
Community Pulse
Community Pulse is the spot for Developer Relations and Community professionals who are looking for information on building technical communities. Community Builders and DevRel veterans Jason Hand, Mary Thengvall, PJ Hagerty, and Wesley Faulkner interview experts in the field of Developer Relations and Community Leadership on a broad range of topics related to building community.
Latest episodes

May 7, 2019 • 46min
Under the Influencers (Ep 35)
Links from the show:
The tweet that sparked the conversation:
Contemplating influence vs popularity after speaking with Marshall Kirkpatrick at the Sprinklr event yesterday. They can be almost entirely different things. I am not popular as such but people I do connect with, I influence (and vise versa). All is right in my world ❤️ -Rachel Happe
Screenshot from Sprinklr - the Top 10 DevRel influencers that Marshall shared during the recording
Sprinklr visualization that shows how the Top 10 DevRel influencers were determined, using in-group follow relationships on Twitter, with the accounts analyzed through friend of a friend indexing initiated by a training set of 5 accounts: DevRelIO, Brandon West, Tomomi Imura, Devrel.net, and Adam Duvander.
Connected: The Surprising Power of Our Social Networks and How They Shape Our Lives
Key Quotes:
_An influencer is someone who has won the respect, interest, and attention of other subject matter experts in a particular field or context. [At Sprinklr], we measure that through analysis of the Twitter follow relationship through a specific model called Social Graph Analysis. _-Marshall Kirkpatrick
[If] you’re just looking at follower counts, then it turns into “Oh! They must be an influencer! They have 110,000 followers.” And… maybe! but if it’s not consolidated into one [topic] space and half of them are bots, what’s it going to do for you? -Rachel Happe
To be a deep influencer, you have to engage in dialogue with people. You have to be able to challenge them effectively, which means you also have to be supportive… meaning, if they don’t know that you’re supportive and you challenge them, then you’re just an asshole and you’re not going to change their opinion about anything. That requires a relationship and you have to be open yourself to being changed. You can’t approach it with “I’m going to proclaim my expertise to the world and they are going to sit back and listen!” Relationships are influence. -Rachel Happe
_In order to be an influencer, you have to be willing to be influenced. You have to have the capability and flexibility to say “Yes, I’m going to promote this product or work for this company, or work with this project…” but at the same time you have to be open to the idea that things might not be perfect in the world. _-PJ Hagerty
Words are hard. Saying “In my experience…” or “In my expertise, that doesn’t look right”, which is different than saying “That’s wrong.” -Rachel Happe
_It’s the gentle way to continue a conversation! The first is saying “Lead me to your way of thinking… help me understand” whereas “You’re wrong” ends the conversation. _-PJ Hagerty
The main difference I’ve seen between people who have a lot of followers and people who are influencers is that influencers are able to understand the power that their platform has and use that to engage people, to encourage conversations, to encourage diversity, to encourage greater thinking about issues. -Mary Thengvall
_A big part of the value of these thought leaders and influencers that we haven’t touched on is not so much in the way they can move the outside world and the web that we’re all a part of… but there’s a huge source of value [for businesses] that comes from connecting with these thought leaders and influencers that can be derived from learning from them. _-Marshall Kirkpatrick
_I would suggest that there’s an opportunity there (when there’s a “flash” of influence that catapults someone onto a platform with many Twitter followers) to build a relationship. There may be a signal-to-noise ratio that you need to be cautious of – perhaps only 1/10 of those people will be able to sustain the platform – but early access and development of a relationship, especially with someone that you like, who winds up growing into a position of thought leadership, means more time spent around their work and a more impactful relationship. _-Marshall Kirkpatrick
In order to draw people to a community you need to figure out who influences them. If their top influencers aren’t also in the community, those individuals aren’t going to be aware of your new community, let alone interested in joining. -Rachel Happe
Checkouts:
Marshall
Sprinklr blog
5 Big Lessons in Community Management Based on a Decade of Experience by Rachel Happe
Rachel
Good Black News Twitter account
Effin Birds Twitter account
State of Community Mgmt from Community Round Table - coming soon! In the meantime, check out the 2018 report.
PJ
This Land from Gary Clark Jr
Wave App for billing, invoicing and expense tracking - great alternative to Quickbooks
DevOps Days Buffalo, Sept 26-27
Mary
How to Not Always be Working by Marlee Grace - an interactive book that helps set priorities, reclaim work/life balance, and prevent burnout
The Adventure Zone podcast - for D&D fans… and those who enjoy good storytelling
Enjoy the podcast?
Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.Special Guests: Marshall Kirkpatrick and Rachel Happe.

Apr 18, 2019 • 24min
After Pulse: Technical? Or Tech-Savvy?
Enjoy the podcast?
Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.

Mar 26, 2019 • 47min
Technical? Or Tech-Savvy? - what's actually required to be a developer relations professional? (Ep 34)
Checkouts
Matty
Noti.st - For sharing slides & speaking stuff. See Matty’s speaking page.
DevOpsDays Chicago is coming in August! The CFP is open and we have various sponsorships available.
CAPTAIN MARVEL WAS F'ING AMAZING
Matty’s Pro Tip for Karaoke Ignite - Go into it with a pre-conceived story. Everything will magically fall into place.
Karissa
+1 for Captain Marvel!
Backstage Caital launched an Accelerator program for underrepresented founders in local programs around the world.
Mary
+1 for Noti.st! See Mary’s speaking page.
Developer Marketing: The Essential Guide - Chapter 3 in particular. Mary’s tweet thread with quotes
404: Interactive Puzzle Book - Kickstarter for all of the puzzle geeks out there; pre-order now!
PJ
Scribit - interactive wall art
Hey You Podcast
Jason
Microsoft “Create” - Global Startup event (April - June, 2019) - 12 cities around the world
Badass - Making Users Awesome - Kathy Sierra
The Five Dysfunctions of a Team (a leadership fable) - Patrick Lencioni
Enjoy the podcast?
Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.Special Guests: Karissa Peth and Matty Stratton.

