

Break Point
Lauren McManamon
Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your host, Sr. Developer Advocate Lauren McManamon. She talks to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they've built, interesting people in the ServiceNow ecosystem, and others about career tips to take your developer career higher. Take a break with Break Point.
Episodes
Mentioned books

Sep 24, 2025 • 42min
Your Guide to Hacktoberfest 2025
In this Advocate-only special, Lauren is joined by fellow team members, Earl Duque and Laszlo Balla, to dive deep into the big, upcoming month-long event: HACKTOBERFEST! From the history of ServiceNow's involvement to what participants can expect this year, they covered everything in detail in hopes that you will take to your keyboard and join in on the fun. ⏱️ Timestamps 00:00 Introduction 00:59 What is Hacktoberfest? 03:06 What is the advantage of developing open source applications? 06:12 What is ServiceNow's history with Hacktoberfest? 09:52 What can Hacktoberfest participants expect? 14:07 What should Hacktoberfest participants learn beforehand? 17:52 What projects can participants collaborate on this year? 23:59 Can someone start participating after October 1st? 25:33 What dictates "completing" Hacktoberfest? 27:28 What are the rewards for completing Hacktoberfest 2025? 29:36 What are common mistakes for beginners to avoid? 35:48 What are 3 steps to take prior to starting Hacktoberfest? 36:56 How can participants stay connected with one another? 38:22 Conclusion 🔗 Links ServiceNow Hacktoberfest 2025 Blog ServiceNow Hacktoberfest 2024 Retrospective Blog Digital Ocean Hacktoberfest Home The ServiceNow World Forums The ServiceNow Developer Site The Developer Advocate Blog See omnystudio.com/listener for privacy information.

Sep 10, 2025 • 44min
Shooting for Rising Star with Hardit Singh
Welcome to Break Point: the ServiceNow Developer Podcast! Join host, Lauren McManamon, and guest, Hardit Singh, as they dive into ServiceNow’s Rising Star program - how it supports new contributors, builds community, and opens doors to future MVP recognition. Hardit shares his journey from early content creation to becoming a Rising Star, along with practical advice for anyone looking to give back and grow their career. With the 2025 class of Rising Stars officially announced, this episode is the best way to prepare yourself for next year's application cycle if that has become a goal. ⏱️ Timestamps 00:00 Introduction 06:53 What IS ServiceNow's Rising Star Program? 08:56 Where Was Hardit In His Career When He Made Rising Star? 10:13 What Are the Privileges of the Rising Star Program? 13:23 What Kind Being a Rising Star Done For Hardit's Career Trajectory? 15:15 Has the Proximity to Internal ServiceNow Resources Helped Being a Better Community Member? 16:39 What Are the Social Benefits to Being a Rising Star? 18:37 Have There Been Mentorship Opportunity As a Rising Star? 19:53 How Can One Prepare For the 2026 Rising Star Application Cycle? 25:05 Advice For Those Hesitant to Put Themselves Out There 27:55 Advice For Dealing With Valid Negative Feedback and Trolls 34:07 Final Words of Wisdom / Challenges For Potential Applicants 41:19 Closing 🔗 Links Hardit's YouTube Channel 2025 Rising Star Class ServiceNow World Forums ServiceNow Developer Site Developer Advocate Blog See omnystudio.com/listener for privacy information.

Aug 28, 2025 • 39min
Lauren's Crash Course on Content Creation
In this solo episode, Lauren shares a practical crash course on getting started with content creation as a ServiceNow developer. From choosing your audience and generating ideas to scripting, recording, editing, and promotion, she breaks down simple, low-cost strategies to help you create engaging, consistent content. ⏱️ Timestamps 00:00 Introduction 03:27 Part 1 - Ideation 09:44 Part 2 - Construction 16:12 Part 3 - Recording 21:39 Part 4 - Editing 33:41 Part 5 - Promotion 37:14 Conclusion 🔗 Links World Forums Registration The ServiceNow Developer Site The Developer Advocate Blog See omnystudio.com/listener for privacy information.

