

Folding Towels - A Podcast for Massage Therapists with Jackie and David
Jackie Kerin and David Clayton
Jackie Kerin and David Clayton met over a massage table in Adelaide (Australia) back in 2015 - now they bring their quirks, and passion for the industry to this brand-new podcast. Discussing all the things they never told you about in massage school - complex cases, difficult customers, maintaining boundaries, administration, being in business and making decisions, and the never-ending pile of laundry. Most importantly, staying passionate to do what you actually trained to do and love. Folding towels is the massage class you wish you could take; with all the questions you wish you'd asked.
Episodes
Mentioned books

Nov 26, 2024 • 55min
Episode 078: Showing Up When You’re Running on Empty
Feeling the weight of the year as December looms? You’re not alone! In this episode, we dive into the chaos, exhaustion, and all-too-familiar "blah" vibes that hit hard at the end of the year. David and Jackie get real about navigating burnout, from managing financial pressures to dealing with compassion fatigue and those pesky energy vampires in your schedule.
We share tips on scheduling meaningful breaks, finding hobbies that spark joy, and sneaking in those little rewards that keep you going. Plus, we explore how to shake things up at work, refine your client list, and reconnect with your passion for what you do. Whether you’re struggling to keep up or just feeling a bit meh, this episode will remind you that it’s okay to prioritise yourself and have a little fun along the way.
So grab a cuppa (or a glass of wine—perhaps not if you're driving), settle in, and let’s tackle that end-of-year slump together!
** Support the Show **
If you have gotten value from the show, consider sending a small token of appreciation our way:
https://buymeacoffee.com/foldingtowelspodcast
*** Connect with Jackie and David ***
Do you want to reach out to us? Head to our Website and fill in the contact form.
https://foldingtowelspodcast.com.au
Find us on Facebook and on Instagram
https://www.facebook.com/FoldingTowelsPodcast
https://www.instagram.com/foldingtowels_podcast/
Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

Nov 19, 2024 • 1h 28min
Episode 077: Massage Meets Research: Building an Evidence Base for Massage
In this enlightening episode of the Folding Towels Podcast, Jackie and David dive deep into the world of massage therapy research with three inspiring guest speakers: Ronna Moore, Dr. Jan Douglass, and Dr. Sarah Fogarty. Together, they discuss how therapists can engage with research, the value of case studies, the limitations of traditional research paradigms, and the growing recognition of massage as a legitimate and evidence-based healthcare practice.
Whether you're a seasoned therapist or just starting out, this episode offers a wealth of knowledge to inspire your journey into the research world.
Ronna Moore
Ronna kicks off the conversation by highlighting the many ways therapists can engage with research without needing a formal academic pathway. She explains the value of small-scale research projects like case studies and quality improvement initiatives in shaping practice and contributing to the broader massage community. Rona introduces concepts such as grey literature, which includes blogs, trade journals, and conference posters, as accessible platforms for sharing insights. Her passion for fostering curiosity and critical thinking in therapists shines through, making her insights both practical and motivating.
Dr. Jan Douglass
Dr. Jan Douglass delves into the complexities and limitations of traditional research paradigms, particularly for chronic conditions and massage therapy. She discusses how the reliance on randomized controlled trials often overlooks the nuanced, individualized nature of therapeutic work. Drawing on her vast experience with lymphatic research and global health initiatives, Dr. Douglass explains the importance of exploring alternative research designs that capture real-world efficacy. Her call to embrace practice-based evidence and case studies is a compelling reminder that meaningful research is not one-size-fits-all.
Dr. Sarah Fogarty
Dr. Sarah Fogarty brings the episode to a close with her firsthand experiences as a massage researcher with over 40 publications. She shares her journey into research, highlighting the challenges and rewards of building a career in an underfunded and emerging field. Dr. Fogarty emphasizes the role of mixed-methods research in capturing both quantitative outcomes and the therapeutic relationship at the heart of massage. She also provides practical advice for therapists interested in research, from conducting case studies to navigating ethics and grant applications. Her passion for advancing massage therapy through evidence-based insights is both inspiring and actionable.
** Support the Show **
If you have gotten value from the show, consider sending a small token of appreciation our way:
https://buymeacoffee.com/foldingtowelspodcast
*** Connect with Jackie and David ***
Do you want to reach out to us? Head to our Website and fill in the contact form.
https://foldingtowelspodcast.com.au
Find us on Facebook and on Instagram
https://www.facebook.com/FoldingTowelsPodcast
https://www.instagram.com/foldingtowels_podcast/
Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

