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The Voice of Retail

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Apr 22, 2022 • 38min

Top Global Retail Strategist and Educator Carl Boutet Live In Montreal on the State of Retail Innovation and the Great Acceleration

Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada.Live at the SIAL Food Innovation show in Montreal in The Food Professor podcast studio, and I welcome back retail educator and global retail strategist Carl Boutet. Together we catch up in person with pants on in a wide-ranging conversation around retail education, the great acceleration two years on, the future of globalization, the role of innovation, and discover whether Carl is a metaverse skeptic or optimist.We also have a special pop-in guest joining us to talk retail innovation in grocery, my partner from The Food Professor #podcast, and a long-time friend and colleague of Carl, Sylvain Charlebois. Thanks for tuning into this special episode of The Voice of Retail.  If you haven’t already, be sure and click subscribe on your favourite podcast platform so new episodes will land automatically twice a week, and check out my other retail industry media properties; the Remarkable Retail podcast, the Conversations with CommerceNext podcast, and the Food Professor podcast.  Last but not least, if you are into BBQ, check out my all new YouTube barbecue show, Last Request Barbeque, with new episodes each and every week! I’m your host Michael LeBlanc, President of M.E. LeBlanc & Company & Maven Media, and if you’re looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co!  Have a safe week everyone! About CarlMeasure => Analyse => Predict => PrescribeHow?+ Understand Your Purpose & Pertinence+ Build it's Resilience+ Make it SustainableGlobal/Executive/Strategic Advisory Service.2021 & 2022 Top Expert Global Rethink Retail most influential retail thinkers (2018 & 2019 Vend 100 Retail Influencer).Author of The Great Acceleration: The Race to Retail Resilience.https://studiorx.ca/the-great-acceleration/📓carl.boutet@studiorx.caAbout MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience and has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated on thought leadership panels worldwide.  Michael was recently added to ReThink Retail’s prestigious Top 100 Global Retail Influencers for a second year in  2022. Michael is also the producer and host of a network of leading podcasts, including Canada’s top retail industry podcast, The Voice of Retail, plus the Remarkable Retail with author Steve Dennis, Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois.  Most recently, Michael launched Conversations with CommerceNext, a podcast focussed on retail eCommerce, digital marketing and retail careers - all available on Apple, Spotify, Amazon Music and all major podcast platforms.   Michael is also the producer and host of the “Last Request Barbeque” channel on YouTube where he cooks meals to die for and influencer riches. Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world. 
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Apr 18, 2022 • 29min

Prep, Push, Pivot: Essential Career Strategies with author and career coach Octavia Goredema

Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada.With her new book "PREP, PUSH, PIVOT": Essential Career Strategies for Underrepresented Women" and her LA-based consulting company  Twenty Ten Agency, Octavia Goredema" is denting the universe with practical and far-reaching strategies focussed on careers and the workplace. As a highly sought after career coach and advisor to companies helping them retain the diverse workplace they are all working so hard to build, Octavia tells us why she wrote her book and who she had in mind, and shares key insights and lessons for both individuals looking to be more successful in the workplace, and organizations that need them to thrive. Thanks for tuning into this special episode of The Voice of Retail.  If you haven’t already, be sure and click subscribe on your favourite podcast platform so new episodes will land automatically twice a week, and check out my other retail industry media properties; the Remarkable Retail podcast, the Conversations with CommerceNext podcast, and the Food Professor podcast.  Last but not least, if you are into BBQ, check out my all new YouTube barbecue show, Last Request Barbeque, with new episodes each and every week! I’m your host Michael LeBlanc, President of M.E. LeBlanc & Company & Maven Media, and if you’re looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co!  Have a safe week everyone! About OctaviaOctavia Goredema is a career coach and the founder of Twenty Ten Agency, where she has coached leaders at renowned companies including Google, American Airlines, Tinder, General Motors, Nike, and Dow Jones. She is committed to helping underrepresented professionals advance their careers whether they are looking for a new job, dealing with job loss, pivoting to a new career, or returning to work after an extended absence. She shares her insights in her new book, PREP, PUSH, PIVOT: Essential Career Strategies for Underrepresented Women. An acclaimed career expert, Goredema’s insights have been featured in leading media outlets including NBC News, Yahoo, Los Angeles Times, The Guardian, Grazia, and Black Enterprise, among others. Octavia co-hosted HBR Now, Harvard Business Review’s weekly show about leadership. Goredema is a frequent speaker on the topic of career advancement at conferences, corporations, and academic institutions. She has led speaking engagements for UN Women’s National Student Committee, the Royal Society of Arts, University of California, Los Angeles, Clark Atlanta University, the University of Oxford, and the British government’s Department of Business, Innovation and Skills. 2 She is an Ambassador of the Pankhurst Centre, the birthplace of the suffragette movement in Manchester, England. In 2018, Goredema was featured in Women Who Dared, a major exhibition at the University of Oxford celebrating women who have made an impactful contribution to education, business, science, politics, and the arts. A dual U.S. and U.K. citizen, Goredema was appointed a Member of the Order of the British Empire by the Queen (MBE) in recognition of her work. Octavia is a Fellow of the Royal Society of Arts, where she leads the Gender Equity Network in the United States. Originally from England, Octavia lives in Los Angeles, California About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience and has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated on thought leadership panels worldwide.  Michael was recently added to ReThink Retail’s prestigious Top 100 Global Retail Influencers for a second year in  2022. Michael is also the producer and host of a network of leading podcasts, including Canada’s top retail industry podcast, The Voice of Retail, plus the Remarkable Retail with author Steve Dennis, Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois.  Most recently, Michael launched Conversations with CommerceNext, a podcast focussed on retail eCommerce, digital marketing and retail careers - all available on Apple, Spotify, Amazon Music and all major podcast platforms.   Michael is also the producer and host of the “Last Request Barbeque” channel on YouTube where he cooks meals to die for and influencer riches. Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world. 
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Apr 15, 2022 • 26min

Stepping Out in Style with Crocs President Michelle Poole: Best of the Remarkable Retail podcast

Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada. On this special episode I am thrilled to be sharing an excerpt from my Remarkable Retail podcast with best-selling author Steve Dennis.  Our guest  is Michelle Poole, President of Crocs. As Crocs celebrates its 20th anniversary we dig into the remarkable growth story behind the increasingly iconic footwear company. We address head-on the polarizing (or is it fundamentally under-estimated?) nature of the brand and how Michelle has turned that to advantage. We also learn about the personalizing power of jibbitz and how product extensions and geographic expansion are fueling their growth. We also delve deep into the diverse, increasingly digitally-driven, go-to-market strategy that is putting the company on a path to hit $5 billion in sales by 2026. Lastly we get Michelle's perspective on how to balance purpose and profits. About MichelleMichelle Poole became President, Crocs, Inc. in September 2020 and has oversight of the Americas, Asia and EMEA regional commercial teams, as well as Product Design and Management, Merchandising, and Marketing teams. Prior to this, she served as our Executive Vice President, Chief Product and Merchandising Officer since April 2020 and as our Senior Vice President and Chief Product and Merchandising Officer since 2014.In addition to her product and merchandising responsibilities, Ms. Poole assumed responsibility for our Marketing function in 2017. Ms. Poole has more than 28 years of experience and proven success in the development of leading global fashion and lifestyle brands including Sperry Top-Sider, Timberland, Kangol, Converse, MTV Europe and Pepe Jeans where she held a range of marketing, merchandising & product management roles. Since 2018, Ms. Poole has served on the board of Pact, a privately held apparel brand, based in Boulder, CO. She received her Bachelor’s honors degree in fashion marketing from the University of Northumbria, UK.  About UsSteve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel!  Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world. 
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Apr 11, 2022 • 33min

Winning Online with Veteran Retailer & Head of eCommerce for Vega, Andrew Cherwenka

Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada.For my last in-person episode recorded live in my Las Vegas pop-up podcast studio at Shoptalk #2022 pop-up recording studio, I'm thrilled to welcome back to the podcast long time friend and colleague, veteran retail technologist, Andrew Cherwenka As a skilled poker player, Andrew is right at home, walking the aisles at Shoptalk, and right at home in Vegas.  But in his role as head of eCommerce for Vega, a Vancouver-based, Miami VC-owned plant-based products nutrition company, he's not gambling with his international tech stack - he has built it from the ground up and tells us all about it. We also dive into Andrew's observations and learnings from the show, including live-streaming and learnings from live streams on the major platforms, DTC success factors, unique product placement concepts, and how to win with Amazon.  Thanks for tuning into this special episode of The Voice of Retail.  If you haven’t already, be sure and click subscribe on your favourite podcast platform so new episodes will land automatically twice a week, and check out my other retail industry media properties; the Remarkable Retail podcast, the Conversations with CommerceNext podcast, and the Food Professor podcast.  Last but not least, if you are into BBQ, check out my all new YouTube barbecue show, Last Request Barbeque, with new episodes each and every week! I’m your host Michael LeBlanc, President of M.E. LeBlanc & Company & Maven Media, and if you’re looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co!  Have a safe week everyone! About AndrewI lead the eCommerce team at Vega, the pioneer in plant-based nutrition. I'm a husband, a dad of 2 young boys, and an endurance athlete. About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience and has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated on thought leadership panels worldwide.  Michael was recently added to ReThink Retail’s prestigious Top 100 Global Retail Influencers for a second year in  2022. Michael is also the producer and host of a network of leading podcasts, including Canada’s top retail industry podcast, The Voice of Retail, plus the Remarkable Retail with author Steve Dennis, Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois.  Most recently, Michael launched Conversations with CommerceNext, a podcast focussed on retail eCommerce, digital marketing and retail careers - all available on Apple, Spotify, Amazon Music and all major podcast platforms.   Michael is also the producer and host of the “Last Request Barbeque” channel on YouTube where he cooks meals to die for and influencer riches. Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world. 
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Apr 8, 2022 • 23min

Modern store design thinking & the reality of the metaverse: an exclusive interview with Melissa Gonzalez, CEO, The Lionesque Group and Principal MG2

Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada.Recorded live high about the Las Vegas sand in my Shoptalk #2022 pop-up recording studio; on this episode, I enjoy sitting down in person with fellow ReThink Retail top influencer and sought-after thought leader in the retail design and architecture space, Melissa Gonzalez. With a deep background rich in experience and varied across industries, Melissa has been helping retailers think through everything from pop-up retail to modern store design and integration of curb side and BOPIS for well over a decade. In a wide-ranging interview, we talk about the modern retail store's future, the metaverse's actual reality, and lessons learned from the conference stage at the Shoptalk event that brought us together. Thanks for tuning into this special episode of The Voice of Retail.  If you haven’t already, be sure and click subscribe on your favourite podcast platform so new episodes will land automatically twice a week, and check out my other retail industry media properties; the Remarkable Retail podcast, the Conversations with CommerceNext podcast, and the Food Professor podcast.  Last but not least, if you are into BBQ, check out my all new YouTube barbecue show, Last Request Barbeque, with new episodes each and every week! I’m your host Michael LeBlanc, President of M.E. LeBlanc & Company & Maven Media, and if you’re looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co!  Have a safe week everyone!Learn more and sign up for the GELF LA event here:https://www.globalecommerceleadersforum.com/la2022/About MelissaMelissa Gonzalez is the founder of The Lionesque Group, an award winning firm of experiential retail strategists, designer and project managers, as well as a Principal and Shareholder in global architecture firm MG2 and author of The Pop-Up Paradigm: Building Human Connections in a Digital Age. Some of her clients to date include Amazon, Burrow, Brandless, Carbon38, Dormify, Marc Jacobs, M.Gemi, Nordstrom, and The RealReal. Melissa is a regular go-to expert in retail and experiential design, and is often featured in Forbes, Fortune, WSJ, Business Insider, Glossy, Digiday, Retail Touchpoints, WWD and on Cheddar and CBS News. She is the host of the Retail Refined podcast and a regular contributor to AW360. The work behind Melissa and her team has received notable award recognition from CLIO, Glossy, and New York Design Awards. She has also been recognized as one of LinkedIn’s top 10 must-know writers and creators, Design: Retail’s Top 10 Retail Design Influencers of the Year, Design: Retail's 40 under 40, and Innovator of the Year by Retail Touchpoints. Some of her representative media:How retailers are rethinking store experiences:https://nrf.com/blog/how-retailers-are-rethinking-store-experiencesTrendsetting online retailers putting the buzz back into brick and mortarhttp://www.cnbc.com/2016/12/20/trendsetting-online-retailers-putting-the-buzz-back-into-pop-up-shops.htmlAn Inside Look at the Pop-Up Retail Phenomenon:http://www.bloomberg.com/video/an-inside-look-at-the-pop-up-retail-phenomenon-1nZwFqJ0Ra~ZU3vgwGlkNg.htmlMeet the Innovators- How Pop-Ups Change the Retail Landscape:https://itunes.apple.com/us/podcast/meet-innovators-how-pop-ups/id868990410?mt=2About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience and has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated on thought leadership panels worldwide.  Michael was recently added to ReThink Retail’s prestigious Top 100 Global Retail Influencers for a second year in  2022. Michael is also the producer and host of a network of leading podcasts, including Canada’s top retail industry podcast, The Voice of Retail, plus the Remarkable Retail with author Steve Dennis, Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois.  Most recently, Michael launched Conversations with CommerceNext, a podcast focussed on retail eCommerce, digital marketing and retail careers - all available on Apple, Spotify, Amazon Music and all major podcast platforms.   Michael is also the producer and host of the “Last Request Barbeque” channel on YouTube where he cooks meals to die for and influencer riches. Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world. 
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Apr 4, 2022 • 32min

The Echo-Boom of Global eCommerce: Kent Allen and Jim Okamura, Co-Founders of the Global eCommerce Leaders Forum Live from Last Vegas

Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada. Live from my podcasting studio high above the Vegas sands during Shoptalk 2022, I sit down and talk about the latest news and developments in the global eCommerce industry with two of the sharpest minds in the space. Kent Allen and Jim Okamura, consultants, advisors, industry analysts and co-founders of the Global Ecommerce Leaders Forum, are back as my special guests in-person together for an exclusive interview in my Las Vegas podcast studio.   We catch up and talk about the latest developments in global commerce, including the moves China is making internationally, the echo-boom of worldwide eCommerce and the upcoming GELF LA event on April 21, which is open to all retailers to apply to attend.Thanks for tuning into this special episode of The Voice of Retail.  If you haven’t already, be sure and click subscribe on your favourite podcast platform so new episodes will land automatically twice a week, and check out my other retail industry media properties; the Remarkable Retail podcast, the Conversations with CommerceNext podcast, and the Food Professor podcast.  Last but not least, if you are into BBQ, check out my all new YouTube barbecue show, Last Request Barbeque, with new episodes each and every week! I’m your host Michael LeBlanc, President of M.E. LeBlanc & Company & Maven Media, and if you’re looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co!  Have a safe week everyone!Learn more and sign up for the GELF LA event here:https://www.globalecommerceleadersforum.com/la2022/Photo by NASA on UnsplashAbout KentI help innovative digital companies tell their story and build relationships with prospective and established clients and partners. I've spent the last twenty years providing market analysis, research & thought leadership, market development and consulting services within the ecommerce technology and digital marketing community.Current focus: Globalization via cross-border ecommerce, marketplaces and international retail expansion. Co-founded the Global eCommerce Leaders Forum to foster community among and provide education to digital professionals with international growth objectives.My 20+ years of experience in the digital commerce and marketing industry and strong personal connections have provided me with opportunities to stay ahead of the curve and explore "what's next" for my clients and our audiences.My research, content marketing & thought leadership skills coupled with my strong client interface skills allow me to define & execute next-generation marketing and commerce strategies & improve business performance. Specialties/Skills: Market Research, Communications, Strategy, Planning, Best Practices, Trend, Data and Competitive Analysis, Public Speaking, Writing and ExpressionAbout Jim Jim Okamura is Partner with McMillan Doolittle - The Retail Experts. Jim has more than 25 years of consulting experience focused on the retail industry, including 20+ years in digital transformation strategies for retailers, brands and retail-related companies. Specializations include cross-border & global ecommerce and organization design for digital transformations. Through our global alliance, Ebeltoft Group, we have deep retail expertise in more than 20 countries.Clients include Wahl Clipper, Gap, adidas, Hunter Fan, Bassett Furniture, Giant Eagle, Federated Coop, Harley-Davidson, Baccarat, DSW, Tractor Supply Co., MasterCard, Verizon Wireless, Neiman Marcus, Navy Exchange, Lands’ End, Microsoft, The Body Shop International, L Brands, Timberland, Media Markt, Lowe’s Companies, Pep Boys, Crate and Barrel, Loyalty One, VISA, and Cadillac Fairview.Jim is a Co-founder of the Global E-Commerce Leaders Forum, a community and conference series focused on global and cross-border ecommerce. Digital Retail Globalization, such as riding China's ecommerce growth wave, is important for brands, retailers and distribution partners of all sizes.About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience and has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated on thought leadership panels worldwide.  Michael was recently added to ReThink Retail’s prestigious Top 100 Global Retail Influencers for a second year in  2022. Michael is also the producer and host of a network of leading podcasts, including Canada’s top retail industry podcast, The Voice of Retail, plus the Remarkable Retail with author Steve Dennis, Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois.  Most recently, Michael launched Conversations with CommerceNext, a podcast focussed on retail eCommerce, digital marketing and retail careers - all available on Apple, Spotify, Amazon Music and all major podcast platforms.   Michael is also the producer and host of the “Last Request Barbeque” channel on YouTube where he cooks meals to die for and influencer riches. Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world. 
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Apr 1, 2022 • 36min

The Art of Retail Reinvention with Linda Maslechko, Chief Reinvention Officer

Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada.I first met the impressive Linda Maslechko in her dual role of owning an award-winning retail apparel brand was a disruptor in its niche and serving the Canadian retail community on RCC's Board of Directors.   Fast forward a few years, and her retail brand is no more. Still, the lessons learned from starting, growing and ultimately winding up her retail business are the cornerstone of Linda's new calling - business reinvention.In a compelling interview, she takes us through her professional history and the process she now uses to merge experience and reinvention frameworks to help retailers and other businesses get ready for what comes next.Thanks for tuning into this special episode of The Voice of Retail.  If you haven’t already, be sure and click subscribe on your favourite podcast platform so new episodes will land automatically twice a week, and check out my other retail industry media properties; the Remarkable Retail podcast, the Conversations with CommerceNext podcast, and the Food Professor podcast.  Last but not least, if you are into BBQ, check out my all new YouTube barbecue show, Last Request Barbeque, with new episodes each and every week! I’m your host Michael LeBlanc, President of M.E. LeBlanc & Company & Maven Media, and if you’re looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co!  Have a safe week everyone! About LindaLinda Maslechko founded and scaled an award-winning retail apparel brand that was a disruptor in its niche. She has a sharp business acumen honed from years of experience as an entrepreneur, from driving growth to euphoric highs to developing the resiliency needed to manage the lows. She has taken that skillset to build a business coaching practice that has helped dozens of entrepreneurial businesses launch, pivot, reinvent and thrive. In the past year, Linda studied under Dr. Nadya Zhexembayeva to become a Certified Reinvention Practitioner (one of only 200 in the world) and is a Chief Reinvention Officer for Reinvention Canada. Running a successful business amidst constant change can be overwhelming. Using the Reinvention Method, Linda helps companies learn new tools to create clarity amid uncertainty, turn disruption into an opportunity, and develop a reinvention mindset that will become their competitive advantage. These are the skills EVERY business needs to know. Linda is also a passionate retail consultant, combining strategy with a “thing” for inventory and cash flow management to power growth and realize the possibilities. She is proud to be an Affiliate of Management One, serving clients in Canada and the US.  Linda is a frequent guest speaker at Canadian universities and business forums, an active alumnus, speaker, and GROW by EO Business Accelerator Coach with the Entrepreneurs’ Organization, and has been a featured speaker on The Reinvention Show, Easy Reinvention Lab, and the Reinvention Canada Summit.  You can connect with Linda on LinkedIn: https://www.linkedin.com/in/linda-maslechko-crp-24288a15/ or through the Reinvention Canada website: www.reinventioncanada.ca About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience and has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated on thought leadership panels worldwide.  Michael was recently added to ReThink Retail’s prestigious Top 100 Global Retail Influencers for a second year in  2022. Michael is also the producer and host of a network of leading podcasts, including Canada’s top retail industry podcast, The Voice of Retail, plus the Remarkable Retail with author Steve Dennis, Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois.  Most recently, Michael launched Conversations with CommerceNext, a podcast focussed on retail eCommerce, digital marketing and retail careers - all available on Apple, Spotify, Amazon Music and all major podcast platforms.   Michael is also the producer and host of the “Last Request Barbeque” channel on YouTube where he cooks meals to die for and influencer riches.  Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world. 
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Mar 28, 2022 • 29min

