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Data Citizens Dialogues

Latest episodes

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Oct 25, 2023 • 30min

Exploring data ownership in cloud migration

A seismic shift is underway at Booking.com as the travel giant embarks on an ambitious cloud migration and data transformation journey. In this episode, Milo Milovanovic, Senior Director of Big Data Technologies, offers an insider's look at how they are reshaping their data analytics and machine learning platforms to accelerate innovation. By transitioning to the cloud and establishing robust data governance, Booking.com aims to unlock the full potential of their data. Milo explains how improved data quality, access controls, and lineage tracking enable analysts to spend less time prepping data and more time unlocking actionable insights. The end goal is simple: leverage technology to deliver unparalleled customer experiences… and trust in data to drive vital insights for the organization.Three reasons you should listen to this episode:1. Learn how data governance and quality unlocks innovation in the cloud. Milo provides an invaluable perspective into how Booking.com is streamlining their data analytics and machine learning platforms. By focusing on governance, access controls, and data transparency, they empower analysts to spend less time prepping data and more time generating impactful insights.2. Discover how to accelerate your analysts’ productivity. Booking.com aims to reduce the time analysts spend cleansing data and increase the time they spend on value-add analysis. Milo explains how robust data governance and cloud migration helps them achieve this goal.3. Gain insider tips on executing major cloud transformations. Milo offers an insider’s view of the real-world complexities involved in migrating analytics and ML platforms to the cloud. Tune in for wisdom on change management, delivering quick wins, and getting organizational buy-in.ResourcesConnect with Milo on LinkedInEnjoyed this Episode?Be sure to follow us so you never miss an update. You can leave us a review on Apple or Spotify, and share it with your friends and colleagues to help others learn more about the importance of a data-first digital transformation approach.Have questions? You can connect with us on LinkedIn. For more updates, please visit our website.
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Oct 11, 2023 • 36min

Harnessing data for change in the public sector

If the rise of Chief Data Officers (CDOs) within the public sector is any indication, we’re currently witnessing a paradigm shift towards making data a fundamental cornerstone of government operations. What’s more, as these agencies increasingly prioritize data, legislative acts like the Foundations of Evidence-Based Policymaking Act and the Open Data Act further underline the shift. In the quest for actionable insights from data, Adita Karkera, CDO at Deloitte Goverment, dives deep into the "so what" of data to spotlight the significance of ethically grounded AI, transparency in its applications, and the imperative for diversity in data teams. Tracing her journey from a database analyst to a pivotal, business-centric role, Adita underscores the essence of aligning data strategies with broader mission objectives. It's not just about collecting and analyzing data; it's about understanding its broader implications, the story it tells, and the impact it has on the people it serves.Three reasons you should listen to this episode:1. CDOs in the Public Sector: Understand the burgeoning role and significance of Chief Data Officers in governmental operations.2. The Universality of Data Literacy: Explore the significance of data literacy across organizations, how it's more than just for technical roles, and why CDOs are emphasizing its importance in developing a solid data culture and strategy for better outcomes.3. Ethics and Diversity in AI: Delve into the responsibilities of using AI in the public sector and the vital role of diversity, especially women, in the decision-making processes of data-driven solutions.ResourcesConnect with Adita on LinkedInEnjoyed this Episode?Be sure to follow us so you never miss an update. You can leave us a review on Apple or Spotify, and share it with your friends and colleagues to help others learn more about the importance of a data-first digital transformation approach.Have questions? You can connect with us on LinkedIn. For more updates, please visit our website.
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Sep 27, 2023 • 37min

Five pillars of data excellence with Ram Narasimhan and Rohan Pawar, Colt Technology Services

Data is more than just a buzzword at Colt Technology Services; it's the linchpin of their operational evolution. In this episode, we talk with Ram Narasimhan and Rohan Pawar about how Colt is reshaping its organizational culture around a five-pillar program designed to democratize data and foster trust at every level of the enterprise.Navigating through the complexities of data quality and cloud-based governance, our guests offer invaluable insights into the convergence of business strategy and technology. They also discuss the real-world benefits of a data-driven approach, from enhancing customer experience to unlocking new revenue streams. Tune in to learn how their journey can serve as a roadmap for your own organization's data-driven transformation.Three reasons you should listen to this episode:1. Democratization in Action: Get an insider's view of Colt's five-pillar program that is setting new standards in democratizing data and fostering organizational trust.2. The Business-Technology Synergy: Understand the nuances of aligning business strategies with data and technology, as explained by experts in the field.3. Tangible Benefits: Hear firsthand about the measurable improvements in customer experience and revenue generation that a data-driven culture can achieve.ResourcesConnect with Ram on LinkedInConnect with Rohan on LinkedInEnjoyed this Episode?Be sure to follow us so you never miss an update. You can leave us a review on Apple or Spotify, and share it with your friends and colleagues to help others learn more about the importance of a data-first digital transformation approach.Have questions? You can connect with us on LinkedIn. For more updates, please visit our website.
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Sep 13, 2023 • 34min

