Fintech One•On•One

The payments processing space has seen a huge amount of innovation in the past decade, maybe more than any other area of fintech. This innovation has presented opportunities for non-fintech companies to earn a new revenue stream via payments processing, which in turn has created a new sub-niche for fintech companies.My next guest on the Fintech One-on-One podcast is Caleb Avery, the CEO and Founder of Tilled. They provide PayFac-as-a-Service to software companies looking to process payments for their customers. Basically, it is a simpler and quicker way for these software companies (called ISVs) to get set up as master merchants and generate payments revenue. Unsure how this all works? We explain in great detail in this interview.In this podcast you will learn:What attracted Caleb to the payments processing space very early on.The founding story of Tilled.The difference between a card-issuing bank and a merchant-acquiring bank.The definition of a payments processor.What an ISO (Independent Sales Organization) does.What an ISV (Independent Software Vendor) is.The definition of a payments facilitator (PayFac).Who the major PayFacs are today.What PayFac-as-a-Service is and why Tilled went all in on this idea.The scale of ISV that is the sweet spot for Tilled.Why ISOs work with Tilled rather than going direct to ISVs.The three key components of Tilled's software.How they are able to compete head to head with Stripe Connect.The different types of support they can provide for the ISVs.How their pricing model works.How the typical credit card fees are broken up between all parties.Caleb's views on the recent ruling between Visa and Mastercard and the Department of Justice.Where embedded payments is going and his vision for Tilled.Connect with Caleb on LinkedInConnect with Tilled on LinkedInConnect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes

Latin America continues to be, in my opinion, the most dynamic and interesting region in the world when it comes to fintech innovation. And there are now significant billion dollar deals getting done as some of the biggest financial institutions on the planet are looking to make their mark in the region.My next guest on the Fintech One-on-One podcast is Daniela Binatti, she is the Co-Founder and CTO of Pismo. Pismo has created modern financial infrastructure to help banks move away from their legacy technology. Visa saw the potential of Pismo and announced last year that it was acquiring the company for $1 billion in cash. That deal was consummated in January of this year.In this podcast you will learn:The family affair that was the founding story of Pismo.The opportunity they saw in the Brazilian market.How they were able to start getting traction.Pismo's core offerings today.How they were able to sign the largest bank in Brazil very early on.What these large banks are using Pismo for.Some of the other big names that are using Pismo today.How Daniela views what is happening in the US and other developed markets.The impact that Pix has had on their business.Her personal take on what Pix has meant for Brazil.How they decided to take on international markets.How the acquisition conversation with Visa began.What they can do with Visa now that they couldn't do alone.What this acquisition means for Latin American fintech.What new innovations are they thinking about for the future.Connect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes

Have you ever stopped to consider the data behind a debit or credit card transaction? I have not given it much thought, but there is a real treasure trove of information that, for the most part, is still not being used effectively.My next guest on the Fintech One on One podcast is Mitch Jacobs, the CEO and founder of Plink. You may recognize Mitch's name as he was the founder, CEO and Chairman of OnDeck for its first seven years. Back to Plink. It may well be the most important fintech company that you have never heard of. The work they are doing around transaction personalization is truly groundbreaking.In this podcast you will learn:Mitch's first entrepreneurial endeavor while in college.The other companies he has started.The idea that led to the founding of Plink.Why card transaction data is not used effectively today.How Plink has solved this problem.Why they focused on community banks and credit unions.How they enrich the raw card spending data.An example of how a Florida credit union is using Plink's data.How they are able to determine the relationships between cardholders and local businesses.Why the card data problem has its roots in copper wires in the 1980s.Why large card issuing banks have not solved this problem yet.The scale that Plink is already at today as far as number of merchants.The definition of a Plink.The opportunity for financial institutions to shape how cardholders are using their cards.What can happen you open up transaction personalization.The endgame for Plink.Connect with Mitch on LinkedInConnect with Plink AI on LinkedInConnect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes

One of the many challenges for low and middle income (LMI) consumers is building wealth. If you are living paycheck to paycheck with no savings you are more focused on financial survival and likely don't feel you have the capacity to build wealth. This is where Stash comes in.My next guest on the Fintech One-on-One Podcast is Liza Landsman, the CEO of Stash, a position she has held for around a year now. They are laser-focused on the LMI consumer and have built a suite of tools to help these people save and build wealth. Their Stock-Back Card is truly innovative and is often the first time their customers have ever owned public equities.In this podcast you will learn:What drew her to the CEO role at Stash.How Liza describes Stash and its mission.Who the typical Stash customer is and how they are using the app.Some of the changes she has made at Stash since becoming CEO.How their Stock-Back technology works and why it has been groundbreaking.The Stash 100 and their approach to financial education.What their customer base is focused on when it comes to learning.Why they created Stash Core, their back-end infrastructure platform.The thinking behind launching a B2B platform.What they learned in their Hardworking Americans Survey.The scale they are at today.How sticky their customers are and what they are doing to reduce churn.Liza's vision for the future of Stash.Connect with Liza on LinkedInConnect with Stash on LinkedInConnect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes

The anti-fraud space has really heated up this past 12 months as fraud attempts have been on the rise and bad actors have become more sophisticated. Often, it can feel like an increasingly difficult battle to win, but there is reason for optimism.My next guest on the Fintech One-on-One podcast is Tommy Nicholas, the CEO and Co-Founder of Alloy. Tommy lays out in exceptional detail and with great passion why there is reason for optimism today. He also provides a blueprint for how banks and fintechs should be approaching their anti-fraud efforts. This is the third and final interview in the series I conducted at Fintech Meetup.In this podcast you will learn:The inspiration and motivation for the founding of Alloy.A description of their product offerings.Why it was so difficult to build their products.How fraud attacks have changed over the last 12-18 months.How new fintechs develop their fraud protocols.How to avoid the death spiral to zero good customers.The role social media has had in increasing first-party fraud.What is leading to an increase in fraud attempts recently.The types of fraud he is seeing today and how it is preventable.Details of the newly announced Alloy for Embedded Finance.How it will transform bank-fintech partnerships.The luck they have had in the timing of this launch.Connect with Tommy Nicholas on LinkedInConnect with Alloy on LinkedInConnect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes

I don't think any fintech company has done more for small business than Square. They started with payment acceptance and have since expanded into many different areas of fintech. In fact, their lending business is now the largest in all of fintech. But it was the addition of Square Banking that has allowed this fintech pioneer to bring it all together.My next guest on the Fintech One-on-One podcast is Christina Riechers, the General Manager of Square Banking. She has been at Square nine years and was one of the architects of Square's push into banking. This is the second podcast in the series that I recorded live at Fintech Meetup in early March.In this podcast you will learn:What first attracted Christina to Square.Block's mission and how that resonated with her.The origins of Square Banking and Christina's role in it.How they built out their banking capabilities.The different starting points for small businesses in joining their ecosystem.Why established small business switch to Square Banking.The scale they are at today for Square Lending.How they are underwriting these loans.How they are able to see a holistic view of the small business's finances.How their customers are using the proceeds from their Square loans.The astounding percentage of women-owned business they are serving.What is top of mind for Square sellers today.How their payroll service works.What integration opportunities there are between Cash App, Afterpay and Square Banking.What they doing around Generative AI.The fintech trends that Christina is paying closest attention to right now.Connect with Christina on LinkedInConnect with Square on LinkedInConnect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes

The area of fintech that has been in the news most so far this year is, without doubt, banking as a service (BaaS). We have seen consent orders, layoffs, banks ending fintech programs, ongoing disputes between BaaS companies and fintechs and there have been pivots from some of the BaaS providers.My next guest on the Fintech One-on-One podcast is Chris Dean, the CEO and Co-Founder of Treasury Prime. They were one of the original BaaS providers and have recently announced a pivot to working directly with banks. This resulted in the layoff of around half of the company. We do a deep dive into this pivot during our conversation, which took place live at the recent Fintech Meetup in Las Vegas.In this podcast you will learn:How his experience at Silicon Valley Bank led to the founding of Treasury Prime.Their original three lines of business.The driving force behind their pivot to dealing with banks directly.The reaction they have received from their fintech clients.How their direct service works for banks.Why banks will continue to want to partner with fintechs.Details of the process they go through when onboarding a new bank.The different ways that are working with banks today.Why Chris thinks the original banking as a service model is dead.Why banks have been universally positive on their recent pivot.How involved they are with the fintech sales process at the bank.The impact on the fintech startup scene of banks only wanting to work with established fintechs.Their approach to compliance automation.Why he never sees the alternative core banking providers.How Chris sees the bank-fintech partnerships evolving in the long term.How he defines success going forward.Connect with Chris Dean on LinkedInConnect with Treasury Prime on LinkedInConnect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes

Fintech innovates credit building for Gen-Z and millennials avoiding credit cards. Julie Szudarek, CEO of Self, discusses their credit builder account, financial literacy, and partnership with the Spurs. The podcast explores career highlights, product market fit, and empowering financial futures through credit building products.

The secondary loan market has played an important role in the history of fintech lending. It was important for those early loan buyers to know that there was a robust market in place if they needed to sell a loan portfolio. And sometimes platforms would hold the loans on their own balance sheet for a few months before offloading in a secondary loan sale. It was an essential ingredient in the growth of the space.My next guest on the Fintech One-on-One podcast is Dan Arlotta, Senior Vice President at Garnet Capital Advisors. He has been around the fintech lending space almost from the beginning and has been putting together loan portfolio sales across the industry. There are few people who know the ins and outs of the loan buying space better than Dan.In this podcast you will learn:How loan buying in the fintech space has evolved over the past decade.How fintech loans compare to banks and credit unions today.What Dan he being seen in activity in non-performing loans.How tightened credit boxes will impact secondary transactions.How high interest rates have impacted buyer activity.The types of buyers that Garnet works with on secondary sales.What lending platforms they are working with on the fintech side.How it was different working with Figure.The best practices for lenders looking to do secondary loan transactions.Connect with Dan on LinkedInConnect with Garnet Capital Advisors on LinkedInConnect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes

AI is making its way into many areas of banking and fintech but one area where it already has a strong foothold is detecting financial crime. And there are some companies doing new and innovative things with this AI technology here.My next guest on the Fintech One-on-One podcast is Adam Famularo, the CEO of WorkFusion. His company has created these AI digital workers that are integrated into the workforce of a bank or fintech. These are real digital assistants that have been brought to life by WorkFusion.In this podcast you will learn:What attracted Adam to the CEO role at WorkFusion.How he describes the company today.How their AI Digital Workers operate and the different job roles they have.An explanation of the use cases for these digital workers.How they have trained the digital workers.How banks are augmenting these digital workers with their workforce.What kind of feedback they have received by humanizing their AI models.What is involved in the onboarding process.Where the AI digital workers fit within their core software.The typical organizations using WorkFusion today.A couple of case studies from banks using their software.How much they are reliant on LLMs and Gen AI.How they reduce the risk of errors or hallucinations.What this will all look like in five years.How this will impact the human workers interacting with the AI workers.Connect with Adam on LinkedInConnect with WorkFusion on LinkedInConnect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes