KaiNexus: Continuous Improvement, Leadership, and More

KaiNexus
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Oct 17, 2023 • 59min

The Importance of Trust in Continuous Improvement [Webinar by Colleen Soppelsa)

Learn more and view video Presented by Colleen Soppelsa, a Lean and Six Sigma Transformation Leader with 20+ years of experience Charles Feltman defines trust as "choosing to risk making something you value vulnerable to another person's actions." This webinar will delve into how lack of trust from the employee experience degrades their relationships with management, coworkers, and their jobs, leading to an environment unprepared for Lean methodology. You will learn about approaches outside the traditional Lean framework to change the DNA from the middle. Colleen Soppelsa is a Lean and Six Sigma Transformation Leader with 20+ yrs experience across the Automotive (Toyota), Aviation (GEA) and Aerospace & Defense (L3H) Industries. She has been committed to creating breakthrough thinking environments based on the "Respect for People" principle specifically in the area of Trust as a non-negotiable for a Lean Culture.
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Sep 28, 2023 • 7min

[Preview] The Importance of Trust in Continuous Improvement, a Webinar by Colleen Soppelsa

Register to view October 17 from 1:00 pm - 2:00 pm ET Presented by Colleen Soppelsa, a Lean and Six Sigma Transformation Leader with 20+ years of experience Charles Feltman defines trust as "choosing to risk making something you value vulnerable to another person's actions." This webinar will delve into how lack of trust from the employee experience degrades their relationships with management, coworkers, and their jobs, leading to an environment unprepared for Lean methodology. You will learn about approaches outside the traditional Lean framework to change the DNA from the middle. Colleen Soppelsa is a Lean and Six Sigma Transformation Leader with 20+ yrs experience across the Automotive (Toyota), Aviation (GEA) and Aerospace & Defense (L3H) Industries. She has been committed to creating breakthrough thinking environments based on the "Respect for People" principle specifically in the area of Trust as a non-negotiable for a Lean Culture.
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Sep 21, 2023 • 33min

Remembering Chris Burnham, Our Friend and Colleague

In this episode, Greg Jacobson and Mark Graban share memories and stories of Chris Burnham, who passed away recently. Greg and Mark talk about being guests on Chris's podcast, The Lean Leadership Podcast. Mark in Episode #1 Greg in Episode #15 We answer two questions from the list of "rapid fire" questions that Chris would ask in his podcast: Do you have a Lean/Continuous improvement pet peeve/or what do you frequently see being applied or being done wrong? What do you consider the most important thing that you have learned in your career journey?! Here is the webinar that Chris did for us as part of the KaiNexus series. And he was part of this panel discussion about virtual improvement. We dedicate today's KaiNexus Continuous Improvement Podcast episode to a remarkable individual whose loss has been deeply felt within the Lean community. Chris Burnham, a Lean thinker, a podcast host, and a leader in the field, recently left us, creating a void which has been challenging to navigate. This episode serves as a tribute to Chris's life, his work, and his indelible influence on those fortunate enough to cross his path. In addition to his brilliance as a Lean thinker, Chris's exemplary character shone through in his role as the host of the Lean Leadership Podcast. His hunger for knowledge and openness to new ideas defined many of his interactions. In 2015, Chris kickstarted his podcast series by inviting Mark Graban aboard as his inaugural guest - beginning a progressive journey through the realm of Lean thinking and practices.
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Sep 14, 2023 • 1h

Webinar — Ask a CEO (Mark Parrish): Building Cultures of Commitment

Recording of a Sept 14 Webinar - Learn More, See Video Presented by Mark Parrish This webinar provides an exciting and unique opportunity to ask an experienced CEO questions about leadership, culture, and continuous improvement. We’ll be joined by Mark Parrish, a graduate of the United States Military Academy at West Point and the Massachusetts Institute of Technology. Mark is a six-time CEO at public, private and private equity companies, to include Igloo Products Corp. and the Stuart Dean Company, Inc. Mark provides his audience world-class lessons in leadership and operational excellence gathered over three decades from within the "living laboratories" of myriad companies and industries. How can leaders create a company culture worthy of each and every employee’s full 100% commitment? How can the “business goal” of making a dollar co-exist with the “noble goal” of making a difference? How do we navigate the waters of trust, engagement, and organizational politics? Come "Ask the CEO" yourself. The formal presentation will be brief – 15 minutes. The remainder of the hour will allow the audience to interact with Mark via moderated Q&A – submitted both in advance and during the session.
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Sep 13, 2023 • 9min

