Lolly Daskal: The Leadership Gap Lolly Daskal is the CEO of Lead From Within and was designated a Top-50 Leadership and Management Expert by Inc. magazine. She is the author of the the new book The Leadership Gap: What Gets Between You and Your Greatness*. Key Points If the situation isn’t working, what can you change about yourself? Ask yourself what type of person you need to be in a situation. There are aspects of ourselves that come out in times of stress. When you’re aware of your actions, you can choose how you’re going to act in the next moment. Allow your employees to teach you. Resources Mentioned The Leadership Gap The Leadership Gap: What Gets Between You and Your Greatness* by Lolly Daskal Related Episodes The Way to Make New Behaviors Stick, with Marshall Goldsmith (episode 196) How to Tame Your Inner Critic, with Tara Mohr (episode 232) Use Power for Good and Not Evil, with Dacher Keltner (episode 254) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide*. Questions Richard asked about how to practically influence on an executive team. Edwin asked about how to handle the situation when someone is fired. Isabeau asked about considerations to give when leading people who are parents. Tad asked about how to improve his skills as a program manager. Resources Mentioned Leadership and Self-Deception* by The Arbinger Institute Drive* by Daniel Pink The Empowered Manager: Positive Political Skills at Work* by Peter Block Essentialism* by Greg McKewon Deep Work* by Cal Newport 13 Crucial Books That Every Leader Should Know Coaching for Leaders Academy Related Episodes Three Steps to Soliciting Feedback, with Tom Henschel (episode 107) How to Make Deep Work Happen, with Cal Newport (episode 233) How to Succeed with Leadership and Management, with John Kotter (episode 249) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Learn about the 4 Disciplines of Execution by Chris McChesney, focusing on important metrics, scoreboards, and accountability. Explore classic business methodologies, simplify strategic goals, and understand the difference between leading and lagging indicators for goal achievement. Hear insights from Chris McChesney on effective execution and leadership.

Lisa Cummings: Lead Through Strengths Lisa Cummings is the founder and CEO of Lead Through Strengths, a firm that exists to help people find and use their strengths at work. Lisa and her team serve large teams and organizations to help them leverage the results of the CliftonStrengths (formerly StrengthsFinder) assessment. She is also the host of the popular Lead Through Strengths podcast. Many organizations utilize the StrengthsFinder assessment, but few leaders go beyond a brief discussion and perhaps asking employees to share their results with peers. In this conversation, Lisa and I discuss how she helps leaders and teams leverage StrengthsFinder results and how to utilize them for ongoing coaching and talent development. Key Points Understanding another person’s strengths can help you work better with them. CliftonStrengths (formerly StrengthsFinder) conversations should not just happen one day a year, they should be discussed and thought about often. Ask employees, “How did you use your strengths yesterday?” Think of a CliftonStrengths (formerly StrengthsFinder) session as a starting point for an ongoing conversation, not just a one-time event. Partner with people who are strong where you’re weak. Resources Mentioned CliftonStrengths (formerly StrengthsFinder) assessment Lead Through Strengths podcast Lead Through Strengths website resources The Ultimate Guide to Using Your Strengths to Get Hired* StrengthsFinder 2.0* by Tom Rath Soar with Your Strengths* by Donald O. Clifton Related Episodes The Value of the StrengthsFinder Assessment, with Steve Dosier (episode 89) How to Interpret Your StrengthsFinder and CliftonStrengths Results, with Steve Dosier (episode 90) How to Figure Out Your Career, with Scott Anthony Barlow (episode 259) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Teresa Chahine: Social Entrepreneurship Teresa Chahine is the social entrepreneurship program leader at the Harvard School of Public Heath and the Innovation advisor at Alfanar Venture Philanthropy. She’s the author of Introduction to Social Entrepreneurship*, a 12-step guide to building an impactful venture. You can find her on Twitter, Instagram, and LinkedIn. Key Points Find the root cause of problems to make sure your solution is not just a band-aid. Many leaders make the mistake of reinventing the wheel. Find local leaders and build solutions with them. Don’t try to solve a problem on your own, work with the people who are impacted by the problem. Think of research as a form of action. People are more likely to be satisfied with a solution if they feel like they were a part of it. Resources Mentioned BeTheBeacon Campaign Food Truck Film Kickstarter campaign Deconstructing Sticky Problems The Tipping Point* by Malcom Gladwell Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide*. Listener Questions Elizabeth asked about how to keep goals front and center with a team throughout the year. Allison asked about the best ways to discover more about organizational development. Joel asked about the best ways to attract and develop instructors at his martial arts school. Phil asked about our recommendations for podcasts. Resources Mentioned The 12 Week Year: Get More Done in 12 Weeks than Others Do in 12 Months* by Brian Moran Organization Development Network Association for Talent Development International Coach Federation Reframing Organizations: Artistry, Choice, and Leadership* by Lee G. Bolman and Terrence E. Deal Organizational Culture and Leadership* by Edgar Schein The Fifth Discipline: The Art & Practice of The Learning Organization* by Peter Senge Literally