The Great DTC v. Wholesale Debate with BMO's Simeon Siegel: Best of the Remarkable Retail podcast

Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada. On this special episode I am thrilled to be sharing an excerpt from the most popular Remarkable Retail podcast so far of our fourth season, and second only to our Scott Galloway interview episode, where my podcast partner & best selling author Steve Denis and I welcome Simeon Siegel, the retail rockstar analyst from BMO for a provocative discussion on whether going direct-to-consumer is all it's cracked up to be. In a Masterclass on retail growth strategies, we first clean up some of the often confusing nomenclature, then discuss whether wholesale really is a dirty word and how everything old is often new again. Mostly we go beyond the clickbait headlines to dig into Simeon's report which countered the narrative that going direct automatically leads to an increase in revenues and profits. And we get his hot takes on Nike's strategy and how we should think about the right mix of wholesale and direct going forward. As an added bonus, Steve reminds us that DTC is hardly new and creates yet another term: "Analog Native Vertical Brands" or "ANVB's."   Let’s listen in now as Steve kicks us off. To get a copy of Simeon's report email him at simeon.siegel@bmo.com Steve's recent Forbes articles related to our news segment: https://www.forbes.com/sites/stevendennis/2022/03/04/amazons-surprise-store-closings-are-much-ado-about-nothing-heres-why/?sh=147f7e635acf  https://www.forbes.com/sites/stevendennis/2022/02/07/what-we-get-so-very-wrong-about-amazons-retail-profitability/?sh=5523cd2721aa https://www.forbes.com/sites/stevendennis/2022/02/23/the-stores-strike-back-again-again/?sh=284ab5657a92   About Simeon Siegel, CFA Simeon Siegel is a Managing Director and Senior Analyst at BMO Capital Markets specializing in Retail and E-commerce. Simeon started his career at Goldman Sachs and his since worked on the #1 ranked Retail franchise at JPMorgan and Nomura | Instinet.   Simeon has been named a Rising Star of Wall Street by Institutional Investor, a Rising Star of Equity Research by Business Insider, a Top Stock Picker by StarMine and a Top Earnings Estimator by Thomson Reuters and Refinitiv. He has worked on the Institutional Investor #1 ranked All America Research Team for Specialty Retail and the Wall Street Journal's "Best on the Street" list of top analysts. He is in constant dialogue with investors and C-Level Management across the industry, analyzing and advising on the ever-evolving retail landscape. He is a regular guest on CNBC and frequently quoted across the media including The Wall Street Journal, The New York Times, Women's Wear Daily, The Business of Fashion, Barron's and Bloomberg, among others.   Simeon received a BA in Economics and Philosophy from Columbia University and is a CFA charterholder. He serves on the Boards of Read Ahead and the Hebrew Free Loan Society and is Vice Chair of the UJA Luxury Division. About Us Steve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel!   Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world. 
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Mar 25, 2022 • 27min

