Chief Change Officer

Vince Chan
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Mar 6, 2025 • 31min

#217 Dr. Bridget Burns: Changing Higher Ed from Turf Wars to Teamwork — Part One

Higher education often feels like a reality TV show—full of rivalries, dramatic eliminations, and schools fighting for the top spot. But what if universities actually worked together?Enter Dr. Bridget Burns, CEO of the University Innovation Alliance (UIA) and host of The Innovating Together Podcast. From her small-town roots to becoming a driving force in educational reform, Bridget is on a mission to replace academic competition with collaboration. She’s tackling the “Higher Ed Hunger Games” head-on, working to boost graduation rates and open doors for low-income students—no cutthroat eliminations required.Key Highlights of Our Interview:Overcoming Adversity: Bridget's Journey from Isolation to Empowerment“I grew up in a cul de sac of racism, homophobia, misogyny—very rural America—and getting out was super important.”Problem in Universities: Unveiling the Diffusion of Innovation Problem“We don’t know if what we’re doing is any good, or how to scale it.”Higher Ed Hunger Games: Tackling the Cutthroat Competition"Higher education is highly competitive, hierarchical, set up to pit you against others, which leaves very little space to share about shared problems."Real Change or Just for Show? Scouting for True Innovators in Academia"We need to figure out who else is a worker bee, who's interested in doing the really hard stuff and not just drawn to the image."Who Actually Likes Change? Spoiler: No One“Everyone who says they like change is a liar. You only like change that is your idea and that you actively participate in creating.”______________________Connect with Us:Host: Vince Chan | Guest: Bridget Burns______________________--**Chief Change Officer**--Change Ambitiously. Outgrow Yourself.Open a World of Deep Human Intelligence for Growth Progressives, Visionary Underdogs,Transformation Gurus & Bold Hearts.6 Million+ All-Time Downloads.Reaching 80+ Countries Daily.Global Top 3% Podcast.Top 10 US Business.Top 1 US Careers.>>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Mar 5, 2025 • 44min

#216 Jason Bloomfield: Change Consultant by Day, Resilience Expert by Life

Change isn’t just a business buzzword—it’s a way of life. Jason Bloomfield, Global Head of Change and Experience Design at Ericsson, has spent over 20 years navigating the twists and turns of M&A, corporate transformations, and direct-to-consumer strategies. But his most valuable lessons didn’t come from boardrooms—they came from life itself. From childhood challenges to corporate shake-ups, Jason shares how resilience, adaptability, and a little bit of humor can turn even the toughest transitions into opportunities.Key Highlights of Our Interview:0:36—It's All About Giving Back4:02—From Upper Middle Class to Crash Course in Adulting: Why Unwanted Life Experiences Can Be Your Best Teachers“I was in the middle of high school, where focus on study really needs to ramp up. Instead, I was learning home economics by necessity and dealing with my parents’ rapidly deteriorating relationship.”14:04—Building Resilient Relationships: Navigating Anxiety and Fear During Mergers & Acquisitions17:26—Being human: How is it possible to scale empathy to 100,000 people across 180 countries?24:44—Navigating Company Pride: When Heritage Turns into Hurdles“It’s quite a thing to come into a company that has 140, 150 years behind it. Pride can at times obscure a line of sight on the way forward.”31:11—Asking the Right Questions: The Surprising Reasons Retirees Didn’t Want to Go Paperless“We thought retirees were less digitally comfortable, but it turns out it was a trust issue—without something physical, they feared companies might alter their records behind the scenes.______________________Connect with us:Host: Vince Chan | Guest: Jason Bloomfield______________________--**Chief Change Officer**--Change Ambitiously. Outgrow Yourself.Open a World of Deep Human Intelligence for Growth Progressives, Visionary Underdogs,Transformation Gurus & Bold Hearts.6 Million+ All-Time Downloads.Reaching 80+ Countries Daily.Global Top 3% Podcast.Top 10 US Business.Top 1 US Careers.>>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Mar 5, 2025 • 40min

