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Fintech One•On•One

Latest episodes

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Feb 20, 2025 • 38min

Daragh Murphy, CEO of Imprint, on creating a new tech stack for co-branded cards

The co-branded credit card space is a mature market. Chase and American Express have large deals with airlines and hotels as well as the likes of Amazon and Disney. These are typically huge programs with not just millions but tens of millions of customers. But what about those Fortune 500 companies that are not big enough for Chase or Amex but still want to do their own co-branded credit card? That is where Imprint comes in.My next guest on the Fintech One-on-One podcast is Daragh Murphy, the CEO and Founder of Imprint. Daragh realized that the bank technology being used to power the co-branded card space was decades old and inflexible. He saw the opportunity to build a new tech stack to provide a much better experience for large brands. And they didn't take any shortcuts to get there.In this podcast you will learn:What first brought Daragh from Ireland to the U.S. and why he stayed here.How he landed on the idea of co-branded credit cards.The hardest part about building a credit card company.How granular they can get with their rewards program.Why Chase and Amex only have a limited number of co-branded programs.The size of company that Imprint is looking to partner with.Why they do no outbound marketing whatsoever.Why a typical billion dollar company shouldn't do a co-branded card program.How they were able to get started when dealing with large enterprises as a startup.How they embed the Imprint technology into their clients' app.The thought process we went through when choosing their bank partner.How long it took them to build their own credit card platform.How they are getting their card to the top of wallet.Why they decided to build a call center themselves.How they have deployed AI into their customer support.What is next for Imprint.Connect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes
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Feb 14, 2025 • 37min

Karen G. Mills of Harvard Business School on the state of U.S. small business

Despite the challenges and the obvious risk of failure, Americans are starting small businesses in record numbers. The entrepreneurial spirit is alive and well but the difference today is that the tools have become so much better. And they are going to continue to improve, particularly as small business owners start taking advantage of the latest AI tools.My guest today on the Fintech One-on-One podcast is Karen G. Mills. She is a senior fellow at the Harvard Business School, and she was the head of the Small Business Administration under President Obama from 2009 until 2013. She was first on the show back in 2015 and again when she wrote the first edition of her book, Fintech Small Business and the American Dream, back in 2019. She has now published a second edition that includes a deep analysis of the changes that the pandemic and the PPP had on the American small business landscape. She is very optimistic on American small business and thinks we are on the cusp of reaching small business utopia.In this podcast you will learn:What has changed since Karen wrote the first edition of her book in 2019.The three layers of complexity that prevented the predicted changes from happening as fast as expected.Why she decided to write a second edition.Why the narrative about PPP fraud was not accurate.What fintech lenders did that traditional banks would not do during that time.The analysis they did to demonstrate the success of PPP.How the SBA performed in administering the PPP.Karen's take on the state of community banks and small business lending.Why she thinks big tech is not going to dominate small business lending.Who the winners are going to be.Why small business lending is one of the biggest opportunities out there.Her vision for smart regulation of small business lending.What it will take to get to small business utopia.Why she is optimistic about the future of U.S. small business.Connect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes
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Feb 7, 2025 • 36min

Nelson Chu, CEO of Percent, on riding the private credit wave

In an article last year, the International Monetary Fund said that the global private credit market topped $2.1 trillion globally in 2023, with 75% of that in the U.S. That number has been rising rapidly for many years as more companies look beyond banks and the public debt markets to raise capital. Along with this rise in private credit, some fintech companies have taken advantage of this growth, bringing new opportunities to investors.My next guest on the Fintech One-on-One podcast is Nelson Chu, the CEO and Co-Founder of Percent. They have created a marketplace where private credit deals get underwritten and presented to a wide range of investors, including individual accredited investors. They have provided access to this fast-growing asset class to many investors for the first time. Full disclosure, I have been an active investor on the Percent platform since 2019.In this podcast you will learn:What Nelson saw in the market that led to the founding of Percent.Why they decided to focus on retail accredited investors.Why private credit has boomed the last two to three years.How investor interest has changed over time.How they can graduate their borrowers to much larger amounts.How their platform works.The geographies where they have borrowers.How they decide what deals make it onto their platform.How they work with credit funds that bring asset-based deals.The different revenue streams they have.The huge range of deal sizes that come on their platform.The performance they have provided to investors.How their technology stack has improved over time.How they manage balancing their multi-sided marketplace.The blend of retail and institutional money on their platform.The scale they are at today.Nelson's vision for the future of Percent.Connect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes
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Jan 30, 2025 • 37min