Elevating the Employee and Customer Experiences with Collaboration at Longo's

Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada. On this special episode I’m picking up an interview from a livestream I hosted for the Retail Council of Canada Retail Human Resources forum.  I’m joined by Liz Volk, Chief Human Resources Officer, and Alex Green, Chief Marketing Officer, from Longos, a 65 year old innovative family regional grocery store operating in southern Ontario. Employee engagement at Longo’s is deeply rooted in the value of collaboration between the HR and marketing teams. Liz andd Alex join me for a fireside chat to share the keys to collaboration and driving transformational change. Learn how in this unique relationship these teams work together to deliver messaging, training and support for employees that then translates into increased engagement for the best customer experiences.   Let’s listen in now.  Thanks for tuning into this special episode of The Voice of Retail.  If you haven’t already, be sure and click subscribe on your favourite podcast platform so new episodes will land automatically twice a week, and check out my other retail industry media properties; the Remarkable Retail podcast, the Conversations with CommerceNext podcast, and the Food Professor podcast.  Last but not least, if you are into BBQ, check out my all new YouTube barbecue show, Last Request Barbeque, with new episodes each and every week! I’m your host Michael LeBlanc, President of M.E. LeBlanc & Company & Maven Media, and if you’re looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co!  Have a safe week everyone! About Liz As the Chief Human Resources Officer at Longo’s, Liz Volk is a people-focused leader who believes that an organization’s results are achieved through highly engaged teams delivering on a clearly defined Guest strategy. She is dedicated to creating a robust corporate culture that promotes business growth and Guest loyalty by empowering and motivating Team Members to achieve their full potential and bring their best. Liz, a CHRE, is seasoned HR professional with many years of experience, and during her last 15 years with Longo’s, she has been instrumental in creating a long-term people strategy aligned with the company’s strategic vision. She has also been responsible for leading many areas of the business including total rewards, talent acquisition, learning & development, internal communications, risk management, project management office and sustainability. In 2014, she embarked on a year-long assignment in Store Operations to fully understand and experience the business from both a Guest and Team Member perspective. Most recently, she has been pivotal in creating and co-chairing a Diversity, Equity, and Inclusion Council. The council is responsible for providing a safe and inclusive environment, where diversity is valued, equity is achieved, and everyone has a sense of belonging. Longo’s was started by Tommy, Joe and Gus Longo in 1956. Longo’s currently has 36 stores, with more on the horizon, and an e-commerce grocery delivery service called Grocery Gateway. Longo’s is under the Empire Company Limited umbrella, and remains a family-operated grocery retail business committed to creating meaningful and long-lasting relationships with Guests underpinned by the guiding principle: we will only serve to others what we can confidently serve to our families. About Alex I believe in remarkable people and their ideas and I’m on a mission to unleash this potential to allow individuals, teams, and organizations to thrive in an ever-changing world. As a seasoned executive, I am at my best when leading teams and brands through transformative change that’s grounded in insight. I unlock new value through aligning company, product, service and brand design which is magnified with powerful, fully integrated go-to-market strategies and backed by empowered and motivated teams. I have particularly deep expertise as a Brand and Marketing leader that embraces the exponential value of different versus the incremental value of better. In addition to traditional and digital performance marketing skillsets, I am well-grounded in data & analytics, loyalty program design & CRM, as well as digital product, UX and e-commerce management. These strategic capabilities are paired with a strong optimism bias, resilient mindset and change management and executive coaching certifications. All in support of getting the right ideas to market to navigate disruptive environments and deliver business results. At Longo’s, I am loving being at the forefront of a full retail transformation that touches all aspects of our Guest and Team Member experience. It’s strategic yet hands-on with a highly entrepreneurial team in a fast-paced and rapidly changing industry. We are testing, learning and improving every day. In support of great ideas everywhere, I recently established RMRKBL, a free presentation training field guide and toolkit designed to help people better express their ideas, so they can get on with changing the world. You can check it out at rmrkbl.ca.                                About Michael Michael is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience and has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated on thought leadership panels worldwide.  Michael was recently added to ReThink Retail’s prestigious Top 100 Global Retail Influencers for a second year in  2022. Michael is also the producer and host of a network of leading podcasts, including Canada’s top retail industry podcast, The Voice of Retail, plus the Remarkable Retail with author Steve Dennis, Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois.  Most recently, Michael launched Conversations with CommerceNext, a podcast focussed on retail eCommerce, digital marketing and retail careers - all available on Apple, Spotify, Amazon Music and all major podcast platforms.   Michael is also the producer and host of the “Last Request Barbeque” channel on YouTube where he cooks meals to die for and influencer riches.    Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world. 
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Mar 21, 2022 • 37min

Simons new CEO Bernard Leblanc on modern retail and leading an iconic Canadian retailer

Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada.For the first time in its 180 year history, La Maison Simon, better known as Simons, based in Quebec City, will be led by a non-family member as CEO.   And you are about to meet him.Simons was founded in 1840 by John Simons in Quebec City. It is Canada's oldest private family business, with 15 Simons stores, nine in Quebec, including its head office in Quebec City, three in Alberta, one in British Columbia, and two in Ontario.My guest in this exclusive interview is Simon's new CEO, Bernard Leblanc. After launching his business career at Simons, then a stint abroad, Bernard came back to Quebec City, assuming several key roles until ultimately being offered the leadership of this iconic Canadian retailer.In a wide-ranging interview, we talk about his career journey, plans for Simons, and how the COIVD era may have changed retail. Still, the fundamentals continue to create remarkable connections with consumers.   Thanks for tuning into this special episode of The Voice of Retail.  If you haven’t already, be sure and click subscribe on your favourite podcast platform so new episodes will land automatically twice a week, and check out my other retail industry media properties; the Remarkable Retail podcast, the Conversations with CommerceNext podcast, and the Food Professor podcast.  Last but not least, if you are into BBQ, check out my all new YouTube barbecue show, Last Request Barbeque, with new episodes each and every week! I’m your host Michael LeBlanc, President of M.E. LeBlanc & Company & Maven Media, and if you’re looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co!  Have a safe week everyone! About Bernard With more than 25 years of experience as a multidisciplinary leader, he has worked at La Maison Simons as Merchandise Manager (1994-2000) and Vice President of Operations (2015-2020), and most recently as Executive Vice President and Chief Operating Officer (2020-2022), where he was involved in strategic planning and governance, management of several departments and stores, as well as supply chain and facilities management.  In 2022, he was appointed President and Chief Executive Officer. For the first time in its rich history, Canada's oldest privately held family business is not led by a member of the Simons family. Over the course of his career, Bernard has held several key positions that have allowed him to develop strong expertise in operations management, retail network development, product development, procurement, and supply chain management.Prior to returning to La Maison Simons in 2015, he spent 15 years with BRP, including six years in Europe, where he was Vice President and Regional General Manager responsible for Western Europe, Middle East and Africa, and three years in Asia, where he served as Director of Strategic Sourcing.Bernard holds a Bachelor of Commerce degree, with a major in International Business and a minor in Finance, obtained with great distinction from Concordia University. About Michael Michael is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience and has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated on thought leadership panels worldwide.  Michael was recently added to ReThink Retail’s prestigious Top 100 Global Retail Influencers for a second year in  2022. Michael is also the producer and host of a network of leading podcasts, including Canada’s top retail industry podcast, The Voice of Retail, plus the Remarkable Retail with author Steve Dennis, Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois.  Most recently, Michael launched Conversations with CommerceNext, a podcast focussed on retail eCommerce, digital marketing and retail careers - all available on Apple, Spotify, Amazon Music and all major podcast platforms.   Michael is also the producer and host of the “Last Request Barbeque” channel on YouTube where he cooks meals to die for and influencer riches. Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world. 

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