#215 Ian Myers: Scaling Careers & Businesses (With a Hint of Tintin)

What do Tintin and talent recruitment have in common? Just ask Ian Myers. As founder and CEO of Oceans, he’s on a mission to connect Sri Lanka’s top professionals with U.S. businesses—scaling his company from zero to $10 million in just two years. But his career isn’t just about business; it’s been a full-blown adventure. From banking and venture capital to gaming and entrepreneurship, Ian has navigated industries (and continents) with one simple rule: trust your gut and keep moving forward.Key Highlights of Our Interview:Why Tintin Beats Tech Titans: Ian’s Unconventional Role Model“My role model is Tintin. He’s always up for an adventure, exploring new places, and embracing different cultures. That’s the kind of life I want to live.”Zen and the Art of Leadership: How Buddhism Shaped My Approach to Chaos“Buddhism has a lot of excellent teachings that are applicable to running a business… It’s at its core, a method of grounding yourself through honesty in your reality and the potential of everything around you.”Comparison Anxiety: Why Scrolling LinkedIn Might Be Ruining Your Life“I talk to young people today, and they’re always comparing themselves. They’ll say, ‘Oh, this person who went to my college is now a vice president. My life is ruined.’ I’ve never really worried about my career; I just follow what’s interesting.”Experiencing Ageism Across Cultures: From Japan to CEO at 26“In Japan, age almost becomes the most important thing about you—your track record and success play a much smaller role. That was something I couldn’t personally tolerate.”Skeptical by Nature: Why Ian Questions AI Hype“The technology is impressive and important, but like most great innovations, the adoption curve will likely be much longer than people expect. If you look back at tech predictions, the timeline for changing the world is almost always too short.”Connect with us:Host: Vince Chan | Guest: Ian Myers______________________--**Chief Change Officer**--Change Ambitiously. Outgrow Yourself.Open a World of Deep Human Intelligence for Growth Progressives, Visionary Underdogs,Transformation Gurus & Bold Hearts.6 Million+ All-Time Downloads.Reaching 80+ Countries Daily.Global Top 3% Podcast.Top 10 US Business.Top 1 US Careers.>>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Mar 4, 2025 • 26min

#214 Outsmarting Office Politics with Jennifer Selby Long – Part Two

So you finally quit that toxic job, only to find yourself in another workplace filled with the same drama. What gives? Leadership expert Jennifer Selby Long explains why office politics follow you wherever you go—and how to stop them from running your career. In this two-part series, we tackle power dynamics, corporate chaos, and the real reason some people seem to climb the ladder effortlessly while others get stuck. If you’re tired of feeling like a pawn in someone else’s game, this episode is for you.Key Highlights of Our Interview:Talent vs. Tactics: Why Performance Alone Doesn’t Guarantee Success“In corporate environments, it’s often not the most skilled or hardworking employees who thrive—it’s those adept at navigating office politics. Top performers may drive results, but their brilliance can threaten insecure leaders, creating a system where political tact outshines true talent.”The Right Culture for the Right Person“Some thrive in competitive political environments; others find them draining. The key is identifying whether your personal interests align with the culture around you. The fit matters more than fighting a system that may not suit you.”No Permanent Friends, No Permanent Enemies—Just Interests“Drawing from the wisdom of Martin Luther King’s attorney, Clarence Jones: the game of politics is about aligning interests, not forging everlasting alliances. Understanding this can shift how you approach your workplace dynamics.”Burnout and Disengagement: The Fallout of Neglecting Talent“When talent is neither respected nor recognized, it creates a workplace rife with disengagement and burnout. Organizations lose not just individuals but the potential for meaningful progress, leaving behind a culture where playing the game matters more than delivering value.”_________________________Connect with us:Host: Vince Chan | Guest: Jennifer Selby Long______________________--**Chief Change Officer**--Change Ambitiously. Outgrow Yourself.Open a World of Deep Human Intelligence for Growth Progressives, Visionary Underdogs,Transformation Gurus & Bold Hearts.6 Million+ All-Time Downloads.Reaching 80+ Countries Daily.Global Top 3% Podcast.Top 10 US Business.Top 1 US Careers.>>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Mar 4, 2025 • 26min