Jul 30, 2025 • 45min
C3 and the Future of Mobile on ServiceNow with David Murch
Welcome to Break Point: the ServiceNow Developer Podcast! In this episode of Break Point, we had the pleasure of interviewing Sr. Manager of Inbound Product Management, David Murch, about the creation of the C3 app: the now very famous collectible card experience built for ServiceNow events like Knowledge and the World Forums. They dive into how mobile capabilities were essential to the app's success, its rapid development timeline, and the collaborative effort behind it. The episode ALSO previews new mobile features in the Zurich release and offers guidance for developers looking to get started with mobile app development on ServiceNow. ⏱️ Timestamps 00:00 Welcome & Introductions 09:43 What Is C3? 14:29 The Construction of the C3 Experience 16:39 What Was the Hardest Part About Making C3? 24:05 What Do You Want People Walking Away From C3 Knowing? 26:29 C3 V2 Plans 29:07 Mobile Platform Zurich Enhancements 35:24 Mobile SDK and Builder Experiences Zurich Enhancements 41:37 Where to Start Your Mobile Enablement Journey 4 3:08 Conclusions & Outro 🔗 Links ServiceNow Mobile App Building Mobile App Building Product Docs Mobile App Academy Playlist TechNow EP100 Registration The ServiceNow World Forums The ServiceNow Developer Site The Developer Advocate Blog See omnystudio.com/listener for privacy information.

Jul 2, 2025 • 30min
What to Expect at CreatorCon India with Mark Obee
Welcome to Break Point: the ServiceNow Developer Podcast! We are delighted to be joined by the Senior Director of Community and Developer Relations at ServiceNow, Mark Obee, to dive deep into the series of CreatorCon events happening all over India in the next week. What is it like hosting these behind the scenes? What curriculum and exhibits can guests expect to experience? What did the team take away from doing this all last year? Learn all of that and more in today's episode! ⏱️ Timestamps 00:00 Welcome & Introductions 02:27 What Can Attendees Seek to Experience at CreatorCon India? 03:39 What Is It Like Behind the Scenes Planning CreatorCon India? 07:21 Who From the Community Team Is Hosting CreatorCon India? 07:30 Describe CreatorCon India In One Sentence 08:39 What Can Be Expected From the Curriculum? 11:38 What Are the Keynote Plans For CreatorCon India? 12:45 What Were the Biggest Positives from CreatorCon 2024? 12:58 What Is the HackZone? 17:50 What Is Being Improved Upon From CreatorCon 2024? 18:40 What Are Fun Plans For This Trip to India? 22:27 What Is the Plan POST CreatorCon Season 2025? 25:20 How Should Attendees Prepare for CreatorCon India? 28:27 Conclusions & Outro 🔗 Links The ServiceNow World Forums The ServiceNow Developer Site The Developer Advocate Blog See omnystudio.com/listener for privacy information.

Jun 4, 2025 • 48min
Build Agents Have Entered the Chat!
Welcome to Break Point: the ServiceNow Developer Podcast! In this exciting episode, host, Lauren McManamon, sits down with ServiceNow's Deepanshu Madan and Patrick Wilson to dive into the most earth-shattering announcement from K25: Build Agents. How will these AI-powered masters of platform development revolutionize the pro-coders of today? Tune in and find out! ⏱️ Timestamps 00:00 Welcome & Introductions 03:03 What ARE Build Agents? 07:37 How Do Build Agents Relate to AI Agents? 11:25 What Can Build Agents Do In Zurich? 17:30 Real-Life Build Agent Use Case from Knowledge25 20:07 How Did The Idea For Build Agents Come to Be? 29:23 How Can Developers Integrate Build Agents Into Their Workflow? 33:24 What Is “Vibe Coding?” 36:00 What’s Next On the Roadmap For Build Agents? 38:20 What Are Some Resources to Learn More? 42:55 How Do I Convince My Leadership Build Agents Are Worth the Investment? 43:51 Conclusion & Outro 🔗 Links The Vibe / Conversational Coding Playlist: https://www.youtube.com/playlist?list=PL3rNcyAiDYK0TxC6yGXhFKjFXMY3sZaAq The ServiceNow IDE Docs: https://www.servicenow.com/docs/csh?topicname=servicenow-ide-landing.html&version=latest Fluent Docs: https://www.servicenow.com/docs/csh?topicname=servicenow-fluent.html&version=latest The IDE/Fluent ServiceNow University Course: https://learning.servicenow.com/lxp/en/app-engine/introduction-to-the-servicenow-ide?id=learning_course_prev&course_id=9b44e9a49340ead4d28b7e6badba1069 The ServiceNow World Forums: https://www.servicenow.com/events/world-forum.html The ServiceNow Developer Site: https://developer.servicenow.com/dev.do The Developer Advocate Blog: https://www.servicenow.com/community/developer-advocate-blog/bg-p/developer-advocate-blog See omnystudio.com/listener for privacy information.

