Travel Trends with Dan Christian

Send us a textEver wondered what it takes to earn the prestigious triple five-star Forbes Travel Guide rating? In this episode, we sit down with Mark Langevin, General Manager of the Ritz-Carlton in Grand Cayman, who provides an insider’s perspective on elevating resort standards to this elite level. Mark discusses the essential role of teamwork and the relentless pursuit of excellence, emphasizing how 900 dedicated 'ladies and gentlemen' contributed to this remarkable achievement. He shares the joy of celebrating this milestone with his team and the continuous commitment to maintaining these high standards.We explore travel behaviors and booking patterns in the Caribbean, and the changing expectations of travelers in the post-COVID era, with a focus on quality, authentic experiences.  Mark explains how the Ritz-Carlton's personalized service culture perfectly aligns with these evolving guest priorities and highlights multi-generational travel trends that cater to families with diverse needs. Our discussion covers the importance of continuous learning and adaptation in the hospitality industry. Mark highlights the necessity of staying ahead of customer wellness trends and attending industry events like the FTG 'The Summit' to gain valuable insights and best practices. We hope you enjoy this discussion and invite you to consider a warm escape to Grand Cayman to meet Mark and his amazing 5 Star team. The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. https://www.traveltrendspodcast.com/

Send us a textImagine transforming every hotel stay into an unforgettable experience with just the right linens. That's exactly what Filippo Arnaboldi, CEO of Frette, shares with us on this episode. Filippo takes us on a journey through Frette's remarkable history since its inception in 1860, spotlighting its role in the global hospitality industry. Learn how Frette partners with elite hotels and cruise lines to craft bespoke, high-quality bedding and linens that cater to unique environments and climates. From luxurious, natural materials to meticulous tailoring, discover the art of creating a perfect sleep experience that leaves a lasting impression on guests.We also delve into the latest trends in luxury hospitality, emphasizing the growing importance of well-being and personalized guest experiences. Filippo shares insights from a recent conference, underscoring the significance of quality, design, and customization in today's market. Plus, get a glimpse into the unique culture at Frette, where employees are valued and passion drives success. Hear from a long-time Frette employee who shares their personal story, emphasizing the power of authenticity and dedication in the hospitality space. Whether you're a hospitality professional or a fan of luxury travel, this episode offers invaluable insights into creating extraordinary guest experiences.The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. https://www.traveltrendspodcast.com/

Send us a textEver wondered how someone goes from washing dishes at a fried chicken restaurant to being a managing director of a luxury resort? Join us as we uncover Rick Fidel's remarkable journey from Auburn University psychology student to three-time Forbes Travel Guide five-star recipient. Rick shares his path to success, emphasizing the critical roles of hard work, vision, and team support. We also explore the camaraderie and recognition at the Forbes Summit, where Rick expresses heartfelt gratitude to his mentors and colleagues. This episode is not just about Rick’s inspiring story but also offers invaluable advice for aspiring leaders in the hospitality industry.In this episode, we delve into luxury travel trends, focusing on Montecito and Santa Barbara as top destinations for celebrities and affluent travelers. Learn about the unique privacy protections that make these areas a haven for high-profile guests and discover the personalized experiences at Rosewood Miramar Beach. We also touch on the shifting travel behaviors post-COVID, such as the growing interest in European destinations and shorter booking windows. Plus, get the inside scoop on the latest hospitality trend—pickleball!—and the exciting events planned for the conference. Whether you're a hospitality professional or a travel enthusiast, this episode promises insights and inspiration.The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. https://www.traveltrendspodcast.com/

Send us a textEver wondered how a luxury hotel manages to maintain five-star service standards while hosting a prestigious global summit? Join us as Shannon McCallum, VP of Hotel Operations at Resorts World Las Vegas, shares her unique insights from hosting the Forbes Travel Guide Summit. Shannon recounts the ambitious journey of opening Resorts World amidst the pandemic in June 2021 and its pivotal role in revitalizing Las Vegas tourism. She takes us behind the scenes of this magnificent venue, revealing some extraordinary elements of the summit, including an unexpected pickleball court and a diverse array of international attendees.Next, we take a deeper look at the broader hospitality industry trends and the invaluable role of industry conferences. Learn how these events are more than just networking opportunities—they are avenues for professional growth and credibility building. Hear Shannon's inspiring career story, which began unexpectedly in hospitality, and discover how the field has evolved post-pandemic with a renewed focus on wellness, brand differentiation, and the booming meeting industry. Shannon's journey underscores the fulfillment and growth that comes from pursuing a passion in this dynamic industry.In our final segment, we discuss the revitalization efforts in Las Vegas, particularly around Circus Circus, and how luxury developments are influencing neighboring properties. With travel trends for 2024 showing a surge despite challenges like visa delays in markets such as China, Shannon emphasizes the importance of innovative technology at Resorts World, including its cashless operations. By addressing these challenges head-on and embracing cutting-edge technology, Resorts World is committed to ensuring a premier guest experience. Tune in to hear about potential partnerships and how the future of hospitality is being shaped by these technological advancements.The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. https://www.traveltrendspodcast.com/

