Cloud Realities

For every innovation and progression in digital technology bringing us new opportunities, they also potentially bring new attack surfaces, providing opportunities for the black hat community too!This week Dave and Rob talk to Jeremy Snyder Founder and CEO of FireTail about Cyber in a world of APIs and micro services, new challenges and vulnerabilities that are introduced, why traditional Cyber techniques are becoming insufficient and we celebrate World Password Day! TLDR:03:00 The three dot stress06:00 Cloud Conversation with Jeremy Snyder41:00  Pa55w0rds, p@sswords, password1234s49:30 The summer and Arsenal’s end of season run!GuestJeremy Snyder: https://www.linkedin.com/in/jeremysnyder/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/

AI-driven platforms for automating multiple management workflows are increasingly common place in todays enterprises. However, the potential to exploit these platforms currently exceeds implementation footprints.This week Dave, Sjoukje & Rob talk to Gretchen Alarcon, SVP & GM, Employee Workflows Products at ServiceNow about automating IT service management, IT operations management and IT business management, just digitising what is there vs. rethinking, how AI fits in and questions just how many of todays traditional management workflows can be automated.TLDR:01:09   Does internet search have future? 06:00  Cloud conversation with Gretchen Alarcon34:30  The next big thing in automation 40:40  Knowledge 2024 & moving to Ohio!GuestGretchen Alarcon: https://www.linkedin.com/in/gretchenalarcon/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/

In the second part of our occasional series, looking directly at the digitalisation journeys and challenges of the worlds leading companies with their leaders, we are focusing on Unilever, one of the world’s largest consumer goods companies.They believe that digitalisation allows them to respond to customer expectations, supply chain disruption, cost inflation and the impact of an escalating climate crisis by unlocking radical new levels of collaboration, capability and consumer centricity.Dave, Sjoukje & Rob talk to Juan Carlos Parada, Global Head of Customer Operations at Unilever about what a digital version of Unilever means, the excitement and anxiety of digitalisation, the challenges in leading such a scale transformation and the personal learnings from the journey.TLDR:01:30  Big tech vs nation state confusion04:37  Cloud conversation with Juan Carlos Parada57:22  Top customer experience trends01:00:32  Digital immersion!GuestJuan Carlos Parada: https://www.linkedin.com/in/juan-carlos-parada-3065303/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/

Haleon, a world-leading consumer health company, are dealing with large enterprise legacy, as they were formed via a demerger from GSK. While product engineering and the transition to product-centric organizations are often associated solely with born-in-the-cloud companies, the reality is usually much broader, and Haleon are on that journey. This week Dave, Rob and Sjoukje talk to Steve Westgarth, Global Head of Engineering & Architecture at Haleon, about product engineering best practices, building high performing teams, aligning product teams with the business, getting the engineers as close to the business as possible and whether Agile is dead or not.TLDR:02:30 Cookie confusion05:40 Cloud conversation with Steve Westgarth 29:00 Five key characteristics of high performing teams  35:00 A surprise birthday party!GuestSteve Westgarth: https://www.linkedin.com/in/stevewestgarth/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/

Sustainability and climate impact is widely understood as a critical problem, but what we can specifically do at an individual level in a business environment is sometimes less clear.This week, Dave, Sjoukje, and Rob talk to Rainer Karcher, Chief Sustainability Officer, Allianz Technology about how CSR and the Climate challenge come together, the 3 pillars of of societal responsibility, how digitalisation fits in, how to be a climate activist at work and whether we all should be one.TLDR03:05 Smart City and robot confusion 06:00 Cloud conversation with Rainer Karcher36:00 New steps into the future!  GuestRainer Karcher: https://www.linkedin.com/in/rainerkarcher/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/