Mar 12, 2019 • 15min
After Pulse: Lessons Learned From Organizing Tech Events
Jason, Mary, and PJ sync up after Episode 33 to discuss event management, creating new events, and where event organization fits into community management as a whole.
Enjoy the podcast?
Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.

Mar 12, 2019 • 47min
Lessons Learned while Organizing Tech Events (Ep 33)
Checkouts
Jason
Time Shifter (iPhone app)
2 more days for .dev TLD hand.dev - $125 + $360/year
Quintessence
DevOps Days Buffalo - Sep 26-27, 2019
Hops n Ops Boston - Mar 13th, 2019
Aaron
The Elasticast
Mary
Lessons Learned While Running A First-Year Conference blogposts:
Part 1 - How to Strip Down your Conference to an MVP
Part 2 - Setting Boundaries
Part 3 - Be Flexible & Willing To Iterate
Bose QC35II Noise Canceling Headphones
PJ
Combine.fm for sharing music - cool tool to aggregate Spotify, Youtube, Apple Music, Deezer, Google Play and more! By @kudos
Alexisonfire - new single (possible new album soon) Familiar Drugs
Enjoy the podcast?
Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.Special Guests: Aaron Aldrich and Quintessence Anx.

Feb 4, 2019 • 19min
After Pulse: Big Company, Little Company
Sponsored by:
IBM Developer
Are you building cloud applications with Java, AI, Machine Learning, Serverless and Containers? IBM Developer provides a large number of Code Patterns, sample applications, articles, tutorials and videos to help you build faster. All code is available on GitHub. You can incorporate any code into existing applications or use it to start a new application. Simply go to developer.ibm.com to access IBM Developer resources and start building.
Enjoy the podcast?
Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.

Jan 23, 2019 • 49min
Big Company, Little Company - the differences in DevRel at large & small companies (Ep 32)
Checkouts
Jason
Tribes: We Need You to Lead Us by Seth Godin
The Art of Gathering: How We Meet and Why It Matters by Priya Parker
Matt
DevRel is company-specific. Every company has different needs and different expecations. Discover what your company needs and then find others who are in similar places so that you have people to watch and learn from.
Nathen
Trapeze School New York
Be in awe of the work others do, regardless of what that work is.
Maureen
Global Diversity CFP Day
PJ
Gmorning, Gnight!: Little Pep Talks for Me & You by Lin-Manuel Miranda
Sandusky - original music from PJ, recorded at CodeMash in Ohio
Sponsored by:
IBM Developer
Are you building cloud applications with Java, AI, Machine Learning, Serverless and Containers? IBM Developer provides a large number of Code Patterns, sample applications, articles, tutorials and videos to help you build faster. All code is available on GitHub. You can incorporate any code into existing applications or use it to start a new application. Simply go to developer.ibm.com to access IBM Developer resources and start building.
Enjoy the podcast?
Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.Special Guests: Matt Asay, Maureen McElaney, and Nathen Harvey.

Dec 20, 2018 • 39min
2018 Wrap-Up (Ep 31)
Checkouts
PJ
FireFox has redeemed itself recently. With better performance it may go back to being my default browser over the security-flawed and processor-heavy Chrome.
Something Wicked This Way Comes by Ray Bradbury
Mary
The ONE Thing by Gary Keller & Jay Papasan
Start: Punch Fear in the Face, Escape Average, and Do Work That Matters by Jon Acuff
Becoming by Michelle Obama – she narrates the audiobook version
Jason
Attack of the 50 Foot Blockchain by David Gerard
Headspace App
Enjoy the podcast?
Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.

Nov 30, 2018 • 48min
Twitter: Friend or Foe (Ep 30)
Checkouts
Jason
Screencast & video tutorial softwares:
ScreenFlow 8
Terminalizer
Emily
Braving the Wilderness by Brene Brown
Pod Save America
Emily’s famous biscuit recipe
Harper
Proxmox - powerful open-source server solutions
mobile shell (mosh) shortcut - listen to the episode for instructions!
N.K. Jemisin’s Broken Earth series
PJ
Beastie Boys Book
Renderforest - intro videos
Sponsored by IBM Developer: IBM Sponsorship: Are you building cloud applications with Java, AI, Machine Learning, Serverless and Containers? IBM Developer provides a large number of Code Patterns, sample applications, articles, tutorials and videos to help you build faster. All code is available on GitHub. You can incorporate any code into existing applications or use it to start a new application. Simply go to developer.ibm.com to access IBM Developer resources and start building. Find us on Twitter at @IBMDeveloper
Enjoy the podcast?
Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.Special Guests: Emily Freeman and Harper Reed.

Nov 16, 2018 • 37min
After Pulse: Codes of Conduct
Mary and PJ join Jason to sync up on the recent episode that he hosted about Codes of Conduct. We cover a lot of ground: from the purpose that Codes of Conduct serve, to the fact that we agree to these standards in day-to-day life without realizing it, to the recent news stories about CoCs.
Enjoy the podcast?
Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.