IBS Intelligence Podcasts

Brandon Spear, CEO, TreviPay B2C transactions are becoming increasingly seamless and invisible thanks to embedded payments, and now B2B customers want that same experience. To meet the expectations of the digital-first buyer, TreviPay, a FinTech leader in B2B digital commerce, is powering new trade credit solutions. IBS Intelligence Reporter Gaia Lamperti sit with TreviPay’s CEO, Brandon Spear, and talked about transformation in B2B marketplace transactions  

Michael Shaulov, CEO of FireblocksFireblocks’ recent integration with Revolut helped the neobank gain over 300,000 new cryptocurrency customers on its platform. In an interview with IBS Intelligence Reporter Gaia Lamperti, Michael Shaulov, CEO of Fireblocks, discussed in more details the importance of the platform's integration with Revolut and how it is helping financial institutions to become competitive with crypto-native platforms. 

Deepak Gupta, Global Head, Payments-as-a-Service, Partnerships and Strategic Alliances, Volante TechnologiesToo many banks around the world have payments systems that are barely fit for purpose. The increase in volume in B2B payments online and the introduction of new payment types are just two of the issues that financial institutions face. Deepak Gupta, Global Head of Payments-as-a-Service, Partnerships and Strategic Alliances with Volante Technologies discusses the challenges facing banks in the payments space now and in the future with Robin Amlôt of IBS Intelligence.

Natalia Kaleta Schraa, Director of Growth Solutions, WorkivaESG is a ‘buzz’ acronym. It is no longer enough for corporates to make a profit – that profit has to be made in ways that satisfy ESG requirements, but those requirements can be wide-ranging, from environmental impacts, HR policies and boardroom antics. Robin Amlôt of IBS Intelligence speaks to Natalia Kaleta Schraa, Director of Growth Solutions at Workiva about how to make your ESG reporting requirements more manageable.

Duncan Sandys, CEO, Payments 20Payments 20, representing the global payments industry, alongside the UK National Cyber Security Centre, the New York State Department of Financial Services, and institutions including American Express, Elavon, Hogan Lovells and JP Morgan Chase, has published 20 Best Practice Recommendations for improved Cyber Security Protection. Duncan Sandys, CEO of Payments 20 explains to Robin Amlôt of IBS Intelligence why the report is aimed at non-cyber professionals and how it emphasises the need to implement better cybersecurity frameworks.

Stephan Hartgers, VP Digital Strategy, Mobiquity EuropeCovid-19 has accelerated digital transformation across banking and financial services. Banks need to offer customers a fully digital and convenient banking experience but, it seems, that many banks are approaching this challenge in the wrong way! Robin Amlôt of IBS Intelligence speaks to Stephan Hartgers, VP Digital Strategy of Mobiquity Europe, who believes that banks need to separate innovation from transformation to drive business impact. 

Rick DeLisi, Lead Research Analyst, GliaWhat’s the real deal with Millennials and telephone calls? What they don’t want to do is be forced to dial a number that takes them out of their digital experience. We live on our screens but that doesn’t mean customers don’t want to talk to a bank representative in real time – phone and voice are not synonymous. It’s time to replace the phone-based call centre with a digital customer service and onscreen voice. Robin Amlôt of IBS Intelligence speaks to Rick DeLisi, Lead Research Analyst at Glia and co-author of The Effortless Experience and Digital Customer Service.  

Sudarshan Lodha, Co-Founder, Strata Property Management Direct investment in commercial real estate as an asset class has remained largely inaccessible to retail investors with issues such as high ticket prices, illiquidity and complex administration. Strata Property Management in India aims to bring commercial real estate to the mass affluent through an online platform offering fractional investment in pre-leased properties – offices, logistics and retail. Sudarshan Lodha, Co-Founder, Strata Property speaks to Robin Amlôt of IBS Intelligence. 

Stuart Neal, GM-Identity, BokuThe issue of onboarding is a significant barrier. One survey suggests up to 42% of millennials and Gen Z’s would abandon an onboarding process that required offline completion. But the tech behind our mobile networks already holds a potential solution to this. It could enable a ‘user-free’ identity verification factor allowing financial institutions to background check new customers via the mobile network operator. Robin Amlôt of IBS Intelligence speaks to Stuart Neal, General Manager-Identity with Boku.

Blake Kannady, Chief Product Officer, Intelliflo How has the pandemic affected the financial advisory business? Intelliflo offers open software architectures to financial advisers, providing its services to more than a third of all financial advisers in the UK. The company was acquired by Invesco in 2018 but operates independently. Its solutions support around 30,000 financial professionals worldwide, representing more than 3 million end-investors, with over $1 trillion advised across Intelliflo platforms. Robin Amlôt of IBS Intelligence speaks to Blake Kannady, Chief Product Officer of Intelliflo.