From the Ground Up

In this special episode of From the Ground Up, we sit down with Rica and Tasha Kendrick-Palmer, co-founders of Black Phlox, to hear how they’ve navigated the intertwined dynamics of partnership in both business and life. They share candid insights on dividing responsibilities, making tough decisions together, and maintaining a strong personal connection as their company grows. Robert Hines, South Region Area Manager at Chase, also joins the conversation to discuss how Chase for Business resources and mentorship help co-founders like Rica and Tasha stay collaborative, resilient, and focused on long-term growth—even when facing the unique challenges of entrepreneurship as a couple.

The mere idea of selling or exiting their businesses can bring out all kinds of reactions in founders. Some don’t want to even think about it. Others are putting a target sale price into their launch plans — the exit is the goal.   Wherever you fall on the exit-strategy spectrum, this Founder Group Chat has something for you.    On this episode, Inc.’s Graham Winfrey finishes his conversation with three founders: Fany Gerson, founder of Mexican ice cream and sweets brand La Newyorkina, Sarah LaFleur, CEO of women’s clothing company M.M. LaFleur, and Ariela Safira, founder of recently acquired mental health startup Zeera.   Watch and listen for their thoughts on exits. The Business Model will be back on Monday, and we’ll start another Founder Group Chat series next Friday with a new group of business leaders.  

Launched during the pandemic to bring people together outdoors, Toss & Spin is now scaling across the U.S. through smart growth decisions, strategic partnerships, and strong financial discipline supported by Chase for Business

A few years ago, Ariela Safira’s Zeera was set to launch a brick-and-mortar mental health concept in New York. The opening month was set to be April 2020.   As you might’ve guessed, things didn’t go as planned. Still, Ariela led her company through the hardships, a rebrand, and an acquisition.   It’s something of a storybook ending for a founder. But how did Ariela cope with the challenges? And how did she take care of herself along the way?   On this Founder Group Chat, Inc.’s Graham Winfrey continues his conversation with three founders.   Fany Gerson, founder of Mexican ice cream and sweets brand La Newyorkina   Sarah LaFleur, CEO of women’s clothing company M.M. LaFleur   Ariela Safira, founder of recently acquired mental health startup Zeera   Watch and listen to hear how they’ve successfully thrived and grown through adversity, plus how they look after their mental health along the way. 

From selling prints made at Kinko’s to global art exhibitions and collaborations with major brands like New Balance and Netflix, Chicago-based artist Louis de Guzman shares the leap-of-faith decisions and business tools that helped transform his creative vision into a thriving enterprise

As a founder, trying to scale your business can feel like walking on a knife’s edge. Go too fast or too early, you’ll fall off. Move too slowly and you’ll get left behind.   Every Friday on The Business Model, we’re hosting a Founder Group Chat. Each episode will feature a candid, in-depth conversation about one of the many pressing topics entrepreneurs are facing.  On this first group chat, our topic is scaling. Specifically, how do you scale in the right way? Three founders from very different industries share lessons on scaling that can apply across business.   Our roundtable is:  Fany Gerson, founder of Mexican ice cream and sweets brand La Newyorkina  Sarah LaFleur, CEO of women’s clothing company M.M. LaFleur  Ariela Safira, founder of recently acquired mental health startup Zeera  Graham Winfrey, deputy digital editor for Inc.  

The top 10 percent of earners account for half of consumer spending. To target those big spenders, brands are meeting them where they are: behind closed doors. Host Chloe Aiello talks with Inc. staff reporter Ali Donaldson about why brands are trying to get their products -- not on the shelves of major retailers, like Walmart, Target, or REI -- but behind the closed doors of private, members-only clubs. This means, putting products in the bars, restaurants, and gift shops of places that people have to pay tens, even hundreds of thousands of dollars a year, just to walk into.

Today, we have a special segment, brought to you by Inc. in collaboration with our partners at Glenfiddich Single Malt Scotch Whisky. This year, at the Inc. 5000 gala, Glenfiddich presented  this year's Legacy Award to Tim Heitmann, founder of Double Good. Double Good is a fundraising company that helps schools, teams, and nonprofits raise money by selling delicious, small-batch popcorn. Founded in 1998 and based in Burr Ridge, Illinois, the company has grown into a fully virtual platform, making it incredibly easy for organizers to set up and run fundraisers without handling any inventory, payments, or delivery. Supporters just order online, and Double Good takes care of the rest. This award recognizes a trailblazer, an individual who has graced the Inc. 5000 list multiple times, embodying the spirit of innovation, boldness, and a relentless drive to defy the ordinary.  Much like Glenfiddich, a brand that has pushed the boundaries of excellence throughout its 130- year history to become the world’s most awarded single malt scotch whisky, Tim Heitmann exemplifies the courage and brilliance it takes to redefine industries and elevate the game. Inc. Editor-in-Chief, Mike Hoffman, spoke with Tim Heitmann about his remarkable journey, the legacy he has built, and the honor of being presented this award sponsored by Glenfiddich. 

In this segment, we have another panel from our live event at this year’s Inc Founders House in Philadelphia. Editorial director Bonny Ghosh hosted a conversation about "The New Creative Frontier: Navigating the Creator Economy." She was joined by Matt Quinn, frontman and songwriter of the indie rock band Mt. Joy, and Dave Silver, co-founder and CEO of the marketing agency REC Philly. They explained how to sustain a fan base after a viral moment, how Rec Philly’s strategies enable companies, brands, and clients to connect with Gen Z and millennial audiences, and how Mt. Joy adjusted its content creation approach across all social platforms.

The Business Model by Inc. is the multi-episode-a-week podcast for small-business owners, entrepreneurs, and startup founders who want to start, run, and grow stronger companies. Each week we deliver a curated mix of business-trend analysis, actionable playbooks, and candid interviews with real founders—from Main Street businesses to cutting-edge startups.  In this video podcast, you’ll learn how to hire and lead, raise capital, market efficiently, manage cash flow, fix operations and supply chains, and leverage new technology and AI to stay ahead. Every episode is built to fit your workweek and help you make smarter decisions, faster.  If you only have time for one business podcast to start, run, and grow your company—this is it.