The Cloudcast

SHOW: 422DESCRIPTION: Brian talks with two entrepreneurs from the MetLife Digital Accelerator powered by Techstars program about their startups (The Difference, and Zogo Finance) about how people are trusting some of their most important and personal relationships and learning to new services offered via the Internet instead of face-to-face. We explore this generational change in how we've evolved to trust the Internet.SHOW SPONSOR LINKS:The Cyberwire - Your security news connection.The Cyberwire daily podcastDatadog Homepage - Modern Monitoring and AnalyticsTry Datadog yourself by starting a free, 14-day trial today. Listeners of this podcast will also receive a free Datadog T-shirt[FREE] Try an IT Pro ChallengeGet 20% off VelocityConf passes using discount code CLOUDSHOW INTERVIEW LINKS:The DifferenceZogo Finance SHOW NOTES:The Difference (@thedifferenceAI) - Bea Arthur (@BeaArthurLMHC), Co-Founder/CEO - on demand therapy via phone (or Alexa)How has the personality profile of people changed/evolved such that they are OK with sharing personal information with “unknown” doctors?How is patient information (doctor notes) managed between the patient, any given doctor, and the on-going doctors on the platform?Is there a technology aspect that is reviewing calls and tagging discussions or making recommendations (e.g. helping the doctor or patient)?Zogo Finance (@zogofinance) - Bolun Li, Co-Founder & CEO - Teaching kids personal finance through incentivesWho is typically creating the initial interaction for the child? (the child or the parent?)What type of curriculum is involved? What’s the scope? Are there collaborative aspects between kids?How do you walk the line between financial literacy learning and lack of trust for the banks since 2008?FEEDBACK?Email: show at thecloudcast dot netTwitter: @thecloudcastnet and @ServerlessCast

SHOW: 421DESCRIPTION: Brian talks with Julia Evans (@b0rk, software engineer, data scientist, ‘zine artist) about the fundamentals of HTTP/HTTPS, and the interaction of web traffic with CDNs, Load-Balancers and Edge Proxies. SHOW SPONSOR LINKS:PricingWire:  Monetization & Pricing Strategy for Software & Technology InnovatorsPricingWire - Pricing Metric Decision GuideDatadog Homepage - Modern Monitoring and AnalyticsTry Datadog yourself by starting a free, 14-day trial today. Listeners of this podcast will also receive a free Datadog T-shirt[FREE] Try an IT Pro ChallengeGet 20% off VelocityConf passes using discount code CLOUDCLOUD NEWS OF THE WEEK:DOD awards JEDI contract to Microsoft AWS revenues grow, but growth continue to slowGoogle’s profitability drops, but “other” business (which includes GCP) did exceed expectationsSpotify podcast growth +39%SHOW INTERVIEW LINKS:Julia Evans BlogWizard ZinesSHOW NOTES:Topic 1 - Welcome to the show. Before we get into a broader discussion, tell us a little bit about your background. Topic 1a - We’ve followed your “zines” via Twitter for a while. They cover quite a large number of topics. Give us some background on how you started taking this self-learning process and turning it into a visual medium?Topic 2 - You’ve recently been doing a bunch of work around HTTP. Most people know HTTP as the thing they type into a web-browser (sometimes). Let’s dig into why it might be important for people to know more about how the lifecycle of HTTP can impact their application performance.Topic 3 - Lots of the content we access on the Internet is stored/cached in CDNs around the world. Walk us through the basics of how CDNs work, and some of the interactions between HTTP and CDNs that can either improve performance or generally make an application’s life miserable. Topic 4 - Beyond CDNs, another big element that impacts HTTP traffic is load-balancers. Many people understand how basic IP-load balancing works, but how can it be different between L4 and L7 load-balancers? Topic 5 - Now how does encryption factor into all of this, as things like HTTP or TLS become part of the traffic? What are some of the guidelines that either developers or infrastructure teams should be thinking about with regard to those encrypted streams? FEEDBACK?Email: show at thecloudcast dot netTwitter: @thecloudcastnet and @ServerlessCast