Alex Bradford, CEO of Rain, on why earned wage access is becoming a must-have

The earned wage access (EWA) space is maturing and now has some players that are getting real scale. In many industries, it has gone from a curiosity to a must-have for employers. As the space scales, there are bigger questions in play. How can we ensure that all salaried workers have access to this innovative product, so they don't need to provide an interest-free loan to their employers every pay period?My guest today on the Fintech One-on-One podcast is Alex Bradford, the CEO and founder of Rain. Rain is part of the new breed of EWA providers that learned from the lessons of the early movers in the space when building their product. They now have over a million employees on their app and they see the real financial benefit that EWA is providing their users, particularly those living paycheck to paycheck.In this podcast you will learn:Why Alex got so excited when he discovered the EWA space.Why he thought the timing was great to start his company in 2019.How their system works for both the employer and employee.The different types of users of Rain.How they know Rain is being beneficial for their users' financial health.How using Rain has changed their users' behavior.The impact that Rain has on employee retention.What they are doing with the large HR software companies.How Rain is engaging with state and federal regulators.What they have on their product roadmap.What it will take to make EWA ubiquitous.Connect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes
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Jan 23, 2025 • 32min

Don Muir, CEO of Arc, on bringing technology to debt markets

Technology has impacted so many areas of lending but one niche that has remained a manual, human-powered process is middle market lending, where deals are typically $5 million to $100 million. These deals have been consummated on the golf course or at expensive dinners after often months of analysis and negotiation. That is not an efficient way to do business in 2025. Enter Arc.My next guest on the Fintech One-on-One podcast is Don Muir, the CEO and Co-Founder of Arc. Arc is first and foremost a technology company, providing startups and lenders the tools they need to manage their finances. Where Arc shines is in helping companies raise debt capital, they have built one of the most sophisticated systems on the market today to bring borrowers and lenders together to get deals done quickly and easily, even deals in the tens of millions of dollars.In this podcast you will learn:The aha moment that led to the founding of Arc.Why banks are not interested in serving the lower middle market.Why they launched with a direct lending model.How their two-sided debt marketplace works.Details of their commercial banking offering.How they make lenders decisions easier.The range of deal sizes they are doing today.What they offer in their cash management platform.How the SVB collapse has impacted their business.How Arc Intelligence uses AI to helps lenders make decisions more efficiently.Why they have decided to focus exclusively on debt and not do equity.Why demand has been so strong for the last year or more.How Don is thinking about Arc long term.Connect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes
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Jan 17, 2025 • 34min

Adrian Nazari, CEO of Credit Sesame, on giving consumers deep insights into credit behavior

If there is one thing that the last decade of fintech innovation has achieved, it is more awareness around consumer credit scores. The majority of the population know their approximate score and even teenagers are talking about it. For better or worse (I think it almost uniformly positive) consumers look at the score as a measure, maybe even the measure, of their financial health.My next guest on the Fintech One on One podcast is Adrian Nazari, the CEO and Founder of Credit Sesame. It is companies like Credit Sesame that have been at the forefront of the increased awareness of credit scores. Now, with a new B2B offering they are poised to reach even more consumers than ever before.In this podcast you will learn:Why he decided to start Credit Sesame.What is still missing to help consumers manage their credit.What Credit Sesame offers for consumers today.The various ways they are using AI at Credit Sesame.Why they are exclusively focused on credit for financial wellness.Why they decided to start a B2B offering.Who they are focused on with this product.How Adrian is managing both a direct to consumer and a B2B offering.Why he thinks the B2B side will be the growth driver moving forward.How they are working with lenders to improve the borrower experience.How they are different to Credit Karma.The state of the US consumer today when it comes to their credit score.His vision for Credit Sesame.Connect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes
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Jan 9, 2025 • 34min

Kyle Mack, CEO of Middesk, on creating a modern business identity platform

Small business data is very different to consumer data. When a person is born, they don't need to go and open a bank account, obtain a line of credit or apply for some kind of permit. But a business may be three days old and want all those things. This creates a data challenge. This new business has little to no digital footprint and so the available data may be negligible. Which makes it hard and risky for banks and fintechs to work with them. Enter Middesk.My next guest on the Fintech One-on-One is Kyle Mack, the CEO and Co-Founder of Middesk. They are focused on business identity data and have spent a great deal of time and effort making it easier for banks and fintech to verify any business, including those that might only be a few days old. How they are able to do that makes for a very interesting discussion.In this podcast you will learn:The idea that led to the founding of Middesk.Why solving for business identity is so difficult.Middesk's three core product offerings.How they moved from fintechs to banks, to the mega-banks.The shockingly low percentage of new business bank accounts that are approved automatically at banks.The details of the report they send to their customers for each business.How they work with the business data they receive from state and local governments.The huge challenges of obtaining and working with this data.How they interact with those companies helping to create new business entities.Why they created their Address Risk Insights Tool and why it is important.How one address in Wyoming has 375,000 businesses "operating" there.How Middesk is working with lenders today.The scale they are at today.Why the incumbents have not created an offering like Middesk.Kyle's vision for the future of Middesk.Connect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes
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Dec 20, 2024 • 35min