Nov 12, 2024 • 32min
Episode 076: The How, Why and When of Discounting
In this episode, David and Jackie dive into the complex topic of discounting for massage therapists, discussing when it makes sense and how to avoid undervaluing your services. They share practical strategies, like referral discounts, loyalty programs, and limited-time promotions, to attract clients without compromising your worth. David recounts real-life examples where thoughtful discounting helped his business, while Jackie emphasizes the importance of clear goals and strategy. They highlight the risks of platforms like Groupon, which can attract deal-chasing clients rather than loyal ones. By communicating openly with clients and using tools like email marketing, they suggest ways to build a strong client base without relying heavily on discounts. This episode offers valuable insights for therapists wanting to grow sustainably, focusing on strategies that enhance value over cutting costs.
** Support the Show **
If you have gotten value from the show, consider sending a small token of appreciation our way:
https://buymeacoffee.com/foldingtowelspodcast
*** Connect with Jackie and David ***
Do you want to reach out to us? Head to our Website and fill in the contact form.
https://foldingtowelspodcast.com.au
Find us on Facebook and on Instagram
https://www.facebook.com/FoldingTowelsPodcast
https://www.instagram.com/foldingtowels_podcast/
Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

Nov 5, 2024 • 38min
Episode 075: Insights on Working Whilst Pregnant
Jackie and David dive into the realities of working as a massage therapist while pregnant. Drawing on Jackie’s personal experiences and David’s insights, they explore the unique challenges pregnancy brings to the profession, from managing morning sickness and adapting work routines to handling client communication and planning maternity leave.
Did you know that Jackie was still massaging even in the early stages of labour? With candid stories, practical advice, and a touch of humour, this episode sheds light on how to maintain well-being and professional standards through a life-changing time.
Whether you're self-employed or working within a clinic, tune in for thoughtful guidance and relatable insights that will help you navigate the path of balancing pregnancy and practice with confidence.
** Support the Show **
If you have gotten value from the show, consider sending a small token of appreciation our way:
https://buymeacoffee.com/foldingtowelspodcast
*** Connect with Jackie and David ***
Do you want to reach out to us? Head to our Website and fill in the contact form.
https://foldingtowelspodcast.com.au
Find us on Facebook and on Instagram
https://www.facebook.com/FoldingTowelsPodcast
https://www.instagram.com/foldingtowels_podcast/
Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

Oct 31, 2024 • 46min
Episode 074: Certified Practitioner Program - Raising Standards in Massage Therapy
David and Jackie sit down with Charlotte Keane and Paul Averill, non-executive directors of Massage Myotherapy Australia, to discuss the Certified Practitioner program. This certification, designed to ISO9001 standards, aims to bring consistency and professionalism to massage therapy in Australia by establishing a clear standard for qualified practitioners. In the wake of industry changes and public confusion surrounding massage services, Charlotte and Paul delve into the certification process, the benefits it brings to therapists and clients alike, and how it distinguishes trained professionals. Join us for an in-depth look at how certification can elevate the massage therapy industry and ensure public trust.
To Learn More about the Certified Practitioner Program head to https://www.massagemyotherapy.com.au/Certification
** Support the Show **
If you have gotten value from the show, consider sending a small token of appreciation our way:
https://buymeacoffee.com/foldingtowelspodcast
*** Connect with Jackie and David ***
Do you want to reach out to us? Head to our Website and fill in the contact form.
https://foldingtowelspodcast.com.au
Find us on Facebook and on Instagram
https://www.facebook.com/FoldingTowelsPodcast
https://www.instagram.com/foldingtowels_podcast/
Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

Oct 22, 2024 • 1h 9min
Episode 073: Caring for the Whole Person: Ronna Moore on Palliative Massage
Jackie and David reconnect with Ronna Moore to explore the profound impact of palliative massage. Ronna shares her extensive experience working in palliative care, discussing the importance of addressing not just physical symptoms but also the emotional, psychological, and spiritual needs of clients. She delves into the misconceptions around end-of-life care, the unique challenges therapists face, and the essential role of massage in enhancing quality of life. This conversation touches on the delicate balance of providing compassionate care while managing the emotional demands of working with vulnerable clients. Ronna’s insights offer valuable guidance for massage therapists considering this path and anyone interested in the holistic approach to palliative care. Tune in for a thought-provoking discussion on the role of massage in supporting individuals and their carers during life’s most challenging moments.
** Support the Show **
If you have gotten value from the show, consider sending a small token of appreciation our way:
https://buymeacoffee.com/foldingtowelspodcast
*** Connect with Jackie and David ***
Do you want to reach out to us? Head to our Website and fill in the contact form.
https://foldingtowelspodcast.com.au
Find us on Facebook and on Instagram
https://www.facebook.com/FoldingTowelsPodcast
https://www.instagram.com/foldingtowels_podcast/
Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

Oct 15, 2024 • 1h 9min
Episode 072: - Randall Cooper: Your Personal Brand & End-to-End Client Care
Jackie and David sit down with Randall Cooper, a renowned sports physiotherapist and founder of Premax and Learn.Physio.
Randall shares his unique journey, starting with an ACL injury at 16, which led him to a lifelong passion for physiotherapy. He discusses the importance of building a personal brand in the health and wellness industry and why creating an “end-to-end” client experience is crucial for success. Randall also reflects on balancing clinical practice with entrepreneurial ventures, providing valuable insights for both new and experienced practitioners.
Revised Clinical Sports Medicine Volume 1: https://amzn.asia/d/g1Zlqo9
Learn.physio
Premax - https://premax.co/
** Support the Show **
If you have gotten value from the show, consider sending a small token of appreciation our way:
https://buymeacoffee.com/foldingtowelspodcast
*** Connect with Jackie and David ***
Do you want to reach out to us? Head to our Website and fill in the contact form.
https://foldingtowelspodcast.com.au
Find us on Facebook and on Instagram
https://www.facebook.com/FoldingTowelsPodcast
https://www.instagram.com/foldingtowels_podcast/
Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