Unbelievable* by Bronwyn Harris Podcast Resources Mac Power Users Marketplace Smart Business Revolution The Look and Sound of Leadership Jill on Money Teaching in Higher Ed Unemployable Reply All Note to Self Code Switch On Being Podcast Greats for 2017 by Bonni Stachowiak Related Episodes How to Lead Through Uncertainty and Change, with Jacqueline Farrington (episode 224) How to Create a Team Vision (MemberCast) The Value of Coaching Certifications (MemberCast) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Sharone Bar-David: Abrasive Leaders Sharone Bar-David is the author of Trust Your Canary: Every Leader’s Guide to Taming Workplace Incivility* and president at Bar-David Consulting, a company offering solutions for creating a respectful workplace and rehabilitating abrasive leaders. Key Points Abrasive leaders often don’t realize how they’re acting, or if they do, they don’t realize the negative affects. One of the greatest myths is that you can’t do without someone — everyone is replaceable. The three steps of SBD: State the Expectation - What values or behavior you expect? Behavior - What are the behaviors that are of concern? Desired Behavior - How do you want the person to act? 360 reviews are good for diagnosing a problem with an abrasive leader, but not for solving it. Resources Mentioned Abrasive Leader Risk Assessment Trust Your Canary* by Sharone Bar-David Abrasive Leaders: Five Mistakes You’ve Made When Managing Them Is Your Email Writing Style Putting You at Risk? Related Episodes How to Handle a Boss Who’s a Jerk, with Tom Henschel (episode 164) How to Tame Workplace Incivility, with Sharone Bar-David (episode 210) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Chris Deferio: Keys to the Shop Chris Deferio is the host of Keys to the Shop, a podcast that helps coffee service professionals to advance their careers by discovering more about barista work, management, leadership, and the operational knowledge to run a coffee shop. Chris has decades of experience managing teams of part-time staff in a high turnover industry. In this episode, he shares the most practical tips his team has discovered for helping leaders be most effective with part-time employees. Key Points You can only go so far with positive feedback, you should also seek feedback on how you can improve. If you have a failure, just learn the lesson from it and apply that knowledge in the future. When hiring, focus on finding people who share your core company values. A lot of people know how to give good answers for the normal interview questions, so you have to ask different, more creative questions to really get to know them. Rather than view scheduling as a burden, look at it as a way to serve people. Doing a great job scheduling employees is a good way to show employees that you care about them. Resources Mentioned The Leadership Challenge* by James M. Kouzes and Barry Z. Posner Mindset* by Carol Deck It's Okay to Be the Boss* by Bruce Tulgan Keys to the Shop podcast How to Master Your Workflow on Keys to the Shop Leadership & Management Master Class on Keys to the Shop Related Episodes How To Lead The Millennials, with Chip Espinoza (episode 158) What to Do When Somebody Quits, with Molly Moseley (episode 251) How to Manage Former Peers, with Tom Henschel (episode 257) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Amanda Davis: Onboarding Employees Amanda Davis is an executive consultant with 25 years of professional leadership and management experience specializing in the development and implementation of strategies and programs for better service delivery. Key Points The Two-Tiered Approach to Onboarding: Part 1: First day on the job Keep it short (1.5-2 hours long). What are the essential things an employee needs to know? Get to the why of the employee’s job. What’s the meaning and mission behind the organization? After Part 1 your employee should feel informed, excited, and motivated. Part 2: About 45 days after hire Longer than Tier 1, should be around 3 hours long Covers what team members need to know to grow their jobs. After Part 2, your employee should feel educated, excited, and confident. Resources Mentioned Amanda Davis website Best Demonstrated Practices - Onboarding for Success (PDF download) Related Episodes Six Mistakes Leaders Make Sending People to Training (episode 30) What Every Leader Ought to Know About Sending People to Training (episode 36) How To Get The Most Out Of Training, with Boni Stachowiak (episode 135) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide. Listener Questions Roger asked about the best way to motivate a remote employee who is just doing the bare minimum to get by. Thomas asked how to inspire a sales team that is not hitting their numbers. Kristeen asked our opinion on the value of a master’s degree in today’s economy. Francisco asked if he should include comments from past customers on his LinkedIn profile after a negative separation from a company. Andy wondered about how the business model works for our podcast. Resources Mentioned Zoom video conferencing service* Slack Drive: The Surprising Truth About What Motivates Us* by Daniel Pink First Break All the Rules* by Gallup Start with Why* by Simon Sinek ”On The Folly Of Rewarding A, While Hoping For B” by Steven Kerr Ending Human Trafficking podcast Related Episodes How Storytelling Helps You Lead, with Sandie Morgan (episode 51) How to Improve Your Coaching Skills, with Tom Henschel (episode 190) Start With Why, with Simon Sinek (episode 223) How to Manage Former Peers, with Tom Henschel (episode 257) How to Motivate People, with Dan Ariely (episode 282) The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284) How to Influence Cross-Culturally, with Erin Meyer (episode 286) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.