Healthcare Executive Podcast

Mick Ebeling, founder and CEO of Not Impossible Labs, will open Congress 2020 with the Parker B. Francis Distinguished Lecture. Mick’s unique approach involves bringing together talented, diverse teams to develop innovative solutions. In this episode, he joins host Chris Coraggio to discuss his mantra of “Commit, then figure it out” and how we as leaders can bring innovation and a disruptive mentality to healthcare.

On this episode of ACHE’s Healthcare Executive Podcast, Chris Coraggio is joined by 2019 ACHE Chairman Heather J. Rohan, FACHE, president of the HCA TriStar Division in Brentwood, Tenn. Heather reflects on how her clinical experience influences her leadership style and shares advice on navigating the twists and turns of a career pathway. A former nurse, Heather recognizes how connectivity impacts patient care. She utilizes ACHE’s resources and solutions in her daily work, including “Leading a Culture of Safety: A Blueprint for Success.”

On this episode of ACHE’s Healthcare Executive Podcast, Chris Coraggio talks leadership with ACHE faculty Carson Dye, FACHE. He is the president and CEO of Exceptional Leadership and a former executive leader in four hospitals and health systems, Dye discusses the importance of being self-aware in leadership, the benefits of executive coaching, the differences between physician leaders versus executive leaders, and recruitment and retention strategies.

On this episode of ACHE’s Healthcare Executive Podcast, Chris Coraggio sits down with Rulon Stacey, PhD, FACHE, managing director of Navigant’s Healthcare Strategy business unit to discuss leading through crisis. Speaking from experience, Stacey, a former CEO of Poudre Valley Hospital, Fort Collins, Colo.—the healthcare facility where college student Matthew Shepard was taken after being viciously attacked in a hate crime—recalls how he managed the high-profile crisis and what he learned about leading honorably.

On this episode of ACHE’s Healthcare Executive Podcast, Chris Coraggio sits down with ACHE faculty Kevin O’Connor, who discusses best practices to influence innovative thinking in healthcare. O’Connor, who is a noted educator, coaching professional and author of Fearless Facilitation: The Ultimate Guide to Engaging (and Involving) Your Audience, addresses the misconception that innovation must emanate from leadership. He highlights the important distinction between creativity and innovation, and explains how to get your team actively involved in the formation of new ideas and solutions.

On this episode of ACHE’s Healthcare Executive Podcast, Chris Coraggio explores engagement in healthcare with ACHE faculty Craig Deao, member of the senior executive team at the Studer Group. Based on his experiences helping healthcare leaders design their own journey to excellence, Deao discusses the difference between satisfaction and engagement. He also explores how to cultivate an engaged culture that is a better place to work, practice medicine and receive care.

On this episode of ACHE’s Healthcare Executive Podcast, Chris Coraggio explores agility and resiliency in healthcare leadership with Amer Kaissi, PhD, professor, healthcare administration, Trinity University, San Antonio, and the 2019 recipient of ACHE’s James A. Hamilton Award for his book "Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders." They discuss Amer's research, which revealed that the best leaders are not only ambitious, strong and accountable, but also humble, compassionate and kind.

On this episode of ACHE’s Healthcare Executive Podcast, Alan Keesee, FACHE, recipient of the 2019 Robert S. Hudgens Memorial Award for Young Healthcare Executive of the Year, talks to Chris Coraggio about his experience as the administrator on call at Sunrise Hospital and Medical Center in Las Vegas, the night the country experienced the largest mass shooting in U.S. history. Keesee, currently the CEO of Capital Regional Medical Center in Tallahassee, Fla., also offers advice to young leaders on soliciting performance feedback regularly as they aspire to the C-suite.

On this episode of ACHE’s Healthcare Executive Podcast, Chris Coraggio sits down with Charles D. “Chuck” Stokes, FACHE, Immediate Past Chairman of ACHE and president and CEO of Memorial Hermann Health System, Houston, to discuss high reliability and good governance in healthcare management. Chuck, whose stellar leadership skills led to two Malcolm Baldrige National Quality Awards for the organization, shares the benefits of embracing the award criteria in daily operations to run an engaged and fiscally sound healthcare facility.

On this episode of ACHE’s Healthcare Executive Podcast, Chris Coraggio sits down with Jake Poore, president of Integrated Loyalty Systems Inc., to discuss creating a blueprint for a world-class experience for patients and employees. Jake shares his expertise on elevating the patient experience in the age of social media, building a workforce committed to the brand promise, and the close link between patient and employee satisfaction.