#213 Outsmarting Office Politics with Jennifer Selby Long – Part One

In this engaging discussion, leadership expert Jennifer Selby Long, with 30 years of experience in helping tech leaders, reveals why office politics seem to follow you from job to job. She highlights the importance of finding powerful allies in political environments to thrive. The conversation also explores how assumptions can sabotage progress and the need for constructive dialogue during conflicts. Additionally, Jennifer shares insights on navigating the complexities of office politics, especially in hybrid work settings, to foster better teamwork and morale.
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Mar 4, 2025 • 46min

#212 Jennifer Selby Long: Office Politics Without the Backstabbing—Yes, It’s Possible

Jennifer Selby Long has spent three decades coaching tech leaders through the messiest corners of organizational change. In this episode, she tackles everything from leadership blind spots to stakeholder tug-of-wars and shares why handling office politics doesn’t have to feel like an episode of Survivor. Whether you’re managing a team or just trying to stay afloat during corporate upheaval, Jennifer’s strategies will help you keep your cool and make an impact.Key Highlights of Our Interview:Aligning Change with Personal Motivations“People don’t move mountains for stock prices or cost savings. They do it when the change connects to their personal ‘why’—what matters most to them as individuals.”Recognize the Root of Politics“Politics can stem from unhealthy leadership, but more often, they arise from competing needs and varied skill levels among stakeholders. Identifying the source is key to navigating them.”Empathy as a Superpower“The path through political challenges begins with empathy. Understand the needs of those with power—even if you think they don’t deserve it—and align your strategy with their goals.”Avoid Playing Psychologist“Trying to diagnose your boss’s issues only disempowers you. Focus on what you can control instead of guessing why your boss behaves the way they do.”Assess the Real Problem“Ask yourself: Is the boss genuinely ineffective, or am I resisting the changes they’re implementing? Recognizing your own resistance can help you approach the situation constructively.”_________________________Connect with us:Host: Vince Chan | Guest: Jennifer Selby Long______________________--**Chief Change Officer**--Change Ambitiously. Outgrow Yourself.Open a World of Deep Human Intelligence for Growth Progressives, Visionary Underdogs,Transformation Gurus & Bold Hearts.6 Million+ All-Time Downloads.Reaching 80+ Countries Daily.Global Top 3% Podcast.Top 10 US Business.Top 1 US Careers.>>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Mar 3, 2025 • 28min

#211 Jennifer Selby Long: Change Management Found Her—Now She’s Fixing Yours

Jennifer Selby Long’s career took a surprise turn when she found herself managing change before “change management” was even a thing. Over the years, she’s cracked the code on why humans resist change—and how to help them embrace it. Now, as a trusted coach for tech leaders, she shares how to move beyond spreadsheets and systems to the real work of change: influencing people, handling conflict, and keeping your sanity intact along the way. Key Highlights of Our Interview:From IT Troubleshooting to People-Centric Change“Back in the 90s, tech resistance often came down to one thing: it didn’t work well enough. Today, that’s no longer the case. Technology works—it’s the people and their habits that need shifting.”The Human Side of Digital Transformation“Digital transformation isn’t just about new tools; it’s about reshaping roles, mindsets, and entire workflows.”The Power of Hope in Change“Hope isn’t just a warm fuzzy feeling—it’s a vision of life 12 to 18 months from now, shaped by the best possible outcome of the change. And it has to connect with each person’s ‘why,’ not just the company’s goals.”Patience: A Leader’s Greatest Ally“Change happens in waves. While a leader may glimpse the new shore, their team might only see endless water. Impatience doesn’t help—it’s self-awareness and patience that bring everyone along.”Self-Doubt: It’s Not You, It’s Your Brain“When self-doubt creeps in, it’s your brain’s saboteur neural networks firing up, not a reflection of your abilities. Recognizing this can stop sabotage before it derails you.”_________________________Connect with us:Host: Vince Chan | Guest: Jennifer Selby Long______________________--**Chief Change Officer**--Change Ambitiously. Outgrow Yourself.Open a World of Deep Human Intelligence for Growth Progressives, Visionary Underdogs,Transformation Gurus & Bold Hearts.6 Million+ All-Time Downloads.Reaching 80+ Countries Daily.Global Top 3% Podcast.Top 10 US Business.Top 1 US Careers.>>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Mar 2, 2025 • 24min