Apr 30, 2025 • 50min
Developer Advocate Double Feature!
Break Point is BACK, BABY! 😎 And in honor of Break Point's triumphant return, we are joined by not one, but TWO of our newest Developer Advocates: Travis Toulson and Allen Andreas. Join us as we cover everything from fun stories about our past developer blunders to what you can anticipate at Knowledge25. ⏱️ Timestamps 00:00 Welcome & Where We've Been 02:10 Meet Our Newest Advocates! 06:37 Why Did Travis and Allen Want to Become Advocates? 09:30 What Are the Biggest Surprises About Working FOR ServiceNow? 13:03 What Are Travis and Allen's Hobbies? 18:37 Spilling Tea on Near "Fireable" Offenses 31:22 What to Expect at Knowledge25 39:44 The First EVER Attempt At the Break Point Mix Tape Game! 48:25 Conclusion & Outro 🔗 Links The ServiceNow Developer Site: https://developer.servicenow.com/dev.do The Developer Advocate Blog: https://www.servicenow.com/community/developer-advocate-blog/bg-p/developer-advocate-blog Check out the other ServiceNow podcasts: http://devlink.sn/podcastsSee omnystudio.com/listener for privacy information.

Jan 24, 2025 • 19min
What Is Agentic AI and Why Should I Care?
In today’s solo-Lauren episode of Break Point, we will be diving into the hottest topic on the market - Agentic AI - specifically what it is, how it's being utilized on the ServiceNow platform, and why this is such a big deal for developers! Topics 00:00 Welcome & Introductions 04:21 What Is Agentic AI? 09:23 What Will Agentic AI on ServiceNow Look Like? 12:23 Why Agentic AI is Not Any Old Just a Tech Trend 15:47 Conclusion & Outro Links Donate to the California Fire Foundation AI Agents Live Launch Register for TechNow Yokohama Subscribe to Break Point Apple Podcasts Spotify Amazon Music TuneIn RSS See omnystudio.com/listener for privacy information.

Dec 25, 2024 • 42min
The 2024 Dev Advocate Holiday Special
In today's episode, I've gathered (nearly) all of the Developer Advocates to discuss our fondest memories from 2024, as well as our plans for making 2025 the Community's best year yet! Topics 00:00 Welcome & Introductions 03:15 Our Top 3 Moments from 2024 21:31 What We Are Reading to Prep for 2025 33:29 Our Developer Advocate New Year's Resolutions 39:51 Conclusion & Outro Check out the other ServiceNow podcastsSee omnystudio.com/listener for privacy information.

Nov 27, 2024 • 35min
The New ServiceNow Studio
In today’s episode, we celebrate the launch of a brand new, free-to-use product that will change the way developers work forever! Topics 00:00 Welcome & Introductions 12:03 What Is ServiceNow Studio? 13:45 What About Legacy Studio? 14:43 Studio vs App Engine Studio 20:48 What Are Customers Saying About Studio? 26:06 Andrew’s Favorite Feature of Studio 28:35 When Will Studio Be on PDIs? 29:24 What Knowledge Content is Planned for Knowledge25? 31:07 A Break Point Exclusive! 32:29 Conclusion & Outro Links Xanadu Content Calendar ServiceNow Studio Creator Toolbox Check out the other ServiceNow podcastsSee omnystudio.com/listener for privacy information.