How data governance is revolutionizing treatment efficiency in healthcare with Roy Schmidt, Envision

In healthcare, data governance stands as a pivotal factor in improving both patient outcomes and operational efficiency. In this episode, Roy Schmidt, Data Governance Program Manager at Envision Healthcare, joins us to share an insider's perspective on how his organization has successfully implemented a robust data governance program, impacting both clinicians and patients alike. Roy delves into Envision Healthcare's transition toward value-based care, a model which rewards healthcare providers based on patient outcomes rather than services provided. Join us as we explore how combining effective data governance with a human-centric approach can make a transformative difference in healthcare delivery, patient satisfaction, and overall organizational goals.Three reasons you should listen to this episode:1. Real-World Success Insights: Gain a deeper understanding of Envision Healthcare's successful data governance model that optimizes healthcare delivery and patient outcomes.2. Value-Based Care Unveiled: Discover the critical role data governance plays in enabling a value-based care system, enhancing both patient satisfaction and cost-effectiveness.3. Human-Centric Data Governance: Learn how a people-first approach in data governance not only increases operational efficiency but also contributes to compassionate healthcare delivery systems.ResourcesConnect with Roy on LinkedInEnjoyed this Episode?Be sure to follow us so you never miss an update. You can leave us a review on Apple or Spotify, and share it with your friends and colleagues to help others learn more about the importance of a data-first digital transformation approach.Have questions? You can connect with us on LinkedIn. For more updates, please visit our website.
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Aug 30, 2023 • 29min

Crafting a data governance blueprint with Börge Hansen, Union Investment

Navigating the intricacies of building a data governance program within  a banking context is no small feat, requiring strategic vision, stakeholder buy-in, and detailed execution. In this episode, Börge Hansen, Strategic Data Manager at Union Investment, invites us into his world of establishing a data governance program across the organization. , where hHe reveals the nuances of his comprehensive approach and shares lessons learned along the way.Hansen emphasizes the importance of having a structured and comprehensive overview of data within a bank, a foundation that has proven critical in his role. He candidly discusses the indispensable need for designated data owners for each system and outlines the strategies he employed to secure essential stakeholder buy-in. Join us for a deep dive into Börge's journey, offering a masterclass in the tangible steps and strategic thinking required to produce exemplary results in data governance.Three reasons you should listen to this episode:Gain firsthand insights from Börge Hansen, as he navigates the complexities and challenges of building a robust data governance program in a banking environment.Understand the pivotal role of having a comprehensive and structured overview of data, and appreciate the value of designated data owners within a banking system.Learn actionable strategies for securing essential stakeholder buy-in for data governance initiatives, drawn from Börge’s wealth of experience and proven track record.ResourcesConnect with Börge on PolyworkEnjoyed this Episode?Be sure to follow us so you never miss an update. You can leave us a review on Apple or Spotify, and share it with your friends and colleagues to help others learn more about the importance of a data-first digital transformation approach.Have questions? You can connect with us on LinkedIn. For more updates, please visit our website.
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Jul 19, 2023 • 17min

From data village to metropolis with Henry Rice, Frasers Group

Amid a sea of change, the retail landscape has dramatically shifted over the past five years. In this episode, Henry Rice from Frasers Group joins Chief Data Citizen, Stijn Christiaens, at Data Citizens On the Road where they explore the far-reaching impacts of Brexit, the global pandemic, and the cost of living crisis on the retail industry. In the latter part of the conversation, Henry and Stijn tackle the challenge of morphing a 'data village’ into a formidable 'data metropolis.’ They also explore how we can shatter the age-old boundaries between technical and business facets to become indispensable data partners to our business.Three reasons you should listen to this episode:Learn about the profound impact of Brexit, the global pandemic, and the cost of living crisis on the retail landscape, and how Frasers Group managed to adapt and thrive.Understand the pivotal role of data governance in adopting emerging technologies like generative AI and machine learning.Discover insights on transitioning from a 'data village to a 'data metropolis', the importance of aligning with the business, and how to become an indispensable data partner to your business.ResourcesConnect with Henry on LinkedinConnect with Stijn on LinkedinEnjoyed this Episode?Be sure to follow us so you never miss an update. You can leave us a review on Apple or Spotify, and share it with your friends and colleagues to help others learn more about the importance of a data-first digital transformation approach.Have questions? You can connect with us on LinkedIn. For more updates, please visit our website.
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Jul 5, 2023 • 25min

The ‘why’ of establishing your next data community with Katie Reynolds, Case Western