SHOW: 420DESCRIPTION: Brian talks with Nicolas Vandenberghe (@NicolasVDB, Co-Founder at @ChiliPiper) about the buying and selling of SaaS services, how to streamline interactions, and how to better engage with potential SaaS users. SHOW SPONSOR LINKS:Datadog Homepage - Modern Monitoring and AnalyticsTry Datadog yourself by starting a free, 14-day trial today. Listeners of this podcast will also receive a free Datadog T-shirtPricingWire:  Monetization & Pricing Strategy for Software & Technology InnovatorsPricingWire - Pricing Metric Decision Guide[FREE] Try an IT Pro ChallengeGet 20% off VelocityConf passes using discount code CLOUDCLOUD NEWS OF THE WEEK:Splunk has agreed to acquire @streamlio, an open-source distributed messaging leader. SAP CEO leaves to go to ServiceNowServiceNow CEO leaves to go to Nike MPLS is back - Pensando SystemsRed Hat OpenShift 4.2 shipped / GASHOW INTERVIEW LINKS:Chili Piper HomepageSHOW NOTES:Topic 1 - Welcome to the show. You have quite a broad background in the SaaS space. Can you tell us a little bit about your background prior to founding Chili Piper?Topic 2 - The buying of IT services has become so distributed, not only the buyers, but the influencers, and the actual sellers. Can you help us better understand the bigger picture about the processes involved in information gathering, decision-making, and then the on-going relationship with the services being bought? Topic 3 - Chili Piper brings together, or orchestrates, the ability to gather and use information from lots of tools that help sales, marketing, and analytics teams (Hubspot, Marketo, Eloqua, Salesforce, Twillio, etc.). How does the work you do translate into the teams that need either a bigger picture, or sometimes a smaller more granular picture of the market?Topic 4 - Can you talk about some examples of how your customers leverage the Chili Piper technologies to improve their performance or market perspective?Topic 5 - Are the tools and techniques that Chili Piper brings to market specific to the SaaS business model, or could they equally be applied to other more CAPEX-centric or Contract-centric business models?FEEDBACK?Email: show at thecloudcast dot netTwitter: @thecloudcastnet and @ServerlessCast

SHOW: 419DESCRIPTION: Brian talks with Sarah Catanzaro (@sarahcat21, Principal at @AmplifyPartners) about approaches to evaluate complex markets and business models.  SHOW SPONSOR LINKS:PricingWire:  Monetization & Pricing Strategy for Software & Technology InnovatorsPricingWire - Pricing Metric Decision GuideDatadog Homepage - Modern Monitoring and AnalyticsTry Datadog yourself by starting a free, 14-day trial today. Listeners of this podcast will also receive a free Datadog T-shirt[FREE] Try an IT Pro ChallengeGet 20% off VelocityConf passes using discount code CLOUDCLOUD NEWS OF THE WEEK:Australia, US negotiate CLOUD Act data swap pactSHOW INTERVIEW LINKS:Sarah’s Homepage at Amplify PartnersSHOW NOTES:Topic 1 - Welcome to the show. Tell about your background prior to joining Amplify Partners. Topic 2 - There’s an interesting thread that weaves its way through aspects of your career - being able to build intelligent models to understand and predict somewhat unstable environments. Can you walk us through the process of how those models and the analysis comes together? Topic 3 - There’s a level of responsibility through the supply-chain of our industry. I feel like VCs have a responsibility to not only spot trends, but also spot frauds. How does your background and experience help you determine good investments, or strong potential trends?  Topic 4 - One of your focus areas is machine intelligence. What is the state of machine intelligence today, and where are some of the areas that encourage you that it can become more widely used?  FEEDBACK?Email: show at thecloudcast dot netTwitter: @thecloudcastnet and @ServerlessCast

