Punk Rock HR

Punk Rock HR Episode 113:The hospitality industry has suffered tremendously because of COVID. The jobs the industry provides, well, they're the backbone of American families. This week, Jim Knight joins me to talk about the recession, staying motivated, and being resilient in hard times. We go deep into the retail, hospitality, and foodservice industries because that's the area of the economy that Jim knows best.  Jim Knight is a training and development veteran with over 30 years of experience. He trains people to be their best. While I find the term 'rockstar' often overused, Jim Knight is a rockstar in every sense. I hope you enjoy my conversation with him. In this episode you'll hear: Jim breaks down what is going on in the hospitality and foodservice industry today, how many within the industry are discovering what it means to be resilient. Tension around wages, earnings, and unionization; Jim shares his take. How safety and engagement are related. With more and more foodservice workers going on unemployment, what are incentives to go back to work, especially if an organization doesn't have a plan to handle guidelines or a policy in place for COVID-19? Jim shares some of the organizations he believes are doing right by their employees during COVID-19 times - those who are communicating who they are and how they're keeping not only their customers safe but their employees safe as well. Some ways in which we can help the food and hospitality industries and its workers.  We discuss essential workers and what the future holds for them.   Resources from this episode:Jim's websiteJim on LinkedInNational Restaurant AssociationNo Kid HungryFeeding AmericaLaurie on InstagramLaurie on LinkedInRead more from LaurieWork with Laurie ***EPISODE CREDITS:If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.Find out more at https://emeraldcitypro.com 

Punk Rock HR Episode 112:So, what does a Canadian millennial entrepreneur know about making a comeback? This week's guest, Emily O'Brien, founder of Comeback Snacks, is going to tell us. In today's episode, Emily opens up about her journey from a sales professional at a global corporation to an entrepreneur, to a convicted felon, and then back again to an entrepreneur. She is someone who is trying to give back, make amends, and help her community.  Many motivational professionals like to say the setback is a setup for the comeback. And often, it sounds over-sensationalized. But in the case of Emily's story, I think that's true. If you'd like to hear about a person who overcame their worst instincts and how they turned it around, I think you're going to love this conversation with Emily O'Brien. In this episode you'll hear: Emily's story of graduating college with honors, starting her own business, and how things took a left turn when she got arrested. She shares openly about life after her arrest, being sentenced, and going to jail.  How prison forces you to be mindful in a weird, unfortunate way.  She started her popcorn business, Comeback Snacks, in prison. How Emily deals with the pressures of entrepreneurship.  Emily's perspective on how to grow as a leader and challenge yourself to do better. What Emily would like Executives and HR professionals to learn from her story.   Resources from this episode:Comeback Snacks Emily on LinkedInLaurie on InstagramLaurie on LinkedInRead more from LaurieWork with Laurie ***EPISODE CREDITS:If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.Find out more at https://emeraldcitypro.com 

Punk Rock HR Episode 111:If you want to be an executive or career coach, you have to approach doing so like a business, not a side hustle. You need a business plan, you need to know how to run a business, and you need to determine who you can help and who you cannot help. In this episode, I am sharing four pieces of advice for those interested in starting a coaching business of any kind. In this episode you'll hear: Why creating a business plan is a necessity, plus some resources to help you write one. The importance of knowing your "Why?" Understanding and acknowledging your skills and why you need to be ready to turn down clients you know you cannot help. Why executive coaching is not a side hustle.   Resources from this episode: Score.org Business Plan TemplateSmall Business AdministrationJennifer McClureLaurie on InstagramLaurie on LinkedInRead more from LaurieWork with Laurie ***EPISODE CREDITS:If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.Find out more at https://emeraldcitypro.com 

Punk Rock HR Episode 110:Podcasting is a little bit of art, a little bit of science, and a lot of hard work. Today, HR podcasters, Wendy Dailey and Jon Thurmond, hosts of the HR Social Half Hour Podcast, join me on the show. If you've ever wanted to know what it takes to host a podcast about Human Resources, buckle up because this episode is for you.  In their podcast, Wendy and Jon talk to ordinary individuals working in the trenches of Human Resources, who are doing extraordinary things. Wendy and Jon are two examples of humans doing it right, so I invited them to come on to Punk Rock HR. They give us a behind the scenes look into their podcast, which inspires them to keep going, and how community is the driving force in everything they do. I respect what Wendy and Jon are doing. I think at the end of this conversation, you may admire them too. In this episode you'll hear: How the name HR Social Half Hour Podcast was born out of a Twitter Chat, and why the word social is so important to show's online culture.  "What's in your glass?", why Wendy and Jon begin their podcast episodes with this simple question, every single time.  Podcasting as a gateway to networking, connecting with others, being intentional, and sharing ideas.  Jon and Wendy share some of their favorite guests and episodes, including an interview with Melanie Peacock and Minda Harts. HR Social Half Hour focuses on community and community activities; Jon and Wendy share what they are doing to knit the HR community together using the podcast. What community has meant to each of them, how it sustains them, especially now during the COVID-19 pandemic. Some lessons about podcasting for anybody who is dreaming about starting a podcast.  Resources from this episode:The HR Social Half Hour Podcast on the Web The HR Social Half Hour Podcast on Apple Podcasts Jon and Wendy talk to Valorie Kondos Field HR Social Half Hour Wonder Women EpisodeHR Social Half Hour on Twitter - #HRSocialHour chat on TwitterWendy on TwitterJon on TwitterLaurie on InstagramLaurie on LinkedInRead more from LaurieWork with Laurie ***EPISODE CREDITS:If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.Find out more at https://emeraldcitypro.com 