Send us a textEver wondered how the world’s elite concierges maintain their impeccable standards? Join us for an exclusive chat with Burak Ipekci, the Secretary General of Les Clefs d'Or, recorded live at the Forbes Travel Summit in Las Vegas. Burak walks us through the storied history and rigorous membership process of Les Clefs d'Or, an organization that has set the gold standard in hospitality since 1929. Discover what it takes to wear the iconic golden keys and the dedication required to elevate guest experiences to unparalleled heights.Curious about the future of the hospitality industry? This episode sheds light on groundbreaking trends, from the emergence of AI and ChatGPT to the increasing focus on inclusivity and diversity within the sector. Burak shares insights on how technological advancements are reshaping back-of-house operations, yet underscores the irreplaceable value of human interaction in maintaining Forbes five-star ratings. We also discuss the emotional toll and operational challenges that come with losing a star rating, providing a comprehensive look at what it takes to stay at the top.Finally, we examine the essence of empathy and personalization in delivering exceptional guest service. Learn how advanced systems are improving guest experiences and why the human touch remains irreplaceable. For aspiring hospitality professionals, this episode is packed with career advice and hiring insights.The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. https://www.traveltrendspodcast.com/

Send us a textIn our latest podcast episode from 'The Summit' in Las Vegas, we explore an intriguing question, with Stuart Greif, my good friend and Chief Strategy and Innovation Officer: What if luxury hospitality could harness AI to deepen, rather than diminish, human connections?Stuart shares his valuable insights on leveraging AI to streamline administrative tasks, allowing staff to focus on cultivating meaningful interactions with guests. Despite technological advancements, he emphasizes that the heart of luxury hospitality remains genuine human connection.He also discusses the panel of tech luminaries he brought together that included Gilad Berenstein, Lesly Simmons from Amazon, Vaughn Davis from Hyper Nimbus and Shane O'Flaherty from Microsoft. They discussed AI's transformative role in travel and hospitality, from personal recommendation engines to innovative tech integrations in hotel management. The episode also highlights the contributions of women leaders in luxury hospitality, with special recognition of Amanda Frasier’s efforts in elevating global service excellence standards. This episode is a must-listen for hospitality professionals looking to stay ahead in the evolving landscape of luxury travel. Discover how AI can enhance, rather than replace, the irreplaceable human touch in hospitality. Listen now to learn more about these innovations and insights!The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. https://www.traveltrendspodcast.com/

Send us a textEver wondered how personal connections can redefine luxury travel? We had a captivating chat with Eli Wagner, the mastermind behind Wagner Bespoke Travel, at the Forbes Travel Guide 'The Summit' in Las Vegas, who took us through her transition from entertainment law to luxury travel. Eli reveals why she believes travel advisors are irreplaceable in curating unforgettable experiences and shares her thoughts on the ever-evolving demographics of luxury travelers. Learn how her agency thrives solely on referrals and word-of-mouth, showcasing the unparalleled power of personal relationships in her line of work.Eli also opened up about her entrepreneurial journey, emphasizing perseverance and staying true to one's brand. We discuss the importance of dedicating time and effort to your passion, even when initial clients are hard to come by. Eli’s advice? Focus on what you love and excel at to build a stronger, more authentic brand. Tune in for valuable tips and inspiring stories that could reshape your approach to both travel and entrepreneurship. Connect with Eli on Instagram at Wagner Bespoke or visit WagnerTravel.com to learn more about her unique approach to luxury travel.The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. https://www.traveltrendspodcast.com/