SHOW: 418DESCRIPTION: Brian talks with Joseph Landes, (@josephlandes, Chief Revenue Officer @GetNerdio) about the unique characteristics of the Azure Cloud, how MSPs are able to differentiate or partner in the market with public clouds, and how Nerdio helps bring together popular services in simple ways.  SHOW SPONSOR LINKS:Datadog Homepage - Modern Monitoring and AnalyticsTry Datadog yourself by starting a free, 14-day trial today. Listeners of this podcast will also receive a free Datadog T-shirtPricingWire:  Monetization & Pricing Strategy for Software & Technology InnovatorsPricingWire - Pricing Metric Decision Guide[FREE] Try an IT Pro ChallengeGet 20% off VelocityConf passes using discount code CLOUDCLOUD NEWS OF THE WEEK:AWS faces Elasticsearch lawsuit for trademark infringement Google decides not to donate Istio or Knative to the CNCFSHOW INTERVIEW LINKS:Nerdio HomepageSHOW NOTES:Topic 1 - Welcome to the show. Before we talk about Nerdio, tell us about your background prior to joining the company, and about your focus today. Topic 2 - We spend quite a bit of time on this show talking about the technology offerings of Azure (and other clouds). Give us a sense of what the partner ecosystem of companies building enabling services on Azure looks like today. Topic 3 - Lets talk about how Nerdio interacts between Azure services and Managed Service Providers (MSPs). Help us understand the interaction between that ecosystem.  Topic 4 - Traditionally, MSPs had the advantage of being regionally close to customers, and having some ability to differentiate based on vertical markets. How has their world evolved over time, what are their biggest struggles today, and how does Nerdio help them be more successful?Topic 5 - We often look at Azure holistically, through the broad lens of 100s of services. Is it better to look at them in groups of services, targeting a specific market segment or market vertical? FEEDBACK?Email: show at thecloudcast dot netTwitter: @thecloudcastnet and @ServerlessCast

SHOW: 417DESCRIPTION: Brian talks with Ellen Korbes (@ellenkorbes, Developer Relations at @garden_io) about the emerging sets of tools and frameworks to make it easier for application developers to interact with Kubernetes. SHOW SPONSOR LINKS:PricingWire:  Monetization & Pricing Strategy for Software & Technology InnovatorsPricingWire - Pricing Metric Decision GuideDatadog Homepage - Modern Monitoring and AnalyticsTry Datadog yourself by starting a free, 14-day trial today. Listeners of this podcast will also receive a free Datadog T-shirt[FREE] Try an IT Pro ChallengeGet 20% off VelocityConf passes using discount code CLOUDCLOUD NEWS OF THE WEEK:Cloudflare - Workers Sites: Extending the Workers platform with Serverless building blocks WeWork pulls IPO, will restructure under new CEOsDocker, once worth over $1 billion, tells employees it's trying to raise cash amid 'significant challenges'SHOW INTERVIEW LINKS:Garden HomepageEllen’s HomepageThe State of Kubernetes Development ToolingSHOW NOTES:Topic 1 - Welcome to the show. Tell a little bit about your background, and some of the things that you do in your day-to-day of Developer Relations with Garden.Topic 2 - Kubernetes is a weird system because it involves containers and schedulers, neither of which developers really want to deal with. So why has Kubernetes become so popular, if it’s potentially not that friendly for developers?Topic 3 - There has been a lot of activity in open source communities to create ways to make it easier for developers to work with Kubernetes. Some of those have been “PaaS” offerings (s2i, buildpacks, etc.), and some have been new tooling (e.g. Helm, Draft, Skaffold, Forge, Telepresence, Garden, and Tilt). Can you tell us about some of the new tooling - how do they map to developer needs? Debugging - Squash, KubeFwd, Stern“Connect” - KubeFwd, Telepresence, KsyncDevelopment Orchestrators - Garden, Skaffold, TiltTopic 4 - In going through the different tools, what have you found are the ones that make the most immediate impact for developers? Topic 5  - As Kubernetes get more popular and widely used, do you think it’s important for developers to have to learn about Kubernetes? Or do you think that the external tooling will abstract it enough for them to be productive without that knowledge?FEEDBACK?Email: show at thecloudcast dot netTwitter: @thecloudcastnet and @ServerlessCast<

