The Happy Clients Podcast

Meet Danny from Optidge. Optidge has developed a reputation as an agency that is highly motivated and provides results. They are persistent and creative problem-solvers who utilize their extensive experience to strategically develop cutting-edge Internet marketing and social media campaigns. In this episode, you'll learn how Danny started his agency from SCRATCH to now a scaling team. He's brought on specific roles so he can focus on his strengths and really step into the visionary seat. It's quite remarkable what he's done with his agency to date. You'll get a boost of confidence to KEEP going after listening to this episode. You don't want to miss this. Connect with Optidge here: optidge.com [HELPFUL LINKS] Onboarding Checklist: Grab our onboarding checklist here.  [ABOUT THIS PODCAST] Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way. Cheers, to happy clients!

In this week's episode, we are so excited to interview Todd from Tresnic Media! He is an amazing digital marketer and has a very unique strategy for growing and scaling his client's marketing. His unique four-step strategy is like no other. We are excited for you to take a step inside his agency to learn the ins and outs of how he's grown to be where he is today. Not only is Todd an amazing client of ours but he has an inspiring agency owner that we think you will learn so much from. [HELPFUL LINKS] Onboarding Checklist: Grab our onboarding checklist here.  [ABOUT THIS PODCAST] Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way. Cheers, to happy clients!

Meet Rickilee from The Copy Collective. She and her team are experts in done-for-you sales copy for soul-led coaches, consultants, and healers. Talk about inspiring eh? Rickilee has a unique approach to running her agency. In this episode, you'll learn how she's scaled up her team (including a client account manager!) and her process to getting out of the day-to-day and into the CEO seat. [HELPFUL LINKS] Onboarding Checklist: Grab our onboarding checklist here.  [ABOUT THIS PODCAST] Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way. Cheers, to happy clients!

What It's *ACTUALLY* Like To Run An Agency James Rose is the host of the show Agency Highway. His show brings on agency owners within the industry to discuss paths to success. James and his guests share their advice on how to earn more and work less and they share their experiences of all the common industry pitfalls and how to avoid them.  In this episode, we dug DEEP into his agency and how he saw success. [HELPFUL LINKS] Onboarding Checklist: Grab our onboarding checklist here.  [ABOUT THIS PODCAST] Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way. Cheers, to happy clients!

Behind The Scenes Of A Scaling Marketing Agency with Lydia Martinez Meet today's guest: Lydia Martinez! After tackling over 11 years in strategic marketing, branding, social media, and event planning for powerhouse retailers Barnes & Noble and Whole Foods Market, Lydia decided it was time to get back to her entrepreneurial roots. In today's episode, Lydia pulls back the curtain, and tells all. From jumping ship from corporate → agency life, growing a team and what she as the CEO is now focusing on. If you're an agency owner, this will inspire you & leave you ready to take MASSIVE action! [HELPFUL LINKS] Onboarding Checklist: Grab our onboarding checklist here.  [ABOUT THIS PODCAST] Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way. Cheers, to happy clients!

Day-To-Day Schedule As A Client Account Manager at DOT & Co. What does the day in the life of a client account manager look like? Well, this is the most asked question around here at DOT and we thought, why don't we interview our team members at DOT to give you the real juicy inside scoop of a client account manager! Inside of this episode, we have individually asked client account managers, what a day in the life looks like. After listening, you'll have an inside look at what our day-to-day looks like! [HELPFUL LINKS] Onboarding Checklist: Grab our onboarding checklist here.  [ABOUT THIS PODCAST] Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way. Cheers, to happy clients!

Introverted? How To Succeed As An Agency Owner Without Changing A Thing! with Will Wang of Growth Labz Have you ever wondered how an introverted freelancer can go out to create a successful agency? Well, you're in for a treat with the one and only Will Wang, from Growth Labz.  In this episode, you'll learn how Will went from an introverted freelancer to a successful agency owner. He pulls back the curtain on the real struggles he's gone through to get to where he is today.  We promise you'll get tons of value from this episode with Will, Katie and Taylor on The Happy Clients Podcast! [HELPFUL LINKS] Onboarding Checklist: Grab our onboarding checklist here.  [ABOUT THIS PODCAST] Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way. Cheers, to happy clients!

Run An Agency With Your Partner? Here's The Truth You Must Know! Featuring Culture Shock Marketing Have you ever wondered what it's like to build an agency empire with your significant other? Watch these two lovebirds collide their backgrounds of Psychology + Film/TV to create a digital marketing agency that takes Australia by storm. Meet Culture Shock Marketing 👋 On this week's episode of the podcast, we sat down with David and Kirty from Culture Shock Marketing to get real about what it's like running an agency with your partner. From agency structuring to client relations, D & K give our listeners great insight into building a legacy that is set up for success (not to mention some great relationship advice too 😉.) After listening to this episode, you'll learn: How Culture Shock Marketing creates brand-centric create for their health-focused clientele How to build long-term relationships with your agency clients And of course, how to go into business with your partner (and have fun with it!) Listen in to this power couple— you don't want to miss this opportunity to level up your agency! [HELPFUL LINKS] Onboarding Checklist: Grab our onboarding checklist here.  [ABOUT THIS PODCAST] Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way. Cheers, to happy clients!

What Does A Day In The Life Look Like As A Client Account Manager? Jenna Meldrum from DOT & Co. Tells All Here's your inside scoop on what Client Account Managers do at DOT & Company. This week, we feature our powerhouse CAM, Jenna Meldrum, to give her candid take on life inside of three (yes—three) agencies and how she crushes client management. It's no secret that life as a Client Account Manager normally requires one to wear many hats. Everything from inbox manager, to project management guru, to client confidant, scheduler, and everything in between. If you're an agency owner listening to this episode wondering how to hire a 'Jenna' for your team, then keep reading. (Yes, she really is that amazing and so is our team!). DOT & Company Client Account Managers are game changers for agencies, helping to: Get client communication off of your plate Build systems + SOPs tailored to your agency Make your clients become happier than ever Give you the confidence to enter the holiday season knowing your team's got you covered Interested in learning more? Book a call with our team today! [HELPFUL LINKS] Onboarding Checklist: Grab our onboarding checklist here.  [ABOUT THIS PODCAST] Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way. Cheers, to happy clients!

FAQs of working with DOT & Co Ever wonder what it would be like to hire a Client Account Manager for your agency? Curious about what we do over at DOT & Co.? Well, you've landed in the right place my friend ✌️ On this week's episode of the Happy Clients Podcast, we are diving into all of the Frequently Asked Questions of working with DOT. We welcomed our Marketing & Sales Manager, Carly, on the pod to spill the tea she gets when connecting with agency owners looking to learn more about our services! If you've recently come across our ads, heard us on a podcast, or were referred to us through a lovely friend— this one's guaranteed to give you all the info you need for your agency. And the best part!? 🚀 WE HAVE NEW SPOTS OPEN TO PARTNER 🚀 Head on over to dotandcompany.co/dotapply to get a call booked with our team and start the conversation on getting you out of the weeds. [HELPFUL LINKS] Onboarding Checklist: Grab our onboarding checklist here.  [ABOUT THIS PODCAST] Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way. Cheers, to happy clients!