Send us a textCurious about where luxury hospitality is headed in 2024? We had a fascinating conversation with Chris Gabaldon, Former SVP of Luxury Brands and Operations at Marriott International, live from the Forbes Travel Guide 'The Summit' in Las Vegas. Chris provides an insider’s perspective on how major trends like sustainability, wealth, and wellness are redefining the luxury travel experience. If you're eager to understand how the industry is shifting towards holistic well-being, including mental health, this episode is not to be missed.Wellness as a CornerstoneWellness is more than just a passing fad; it's now a core element of modern hospitality. Chris elaborates on how Marriott is leading the charge with a comprehensive wellness approach for both guests and staff. From hypoallergenic and organic bedding to mental health resources and fitness programs, Marriott is setting new benchmarks. Chris also shares personal stories from his career, highlighting Marriott's dedication to internal growth and a family-centric culture.Post-COVID Travel RecoveryWith the travel landscape stabilizing after COVID-19, we discuss the different phases of travel recovery and the resurgence of business travel. We also touch upon the upcoming US election year and its impact on current booking behaviors, as well as the growing demand for corporate retreats due to the rise of remote work.Networking and Industry ExcitementWe discuss the renewed enthusiasm for global travel and in-person interactions. Chris shares his excitement and the valuable networking experiences from industry events, reflecting a positive outlook for the future of luxury travel.Join us for an enlightening episode filled with expert insights and forward-looking trends in luxury hospitality. Don't miss out on this deep dive into the evolving world of luxury travel.The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. https://www.traveltrendspodcast.com/

Send us a textIn this episode of our Special Hospitality Series, we had the privilege of sitting down with one of the most esteemed travel journalists in the industry, Peter Greenberg of CBS News. Recorded at Forbes Travel Guide's 'The Summit' in Las Vegas, this episode showcases Peter's remarkable journey and his unique approach to travel journalism. Key Highlights Include:Peter's Journey in Journalism:Peter shares his transformation from an investigative reporter at Newsweek to prominent roles at ABC News and NBC's Today Show, along with the specialized training and firsthand experiences in aviation and maritime operations that have shaped his approach to covering travel and transportation.The Role of Technology in Travel:He highlights a recent incident where an airline chatbot's error led to a costly lawsuit, emphasizing the importance of human expertise in travel planning and problem-solving and the hidden pitfalls of over-relying on technology in the travel industryIndustry Challenges and Trends:He examines post-pandemic staffing challenges and the oligopolistic behavior of airlines. We discusses the potential impacts of the 2024 US election year on travel behaviors and industry trends.Refocused Travel Priorities Post-Pandemic:Peter Introduces the concept of "refocused travel," where experiences are prioritized over material possessions. And why despite rising travel costs, the industry is booming as people seek meaningful and enriching adventures.Financial Insights:Peter highlights his concerns about the financial strain of high-interest credit card debt on travelers and discusses the benefits of alternative payment solutions like Affirm and Uplift.For those seeking more expert advice and updates, Peter Greenberg’s website (petergreenberg.com) and his work with CBS News are invaluable resources.Join us for an enriching discussion packed with travel wisdom, practical tips, and profound insights from one of the industry's foremost experts. Whether you're a seasoned traveler or planning your next great adventure, this episode is a must-listen.Stay updated with the latest in travel trends and expert advice by following Peter Greenberg on CBS News and visiting Peter Greenberg's Website.The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. https://www.traveltrendspodcast.com/

Send us a textJoin us from the vibrant Forbes Travel Guide 'Summit' in Las Vegas as Mia Kyricos , the world's first Chief Love Officer, reveals how love and positivity can be game-changers in the corporate world. With a rich background from Starwood Hotels, Spa Finder, and Hyatt Hotels, Mia shares groundbreaking insights on integrating wellness into both personal and professional spheres.We discuss how 'The Summit' event uniquely blends professional growth with personal well-being, ensuring a positive experience for all attendees.  We discuss her keynote presentation and the revolutionary concept of institutionalizing love within business strategies—a concept Mia profoundly explored during the 2020 pandemic. From her academic beginnings at Cornell to her hands-on roles with leading hotel chains, Mia highlights the essential role of well-being for both hotel guests and their employees. She stresses the importance of data to validate wellness and love as strategic business elements, offering fresh perspectives on maintaining positive energy in people-facing roles.We also tackle the foundational role of trust in creating a thriving workplace culture. Discover practical tools like the Be Well, Lead Well platform that assess leaders' commitment to personal well-being and gain insights into 2024’s wellness and travel trends, with a spotlight on personalization and fitness-focused hotels.Tune in to this episode to be inspired and ready to embrace wellness and positivity in every facet of your life.   Thank you Mia and the Forbes Travel Guide Team. The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. https://www.traveltrendspodcast.com/