Alsco Uniforms: The It Pays to Keep Clean Podcast

In this engaging discussion, Shep Hyken, a customer service expert and bestselling author with a flair for magic, shares his unique approach to enhancing customer experience. He explains the importance of operationalizing feedback and outlines a five-step method for resolving complaints effectively. Shep emphasizes the Employee Golden Rule and reveals the power of asking brave follow-up questions to truly meet customer needs. He also illustrates how mixed reviews can build credibility, turning criticism into advocacy. A captivating blend of strategies and storytelling!

In this episode of the It Pays to Keep Clean podcast, Dana has the honor of speaking with the 2025 RR Steiner High Achievement Award winner Alex Stuart about her journey with Alsco Uniforms, her nationwide team of six, and her approach to growth in the healthcare space.

On Jim's last branch visits of 2025, he saw Lanham's point of pride recovering from equipment issues while maintaining new business, enjoyed some donuts with Alexandria's big service team, spent time with Wilmington's gregarious group of IPTKC podcast fans, and shared selling tips with Rochester's Route Sales Representatives.

Say g’day to this episode of the It Pays To Keep Clean podcast! Group Chief Executive for APAC Mark Roberts recounts his Alsco Uniforms journey that included a big move during the pandemic, strong ESG initiatives, and serving up the most important meal of the day.

In this episode of the It Pays To Keep Clean podcast, host Dana Craig has a chat with CLEAN CEO Kevin Godley about his journey from finance to the laundry industry, the impact of the last few years on their business, and their new plant in construction.

Never one to back down from a challenge, Regional Manager Russ Harsch made the leap from Region 7 to Region 3 less than a year ago, and it’s been action-packed ever since. Join us as Russ takes us through his journey in the industry, gushes about his team of leaders, and weighs the differences between the cultures in California versus Texas.

This ain’t his first rodeo! Cal Renick made the move from Regional Sales Manager in Region 7 to National Sales Manager in Region 2 less than a year ago, but you wouldn’t know it from Region 2’s big wins in the last quarter. Join us as he and Dana discuss the Springfield Clinic installation, tips for focusing on target market business, and teambuilding strategies for a young squad.

After connecting with an op-ed from Bob Steiner, Director of Human Resources , Gene Ketter knew Alsco Uniforms was the company he wanted to work for. Just ten days into his new position, he weighs in on running the Management Trainee Program, working with operations in the HR decision-making process, and his goals for the next 90 days.

In this episode of It Pays To Keep Clean, Jim catches the contagious energy of the teams in the Pacific Northwest as he discusses the Portland consolidation, the Seattle Fairmont installation, and the Vancouver C.A.R.E. Program.

Don’t let his southern roots fool you! Jacob Milford is loving the New England area as he visits our new acquisitions and gets to know his team in Region 6. Join us as he and Dana discuss hiring strategies, big wins from his first seven months, and the Churchill and MacIntosh acquisitions.