

KaiNexus: Continuous Improvement, Leadership, and More
KaiNexus
We deliver practical insights and real-world strategies for Lean, Six Sigma, and Operational Excellence. Through lessons from KaiNexus webinars and conversations with customers, improvement leaders, and team members, each episode explores what it takes to build a resilient culture of Continuous Improvement. Learn how organizations engage employees, strengthen problem-solving capability, and sustain meaningful operational results across industries. Whether you're new to CI or leading major transformation, this podcast offers tools and perspectives you can put to work immediately.
Episodes
Mentioned books

Jun 27, 2018 • 59min
Webinar: Easing the Pain of Change
Webinar recording from June 27, 2018.
In this webinar you will:
Uncover one common change management teaching that's flat-out wrong (and what to do instead)
Understand the psychology of change and its relation to Respect for People and Continuous Improvement
Discover the one most important factor to help transform to a Lean culture
Learn 8 practical steps to help teams embrace change more quickly
Jamie Parker
Process + Results Leadership Coaching
Jamie has served in operations management roles for 17 years, including six years practicing Lean. So she knows first-hand the challenges, opportunities, and possibilities organizations face. Today Jamie helps organizations practicing Lean move from employee resistance, inconsistent performance, and improvement stagnation to highly engaged frontline teams solving problems and continuously improving toward organizational goals. Jamie does this by helping organizations transform their leaders using her signature Process + Results Lean Leadership Transformation Model. Jamie has facilitated workshops for the Association for Manufacturing Excellence, American Society for Quality, and Fortune 50 executives, in addition to years of coaching and facilitating in her formal management roles. She authored Chapter 6 in the book Practicing Lean and has facilitated webinars and podcasts in partnership with Gemba Academy. Jamie brings passion, fun, and purpose to her work in Lean and leadership.

Jun 19, 2018 • 17min
Webinar Preview: How to Ease the Pain of Change
Mark Graban interviews Jamie V. Parker about her upcoming webinar titled "How to Ease the Pain of Change." The live broadcast will be June 27.
Click here to register to attend or get a recording:
https://info.kainexus.com/continuous-improvement/culture-of-continuous-improvement/how-to-ease-the-pain-of-change/webinar/signup
In this webinar you will:
Uncover one common change management teaching that's flat-out wrong (and what to do instead)
Understand the psychology of change and its relation to Respect for People and Continuous Improvement
Discover the one most important factor to help transform to a Lean culture
Learn 8 practical steps to help teams embrace change more quickly
Jamie Parker
Process + Results Leadership Coaching
Jamie has served in operations management roles for 17 years, including six years practicing Lean. So she knows first-hand the challenges, opportunities, and possibilities organizations face. Today Jamie helps organizations practicing Lean move from employee resistance, inconsistent performance, and improvement stagnation to highly engaged frontline teams solving problems and continuously improving toward organizational goals. Jamie does this by helping organizations transform their leaders using her signature Process + Results Lean Leadership Transformation Model. Jamie has facilitated workshops for the Association for Manufacturing Excellence, American Society for Quality, and Fortune 50 executives, in addition to years of coaching and facilitating in her formal management roles. She authored Chapter 6 in the book Practicing Lean and has facilitated webinars and podcasts in partnership with Gemba Academy. Jamie brings passion, fun, and purpose to her work in Lean and leadership.

May 31, 2018 • 1h 1min
Using Hoshin Kanri to Align and Coordinate Your Lean Strateg
Using Hoshin Kanri to Align and Coordinate Your Lean Strategy (Webinar)
A webinar hosted by KaiNexus, presented by:
Joanna Omi
Consulting Director | Rona Consulting Group, the Lean practice of Moss Adams
Craig Vercruysse
Consulting Partner | Rona Consulting Group, the Lean practice of Moss Adams
In this webinar you will learn:
How the Hoshin practice evolves over time
When to use an X-Matrix vs. an A3
The relationship between visual management and Hoshin Kanri
The relationship between developing people and the must-do, can’t fail few Hoshins
This is Part 2 of a webinar series on this topic.
Here is Part 1: https://www.youtube.com/watch?v=XZx9KdXS7lE
Here is the software demo webinar that they mention: https://www.youtube.com/watch?v=cavnch4E_Y4

May 7, 2018 • 1h
Webinar: Pets and Vets: Applying Lean in Unexpected Places
Presented by Chip Ponsford, DVM
Hosted by Mark Graban of KaiNexus
In this webinar, you will learn:
How to apply Lean thinking in unique settings
Examples of waste and opportunities for improvement in a veterinary office setting
How patients, clients, veterinarians, and staff benefit from Lean
Examples of improvements using Lean methods

