

The Legal Ops Podcast
Daryl Osuch, Elliot Leibu
The Legal Ops Podcast is about all things legal operations, legal business and legal technology. Every episode covers a new aspect of operations, transformation, or tech implementation, and we never stray far from human change management. Worried that legal is changing too fast, and want to be part of the conversation? This is the podcast for you. Hosted by Daryl Osuch, and created by Alex Rosenrauch and Elliot Leibu.
Episodes
Mentioned books

May 25, 2020 • 30min
The Pulse: Coronavirus update and e-execution: why it's thriving during the crisis and will it continue afterwards?
In this episode of The Pulse, Alex and Elliot provide coronavirus updates from the USA and Australia. Then they discuss e-execution, including how recent legislative changes in Australia have expanded its availability, what risks this entails, whether the changes will continue despite the legislation being temporary and the international perspective.

May 11, 2020 • 46min
How eBay does legal operations with Daniela Dwyer
Daniela, Alex and Elliot discuss eBay's approach to legal operations, including: * The structure of eBay's legal ops function * Why eBilling was chosen as the function's first major deliverable * The importance of eBay's legal tech roadmap and its alignment with the organisation's wider strategy * How to measure the success of a technology implementation and whether quantitive or qualitative measures are preferred * Whether technology implementations are more or less challenging within technology organisations compared to other types of organisations * Daniela's view on the most pressing issues facing in-house legal that legal ops can address LINKS: Daniela Dwyer on LinkedIn: https://www.linkedin.com/in/daniela-dwyer-79280825/

May 5, 2020 • 22min
The Pulse: Coronavirus update, perspectives from the USA and Australia, and whether or not to install the COVIDSafe app
In this episode of The Pulse, Alex and Elliot provide coronavirus updates from the USA and Australia respectively. They also discuss the Australian Federal government's COVIDSafe app, privacy concerns arising from the app and whether the public benefit is sufficient to outweigh those concerns.

Apr 27, 2020 • 24min
The Pulse: Elliot's headphone troubles, how the legal ops market has changed over the last two decades and Alex's advice to law students and graduates
In this episode of The Pulse, Alex and Elliot chat about Elliot's troubles with his Jabra Elite 65t headphones and whether or not the Apple Airpods would have been a better choice. They also discuss how the legal ops market has changed over the last two decades, including developments in both education and professional services. Finally, they discuss whether talent or opportunity is more important to be successful, and Alex offers his tips for law students and graduates looking for a career in legal ops.

Apr 22, 2020 • 60min
Creating a legal ops strategy with Stephanie Corey
Stephanie, Alex and Elliot discuss creating a legal ops strategy, including:* What a legal ops strategy is and how it underpins a legal department's technology and operational plan* How to develop the plan, including the extent to which it should be a top-down vs bottom-up endeavour* Why it's important for a legal ops leader to be attuned to the needs of the legal department* Which stakeholders should be interviewed as part of the planning process and whether that task is best done by internal resources or external consultants* How to assess your organisation's legal ops maturity* What to do after your plan has been developed, including how to prioritise different projects and initiatives* The importance of tracking and reporting your progressWe also discuss Stephanie's role in co-founding CLOC (the Corporate Legal Operations Consortium) and her previous business selling zombie, werewolf and other monster repellents.LINKS:Up Level Ops: https://uplevelops.com/Maturity model: http://uplevelops.com/wp-content/uploads/2018/07/Legal-Ops-Maturity-Model-Self-Assessment-Guide-ULO-Original.pptxXakia Legal Operations Health Check: https://www.surveymonkey.com/r/XakiaLegalOpsStephanie Corey on LinkedIn: https://www.linkedin.com/in/stephcorey-uloStephanie Corey on Twitter: https://twitter.com/StephanieACorey

Apr 14, 2020 • 23min
The Pulse: Law tech conferences being rescheduled, cancelled or moving online; plus a chat with Jodie Baker, president of the Australian Legal Technology Association, about their upcoming conference
In this episode of The Pulse, Alex and Elliot discuss the conference landscape - which are being rescheduled, cancelled or moving online. For those which are moving online, are they free or charging admission, and what is the value proposition for attendees and sponsors? And they chat with Jodie Baker, president of the Australian Legal Technology Association, about its upcoming conference ALTAcon.ALTAcon website: https://www.altacon.com.au/

Apr 6, 2020 • 30min
The Pulse: Whether or not Elliot should get an Apple Watch, Zoom bombing, the future of the economy and what it means for legal operations
In this episode of The Pulse, Alex and Elliot chat about the pros and cons of the Apple Watch, how Alex uses his and whether or not Elliot should get one. The also talk about Zoom, including its soaring market capitalisation, recent security troubles, what "Zoombombing" is and how to guard against it. Then they discuss the economic effects of coronavirus, whether we are headed for a "V", "U" or "L" shaped recovery and why the prominence of legal operations may be set to increase.

Mar 31, 2020 • 31min
The Pulse: Coronavirus update and Atrium shuts down; what do we have to learn?
In this episode of The Pulse, Alex and Elliot give a brief update on how things are changing in Australia and the US in response to the coronavirus pandemic. Alex explains his excitement for the new iPad Pro and tries to convert Elliot away from his MacBook. They also discuss the recent news about Atrium shutting its doors, similarities with Clearspire back in 2014, and why they think these business models aren't working.

Mar 24, 2020 • 40min
Handling a crisis: Business Continuity Planning for legal departments and law firms
Alex and Elliot discuss Business Continuity Planning, also referred to as “BCP”. This is particularly relevant right now due to the coronavirus pandemic, and is often the responsibility of legal operations functions.They cover a range of issues that should be addressed as part of any BCP plan, including:* Technology - for remote access, written communications and virtual meetings* Allocating resources - how to identify critical activities, manage bandwidth and split teams* Compliance issues - risk of data breaches, theft, loss and scams* Leave policies - to cover sickness and carer responsibilities* Communications - what types of communications should be company-wide, divisional and team specific* Contractual risk - reviewing contracts for issues such as force majeure, frustration and similar rights* Other practical tips to prepare for long-term working from homeAs a bonus for listeners, check out our handy checklist covering all of the above - link below.LINKSLegal Ops BCP checklist: https://bit.ly/2JaoG67

Mar 21, 2020 • 25min
The Pulse: Coronavirus, Aus vs USA response, Alex stuck in Chicago, cloud vs on-premise software
In the first episode of The Pulse, Alex and Elliot explain what it is, why they're doing it and how it will differ from the core episodes of The Legal Ops Podcast. They talk about coronavirus and the differences between how it is being handled in Australia and the USA. With Alex currently based in Chicago, they discuss his plans and whether or not he wants to, or is even able to, move back to Australia. They touch on cloud vs on-premise software, and the pros and cons of each in the current environment, as well as some of the likely winners and losers in a rapidly changing world.


