Thinkers & Ideas

Jennifer Moss is an award-winning author, speaker, and radio columnist, reporting on topics related to happiness and workplace well-being. Her articles have appeared in Forbes, the Society of Human Resource Management, Fortune, and Harvard Business Review.Since March 2020, many of us have been operating in crisis mode; quick pivots, learning new policies, and processes on the fly, working from home while juggling family priorities all under the mental fog of chronic stress. Burnout is real and it has increased significantly since the pandemic struck.Jennifer’s new book, The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It, attempts to explain burnout and provide the strategies to navigate these challenging times.In a conversation with Martin Reeves, Chairman of the BCG Henderson Institute, Jennifer explores the causes and implications of burnout, the responsibilities of both the employee and the employer in identifying and preventing burnout, and tangible solutions to combat it — helping leaders to distinguish between good intentions and effective policies.***About the BCG Henderson InstituteThe BCG Henderson Institute is the Boston Consulting Group’s think tank, dedicated to exploring and developing valuable new insights from business, technology, economics, and science by embracing the powerful technology of ideas. The Institute engages leaders in provocative discussion and experimentation to expand the boundaries of business theory and practice and to translate innovative ideas from within and beyond business. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.

Kai-Fu Lee is the CEO of Sinovation Ventures and the New York Times bestselling author of AI Superpowers. Lee was formerly the President of Google China and a senior executive at Microsoft and Apple. He chairs the Artificial Intelligence Council at the World Economic Forum.His new book, AI 2041: Ten Visions for Our Future, co-authored with Chen Qiufan, is a literary call-and-response: Qiufan calls to Lee with one fictional chapter on the future of AI, and Lee responds to Qiufan with a supporting, nonfictional analysis of those futures. Each chapter deals with the applications of a different technology and explores the human dilemmas which arise as a result. This novel approach not only educates, engages, and entertains readers but also encourages to think ahead on the moves we need to takes as companies and societies in order to maximize benefits and minimize negative consequences.In a conversation with Martin Reeves, Chairman of the BCG Henderson Insitute, Lee shares his thinking and predictions on artificial intelligence’s potential applications, its social impact, and also the regulations required to tame it.***About the BCG Henderson InstituteThe BCG Henderson Institute is the Boston Consulting Group’s think tank, dedicated to exploring and developing valuable new insights from business, technology, economics, and science by embracing the powerful technology of ideas. The Institute engages leaders in provocative discussion and experimentation to expand the boundaries of business theory and practice and to translate innovative ideas from within and beyond business. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.

Sandra Sucher is a professor of management practice at Harvard Business School and an internationally recognized trust researcher.Her new book, The Power of Trust: How Companies Build It, Lose It, Regain It, co-authored with Shalene Gupta, is an exploration of the changing nature of trust. The book leverages interdisciplinary research, alongside key business case studies, to help elaborate on the four components of trust: competence, motives, means, and impact.In a conversation with Martin Reeves, Chairman of the BCG Henderson Institute, Sucher explains how companies, build, lose, and regain trust in today’s world, and suggests concrete steps for leaders to assess and enhance trust.***About the BCG Henderson InstituteThe BCG Henderson Institute is the Boston Consulting Group’s think tank, dedicated to exploring and developing valuable new insights from business, technology, economics, and science by embracing the powerful technology of ideas. The Institute engages leaders in provocative discussion and experimentation to expand the boundaries of business theory and practice and to translate innovative ideas from within and beyond business. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.

Jeffrey Garten was Dean of the Yale School of Management until 2005, before that Undersecretary of Commerce for International Trade, and before that a Wall Street investment banker. In his new book, Three Days at Camp David: How a Secret Meeting in 1971 Transformed the Global Economy, he tells a detailed narrative of the forces and protagonists that led up to the “Nixon Shock” and the breakdown in the gold standard that altered the post-war economic order.In a conversation with Philipp Carlsson-Szlezak, BCG’s global chief economist, Garten argues that the “Nixon Shock” was the right decision, and that the US is experiencing many similar pressures today, and that — while calling a turning point is difficult — the global monetary order may be nearing one.***About the BCG Henderson InstituteThe BCG Henderson Institute is the Boston Consulting Group’s think tank, dedicated to exploring and developing valuable new insights from business, technology, economics, and science by embracing the powerful technology of ideas. The Institute engages leaders in provocative discussion and experimentation to expand the boundaries of business theory and practice and to translate innovative ideas from within and beyond business. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.

Rob Lachenauer is the CEO at BanyanGlobal, an organization that advises the owners of the world’s leading family enterprises on strategy and governance.He recently co-authored a book, Harvard Business Review Family Business Handbook: How to Build and Sustain a Successful, Enduring Enterprise, that provides an overview of the success factors for family businesses, based on his experience as a family business advisor.In a conversation with Martin Reeves, Chairman of the BCG Henderson Institute, Lachenauer argues that family businesses can represent both the best and worst forms of capitalism, outlines what separates the best from the worst, and describes the steps needed to build enduring family businesses.***About the BCG Henderson InstituteThe BCG Henderson Institute is the Boston Consulting Group’s think tank, dedicated to exploring and developing valuable new insights from business, technology, economics, and science by embracing the powerful technology of ideas. The Institute engages leaders in provocative discussion and experimentation to expand the boundaries of business theory and practice and to translate innovative ideas from within and beyond business. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.