Live from the heart of Google Next'24 in Las Vegas, right from the Expo floor, we're bringing you a special limited series of episodes. Join us as we make connections between Google, AI, industry adoption, cloud transformation and customer experience. Plus, we'll keep you updated on all the latest news and juicy gossip.  On day three of the conference Dave, Sjoukje, and Rob talk to Kevin Shatzkamer, Managing Director Conversational AI about Accelerating Customer Experience meets AIMiku Jha, Director, AI/ML Partner Engineering, about Software engineering for generative meets AI.TLDR:00:55 Announcements from the Expo floor at Google Next'2406:45 Accelerating Customer Experience meets AI with Kevin Shatzkamer35:00 Software engineering for generative meets AI with Miku Jha01:05:40 The gang round the week offGuests:Kevin Shatzkamer: https://www.linkedin.com/in/kshatzka/Miku Jha: https://www.linkedin.com/in/mikujha/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/ 

Live from the heart of Google Next'24 in Las Vegas, right from the Expo floor, we're bringing you a special limited series of episodes. Join us as we make connections between Google, AI, industry adoption, cloud transformation and customer experience. Plus, we'll keep you updated on all the latest news and juicy gossip.  On day two of the conference Dave, Sjoukje, and Rob talk to: Nigel Walsh, Head of Global Insurance about Insurance meets AI. Paula Natoli, Director, Global Strategic Industries, Supply Chain and Logistics about Supply Chain meets AI Fabien Duboeuf, Industry Manager, Manufacturing about How AI is revolutionizing Production Operations and Customer ExperienceTLDR00:40 Announcements from the Expo floor at Google Next'2412:11 Insurance meets AI with Nigel Walsh32:55 Supply Chain and Logistics meets AI with Paula Natoli52:42 Cloud transform & customer experience meets AI with Fabien Duboeuf1:15:24 End GuestNigel Walsh: https://www.linkedin.com/in/nigelwalsh/Paula Natoli: https://www.linkedin.com/in/paula-natoli-952309/Fabien Duboeuf: https://www.linkedin.com/in/fabien-duboeuf-1605504/ HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/

Live from the heart of Google Next'24 in Las Vegas, right from the Expo floor, we're bringing you a special limited series of episodes. Join us as we make connections between Google, AI, industry adoption, cloud transformation and customer experience. Plus, we'll keep you updated on all the latest news and juicy gossip.  On day one of the conference Dave, Sjoukje, and Rob talk to Erwan Menard, Director Product Management and Customer Activation, Cloud AI about Innovation meets AI Justin Keeble, Managing Director for Global Sustainability about Sustainability meets AITLDR:00:40 Announcements from the Expo floor at Google Next'2408:38 Innovation meets AI with Erwan Menard 30:02 Sustainability meets AI with Justin KeebleGuests:Erwan Menard: https://www.linkedin.com/in/erwanmenard/Justin Keeble: https://www.linkedin.com/in/justinkeeble/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/ 

As a first part of a new occasional series, we look directly at the digitalisation journeys and challenges of the worlds leading companies with their leaders.  We start with Fresenius, a European multinational health care company based in Bad Homburg, Germany. It provides products and services for dialysis in hospitals, as well as inpatient and outpatient medical care.This week, Dave, Sjoukje, and Rob talk to Ingo Elfering, Group CIO of Fresenius and German CIO Magazine's CIO of the Year 2023, about their complex, multi-threaded transformation approach. They discuss what this approach now enables for Fresenius, how the cloud is at the heart of enabling the change, the next steps now that a significant new platform has been established, and how the right tone was set at the Board level to enable the transformation.TLDR:01:33 Kern-Vergence! 06:00 Cloud conversation with Ingo Elfering49:47 What next after the transformation and planning this years vacation!  GuestIngo Elfering: https://www.linkedin.com/in/ingoelfering/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/

GreenOps presents a significant challenge in enterprise's approach to emissions data, sustainability, and cloud operations. Balancing tech innovation with eco-responsibility requires strategic alignment and continuous effort, but the rewards are worth it! This week Dave, Sjoukje and Rob talk to Mark Butcher, Founder & CEO of Posetiv, about GreenOps, how it aligns with the reality of our software, SaaS, and cloud usage, why emissions data will go up before it goes down, and if cost is truly a reliable proxy for sustainability. TLDR:01:00 Rob is confused about is his carbon footprint06:15 Cloud conversation with Mark Butcher19:10 Amazing survey outcomes and impact on Talent43:25 Federation across Green Ops  GuestMark Butcher https://www.linkedin.com/in/markbutcher/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/