#210 César Couto Ferreira’s Next Act: From Madonna to Meaning

What happens when a media executive walks away from the world of celebrity and spotlights? César Couto Ferreira, the former MTV and Vice Media powerhouse, traded backstage passes with global icons like Madonna and Coldplay for a mission with more depth. After launching media empires across Europe and Brazil, he realized that glitz alone wasn’t enough—he wanted impact. Now, he’s bringing his creative and business savvy to olio.is and Streamhub, shaping the future of media with a blend of vision, strategy, and just the right amount of rockstar energy.Key Highlights of Our Interview:MTV: From a Dream to Daily Life“Watching MTV as a kid, I thought, ‘That’s the dream.’ By 2003, I was living it. From Portugal to London, I went from fan to colleague—working with my idols and hanging out with heroes.”A Front-Row Seat to Media Transformation“From analog to digital, concerts to streaming, I’ve been at the frontline of media’s biggest shift. And yes, I saw REM’s last concert—jealous yet? Launching MTV Portugal, mentoring MTV Base Africa, bringing MTV Italy and Greece to life—it was a whirlwind of concerts, launches, and 1 billion viewers streaming the EMAs from Lisbon.”The Dark Side of the Spotlight“Being immersed in the industry, I witnessed its pitfalls. Amy Winehouse, a radiant talent, was in the wrong hands. Seeing how brilliance was overshadowed by exploitation made me question the industry’s priorities. When Amy died, it wasn’t just a loss; it was a wake-up call. I couldn’t be part of a system that profits from pain. That day, I knew—I needed to change the game.”A Quest for a Better Industry“Creativity deserves care, not exploitation. That realization sparked a mission to create spaces where artistry thrives without the shadows of industry’s darker sides.”Designing Society, One Summit at a Time“As a self-proclaimed ‘designer for society,’ I worked with governments and innovators to connect tourism and tech. The Web Summit is proof that big ideas and small countries can make magic.”_________________________Connect with Us:Host: Vince Chan | Guest: Cesar Couto Ferreira______________________--**Chief Change Officer**--Change Ambitiously. Outgrow Yourself.Open a World of Deep Human Intelligence for Growth Progressives, Visionary Underdogs,Transformation Gurus & Bold Hearts.6 Million+ All-Time Downloads.Reaching 80+ Countries Daily.Global Top 3% Podcast.Top 10 US Business.Top 1 US Careers.>>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Mar 2, 2025 • 42min