Tsedal Neeley is Professor of Business Administration at the Harvard Business School. Her work focuses on how leaders can scale their organization by developing and implementing global and digital strategies and regularly advises top leaders who are embarking on virtual work and large-scale change that involves global expansion, digital transformation, and becoming more agile.The rapid changes brought on by Covid-19 were unprecedented but remote work (and the concerns that accompany it) are not new. In her new book, Remote Work Revolution, Neeley provides evidence-based answers to these pressing concerns as well as practical guidance for internalizing and applying best practices.In a conversation with Martin Reeves, Chairman of the BCG Henderson Institute, Neeley introduces a trust palette and a “trust curve” to understand which types of trust are particularly challenging in a remote setting and how they develop over time, and explains how agile teams can (perhaps surprisingly) still thrive in a remote setting.***About the BCG Henderson InstituteThe BCG Henderson Institute is the Boston Consulting Group’s think tank, dedicated to exploring and developing valuable new insights from business, technology, economics, and science by embracing the powerful technology of ideas. The Institute engages leaders in provocative discussion and experimentation to expand the boundaries of business theory and practice and to translate innovative ideas from within and beyond business. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.

Ram Charan is a world-renowned business advisor, author, and speaker who has spent the past 40 years working with many of the top companies, CEOs, and boards.Ram has authored over 30 books since 1998 that have sold over 4 million copies in more than a dozen languages. His recent book, Rethinking Competitive Advantage, explains the source of digital giants’ competitive advantage and describes the path for other companies to develop their own.In a conversation with Martin Reeves, Chairman of the BCG Henderson Institute, Ram provides an overview of how leaders — of both traditional and digital companies— can increase their chances of success in the digital age. He proposes 6 rules which redefine the precepts of competition.***About the BCG Henderson InstituteThe BCG Henderson Institute is the Boston Consulting Group’s think tank, dedicated to exploring and developing valuable new insights from business, technology, economics, and science by embracing the powerful technology of ideas. The Institute engages leaders in provocative discussion and experimentation to expand the boundaries of business theory and practice and to translate innovative ideas from within and beyond business. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.

Philippe Aghion, a prominent economist and professor at the London School of Economics, joins host Philipp Carlsson-Szlezak for an insightful discussion. They explore how COVID revealed flaws in various capitalist models, highlighting the need for a balance between innovation and social protection. Aghion advocates for merging the innovative US ecosystems with the inclusive social policies of Scandinavian countries. He also delves into the impact of monopolies on innovation and emphasizes the importance of adaptive policies tailored to local conditions.

Olivier Sibony is a Professor at HEC Paris and an Associate Fellow of Saïd Business School in Oxford University.Together with Daniel Kahneman and Cass R. Sunstein he recently published a new book, Noise: A Flaw in Human Judgment, which focuses on the scatter inherent in decision making.Learn more about how noise differs from bias, how it arises, and how it can be reduced through what the authors call decision-making hygiene.In a conversation with Martin Reeves, Chairman of the BCG Henderson Institute, Sibony discusses how noise differs from bias, how noise happens, and gives practical suggestions for how to reduce noise across industries and use cases.***About the BCG Henderson InstituteThe BCG Henderson Institute is the Boston Consulting Group’s think tank, dedicated to exploring and developing valuable new insights from business, technology, economics, and science by embracing the powerful technology of ideas. The Institute engages leaders in provocative discussion and experimentation to expand the boundaries of business theory and practice and to translate innovative ideas from within and beyond business. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.

Kenneth Cukier is a New York Times bestselling author on technology and business, a journalist at The Economist, and an Associate Fellow at the University of Oxford’s Saïd Business School.Francis de Véricourt is a Professor of Management Science and the Director of the Center for Decisions, Models and Data at the European School of Management and Technology in Berlin.Together with Viktor Mayer-Schönberger, they recently published a new book, Framers: Human Advantage in an Age of Technology and Turmoil.In Framers, the authors outline how to use the unique human capability of framing to generate new options and structure decision-making effectively.In a conversation with Martin Reeves, Chairman of the BCG Henderson Institute, Cukier and de Véricourt discuss framing‘s unexploited potential, how it can enhance decision making in uncertain times, and how we can better educate ourselves to become better framers.***About the BCG Henderson InstituteThe BCG Henderson Institute is the Boston Consulting Group’s think tank, dedicated to exploring and developing valuable new insights from business, technology, economics, and science by embracing the powerful technology of ideas. The Institute engages leaders in provocative discussion and experimentation to expand the boundaries of business theory and practice and to translate innovative ideas from within and beyond business. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.