[Preview] With Mark Parrish — Ask a CEO: Building Cultures of Commitment [Preview]

Register in advance (or to view the recording) -- Ask a CEO: Building Cultures of Commitment September 14th at 1 pm ET Presented by Mark Parrish, hosted by Mark Graban This webinar provides an exciting and unique opportunity to ask an experienced CEO questions about leadership, culture, and continuous improvement. We’ll be joined by Mark Parrish, a graduate of the United States Military Academy at West Point and the Massachusetts Institute of Technology. Mark is a six-time CEO at public, private and private equity companies, to include Igloo Products Corp. and the Stuart Dean Company, Inc.Mark provides his audience world-class lessons in leadership and operational excellence gathered over three decades from within the "living laboratories" of myriad companies and industries. How can leaders create a company culture worthy of each and every employee’s full 100% commitment? How can the “business goal” of making a dollar co-exist with the “noble goal” of making a difference? How do we navigate the waters of trust, engagement, and organizational politics? Come "Ask the CEO" yourself.The formal presentation will be brief – 15 minutes. The remainder of the hour will allow the audience to interact with Mark via moderated Q&A – submitted both in advance and during the session. About Mark Parrish: Mark Parrish is Managing Partner and co-founder of Parrish Partners, LLC, the twenty-year-old, southern California-based leadership and management consulting firm.   Previously, Mark was CEO, President, and Director of Igloo Products Corp., the 76-year-old, private equity owned, U.S.-based manufacturer of the iconic Igloo brand of commercial and consumer cooler and drinkware products.  While in his role at Igloo, Mr. Parrish was named the Houston Business Journal’s “2017 Outstanding CEO.”   Immediately prior to joining Igloo, Mark was CEO, President, and Director of Stuart Dean Company, Inc., the 86-year-old, private family-owned, Manhattan-based international real estate restoration and preservation company.  Stuart Dean customers include the Empire State Building, the White House, the Golden Gate Bridge, and Apple stores worldwide.  Mark has an accomplished record of leading organizational transformations of U.S.-based manufacturers and service providers.  His contributions have yielded tremendous value creation with well-known consumer brands, such as Harley-Davidson and Simmons, and other industry leaders, including Ply Gem Windows, Interface, Inc., and Deceuninck North America, each world-class manufacturers known for their rapid product innovation.   Mark is a distinguished graduate of the United States Military Academy at West Point.  During his ten years of uniformed service in Army Aviation, he served in five countries on three continents. As an AH-64 Apache pilot and Army “Top Gun,” he served in Operations Desert Shield/Storm, where he was awarded the Bronze Star and Air Medal for Valor.  He later earned two Master of Science degrees in Engineering and Management from the Massachusetts Institute of Technology. 
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Aug 24, 2023 • 12min

Noah Paratore: Why Did You Join KaiNexus? What Do You Do?

Today, Mark Graban is joined by Noah Paratore, a Senior Solutions Engineer at KaiNexus. Noah shares his story about why and when he joined KaiNexus as employee #19. Why does he love what the company stands for, including continuous improvement and helping him feel heard? How does he apply continuous improvement mindsets to everyday life, including relationships? Noah also discusses his progression of roles, being a "KaiNexpert," and the ongoing debate about who is "funniest in the gemba."
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Aug 15, 2023 • 1h

Person-Centred Improvement - What Does it Look Like, and How Does it Fit with Lean? [Webinar]