#209 Michael Levitt’s Wake-Up Call: Burned Out, Broke, and Back Again

Michael Levitt didn’t just hit rock bottom—he crash-landed, lost his job, his car, his home, and survived a heart attack, all within a single year. Talk about a wake-up call. Now, as the Chief Burnout Officer and Founder of Breakfast Leadership Network, he’s on a mission to make sure others don’t follow in his burned-out footsteps. With a career spanning finance, IT, and healthcare, plus a Top 200 podcast and his book Burnout Proof, Michael dishes out real talk on stress, resilience, and why your morning routine might just save your life.Key Highlights of Our Interview:Turning Pain into Purpose“Burnout gave me the business idea I never wanted but absolutely needed. Now, I help others dodge the burnout bullet. It’s fulfilling work, though I wouldn’t mind a world where burnout is just a myth.”Reboot, Don’t Overhaul“Burnout recovery doesn’t require burning your whole life down. Most people don’t need a dramatic reinvention—they just need a couple of tweaks. Think of it as upgrading your OS, not switching to a whole new system.”Secrets of the C-Suite“Burnout among executives is a taboo topic. Publicly traded CEOs can’t just say, ‘I’m burnt out,’ without sending their stock into a tailspin. My job? Help them recover in secret, like the James Bond of workplace wellness.”Sleep: The Real Magic Pill“Forget apps and quick fixes—good sleep is the ultimate burnout buster. Invest in a killer mattress, toss your phone out of the bedroom, and let your body do its thing. Pro tip: A real alarm clock beats your buzzing smartphone every time.”Food Matters (And Yes, That Includes the Red Page)“Turns out, your body might hate your favorite foods. A food intolerance test revealed my love for certain snacks wasn’t mutual. Now, I dodge the red-listed foods like a ninja and feel way better for it.”_________________________Connect with Us:Host: Vince Chan | Guest: Michael Levitt______________________--**Chief Change Officer**--Change Ambitiously. Outgrow Yourself.Open a World of Deep Human Intelligence for Growth Progressives, Visionary Underdogs,Transformation Gurus & Bold Hearts.6 Million+ All-Time Downloads.Reaching 80+ Countries Daily.Global Top 3% Podcast.Top 10 US Business.Top 1 US Careers.>>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Mar 1, 2025 • 28min

#208 Ral West’s Wild Ride: From the Cockpit to the Boardroom

Ral West’s resume reads like an adventure novel. She’s been an airline owner, a cruise ship operator, a real estate investor, and now, a mentor for entrepreneurs looking to turn bold ideas into reality. After selling her Alaska-Hawaii charter airline to Alaska Airlines, she didn’t slow down—she just switched industries. In this episode, she shares her wild ride through decades of entrepreneurship and the lessons she’s learned about balancing ambition with a fulfilling life.Key Highlights of Our Interview:Challenging Generational Norms“Early in my career, working for my father, I hit the glass ceiling. He came from a different generation, and his views were, let’s say, a bit old-fashioned. But I decided, ‘Thanks, Dad—I’ll take it from here.’ And I broke away to chart my own path.”Juggling Act: The Exhausting Middle Years“Between 35 and 55, I was stretched thin—running a business, raising young kids, volunteering. Sleep felt like a luxury. My health suffered, my marriage struggled, and I couldn’t do it all.”The Breakthrough: Building Systems and Letting Go“I learned the hard way that trying to do everything myself wasn’t sustainable. I created systems, implemented processes, and built a team I could trust. Using metrics and data-driven management, I structured my business so it could run smoothly—whether I was there or not.”The Slow Burn of Transformation“Building systems, processes, and a reliable team didn’t happen overnight. It was years in the making. I started small—reading books like The E-Myth by Michael Gerber, going back to college, and studying with mentors like Robert Kiyosaki. Each step added a piece to the puzzle.”Bite-Sized Delegation: Starting Small“You don’t need massive financial success to start delegating. It starts with breaking down your daily tasks into bite-sized pieces and identifying what you can transfer to someone else.”Turning Intuition Into Systems“One of my toughest challenges was documenting decision-making processes—like when to increase advertising spend. It took weeks of introspection and trial and error before I realized I was relying on sales trends over a three-day period. Once I had clarity, I turned it into a system my team could follow, even when I wasn’t there.”Creating Culture: Embodying Values and Principles“It wasn’t just about systems and metrics; it was about building a team that shared my values. From customer service to feedback collection, we worked hard to create a culture that prioritized our principles.”______________________Connect with us:Host: Vince Chan | Guest: Ral West______________________--**Chief Change Officer**--Change Ambitiously. Outgrow Yourself.Open a World of Deep Human Intelligence for Growth Progressives, Visionary Underdogs,Transformation Gurus & Bold Hearts.6 Million+ All-Time Downloads.Reaching 80+ Countries Daily.Global Top 3% Podcast.Top 10 US Business.Top 1 US Careers.>>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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