Carlo Kobe, CEO of Fizz, on building a great financial app for college students

[Editor's note: This is our last podcast of 2024. We are taking two weeks off and will be back on January 9. Happy Holidays everyone!]The 20 million college students in the US today, while a vast market that is somewhat homogenous, has not been a focus for many banks or fintechs. Since the Card Act in 2010, credit card issuers have not been able to set up shop on campus trolling their wares. That has left a wide open market that no company has dominated, at least not yet. My next guest on the Fintech One-on-One podcast is Carlo Kobe, the CEO and Co-Founder of Fizz. Carlo is a Gen-Z founder with a financial app focused squarely on Gen-Z consumers, specifically college students. He maybe the youngest founder I have ever had on the show, but don't let his youth fool you. He is a deep thinker and quick learner and his thoughtful approach to the market has Fizz well positioned for success.In this podcast you will learn:The formative experience as an international student that sparked the idea for Fizz.How prepared college students are for adult financial responsibilities.The attitude of college student towards credit cards.How Carlo describes Fizz today.How they created a debit card that helps build credit.How they are underwriting these college students for their line of credit.How they are able to empower college students to manage money.Where most budgeting tool fall short and how Fizz is different.How they calculate their "Available to Spend" number.Why they decided to build their own tech stack.The two partner banks they are working with today.How they were able to raise $14 million from Kleiner Perkins.How they are marketing to college students.Why they intend to let their customers go after they age out past 25.Connect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes
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Dec 13, 2024 • 34min

Yaacov Martin, CEO of Jifiti, on building embedded lending programs for banks

When it comes to embedded lending, point of sale is really where the action is at. We have seen the explosion of BNPL volume over the last decade, but not every point-of-sale transaction is suitable for those platforms. Then we have banks, who have missed out on the credit card volume that has been lost to BNPL. Ideally, they would like to embed a lending solution into the point of sale that they control. This is where our guest today comes in.My next guest on the Fintech One-on-One podcast is Yaacov Martin, the CEO and Co-Founder of Jifiti. Based in Israel, but doing business globally, Jifiti works with large banks to customize embedded lending solutions at the point of sale that they can control. How this technology works and what it means for the future of lending is the focus of this conversation.In this podcast you will learn:The roots of Jifiti and how it began in the gifting business.Why IKEA encouraged them to move into lending.What they have created in embedded lending that is unique.How their technology works on the backend.How they work with the credit box of the lender.Why they chose to focus on banks in their go to market strategy.How they work with Citizens Bank as an example.The range of order sizes that they are working with today.What Yaacov has learned from working with large banks.Why the bank-fintech partnership challenges of 2024 hasn't impacted Jifiti.How their recently launched Tap Now Pay Later technology works.The beauty of working with digital wallets today.How they can power an installment loan through a wallet transaction.How they adapted their technology to work in different global markets.The scale that Jifiti is at today.His vision for the future of embedded finance.Connect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes
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Dec 6, 2024 • 35min

Romi Savova, CEO of PensionBee, on bringing innovation to retirement savings

There is a looming retirement crisis in the US and in many other countries for that matter. A large portion of the population has no retirement savings at all and will have to rely primarily on social security for their retirement income, and the future of that program is shaky at best. In fintech, not a lot of attention has been paid to this huge sector of financial services: retirement savings. And yet, there is so much room for digital innovation as much of it is still antiquated and paper-based.My next guest on the Fintech One-on-One podcast is Romi Savova, the CEO and Founder of PensionBee. An established fintech in the UK with a history going back 10 years that included an IPO in 2021, PensionBee is focused on bringing innovation to retirement savings. They have recently launched in the US market.In this podcast you will learn:The frustration that Romi experienced that led to the founding of PensionBee.The average number of times people switch jobs in their lifetime.How PensionBee helps workers simplify their retirement savings.The state of retirement in the UK.The traction that PensionBee has made in the UK.Why they decided to become a public company in 2021.What was behind their decision to expand to the US now.How their partnership with State Street works.Where they are at with their US rollout.The different investment options available for US investors.How many workplace retirement accounts have been abandoned in the US.The difference between the US and UK when it comes to retirement savings.How the PensionBee onboarding process works.How Romi views the future of retirement in the US.Her goals for PensionBee in the US.Connect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes

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