Watch Video or Get Slides August 15 from 1:00 pm - 2:00 pm ET Presented by Seán Paul Teeling, Programme Director for the Professional Certificate and Graduate Certificate in Process Improvement in Health Systems at UCD Health Systems. Lean is one of the most internationally popular process improvement methodologies around the world. Similarly, person-centred approaches have risen in popularity since the millennium with political and policy intentions now widely advocating that person-centredness should be at the heart of the health system. In this webinar, we discuss the first research internationally into the combined use of Lean and person-centred improvement approaches, lessons learnt, and how to be a person-centred improver in any industry or setting.Learning objectives: Understand what is meant by person-centred improvement Identify the synergies between Lean and person-centred improvement Understand where person-centred improvement diverges from Lean and how to address it Be able to incorporate person-centred approaches into your Lean work Seán Paul Teeling is the Programme Director for the Professional Certificate and Graduate Certificate in Process Improvement in Health Systems at UCD Health Systems. Prior to this, he worked as Lean Manager at the Mater Misericordiae University Hospital Dublin, working closely with the Hospital and the UCD School of Nursing, Midwifery and Health Systems on the development of the highly successful Process Improvement in healthcare programmes. Seán Paul is an accredited facilitator of Person-centred Cultures in Healthcare. He completed his PhD with and is a member of, and honorary lecturer with, the Centre for Person-Centred Practice Research, Queen Margaret University, Edinburgh. He is also an affiliate of the Stanford Medicine Centre for Improvement, Stanford University, CA. His research is in the use of process and quality improvement methodologies in healthcare including the Model for Improvement, Lean, Six Sigma, Lean Six Sigma and Agile and in particular the influence and contribution of Process Improvement methodologies on Person-centred Cultures. In January 2011, he was appointed by the Minister for Health as a member of the Health Products Regulatory Authority Advisory Committee on Medical Devices, on which he served for two terms.
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Jul 27, 2023 • 1h

Panel: Cultivating a Culture of Learning from Mistakes

Learn more, get video, and more Panelists: Kym Guiliotti, Director of ProductGreg Jacobson, Co-founder & CEOMaggie Millard, VP of Customer ExperienceLinda Vicaro, Senior Lean StrategistModerated by:Mark Graban, Senior Advisor As KaiNexus co-founder and CEO Greg Jacobson, MD says, “You can’t have a culture of continuous improvement without learning from mistakes.”Join us for a panel discussion featuring five KaiNexians who will share stories and reflections about cultivating a culture of psychological safety, where people feel safe to speak up about mistakes (or other opportunities for improvement) and also feel safe to try improvements and innovations.The panel is being moderated by Mark Graban, who has been a senior advisor to KaiNexus since 2011. He loves talking about mistakes in his podcast "My Favorite Mistake" and also wrote (and published) a new book that includes stories from KaiNexus: "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation."If you attend the live session, you'll also be able to ask questions about our lessons learned about cultivating a culture at KaiNexus and how this might benefit you, your team, and your organization.
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Jul 24, 2023 • 16min

Webinar Panel Preview: Cultivating a Culture of Learning from Mistakes

Register for the live event Greg's podcast episode Mark's book: http://mistakesbook.com/ Panelists: Kym Guiliotti, Director of Product Greg Jacobson, Co-founder & CEO Maggie Millard, VP of Customer Experience Linda Vicaro, Senior Lean Strategist Moderated by: Mark Graban, Senior Advisor As KaiNexus co-founder and CEO Greg Jacobson, MD says, “You can’t have a culture of continuous improvement without learning from mistakes.” Join us for a panel discussion featuring five KaiNexians who will share stories and reflections about cultivating a culture of psychological safety, where people feel safe to speak up about mistakes (or other opportunities for improvement) and also feel safe to try improvements and innovations. The panel is being moderated by Mark Graban, who has been a senior advisor to KaiNexus since 2011. He loves talking about mistakes in his podcast "My Favorite Mistake" and also wrote (and published) a new book that includes stories from KaiNexus: "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation." If you attend the live session, you'll also be able to ask questions about our lessons learned about cultivating a culture at KaiNexus and how this might benefit you, your team, and your organization.
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Jul 11, 2023 • 59min

Why Kindness is the Key to Lean Leadership [Webinar Recording]

Learn more and view the video: https://info.kainexus.com/continuous-improvement/why-kindness-is-the-key-to-lean-leadership/webinar/signup Presented by Karyn Ross, Founder of The New School for Kind Leaders People often think that lean is a kind way to work. But lean is a thing – and things aren’t kind or unkind – people are! In order for leaders to be able to develop people to work in lean ways, create, and innovate, they need to lead with kindness. In this webinar, you’ll learn about the Three Key Kind Leader Practices of Thinking, Speaking, and Acting Kindly, from Karyn Ross’s latest book "The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust and Leading with Kindness," and how and why they are the key to lean leadership.

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