In this episode, Katie Reynolds, Director of Data Management, Analytics, and Visualization at Case Western Reserve University draws on her experience with building a data community across various universities to underscore the importance of data governance amidst extensive regulatory requirements.As we explore the rapid evolution of technology and AI, and the pivotal role of data governance communities in expediting the journey towards effective data governance in higher education, Katie’s journey highlights the power of shared experiences, from success stories to challenges, and the insights gleaned from interacting with other universities. Three reasons you should listen to this episode:Grasp the complex dynamics and importance of establishing a data community in higher education, and the integral role of data governance in this context.Learn about the transformative power of data governance communities in propelling the journey towards effective data governance in higher education.Gain insights into the rapid advancements in technology and AI and their implications for the future of data governance.ResourcesConnect with Katie on LinkedinEnjoyed this Episode?Be sure to follow us so you never miss an update. You can leave us a review on Apple or Spotify, and share it with your friends and colleagues to help others learn more about the importance of a data-first digital transformation approach.Have questions? You can connect with us on LinkedIn. For more updates, please visit our website.
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Jun 21, 2023 • 22min

Navigating the world of financial data management with John Yelle, DTCC

The significance of data literacy in our efforts to promote collaboration and decision-making cannot be overstated. In this episode, John Yelle, Executive Director for Enterprise Data Management at DTCC, takes us inside the fascinating world of the financial industry to explore the three V's of data - volume, velocity, and variety - and learn how they play a vital role in driving this digital evolution. Join us as we delve into DTCC's data management program, a seven-year journey of dedication and innovation. John shares invaluable insights about the importance of data quality, governance, and the necessary cultural changes for achieving a successful transformation. We also discuss the tangible measures of success, such as risk reduction, faster results, and effective capacity planning, which serve as proof of the merit of a data-first digital transformation approach.Three reasons you should listen to this episode:Gain insights into the role of data - volume, velocity, and variety - in driving digital transformation in the financial industry.Learn about the importance of data quality, governance, and cultural changes in achieving a successful digital transformation.Understand the measures of success for a data-first digital transformation approach, including risk reduction, faster results, and capacity planning.ResourcesConnect with John on LinkedinEnjoyed this Episode?Be sure to follow us so you never miss an update. You can leave us a review on Apple or Spotify, and share it with your friends and colleagues to help others learn more about the importance of a data-first digital transformation approach.Have questions? You can connect with us on LinkedIn. For more updates and additional resources, please visit our website.
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Jun 7, 2023 • 35min

The power of data marketplaces in the digital age with Jay Bhankharia, Databricks

Discover the fascinating world of data marketplaces and unlock the potential of monetizing your organization's data in our conversation with Jay Bhankharia, a Senior Director at Databricks. Jay shares his expertise on how data marketplaces connect buyers and sellers of data assets and discusses the role of Language Learning Models (LLMs) in enhancing the user experience and aiding data providers in sharing and selling data more effectively.In this episode, we’ll explore the increasing importance of data marketplaces for businesses in the digital age, highlighting a Gartner study that states that companies who collaborate and share data have three times better economic outcomes than those that don't. Learn how data marketplaces offer an open platform for customers to access data from multiple vendors, transferring it into their own tools and platforms with ease. We also touch on the impact of controls in data marketplaces to ensure data products are user-friendly and easy to purchase, and the exciting advancements in technology that have enabled companies to access and use data more efficiently, such as cloud computing, data science, and governance and access controls. Don't miss our conversation on the future of data marketplaces and how they're becoming a key component of business success.ResourcesConnect with Jay on LinkedinEnjoyed this Episode?If you did, subscribe and share it with your friends! Post a review and share it! If you enjoyed tuning in, then leave us a review. Have any questions? You can connect with us on LinkedIn. For more updates, please visit our website.
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May 23, 2023 • 33min

Generative AI and data governance: A powerful combination for business success with Raluca Alexandru, Forrester

Can data governance programs evolve to provide even greater value from our data? That's the question we tackle with our insightful guest, Raluca Alexandru, an analyst at Forrester. We talk about the key components of a data governance program, such as people, process, and technology, as well as the critical role that data catalogs and business glossaries play in mapping out data assets, structuring them in an easily digestible way, and connecting them to business goals and objectives. The episode also delves into the need to create connected intelligence by combining data governance with AI governance programs. We discuss the potential risks of generative AI and how existing data governance frameworks can help manage those risks while creating value. We also take a closer look at the ethical and legal implications of AI programs and why AI governance is essential in reducing bias and adhering to policies and regulations. Moreover, we explore the importance of setting measurable metrics to assess the success of data governance programs, and how an intelligent federated approach can maximize their value. Don't miss this thought-provoking conversation with Raluca Alexandru that covers the future of data governance and intelligence solutions!ResourcesConnect with Raluca on LinkedinEnjoyed this Episode?If you did, subscribe and share it with your friends! Post a review and share it! If you enjoyed tuning in, then leave us a review. Have any questions? You can connect with us on LinkedIn. For more updates, please visit our website.

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