Business Casual

I’m excited to talk about an idea I’m exploring for Swim University: transforming it into a calm company. Inspired by Justin Jackson’s essay, "We Need More Calm Companies," I’m reflecting on how Swim University can embody principles like profitability, purpose, flexibility, and sustainable growth. I discuss how these attributes align with my vision for a business that not only thrives but also enhances the lives of those who work here. My goal is to create a work environment that's stress-free and fulfilling, prioritizing quality over quantity and ensuring that we remain a small, efficient, and happy team.

Balancing work and home life while working with family has been a unique journey. I've worked from home since 2011, and it's had its challenges, especially being an extrovert who thrives on social interaction. My wife and I set clear boundaries, always prefacing work discussions with a question. She runs our YouTube content, and I act as the employee, following her lead. My brother, who works remotely, handles social media and emails, sticking to a well-defined process. We've found success by each owning our roles and maintaining a structured approach to our tasks. It’s been a learning experience, but it works for us.

I'm brainstorming a new mini-offer for my email list. This simple, compelling offer doesn't need a dedicated sales page; the emails will act as the sales letters. I'll send out two emails over a three-day flash sale to test the response. The emails will hook readers with the idea of firing their pool company, then detail the course and book offer, emphasizing the limited time to act. By excluding previous buyers and pool companies, I aim to target the right audience effectively.

Launching our new app, the Pool Care App, has been an exciting journey. Teaming up with an experienced developer, we’ve transformed an existing app into a Swim University-branded tool designed to simplify pool maintenance. From testing the water to getting precise chemical instructions, our app is all about eliminating guesswork and frustration. Unlike other apps pushing unnecessary products, our focus is purely on helping you maintain a clean and safe pool. This freemium app will offer essential features with more to come, making pool care straightforward and accessible. The Pool Care App is set to launch soon, and I can't wait for everyone to try it out.

I've been contemplating the impact of AI on the business landscape and how it's affecting independent creators like me. With companies like Google and Apple shifting their practices, the challenges of relying on SEO and organic traffic are becoming more apparent. Drawing from Swim University's journey and past market disruptions, I discuss the importance of adapting to new realities. Emphasizing a shift towards video content and maintaining a human touch, I explore strategies for navigating these uncertain times while staying optimistic and focused on delivering genuine value to customers.

I explore the process of designing a personalized pool care plan for Swim University, aiming to make our lead generation tool more engaging and effective. By focusing on user-specific routines and creating a dashboard-like experience, I want to provide a resource that feels truly customized. I discuss the steps involved, from asking the right questions to integrating interactive elements, and consider the potential of launching an app to enhance the user experience further. This episode captures my thought process and the excitement of building something unique for our audience.

I dive into the power of tuning out external business advice and tuning into my own intuition and experiences. By stepping back from constant tactical advice and an overwhelming amount of information, I've reconnected with my own ideas and insights. I stopped consuming business content, unsubscribed from channels, and put my business books away. This allowed me to focus on truly understanding the emotions and frustrations of my customers. I realized that applying my own experiences, such as my struggles with pond care, helps me relate better to pool owners and create more meaningful solutions. This shift in approach feels more authentic and impactful.

I share my latest realization about the Swim University home page. After discussing my own experiences with pond care, I decided to focus on offering a custom pool care plan instead of just a newsletter signup. I explain how I plan to implement this idea using Typeform, Zapier, and Klaviyo to deliver personalized plans through email. I discuss the technical aspects and benefits of this approach, emphasizing its potential to improve user engagement and provide more value. My goal is to create a dynamic, user-specific experience that enhances Swim University’s offerings and overall user satisfaction.

Focusing on the Swim University home page, I decided to transform it from a general landing page to a lead capture system tailored for pool owners. Historically, the page had a generic headline and separate buttons for pool and hot tub care, which wasn't as effective. I considered various approaches, including Klaviyo forms and offering a newsletter, but concluded that a quiz might be the best solution. This quiz would help users create a custom pool care plan by answering a few questions, making the offer more attractive and useful. The idea stemmed from my own experiences with pond care and the frustrations I faced. By implementing this, I aim to provide a more personalized experience for our visitors, ultimately increasing engagement and conversions. If you have any questions or suggestions, email me at matt@moneylab.co.

I'm discussing the ups and downs of March and laying out my plans for April. Despite a 30% traffic drop due to Google's algorithm changes, revenue increased thanks to effective Facebook ads. However, the high costs associated with e-commerce have made me rethink my strategy. My primary focus for April is optimizing my offers and sales pages. I’m testing new offers and improving our sales funnel to increase conversion rates and revenue. Additionally, I'm phasing out physical products to concentrate on digital products, aiming for higher profit margins. The goal is to simplify and enhance our core business, ensuring sustained growth and profitability. If you have any questions, email me at matt@moneylab.co.