Punk Rock HR Episode 109:If you've ever wondered, am I qualified? Or am I the right person for this role? You are going to enjoy this week's conversation with Amanda Nachman. With graduation season upon us, Amanda is perfectly positioned to talk about looking for a job in a pandemic. She is an author and professional speaker who is passionate about helping emerging professionals become career strategists and achieve their dream careers. She's also a motivational speaker at Find Your Passion Career and the CEO of the College Magazine.  In this conversation, Amanda and I talk about her new book #Qualified: You Are More Impressive Than You Realize, her journey developing College Magazine, and the growth of her career. Amanda has lessons for you, whether you're a new grad or someone who has been doing your job for twenty years. You don't need to wait around for someone to tell you that you're qualified. You can build this experience on your own. In this episode you'll hear: How Amanda turned her idea to create a guide that would help students be successful in what is known today as College Magazine. About Amanda's new book #QUALIFIED and how you don't need to wait around for someone to tell you that you're qualified. You can build this experience on your own. What's going to have the path of least resistance isn't always what's most exciting or what's most fulfilling for us. And I think we lose sight of that. Amanda's message for somebody who feels average and unqualified. Some of the bumps Amanda has had on the road to her success. The importance of making courageous connections.  How to level up your story first, so you're ready for moments of rejection.   Resources from this episode: Amanda Nachman on LinkedInAmanda’s website #QUALIFIED: You Are More Impressive Than You RealizeCollege MagazineLaurie on InstagramLaurie on LinkedInRead more from LaurieWork with Laurie ***EPISODE CREDITS:If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.Find out more at https://emeraldcitypro.com    

Punk Rock HR Episode 108:David Burkus is one of the world's leading business thinkers and speakers, focusing on topics such as leadership and innovation. He's also the best-selling author of an audiobook called Pick a Fight: How Great Teams Find a Purpose Worth Rallying Around. I like a good battle. I love a good cause too. So David is on the podcast this week because I am someone who is motivated by a fight. In his book, David asks great questions like, "As an organization, what are we fighting for?" Or "What are you doing to change the world? And why are you doing it?" It's such a great perspective to have, especially in the age of a pandemic. If you're not fighting for something, if you don't know your purpose or your mission, what are you doing? So if you are looking for some motivation, want to think about your job in a more significant way or find your purpose, I think you're going to enjoy this conversation with my friend David Burkus.In this episode you'll hear: Why David decided to release his book, Pick a Fight, as an audiobook only and some of the challenges he's hit up against in doing so. The difference between having a purpose and having a mission statement. How to creatively think about what the big battle is and break people from complacency, getting them excited to fight.   David's TEDx Talk: Why you should know how much your coworkers get paid was genius. He shares what it was about and how it was received.  How to have mature conversations about mission or purpose. How artifacts symbolize or reinforce an organization's story, Savannah Bananas, is a perfect example of this.  Why picking a fight and having a purpose will allow you to return home a more energized person than you were when you left. Resources from this episode:David on LinkedIn Pick a Fight: How Great Teams Find a Purpose Worth Rallying AroundDavid’s websitePela Case David’s TEDx Talk: Why you should know how much your coworkers get paidThe Savannah BananasLaurie on InstagramLaurie on LinkedInRead more from LaurieWork with Laurie ***EPISODE CREDITS:If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.Find out more at https://emeraldcitypro.com    

Punk Rock HR Episode 107: One of the weirder stories to emerge from the COVID-19 crisis is that we might have a bacon shortage. Yeah, seriously. Now, I'm a vegetarian, and I have a lot of assumptions about how meat is made. But, a lack of bacon? That didn't sound right to me.  So I reached out to my friend Jesse McCoy, who is an expert in biosecurity, specifically food and animal health. He keeps animals from getting sick, so we don't get sick. And when it comes to bacon shortages, it turns out that animals aren't the problem, it's humans. We're not washing our hands. We're not wearing masks. We're spreading COVID-19 to individuals who work in the meat industry. And then when they go to work, they're getting their colleagues sick. And that's having an effect at many different production facilities, which has a downstream impact on the supply chain.  Jesse joined me to discuss whether or not the individuals who work on the line are indeed victims. Are they low paid? Are they working in terrible environments? Moreover, I had questions about how meat is made. What's the myth? What's the reality? Jesse helps answer those questions and sheds light on what conditions are currently like in the food processing industry. You're going to hear how our decisions in the grocery store affect a global enterprise. I think you're going to love this conversation. In this episode you'll hear: Biosecurity: what it is and what Jesse does as part of his work. The intersection of labor and food production, including what we should and how it affects what is happening in the world.  The working conditions, today, within the confines of food production facilities. Some myths about animal genetics and food production.  When people get involved, that is when we increase the likelihood of having a foodborne pathogen. The concept that animals are being depopulated. What does that mean? Jesse leaves us with some things he would like listeners to know about food and what we can do right now to be good citizens, ethical consumers, and good advocates for farms.  "The food system is a chain, and if one of those links gets weak, everything changes." Jesse McCoy Resources from this episode:Jesse on LinkedInLaurie on InstagramLaurie on LinkedInRead more from LaurieWork with Laurie ***EPISODE CREDITS:If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.Find out more at https://emeraldcitypro.com    

