BSCAI

On this episode of Contracting Conversations, BSCAI chats with Dan Gingiss, Customer Experience Coach and 2022 Contracting Success Keynote Speaker, about how focusing on customer experience can better overall business operations. In this episode, you will hear: -How Dan discovered his passion for marketing -Common customer experience challenges -Why focusing on customer experience is important -A sneak preview of Dan's 2022 Contracting Success Keynote Session

Hear from Kathleen Bands, CEO of My Cleaning Service, Inc., Jamie Henry, CEO of Beeline Support, and Paul Taylor, CEO of ESS Clean, Inc., as they discuss the positive impact of BSCAI's CLEAN Awards on BSC business owners and their employees.

On this exclusive Executive Insights episode of Contracting Conversations, Jim Harris, President of Janitronics Facility Services, discusses the future of the cleaning services industry, what makes a good leader, and more.

BSCAI sits down with Tim Murch, President and CEO of 4M Building Solutions to dive into his rich history of working in the building services industry, what it takes to build a cohesive team, and more.

On the second episode of season 4, BSCAI sits down with Brent Gleeson, former Navy SEAL and founder and CEO of Taking Point Leadership. Throughout the episode, Brent addresses his transition from being a Navy SEAL to starting his own business, the importance of building a strong company culture, and how BSC business owners can nurture leadership qualities within their teams. Brent will also be speaking at the Executive Management Conference in Louisville, Kentucky this April.

On this episode of Contracting Conversations, Rachel Druckenmiller, keynote speaker and founder of Unmuted, discusses wellbeing in our professional lives, how business owners can improve employee engagement, and what it means to truly humanize a workplace.

On the Contracting Conversations season 3 finale, Rachel Sanchez, CEO and Managing Partner, Prestige Maintenance USA, speaks to how she helped grow Prestige into one of the largest woman and family owned custodial and facilities maintenance companies in the nation, as well as how she advocates for women and diverse communities within the industry. On this episode you will hear: -How Rachel and her family built Prestige Maintenance USA from the ground up -In what ways she is involved in the diverse supplier community -How she advocates for women in the industry -What she is most looking forward to as we head into 2022 and beyond

Hear from Jerry Flug, Executive Vice President and Owner of Davis Professional Services, as he discusses his methodology for promoting talent from within his organization and the benefits of paying it forward. On this episode you will hear: -How Jerry got his start in the cleaning services industry -His methodology behind promoting from within -How he pays it forward as an industry leader -Why mentorship within the industry is important

Hear from Sara Ross, Chief Vitality Officer of BrainAMPED, as she discusses the core tenets of leadership, the importance of emotional intelligence in the workplace, and her upcoming keynote address at this year's Contracting Success Conference. On this episode you will hear: -How to approach various aspects of leadership -What differentiates good from great leaders -Why emotional intelligence is vital in the workplace -What Sara plans to cover in her keynote address

Jason Dorsey, President for the Center of Generational Kinetics, speaks about his passion for helping his generation, what makes a good leader, and previews his keynote address for this year's Contracting Success event in Las Vegas. On this episode you will hear: -How Jason founded his own companies to aid his generation -What he's learned about nurturing an entrepreneurial pursuit -Why he's passionate about generational kinetics -Why he's looking forward to speaking at Contracting Success