In today’s solo-Lauren episode of Break Point, we will be diving into the hottest topic on the market - Agentic AI - specifically what it is, how it's being utilized on the ServiceNow platform, and why this is such a big deal for developers! Topics 00:00 Welcome & Introductions 04:21 What Is Agentic AI? 09:23 What Will Agentic AI on ServiceNow Look Like? 12:23 Why Agentic AI is Not Any Old Just a Tech Trend 15:47 Conclusion & Outro Links Donate to the California Fire Foundation AI Agents Live Launch Register for TechNow Yokohama Subscribe to Break Point Apple Podcasts Spotify Amazon Music TuneIn RSS See omnystudio.com/listener for privacy information.

In today's episode, I've gathered (nearly) all of the Developer Advocates to discuss our fondest memories from 2024, as well as our plans for making 2025 the Community's best year yet!  Topics 00:00 Welcome & Introductions 03:15 Our Top 3 Moments from 2024 21:31 What We Are Reading to Prep for 2025 33:29 Our Developer Advocate New Year's Resolutions 39:51 Conclusion & Outro Check out the other ServiceNow podcastsSee omnystudio.com/listener for privacy information.

In today’s episode, we celebrate the launch of a brand new, free-to-use product that will change the way developers work forever!  Topics 00:00 Welcome & Introductions 12:03 What Is ServiceNow Studio? 13:45 What About Legacy Studio? 14:43 Studio vs App Engine Studio 20:48 What Are Customers Saying About Studio? 26:06 Andrew’s Favorite Feature of Studio 28:35 When Will Studio Be on PDIs? 29:24 What Knowledge Content is Planned for Knowledge25? 31:07 A Break Point Exclusive! 32:29 Conclusion & Outro Links Xanadu Content Calendar ServiceNow Studio Creator Toolbox Check out the other ServiceNow podcastsSee omnystudio.com/listener for privacy information.

In today’s episode, welcome back to Break Point two special guests to talk about the future of pro-coding on ServiceNow - Xanadu and beyond! Topics 00:00 Welcome & Introductions 02:39 Defining the Many Acronyms (e.g. SDK, IDE) 08:19 Biggest Changes Between Washington and Xanadu for the SDK 16:41 The IDE's Improvements and Clarity on the Many "Studios" 21:05 Best Practices in Development Moving Forward 29:34 Where's the Roadmap Heading? 39:06 Where Can People Get Their Hands on It? 40:26 Conclusion & Outro Links Xanadu Content Calendar ServiceNow IDE and Fluent (SDK v2) Creator Toolbox ServiceNow IDE, SDK, and Fluent Articles ServiceNow IDE, SDK, and Fluent Forum  ServiceNow IDE Store Link  Building Applications in Source Code  ServiceNow Fluent API Reference  Office Hours Check out the other ServiceNow podcasts See omnystudio.com/listener for privacy information.

In today's episode, Break Point ushers in a fresh, new era, shaped by the voices of our listeners. Join us as we go through their feedback and craft what Break Point 3.0 will be together. Topics 00:00 Welcome & Introductions 03:00 Would you listen to Break Point more frequently if there was a video component on the Dev Program YouTube channel? 04:30 How frequently do you listen to new episodes of Break Point? 08:46 What are your favorite types of episode? 12:38 What are your favorite aspects of Break Point that you want to see remain constant through this next phase? 16:47 What are aspects of Break Point that need improvement? 23:28 Are there any topics / guests you would like to see featured in the near future? 25:30 Conclusion & Outro Links #BuildWithCreatorStudio Hacktoberfest 2024 Check Out the Other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

While learning the technical ins and outs of ServiceNow are important for your career, there's more to being a great ServiceNow dev than knowing how to hack XML files or all the JavaScript APIs. In this episode, Lauren and I have a chat about some key moments in our lives that changed our careers. Topics 00:00 Welcome 03:50 Lauren's #5 08:26 Chuck's #5 11:31 Lauren's #4 16:49 Chuck's #4 21:09 Lauren's #3 26:26 Chuck's #3 31:14 Lauren's #2 35:21 Chuck's #2 38:51 Lauren's #1 43:39 Chuck's #1 48:16 Outro Links Book: The Art of Simple Living Manager Tools/Career Tools podcasts Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

The Developer Advocacy team continues to change – this time we've got a new team member and we're eager to get to know her better. So have a listen. Topics 00:00 Welcome/Introductions 07:10 Platform passion 07:53 Advocacy ideas 11:26 Challenges for Kristy 18:41 Any surprises? 19:36 Getting prepared for this role 21:29 Words of advice 22:30 Contact info 23:03 Outro Links Kristy's LinkedIn Check out the other ServiceNow podcasts. See omnystudio.com/listener for privacy information.

We've added a lot of AI features in the platform over the past few years, and in this episode we've got all the Developer Advocates to share their thoughts on Generative AI. Topics 00:00 Welcome/Introductions 02:07 Current uses for AI 17:07 ServiceNow shift in positioning 25:22 Barriers to using AI 35:08 Favorite Xanadu AI features 42:37 Recap 44:07 Outro Links Prompt Library Check out the other ServiceNow podcasts. See omnystudio.com/listener for privacy information.

I've said it before and I'll say it again, we have some really cool people in the ServiceNow developer ecosystem. This time we talk with someone who has been using the platform for 14 years, is a 3X MVP, is a CTA - AND she leads a very full personal life. Topics 00:00 Welcome/Introductions 07:38 How Susan found ServiceNow 09:56 Being a CTA 10:56 Platform experience 14:57 Opportunities for improvement 16:05 Dev meetups 16:52 Susan's passion 17:36 Career highlight 18:41 Words of advice 20:00 Contact info 20:18 Outro Links Susan on LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

They say all good things must come to an end. In this episode we'll explain what that means – for you, for me, and for our developer community. Topics 00:00 Welcome/introductions 01:28 Reasons for retiring 02:44 The future of Break Point 06:09 Looking back 08:05 Between now and September 6 10:08 Plans after September 6 12:53 Challenges in retiring & other topics 24:23 Call to action 25:48 Thanks 30:36 Contact info 32:32 Outro Links Chuck's site Check out the other ServiceNow podcasts. See omnystudio.com/listener for privacy information.