Retail Gets Real

National Retail Federation
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Jan 21, 2019 • 20min

#100 Dick’s Sporting Goods CEO on leadership and service

In the last year, Ed Stack, Chairman and CEO of Dick’s Sporting Goods, has made headlines and left a lasting impression on the retail industry. The company has also navigated a time of great change in retail, all while committing to support youth sports programs across the country. Stack sits down at NRF 2019: Retail’s Big Show to share more about the vision that drives Dick’s. Learn more at retailgetsreal.com.
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Jan 16, 2019 • 21min

#99 Levi Strauss & Co.’s Chip Bergh: Reviving a brand that stands for something

Levi’s experienced almost a decade of sales stagnation and nearly lost a generation of young consumers, but new leadership and a clear strategy helped the brand reclaim lost ground and reemerge as a cultural touchstone. On this episode, we talk with Levi Strauss & Co. President and CEO Chip Bergh, who was recently recognized as “The Visionary” by NRF. Learn more at retailgetsreal.com.
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Jan 14, 2019 • 20min

#98 Reporting on retail: What’s changing in 2019 and beyond

People might think reporting on retail is simple because “it’s just about shopping,” says Phil Wahba, senior writer covering retail at Fortune magazine, but there's a lot more happening. Wahba joins Retail Gets Real to talk about what goes into reporting on this complex industry and the stories to watch in 2019. Learn more at retailgetsreal.com.
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Jan 7, 2019 • 25min

#97 Convenience, culture and curation: Innovations that transform retail

The retail store is transforming, and innovation means opportunity and change. Oliver Chen covers retail for Cowen and Company and sees a lot of this transformation firsthand. In this episode, Chen discusses how modern retailers are updating their success metrics for a new age and what the future of retail holds for companies and their customers. Learn more at retailgetsreal.com.
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Dec 31, 2018 • 23min

#96 The state of retail heading into 2019

2018 has been one of the best years for the retail industry in a decade. While the economic environment will be more complicated in the year ahead, retail CEOs are feeling optimistic about 2019. Matthew Shay, president and CEO of the National Retail Federation, reflects on the state of the industry and what’s to come in 2019. Learn more at retailgetsreal.com.
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Dec 24, 2018 • 25min

#95 Scott Galloway: The retailer with the best workforce wins (Rerelease)

Last year, we talked to business guru Scott Galloway about what it takes to succeed in retail today, the importance of a great workforce and what Amazon’s next move should be. Ahead of his appearance at NRF 2019: Retail’s Big Show, we’re revisiting his industry predictions. Learn more at retailgetsreal.com.
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Dec 19, 2018 • 6min

#94 Last-minute holiday shopping

A lot of consumers spread out holiday shopping over the last two months of the year, but “people still have a lot of shopping left to do,” says NRF Director of Industry and Consumer Insights Katherine Cullen. She joins the third installment of the podcast’s holiday mini-series to discuss who’s still shopping and what retailers can expect during the last weekend before Christmas, including Super Saturday. Learn more at retailgetsreal.com.
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Dec 17, 2018 • 23min

#93 Retail predictions for 2019: What’s in and what’s out

From experiments in retail experiences to robotics in fast casual restaurants, NRF’s Director of Industry and Consumer Insights Katherine Cullen and Susan Reda, editor of STORES Magazine, discuss the trends that are likely to shape the retail landscape in 2019. Learn more at retailgetsreal.com.
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Dec 12, 2018 • 6min

#92 ‘Tis the giving season

NRF’s Director of Industry and Consumer Insights Katherine Cullen discusses what NRF’s holiday consumer survey revealed about how people are giving back to the community during the holidays. Learn more at retailgetsreal.com.
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Dec 10, 2018 • 21min

#91 How Neiman Marcus innovates to adapt

Neiman Marcus has learned a thing or two over its 109-year history — and one thing is for sure: The company must anticipate future customer needs if they want to stay on the cutting edge of retail. Scott Emmons, head of the innovation lab, discusses how Neiman Marcus does it while staying true to its origins. Learn more at retailgetsreal.com.

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