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Community Pulse

Latest episodes

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May 7, 2019 • 46min

Under the Influencers (Ep 35)

Links from the show: The tweet that sparked the conversation: Contemplating influence vs popularity after speaking with Marshall Kirkpatrick at the Sprinklr event yesterday. They can be almost entirely different things. I am not popular as such but people I do connect with, I influence (and vise versa). All is right in my world ❤️ -Rachel Happe Screenshot from Sprinklr - the Top 10 DevRel influencers that Marshall shared during the recording Sprinklr visualization that shows how the Top 10 DevRel influencers were determined, using in-group follow relationships on Twitter, with the accounts analyzed through friend of a friend indexing initiated by a training set of 5 accounts: DevRelIO, Brandon West, Tomomi Imura, Devrel.net, and Adam Duvander. Connected: The Surprising Power of Our Social Networks and How They Shape Our Lives Key Quotes: _An influencer is someone who has won the respect, interest, and attention of other subject matter experts in a particular field or context. [At Sprinklr], we measure that through analysis of the Twitter follow relationship through a specific model called Social Graph Analysis. _-Marshall Kirkpatrick [If] you’re just looking at follower counts, then it turns into “Oh! They must be an influencer! They have 110,000 followers.” And… maybe! but if it’s not consolidated into one [topic] space and half of them are bots, what’s it going to do for you? -Rachel Happe To be a deep influencer, you have to engage in dialogue with people. You have to be able to challenge them effectively, which means you also have to be supportive… meaning, if they don’t know that you’re supportive and you challenge them, then you’re just an asshole and you’re not going to change their opinion about anything. That requires a relationship and you have to be open yourself to being changed. You can’t approach it with “I’m going to proclaim my expertise to the world and they are going to sit back and listen!” Relationships are influence. -Rachel Happe _In order to be an influencer, you have to be willing to be influenced. You have to have the capability and flexibility to say “Yes, I’m going to promote this product or work for this company, or work with this project…” but at the same time you have to be open to the idea that things might not be perfect in the world. _-PJ Hagerty Words are hard. Saying “In my experience…” or “In my expertise, that doesn’t look right”, which is different than saying “That’s wrong.” -Rachel Happe _It’s the gentle way to continue a conversation! The first is saying “Lead me to your way of thinking… help me understand” whereas “You’re wrong” ends the conversation. _-PJ Hagerty The main difference I’ve seen between people who have a lot of followers and people who are influencers is that influencers are able to understand the power that their platform has and use that to engage people, to encourage conversations, to encourage diversity, to encourage greater thinking about issues. -Mary Thengvall _A big part of the value of these thought leaders and influencers that we haven’t touched on is not so much in the way they can move the outside world and the web that we’re all a part of… but there’s a huge source of value [for businesses] that comes from connecting with these thought leaders and influencers that can be derived from learning from them. _-Marshall Kirkpatrick _I would suggest that there’s an opportunity there (when there’s a “flash” of influence that catapults someone onto a platform with many Twitter followers) to build a relationship. There may be a signal-to-noise ratio that you need to be cautious of – perhaps only 1/10 of those people will be able to sustain the platform – but early access and development of a relationship, especially with someone that you like, who winds up growing into a position of thought leadership, means more time spent around their work and a more impactful relationship. _-Marshall Kirkpatrick In order to draw people to a community you need to figure out who influences them. If their top influencers aren’t also in the community, those individuals aren’t going to be aware of your new community, let alone interested in joining. -Rachel Happe Checkouts: Marshall Sprinklr blog 5 Big Lessons in Community Management Based on a Decade of Experience by Rachel Happe Rachel Good Black News Twitter account Effin Birds Twitter account State of Community Mgmt from Community Round Table - coming soon! In the meantime, check out the 2018 report. PJ This Land from Gary Clark Jr Wave App for billing, invoicing and expense tracking - great alternative to Quickbooks DevOps Days Buffalo, Sept 26-27 Mary How to Not Always be Working by Marlee Grace - an interactive book that helps set priorities, reclaim work/life balance, and prevent burnout The Adventure Zone podcast - for D&D fans… and those who enjoy good storytelling Enjoy the podcast? Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.Special Guests: Marshall Kirkpatrick and Rachel Happe.
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Apr 18, 2019 • 24min

After Pulse: Technical? Or Tech-Savvy?

Enjoy the podcast? Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.
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Mar 26, 2019 • 47min

Technical? Or Tech-Savvy? - what's actually required to be a developer relations professional? (Ep 34)

Checkouts Matty Noti.st - For sharing slides & speaking stuff. See Matty’s speaking page. DevOpsDays Chicago is coming in August! The CFP is open and we have various sponsorships available. CAPTAIN MARVEL WAS F'ING AMAZING Matty’s Pro Tip for Karaoke Ignite - Go into it with a pre-conceived story. Everything will magically fall into place. Karissa +1 for Captain Marvel! Backstage Caital launched an Accelerator program for underrepresented founders in local programs around the world. Mary +1 for Noti.st! See Mary’s speaking page. Developer Marketing: The Essential Guide - Chapter 3 in particular. Mary’s tweet thread with quotes 404: Interactive Puzzle Book - Kickstarter for all of the puzzle geeks out there; pre-order now! PJ Scribit - interactive wall art Hey You Podcast Jason Microsoft “Create” - Global Startup event (April - June, 2019) - 12 cities around the world Badass - Making Users Awesome - Kathy Sierra The Five Dysfunctions of a Team (a leadership fable) - Patrick Lencioni Enjoy the podcast? Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.Special Guests: Karissa Peth and Matty Stratton.
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Mar 12, 2019 • 15min