SHOW: 416DESCRIPTION: Brian talks with Björn Rabenstein (Engineer at @Grafana) about the intersection of Dashboards, Metrics, Monitoring and Observability.SHOW SPONSOR LINKS:Digital Ocean HomepageGet Started Now and Get a free $50 Credit on Digital OceanPricingWire:  Monetization & Pricing Strategy for Software & Technology InnovatorsPricingWire - Pricing Metric Decision Guide[FREE] Try an IT Pro ChallengeGet 20% off VelocityConf passes using discount code CLOUDCLOUD NEWS OF THE WEEK:Congress begins to investigate anti-trust behavior of Amazon and AWSMicrosoft “Project Saturn” to re-architect AzureStack based on containersGitHub/Microsoft acquires Semmle (code analysis) SHOW INTERVIEW LINKS:Grafana Labs HomepageBjörn’s talk at VelocityConf - “What remains of dashboards and metrics without the hype and anti-patterns”Björn’s talk at SRECon - “SRE in the Third Age”Björn’s GitHub and LinkedInBook: “Seeking SRE”SHOW NOTES:Topic 1 - Welcome to the show. Tell about your background prior to joining Grafana Labs. (worked with Julius Volz at Soundcloud, guest on The Cloudcast on Eps.263 and Eps.319). Topic 2 - I saw a tweet the other day that said, “CIO directive to cut contracts because they have 37 monitoring tools and still the reliability is poor...". Your talk at VelocityConf is about the hype around observability and monitoring. What is the state of Ops visibility? Topic 3 - Let’s start by talking about good hygiene and good practices. What types of things should Ops teams, SREs and even Developers always been doing to have good visibility of their environments?Topic 4 - What are the big mistakes that companies make, or what anti-patterns are becoming more pervasive? Topic 5 - As a builder of tools, and an operator of tools, what are some of the things you wish more Dev knew, but maybe don’t know what to ask?FEEDBACK?Email: show at thecloudcast dot netTwitter: @thecloudcastnet and @ServerlessCast

SHOW: 415DESCRIPTION: Brian talks with Paul Osman (@paulosman, SRE Engineering Manager @UnderArmour) about aligning business value to Chaos Engineering, measuring its impact, and changing team culture to embrace the chaos.SHOW SPONSOR LINKS:PricingWire:  Monetization & Pricing Strategy for Software & Technology InnovatorsPricingWire - Pricing Metric Decision GuideDigital Ocean HomepageGet Started Now and Get a free $50 Credit on Digital Ocean[FREE] Try an IT Pro ChallengeGet 20% off VelocityConf passes using discount code CLOUDCLOUD NEWS OF THE WEEK:Kong announces "Kuma" Service Mesh"Maesh" - by Containous - simpler Service Mesh SHOW INTERVIEW LINKS:Paul’s Books (Microservices with JavaScript, Microservices Development)[video] Embracing Chaos - DevOps Day Austin[Velocity] Managing Chaos: Chaos Engineering and Team HealthUnder Armour Homepage“Chaos Engineering” on previous episodes of The CloudcastSHOW NOTES:Topic 1 - Welcome to the show. Before we get into Chaos Engineering, let’s talk a little bit about your background and some of the things you did prior to joining Under Armour. Topic 2 - We’ve talked about Chaos Engineering a few times on the show before. At a company level, what are some of the things (Connected Health) where it makes sense for Under Armour to be investing in Chaos Engineering and developing expertise around this discipline?Topic 3 - Walk us through how a team at Under Armour thinks about Chaos Engineering, from the business need to think about scheduling it (or not scheduling it), measuring it, and then communicating the results back within your team and to management.Topic 4 - I think people think that Chaos is a periodic event, like a DR test, but in reality, it needs to be somewhat of an on-going activity. How do you connect the dots between this on-going Chaos and actual problems in your systems - and how/when to measure problems (or what to measure)?Topic 5 - What is the most difficult part about getting the team culture to understand that Chaos is an important part of day-to-day activities and dealing with “failure” being part of the system?FEEDBACK?Email: show at thecloudcast dot netTwitter: @thecloudcastnet and @ServerlessCast

