The Gartner Talent Angle

*This spotlight is an excerpt from our 2019 interview. A self-proclaimed late bloomer, Rich peaked later in life, never letting his mediocre academic grades at Stanford stop him from discovering his passions and future career path. Listen to Forbes Editor Rich Karlgaard discuss the unique strengths of late bloomers in today’s fast-changing world.

In the wake of recent killings of Black Americans, Ben & Jerry’s put out a sharply-worded statement, which garnered social media attention for its strong condemnation of racial inequality and injustice.  In this Talent Angle podcast interview, Chris Miller, global head of activism at Ben & Jerry’s, shares the company’s history of social activism and discusses how it’s been uniquely positioned to effect global change. He also makes the case for corporate advocacy, urging organizations to have clarity in their beliefs and to speak out for their values.

The greatest teams in sports history had one thing in common: a captain with an unconventional set of skills and tendencies. Listen to this episode to discover the core qualities of the Captain Class -- from extreme emotional control to tactical aggression and the courage to stand apart. 

Generational expert Jason Dorsey discusses the implications of a growing Gen Z workforce in his book “Zconomy”, co-authored with Denise Villa, CEO of The Center for Generational Kinetics. He explains how global events influenced Gen Z’s expectations as consumers and employees, and how employers can meet those expectations. Dorsey shares his and Villa’s research on Gen Z’s preferences for onboarding, feedback, recognition and compensation. Jason Dorsey is an author, keynote speaker, and researcher. He is president of The Center for Generational Kinetics, a generational speaking, research, and strategic consulting firm with clients from many industries. He is a three-time company founder and author of Y-Size Your Business, which details ways to improve Millennial performance.

*This spotlight is an excerpt from our 2019 interview. Want to become a world-class CHRO? Roberto di Bernardini, Head of Global Human Resources and board member of CHRO Global Leadership Board, presents the global standards of the CHRO role, backed by the world’s leading experts CHROs and most distinguished CHROs.

Bureaucracy kills innovation. So say Michele Zanini and Gary Hamel in their book “Humanocracy: Creating Organizations as Amazing as the People Inside Them.” They argue that relying on outdated processes and capabilities, legacy systems and hierarchical decision-making hamstring growth and stifle workforce success. To overcome these challenges, they also provide practical guidance to create organizations that deliver business results and better serve the people inside them.

Progressive organizations lead with their people strategies to shape business outcomes. Daniel Marsili, co-chair for the CHRO Global Leadership Board and Chief Human Resources Officer at Colgate-Palmolive Company, provides practical guidance for HR leaders to more effectively create, execute and align a people strategy that drives performance. 

Amazon’s presence in consumers’ lives is seemingly inescapable, though whether—and for how long— this hold will last is unclear. In his book, Bezonomics: How Amazon is Changing Our Lives and What the World’s Best Companies Are Learning From It, author Brian Dumaine explores just that. In doing so, he offers an insightful portrait of Jeff Bezos and the sprawling enterprise he’s built, as well as tips for businesses to compete in this digital age.

Disruptive technologies have upended existing business operating models, are threatening jobs at unprecedented pace and scale, and are bringing whole industries into question. All of this change is creating a new social contract between employers and employees. Listen to Abbe Luersman, the CHRO for Ahold Delhaize and a member of Gartner’s CHRO Global Leadership Board, discuss how organizations can prepare for new labor market realities. Abbe Luersman serves as Co-Chair for the CHRO Global Leadership Board, a network of HR executives working with Gartner to share best practices and influence cutting-edge thinking to guide the next generation of HR leaders. She is also Ahold Delhaize’s Chief HR Officer and a member of its Executive Committee. She is responsible for Global Human Resources, including Talent and Diversity; Leadership and Development; Organizational Effectiveness and Design; and Total Rewards.

Steve Herz argues positive feedback can limit personal and professional growth, while constructive feedback can lead to self improvement. He frames these insights using three communication traits: authority, warmth, energy (AWE). According to Herz, individuals can leverage the AWE framework to more effectively communicate and connect. Steve Herz is a talent agent and career advisor, as well as the president and founding partner of IF Management, now a part of the Montag Group. He has represented and coached dozens of sports, media, and entertainment leaders over the course of nearly three decades. Steve’s ultimate goal is to use his motivational message and distinct skillset to aid others on their journey to greater heights.