IBS Intelligence Podcasts

Jason Osborne, Global Head of Consumer & Commercial Banking, GenpactCustomers’ needs are changing, economic conditions are challenging, and technology is profoundly reshaping the future of banking. So, what do institutions need  to do to develop new best practice to leverage their technology options to build and deliver digital financial services that best meet the needs of their customers? Robin Amlôt of IBS Intelligence speaks to Jason Osborne, Global Head of Consumer & Commercial Banking, Genpact

David Lamers, Chief Product Owner, DatakeeperThe potential market for privacy friendly data sharing and digital identity wallets is huge. Too many people are still not aware of the need to protect their personal identity. Using a digital identity wallet app can help with identification, data sharing and electronic signing but allows the consumer to retain control of their data. Robin Amlôt of IBS Intelligence discusses the issues and advantages with David Lamers, Chief Product Owner at Datakeeper  

Gareth Priest, Chief Platform Officer, Bottomline Real-time payments are set to soar as the world begins to slowly emerge from the Covid-19 lockdown. With that, fraud and financial crime has increased too, significantly affecting the industry. IBS Intelligence’s Reporter Gaia Lamperti discuss how financial institutions can tackle this challenge, as well as the importance of new payment security standards with Gareth Priest, Chief Platform Officer at Bottomline. 

Steffen Vollert, CTO & Co-founder, VoltThe potential for Variable Recurring Payments (VRP) to transform the payments landscape has grown since the UK Competition and Markets Authority issued a mandate of VRP for Sweeping in July. In November, the very first Open Banking VRP Hackathon focused on just how VRP will shape the payments ecosystem, looking to define the role that banks and PISPs will need to play. Robin Amlôt of IBS Intelligence speaks to Steffen Vollert, CTO and co-founder of Volt about the coming of VRP.

Sanat Rao, Chief Business Officer & Global Head, Infosys FinacleNew business model archetypes are being developed in the banking sector as digital business ecosystems reshape banking. In a report on Business Model Innovation, Infosys Finacle identified a total of 8 new business models including Banking-as-a-Service, Marketplace Banking, Banking Utilities, Digital Financial Advisor, and more. Robin Amlôt of IBS Intelligence discusses the new archetypes and examples being implemented by banks around the world, with Sanat Rao, Chief Business Officer and Global Head of Infosys Finacle.

Jouk Pleiter, CEO, BackbaseBackbase’s Engagement Platform will serve as the engagement layer of Microsoft Cloud for Financial Services for banks which adopt Microsoft’s industry cloud solution. What’s the significance of this collaboration and, more broadly, what are the current trends in banking technology? Robin Amlôt of IBS Intelligence discusses the issues and how customer requirements are forcing banks to re-think historically product-centric ways of doing business with Jouk Pleiter, CEO of Backbase

David O’Neill, CEO, APImetricsBetter standards for API measurement, particularly in the area of open banking are necessary. In fact, there are no real standards on what should be measured, how it should be measured and how to read those measurements! Without such standards, we will continue to see disagreement between providers and no way for regulators, especially in financial services, to talk about what is happening and what needs to happen. Robin Amlôt of IBS Intelligence speaks to David O’Neill, CEO of APImetrics.

Mandar Agashe, Founder, Sarvatra TechnologiesSarvatra Technologies is an India-based end-to-end solutions provider focused on enabling ‘Next-Generation Banking’ technology. The firm enables modern switching and payment services for over 600+ banks across India. Robin Amlôt of IBS Intelligence discusses the importance of digital payments technology in the Indian economy with Mandar Agashe, Founder, Managing Director and Vice Chairman of Sarvatra Technologies.

Max Alvisini, SVP Europe CIS & Africa, Western UnionGlobal cross-border payments are expected to reach $156 trillion in 2022. Banks and financial institutions must leverage technology to remain competitive and compliant as new players enter the market. Robin Amlôt of IBS Intelligence speaks to Max Alvisini, SVP Europe CIS & Africa at Western Union about the current state of the cross-border payments industry and what the pandemic has meant for payments volumes and values.

Jessie Danyi, Head of People, Pleo Lack of transparency in company spending can lead to employees’ financial stress and frustration due to paying out of their pockets. Danish FinTech unicorn Pleo aims to ensure transparency, automation and autonomy through the giving of both company cards and spending independence at all levels. IBSi’s Reporter Gaia Lamperti discussed Pleo’s mission to combat employee financial stress and create efficient systems to help finance teams gain back time with the company’s Head of People, Jessie Danyi.