SHOW: 414DESCRIPTION: Brian talks with Sebastien Goasguen (@sebgoa, CTO/Co-Founder at @TriggerMesh) about the evolution of the Knative project.SHOW SPONSOR LINKS:Digital Ocean HomepageGet Started Now and Get a free $50 Credit on Digital OceanPricingWire:  Monetization & Pricing Strategy for Software & Technology InnovatorsPricingWire - Pricing Metric Decision Guide[FREE] Try an IT Pro ChallengeGet 20% off VelocityConf passes using discount code CLOUDCLOUD NEWS OF THE WEEK:HashiCorp collaborates with Microsoft to deliver service mesh ‘as a service’ on Microsoft AzureHashiCorp launches key multi-cloud provisioning capabilities in Terraform Cloud for individuals, teams, and enterprisesMicrosoft acquires Movere for Cloud migrations - Stripe launches “Stripe Capital” SHOW INTERVIEW LINKS:Triggermesh HomepageSebastian’s Knative Serverless talk at VelocityConfSebastian on previous episodes of The Cloudcast (here, here)[Tutorial] Cloud-Agnostic Serverless (from KubeCon 2019)SHOW NOTES:Topic 1 - Welcome back to the show. Almost a year ago, you launched TriggerMesh with Mark Hinkle. How is the business doing? Topic 2 - A couple of years ago, you helped create a technology called Kubeless, to do Serverless/FaaS on Kubernetes. And then Knative came along. For people that aren’t familiar with Knative, can you give us a Tl;DR on what it is and how it has evolved as a standard for Kubernetes?Topic 3 - Let’s talk about the different elements of Knative and how each one of them is evolving - Build, Serving and Eventing. Building is now "Project Tekton"Topic 4 - Can we talk about the differences between “Serverless” and “Functions-as-a-Service”, especially in the context of different frameworks, and event sources?Topic 5 - Triggermesh has been very early in delivering Serverless or Functions-as-a-Service via Knative. What are some of the lessons you’ve learned (use-cases, customer preferences, area of education) over the last year?Topic 6 - Do you have any insight into some of the things that might be coming next in Knative? FEEDBACK?Email: show at thecloudcast dot netTwitter: @thecloudcastnet and @ServerlessCast

SHOW: 413DESCRIPTION: Brian talks with Heidi Waterhouse, (@wiredferret, Developer Advocate @LaunchDarkly) about the challenges of balancing stability and agility, from a technology perspective and a cultural perspective. SHOW SPONSOR LINKS:PricingWire:  Monetization & Pricing Strategy for Software & Technology InnovatorsPricingWire - Pricing Metric Decision GuideDigital Ocean HomepageGet Started Now and Get a free $50 Credit on Digital Ocean[FREE] Try an IT Pro ChallengeGet 20% off VelocityConf passes using discount code CLOUDCLOUD NEWS OF THE WEEK:Donate to the Red Cross for victims of Hurricane DorianSHOW INTERVIEW LINKS:Heidi Waterhouse (homepage)Heidi’s upcoming keynote at Velocity (Berlin)LaunchDarkly HomepageSHOW NOTES:Topic 1 - Welcome to the show. We’re going to talk about broken systems today, but before we get into that, let’s talk about your background, and what types of things you work on at LaunchDarkly.Topic 2 - As we start seeing companies adopt a lot of these new technologies and methods (Agile, DevOps, Microservices, Distributed Systems, Cloud-Native Apps, Continuous Integration, etc.) we’re seeing them go through this interesting transformation of having to think differently about how things should work and how they might break. This is an area that you talk about quite a bit. Topic 3 - There is a 5 9s mentality and there is a release daily intro production mentality that sort of seem at odds with each other. How do we start figuring out how to manage that big space in between those two world views? Or can they be the same? Topic 4 - By adding in error budgets, layered access, and other accommodations for failure and for designing our systems for function over form or purity - we learn how to add resiliency to their system by learning to trust but mitigate their reliance on the perfect performance of their underlying tools.Topic 5 - You get to talk to a lot of developers and architects. What are some of the best ways that you’ve seen them not only grasp these concepts but communicate them up to their management chains so they educate them about the terminology and concepts?FEEDBACK?Email: show at thecloudcast dot netTwitter: @thecloudcastnet and @ServerlessCast