Oct 8, 2024 • 1h 1min
Episode 071: Setting Yourself Up for the New Year
In this episode Jackie and David dive into how we’re each planning for the year ahead, both in our businesses and personal lives. David talks about his need for structure – how he plans holidays, blocks out family time, and makes sure important dates are locked in early so he can be fully present. Jackie shares her more flexible approach to scheduling and how she balances the unpredictability of life with her business.
We also cover some essential housekeeping for massage therapists, like reviewing your annual costs, planning price increases, and staying on top of things like first aid certifications and insurance. And let’s not forget the importance of self-care – booking regular massages, making time for hobbies, and finding joy outside of work are things we can’t ignore. Whether you’re a detailed planner like me or prefer to take things as they come like Jackie, this episode is all about helping you find balance and get set up for a rewarding and manageable year ahead.
In this Episode We Mention:
Happiness For Beginners – Official Trailer: https://youtu.be/45Iuy6YmMBs?si=hmT8bWNFdkigFhD9
Set To Hike – Milford Track: https://youtu.be/UN_yRp6vpRE?si=V5BmKDHP2_dDL6pr
Episode 070 - Carolyn Boldt - Transforming Your Massage Environment for Better Client Experiences: https://spotifyanchor-web.app.link/e/BRWkN2AMmNb
Norelle Pratt – HR For Health Leaders: https://hrforhealthleaders.com.au/
Episode 065: HR for Health Leaders: Norelle Pratt: Getting
Staffing Right: https://spotifyanchor-web.app.link/e/YHu2elQNmNb
Book - A Man's Got To Have a Hobby (William McInnes): Booktopia:
https://www.booktopia.com.au/a-man-s-got-to-have-a-hobby-william-mcinnes/book/9780733620782.html or Amazon: https://www.amazon.com.au/Mans-Got-Have-Hobby-Summers-ebook/dp/B008NA43ZM
** Support the Show **
If you have gotten value from the show, consider sending a small token of appreciation our way:
https://buymeacoffee.com/foldingtowelspodcast
*** Connect with Jackie and David ***
Do you want to reach out to us? Head to our Website and fill in the contact form.
https://foldingtowelspodcast.com.au
Find us on Facebook and on Instagram
https://www.facebook.com/FoldingTowelsPodcast
https://www.instagram.com/foldingtowels_podcast/
Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

Oct 1, 2024 • 56min
Episode 070 - Carolyn Boldt - Transforming Your Massage Environment for Better Client Experiences
David and Jackie are joined by Carolyn Boldt, an expert in interior design for health clinics and co-founder of Crossfields, a design build firm in Atlanta. Carolyn shares how the design and layout of a massage space can directly influence client experiences and the success of your practice. From lighting and artwork to creating a welcoming atmosphere in limited spaces like a home office or shared gym, Carolyn offers practical tips that any massage therapist can implement. Tune in to learn how your space speaks to your ideal clients, and discover small, budget-friendly changes that can have a big impact on your business. Whether you're working from a spare room or a high-end clinic, this episode will inspire you to look at your space with fresh eyes and consider how design influences your success.
FREE DOWNLOAD: https://crossfieldsdesign.com/listeners/
** Support the Show **
If you have gotten value from the show, consider sending a small token of appreciation our way:
https://buymeacoffee.com/foldingtowelspodcast
*** Connect with Jackie and David ***
Do you want to reach out to us? Head to our Website and fill in the contact form.
https://foldingtowelspodcast.com.au
Find us on Facebook and on Instagram
https://www.facebook.com/FoldingTowelsPodcast
https://www.instagram.com/foldingtowels_podcast/
Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

Sep 24, 2024 • 48min
Episode 069: Ronna Moore - From Practitioner to Researcher - a career in Oncology and Palliative Massage
In this episode of Folding Towels, Jackie and David chat with Ronna Moore, a massage therapist and researcher in Melbourne, Australia. What started out as curiosity in 1982, Ronna shares how she developed her passion for manual lymphatic drainage and oncology massage over a 40-year career. As an advocate for publicly accessible massage in cancer care, Ronna explains the barriers she’s worked to overcome and her ongoing efforts to make massage therapy a standard part of healthcare. Now, as a PhD candidate, she explores the intersection of research, advocacy, and practice, all while remaining committed to the core values that have guided her remarkable career.
Would you like to connect with Ronna? You may send her an email at R.Moore@latrobe.edu.au
** Support the Show **
If you have gotten value from the show, consider sending a small token of appreciation our way:
https://buymeacoffee.com/foldingtowelspodcast
*** Connect with Jackie and David ***
Do you want to reach out to us? Head to our Website and fill in the contact form.
https://foldingtowelspodcast.com.au
Find us on Facebook and on Instagram
https://www.facebook.com/FoldingTowelsPodcast
https://www.instagram.com/foldingtowels_podcast/
Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc