticipated first cookbook includes recipes she terms, “The Best of the Best,” including her personal favorite recipes and fan favorites from her website, and several new recipes. Inside you’ll find recipes for every meal of the day, and more, as well as a variety of different cuisines. What’s inside: ⁃ 116 recipes ⁃ Images with every recipe ⁃ QR codes linking to a video of how to make the recipe ⁃ Make ahead and freezer tips for recipes. About the author Lauren Allen is the recipe creator behind the popular food blog Tastes Better from Scratch, where millions of readers come each month to find easy and approachable, family-friendly recipes. The book contains a collection of her favorite classic recipes, plus many fan favorites from her website, and some enticing new creations. Lauren has four adorable children with her husband, Jeff, and when she's not creating recipes, she enjoys time spent outdoors in the warm Arizona weather with her family.

The Two But Rule: Turn Negative Thinking Into Positive Solutions by John Wolpert https://amzn.to/47Ys1xR Jwolpert.com An inspiring and exciting guide to building unstoppable momentum for your transformative ideas In The Two But Rule: Turn Negative Thinking Into Positive Solutions veteran tech innovator John Wolpert delivers an exciting, hands-on guide to using the principles of Momentum Thinking to get you―and your organization―unstuck. You’ll learn how to build unstoppable velocity for your big idea, product, or strategy as you blast through the endless objections and counterarguments that bedevil every innovator and changemaker. You’ll discover how to address common “but” complaints, like “But that’s too expensive,” or “But that won’t work,” at the same time as you refine your idea and polish it into a gem worthy of attention and implementation. In the book, you’ll also find: Explanations for why a “but” statement should always be followed by another “but” statement Discussions of why “toxic positivity” and blind optimism can be just as harmful as constant naysaying Step-by-step strategies for transforming momentum-killing objections into momentum-boosting innovation rocket fuel A can’t-miss resource for managers, executives, directors, and business leaders everywhere, The Two But Rule is also perfect for product managers, professionals in any field, government and academic leaders, and anyone else ready to successfully tackle their most stubborn and intractable problems. About John Wolpert John Wolpert is an esteemed speaker, writer and thinker in technology and business innovation. As a CEO, product executive, and advisor, he’s been at the vanguard of technological breakthroughs from the early days of the Web to the rise of artificial intelligence. John is known for founding Flywheel, a pioneer in the ride-hailing industry. His work at IBM made him a key figure in the evolution of open source software, blockchain, and AI. He’s co-founded global R&D consortia and industry standards bodies, and his thought leadership on Open Innovation has been showcased in the Harvard Business Review. John has led countless new venture workshops and spoken before the European Union and the Australian Parliament in his mission to help organizations work together to solve hard problems.

Sex, Lies and Sensibility by Nikki Payne https://amzn.to/3SkicEI An inspiring and exciting guide to building unstoppable momentum for your transformative ideas In The Two But Rule: Turn Negative Thinking Into Positive Solutions veteran tech innovator John Wolpert delivers an exciting, hands-on guide to using the principles of Momentum Thinking to get you―and your organization―unstuck. You’ll learn how to build unstoppable velocity for your big idea, product, or strategy as you blast through the endless objections and counterarguments that bedevil every innovator and changemaker. You’ll discover how to address common “but” complaints, like “But that’s too expensive,” or “But that won’t work,” at the same time as you refine your idea and polish it into a gem worthy of attention and implementation. In the book, you’ll also find: Explanations for why a “but” statement should always be followed by another “but” statement Discussions of why “toxic positivity” and blind optimism can be just as harmful as constant naysaying Step-by-step strategies for transforming momentum-killing objections into momentum-boosting innovation rocket fuel A can’t-miss resource for managers, executives, directors, and business leaders everywhere, The Two But Rule is also perfect for product managers, professionals in any field, government and academic leaders, and anyone else ready to successfully tackle their most stubborn and intractable problems. About John Wolpert John Wolpert is an esteemed speaker, writer and thinker in technology and business innovation. As a CEO, product executive, and advisor, he’s been at the vanguard of technological breakthroughs from the early days of the Web to the rise of artificial intelligence. John is known for founding Flywheel, a pioneer in the ride-hailing industry. His work at IBM made him a key figure in the evolution of open source software, blockchain, and AI. He’s co-founded global R&D consortia and industry standards bodies, and his thought leadership on Open Innovation has been showcased in the Harvard Business Review. John has led countless new venture workshops and spoken before the European Union and the Australian Parliament in his mission to help organizations work together to solve hard problems.