After Pulse: Lessons Learned From Organizing Tech Events

Jason, Mary, and PJ sync up after Episode 33 to discuss event management, creating new events, and where event organization fits into community management as a whole. Enjoy the podcast? Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.
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Mar 12, 2019 • 47min

Lessons Learned while Organizing Tech Events (Ep 33)

Checkouts Jason Time Shifter (iPhone app) 2 more days for .dev TLD hand.dev - $125 + $360/year Quintessence DevOps Days Buffalo - Sep 26-27, 2019 Hops n Ops Boston - Mar 13th, 2019 Aaron The Elasticast Mary Lessons Learned While Running A First-Year Conference blogposts: Part 1 - How to Strip Down your Conference to an MVP Part 2 - Setting Boundaries Part 3 - Be Flexible & Willing To Iterate Bose QC35II Noise Canceling Headphones PJ Combine.fm for sharing music - cool tool to aggregate Spotify, Youtube, Apple Music, Deezer, Google Play and more! By @kudos Alexisonfire - new single (possible new album soon) Familiar Drugs Enjoy the podcast? Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.Special Guests: Aaron Aldrich and Quintessence Anx.
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Feb 4, 2019 • 19min

After Pulse: Big Company, Little Company

Sponsored by: IBM Developer Are you building cloud applications with Java, AI, Machine Learning, Serverless and Containers? IBM Developer provides a large number of Code Patterns, sample applications, articles, tutorials and videos to help you build faster. All code is available on GitHub. You can incorporate any code into existing applications or use it to start a new application. Simply go to developer.ibm.com to access IBM Developer resources and start building. Enjoy the podcast? Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.
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Jan 23, 2019 • 49min

Big Company, Little Company - the differences in DevRel at large & small companies (Ep 32)

Checkouts Jason Tribes: We Need You to Lead Us by Seth Godin The Art of Gathering: How We Meet and Why It Matters by Priya Parker Matt DevRel is company-specific. Every company has different needs and different expecations. Discover what your company needs and then find others who are in similar places so that you have people to watch and learn from. Nathen Trapeze School New York Be in awe of the work others do, regardless of what that work is. Maureen Global Diversity CFP Day PJ Gmorning, Gnight!: Little Pep Talks for Me & You by Lin-Manuel Miranda Sandusky - original music from PJ, recorded at CodeMash in Ohio Sponsored by: IBM Developer Are you building cloud applications with Java, AI, Machine Learning, Serverless and Containers? IBM Developer provides a large number of Code Patterns, sample applications, articles, tutorials and videos to help you build faster. All code is available on GitHub. You can incorporate any code into existing applications or use it to start a new application. Simply go to developer.ibm.com to access IBM Developer resources and start building. Enjoy the podcast? Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.Special Guests: Matt Asay, Maureen McElaney, and Nathen Harvey.
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Dec 20, 2018 • 39min

2018 Wrap-Up (Ep 31)

Checkouts PJ FireFox has redeemed itself recently. With better performance it may go back to being my default browser over the security-flawed and processor-heavy Chrome. Something Wicked This Way Comes by Ray Bradbury Mary The ONE Thing by Gary Keller & Jay Papasan Start: Punch Fear in the Face, Escape Average, and Do Work That Matters by Jon Acuff Becoming by Michelle Obama – she narrates the audiobook version Jason Attack of the 50 Foot Blockchain by David Gerard Headspace App Enjoy the podcast? Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.
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Nov 30, 2018 • 48min

Twitter: Friend or Foe (Ep 30)

Checkouts Jason Screencast & video tutorial softwares: ScreenFlow 8 Terminalizer Emily Braving the Wilderness by Brene Brown Pod Save America Emily’s famous biscuit recipe Harper Proxmox - powerful open-source server solutions mobile shell (mosh) shortcut - listen to the episode for instructions! N.K. Jemisin’s Broken Earth series PJ Beastie Boys Book Renderforest - intro videos Sponsored by IBM Developer: IBM Sponsorship: Are you building cloud applications with Java, AI, Machine Learning, Serverless and Containers?   IBM Developer provides a large number of Code Patterns, sample applications, articles, tutorials and videos to help you build faster. All code is available on GitHub.   You can incorporate any code into existing applications or use it to start a new application. Simply go to developer.ibm.com to access IBM Developer resources and start building.   Find us on Twitter at @IBMDeveloper Enjoy the podcast? Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.Special Guests: Emily Freeman and Harper Reed.
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Nov 16, 2018 • 37min

After Pulse: Codes of Conduct

Mary and PJ join Jason to sync up on the recent episode that he hosted about Codes of Conduct. We cover a lot of ground: from the purpose that Codes of Conduct serve, to the fact that we agree to these standards in day-to-day life without realizing it, to the recent news stories about CoCs. Enjoy the podcast? Please take a few moments to leave us a review on iTunes and follow us on Spotify, or leave a review on one of the other many podcasting sites that we’re on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.

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