Apr 26, 2018 • 32min
A Look at Software Built for Top-Down Improvement v2
A KaiNexus webinar presented by Jeff Roussel. You can view video and the demo on our YouTube Channel.
Join us for a brief KaiNexus demo focusing on key elements of using technology to support top-down improvement, including:
Rolling out a Standard Improvement Methodology
Problem-Solving Tools
Managing PDSA / A3 / DMAIC in KaiNexus
Rapid Improvement Events / Kaizen Events

Apr 17, 2018 • 36min
Ask Us Anything! Episode #19
With Mark Graban and Dr. Greg Jacobson, as they answer questions from the KaiNexus community.
Topics include: safety leadership, leadership behaviors for a culture of continuous improvement, our favorite KaiNexus software features, backlogs of improvement ideas, and more.

Mar 30, 2018 • 1h 1min
v2.0 Webinar: Engaging Leaders and the Baldrige Framework...
With improved audio:
Engaging Leaders and the Baldrige Framework to Advance Excellence
A Look into the Extraordinary Work at Mary Greeley Medical Center
Presented by
Karen Kiel Rosser, MHA, CLSSGB
Vice President of Quality
Mary Greeley Medical Center
Ron Smith, MPA, CLSSGB
Process Improvement Coordinator
Mary Greeley Medical Center
Hosted by Mark Graban and KaiNexus
In this webinar, you will learn:
How MGMC combines various methodologies to improve
A high-level view of MGMC’s improvement journey
Ways in which MGMC engages leaders in Lean
Tips for increasing the sustainability of improvement work
Lessons learned through a Lean transformation

Mar 5, 2018 • 58min
Webinar: A Deep Dive into A3 Thinking
A Deep Dive into A3 Thinking
March 5 from 1:00 - 2:00 pm ET
Presented by Jess Orr
We will cover topics including:
A3 Thinking: A Quick Refresher
When to Use an A3 vs. Other Tools
How to Engage Others in the Process
Change Management 101
The Hardest Part: Sustaining the Gains
About the Presenter:
Jess Orr
Jess is a continuous improvement thinker and practitioner with 10+ years experience in a variety of industries, including automotive at Toyota. She holds a bachelor's degree in mechanical engineering from Virginia Tech and two Six Sigma Black Belt certifications.
In her current role, Jess applies her passion for people and processes to empower her fellow employees to make impactful and sustainable improvements. You can connect with her on LinkedIn. Her website and blog can be found at www.yokotenlearning.com.

Feb 19, 2018 • 1h 1min
Webinar - How a Lean Adoption Strategy for Public Schools Ap
How a Lean Adoption Strategy for Public Schools Applies to Everyone
Presented by Harry Kenworthy
In this webinar, you will learn:
Why Lean fails too often
Why organizational “knowledge” undermines Lean
When and how leadership should be engaged
A “Proven Path” strategy for launching a Lean initiative; how two weeks
means all the difference for success
Harry Kenworthy
Harry is Principal and Manager of the Quality and Productivity Improvement Center (QPIC, LLC), a consulting organization he founded in 1984 and has been with full time since 2004. He worked with Dr. W. Edwards Deming in 1983-85 on a series of 2 day seminars throughout the US, sponsored by MIT. He has spoken at over 90 conferences on Quality, Productivity, Lean, and Six Sigma, and has been published several magazines including Quality Progress, Purchasing, and Government Finance Review.
He was one of the first practitioners to apply Lean in the Government sector in the mid-90’s, and was a founder of the Connecticut Quality Council and chaired CBIA’s (Connecticut Business and Industry Association) Manufacturing Council. He is the author of the book Lean Government NOW! and previously presented a webinar for KaiNexus titled "Ten Commandments for Lean in Government (and Beyond)." You can learn more about Harry and his work at www.leangovcenter.com.

Feb 13, 2018 • 31min
Ask Us Anything! Episode #18
Mark Graban and Dr. Greg Jacobson of KaiNexus take questions from our community
Topics in this episode include:
- Effective gemba visits and observation by leaders
- Finding meaningful alignment in metrics from top to bottom in strategy deployment
- What role can state and national organizations play in advancing LEAN Healthcare initiatives? Is there an opportunity for Nursing organizations and/or unions that's being overlooked?
- We need to move our 5S efforts and auditing to a higher level - something that is effective and can help us advance 5S and get more buy-in from the production workers, supervisors, etc. Any creative, proven suggestions that "work"?
Plus a few short answers on concerts, belts, home states, and more...