Punk Rock HR Episode 106: How are brands like Warby Parker or Casper Mattress re-shaping the way we make purchases in the 21st century? Well, Larry Ingrassia, my guest this week, is going to tell us. Larry is a former journalist, and editor turned author of the book, Billion Dollar Brand Club: How Dollar Shave Club, Warby Parker, and Other Disruptors Are Remaking What We Buy. Together we discuss the online brands you know, with billion-dollar valuations. We also talk about customer experience as a critical differentiator for many of these brands. And finally, we talk about COVID-19 and how it may or may not change our shopping habits.In this episode you'll hear: How the questions, "How did this happen?" And "How did what I thought was impossible become possible?" were the inspiration for writing the book, Billion Dollar Brand Club. Consumers shop differently today than they were even a decade ago. Larry shares some of the changes that have taken place in our shopping habits, even before COVID-19. What it takes to create a product and a brand that will be around for the long term and have value. What makes a billion-dollar brand, a billion-dollar company. Today's economy and what the fallout will be due to COVID-19. We discuss brands as disruptors and how they affect the marketplace.  A reminder for entrepreneurs: what might seem impossible to a lot of people, you have to say, I'm going to make possible.  Resources from this episode:Larry’s Website Larry on LinkedInBillion Dollar Brand Club: How Dollar Shave Club, Warby Parker, and Other Disruptors Are Remaking What We Buy  Buying a Mattress in an Actual Store? That’s So 2010. Store Traffic Limits At Walmart And Target Are Good, But Kroger’s Pick-Up Only Idea Is Even Better Inside the Success of Dollar Shave Club and Why DTC Changed the Retail LandscapeLaurie on InstagramLaurie on LinkedInRead more from LaurieWork with Laurie ***EPISODE CREDITS:If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.Find out more at https://emeraldcitypro.com   

Punk Rock HR Episode 105:  If you are like many, you may be wondering what you would do if you came down with COVID-19 and how you would maneuver the testing process, treatment, and recovery. Well, April Matan, my childhood bestie, is on the podcast today to share her experience. April is an HR-professional turned dental hygienist. She caught the novel coronavirus from her husband, who got it at work. She has since recovered, and of course, I am very relieved.  In today's episode, April talks about navigating her COVID-19 diagnosis, her testing experience, her recovery, and shares her thoughts on returning to work. We also talk about what an absolute mess the COVID-19 response has been. My challenge for you today is to learn from April's experiences. In this episode you'll hear: April shares how and when she began to feel sick, as well as some of her symptoms. She wants everyone listening to know the most important thing to understand is that you might not get the classic symptoms. You might be sick and not know you have COVID-19.  How April went about getting medical help via a telemedicine appointment and what the doctor advised. She shares her entire testing experience, from how a website helped her determine if she was eligible for COVID-19 testing (she was) and what the testing experience was like.  Find out how April got her test results and what happened when the CDC contacted her.  Is this just like the flu? Hear April’s response.  We discuss the notion of people rushing back to work. Is it a good idea?  Many leaders are asking, “How do I know if my employees are working when they are working from home?” And, “If we let them work from home, how do we get them back to the office?” April shares her thoughts.  Resources from this episode:Laurie on InstagramLaurie on LinkedInRead more from LaurieWork with Laurie ***EPISODE CREDITS:If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.Find out more at https://emeraldcitypro.com  

Punk Rock HR Episode 104:Have you ever wanted to do something, but just kept getting in your way over and over again? Yeah, me too. This week, I share my experience with writing my upcoming book, "Betting on You: How to Put Yourself First (Finally) And Take Control of Your Career," and how one simple statement by a colleague changed my outlook on writing, completely. Tune into to get a brief glimpse into what my book is about.  In this episode you'll hear: My early ambitions of being a writer and some of my writing failures The one thing a colleague said to me that changed the trajectory of my writing, completely What you can expect from my book, including who it is for and how it can help  Resources from this episode: Laurie on InstagramLaurie on LinkedInRead more from LaurieWork with Laurie ***EPISODE CREDITS:If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.Find out more at https://emeraldcitypro.com