KaiNexus: Continuous Improvement, Leadership, and More

Register for the live webinar (or get the recording after November 15) Preview of a webinar to be presented by Dave Kippen Are you a Lean Leader who wants to learn more about Mindfulness? Do you practice Mindfulness and want to understand how to apply those principles directly to your Lean leadership? There is a strong connection between great Lean Leaders and the principles and tenets of Mindfulness. This quick and focused session will make the connection between four key Mindfulness tenets and how they mirror and support how we practice improving hearts and minds through our Lean leadership. You will walk away with many simple ideas and concepts to practice, both on your Mindfulness journey and your Lean journey! In this episode, Mark Graban, senior advisor with KaiNexus, chats with Dave about what mindfulness means to him and he gives a preview of the webinar.

Listen to Episode 30 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson.  In this webinar, questions and topics included: Mindfulness? What was your dream job when you were a kid? Are you all fully back in the office now and what Covid safety precautions do you still take? Thoughts on timing to get the new Omicron booster? Who should get it? What do you think are the most common mistakes when implementing Kanban and how would you mitigate them? (generalize this about most common mistakes implementing any Lean tool) Creating a culture of learning from mistakes?? How important is that, Greg, and what are some things you do as CEO? How do you know the impact you're having on customers? What is more important than a Cultural Transformation from Top Management down to the people on Shop Floor before implementing LEAN and using LEAN tools?

Get slides, video, and more Presented by Paul Critchley, President & Lean Consultant at New England Lean Consulting Telling stories is one of the most powerful methods that leaders have to influence, teach, and inspire people. Beyond numbers, goals, and KPIs, stories help to convey the culture and the values that can unite and inspire everyone within the workplace. In this webinar, we’ll learn more about how storytelling can help garner support for Lean and Continuous Improvement by making it more tangible and more relatable for those faced with practicing it. Paul Critchley is the President and Lead Consultant here at New England Lean Consulting. With over 20 years of experience in organizational leadership, Paul is an internationally-recognized thought leader on using employee engagement and continuous improvement to improve business’ top and bottom lines. Paul is a former Board Member of the Northeast Region of the Association for Manufacturing Excellence, and a proud supporter of several civic organizations in and throughout New England. He is passionate about Lean and creating organizational cultures that are sustainably engaged. He co-authored his first book – The Whole Professional – to bring a fresh perspective on Work/Life Balance and how individuals and organizations can work together to achieve greater levels of attainment for all. Paul holds a B.S. in Mechanical Engineering from Clarkson University, a M.S. in Management from Rensselaer Polytechnic Institute and a M.S. in Organizational Leadership from Quinnipiac University. He also is the holder of U.S. Patent 5,927,868

Register for the September 7, 2022 webinar: https://info.kainexus.com/continuous-improvement/the-importance-of-storytelling-in-continuous-improvement/webinar/signup?hsLang=en   This is a preview of the webinar that Paul Critchley will present as part of the KaiNexus Continuous Improvement Webinar series. He gives a preview today in a discussion with Mark Graban, a senior advisor with KaiNexus.   Paul Critchley is President & Lean Consultant at New England Lean Consulting.   Telling stories is one of the most powerful methods that leaders have to influence, teach, and inspire people. Beyond numbers, goals, and KPIs, stories help to convey the culture and the values that can unite and inspire everyone within the workplace.   In this webinar, we’ll learn more about how storytelling can help garner support for Lean and Continuous Improvement by making it more tangible and more relatable for those faced with practicing it.

We are joined today by Kaleigh Krauss, a Customer Success Manager with KaiNexus. Host Mark Graban asks Kaleigh questions including: Why did you join KaiNexus? What is the role of Customer Success Manager and how do you help others? What's the process for handing off from onboarding to ongoing customer success help? How are you helping cats and dogs even?

We are joined today by Linda Vicaro, a Senior Lean Strategist with KaiNexus.  Host Mark Graban asks Linda questions including: What is your role? What is the "optimization review" Why did you join KaiNexus? Your perspective on being a customer and champion for KaiNexus, who now works with customers? What's it like now working with people across many industries, not just healthcare?

Mark Graban addresses questions from this webinar: https://www.youtube.com/watch?v=rhphevuvuoA&ab_channel=KaiNexus  His blog post about the mistakes that derailed the webinar: https://www.leanblog.org/2022/06/isnt-it-ironic-mistakes-that-interrupted-my-webinar-about-mistakes/ Questions Q: "I’ve experienced creating psychological safety by asking questions in a certain way when doing root cause analysis and capturing lessons learned. Keeping focus away from people and centering on processes for example. Have you also seen this happen? Do you follow a certain way of asking questions ?" The Value Capture reflection model:  https://www.valuecapturellc.com/reflection-toolbox-continuous-improvement/ Q: In my experience as a Lean Six Sigma practitioner, “If all they needed was you to come along and tell them what their mistake was, they wouldnt need you, they would have seen it themselves”. There are always barriers and obstacles that prevent people from seeing thier mistakes. Your comment? Q: Many companies claim to have cultures of learning, not blame. When pursuing professional opportunities with new companies, are there ways to determine which truly have that type of culture, not just claiming it? Q: First I am going to start by saying that I don't do well with making mistakes even the small ones.  No one has to tell me I made a mistake because I will be the first one to to say it but even the smallest mistakes I feel bad for a long time and sometimes even weeks. How do you just move on when you take pride in your work?

Webinar recording, a presentation by Mark Graban Video and more Links to more info from Mark's website  In this talk, you will learn and hear stories about: · Why it’s important to admit mistakes to ourselves · How to reflect on mistakes without being too hard on ourselves · How to prevent repeating our mistakes · Key leader behaviors that create a culture where it’s safe for people to admit mistakes Our presenter, Mark Graban, is a Senior Advisor for KaiNexus… and he just had his 11th KaiNexiversary. Mark is the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. Mark is also co-author, with Joe Swartz, of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements and The Executive Guide to Healthcare Kaizen. His most recent book is Measures of Success: React Less, Lead Better, Improve More. He is also the creator and editor of the anthology book Practicing Lean. Mark is the host of podcasts including “Lean Blog Interviews,” “Habitual Excellence, Presented by Value Capture,” and “My Favorite Mistake.” Mark has a B.S. in Industrial Engineering from Northwestern University and an M.S. in Mechanical Engineering and an M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.

A quick conversation between Mark Graban and Morgan Wright, both of KaiNexus, talking about Mark's upcoming webinar Learn more, register here (or, after June 28, get the recording) https://info.kainexus.com/continuous-improvement/learning-from-mistakes-as-individuals-and-organizations/webinar/signup In this talk, you will learn and hear stories about: · Why it’s important to admit mistakes to ourselves · How to reflect on mistakes without being too hard on ourselves · How to prevent repeating our mistakes · Key leader behaviors that create a culture where it’s safe for people to admit mistakes

Get slides and video Presented by Karidja Sakanogo Parenting can sometimes be challenging. Parents are quite often expected to not only raise children, but also to raise adults. As one who is passionate about Lean management, I decided to go further by raising Lean thinkers. The purpose of the presentation is to share the core values and dimensions of Lean management that can alleviate motherhood and fatherhood. Applying Lean principles, methods, and tools to our daily lives, we build our own “Lean house”. Thus, we are improving because we are continuously elaborating our standards and finding ways to sustain them. Karidja Sakanogo learned from a twenty-year experience in project management, operations management, customer service, and accounting. Passionate about Lean Six Sigma methodology and fully dedicated to promoting continuous improvement approaches, her hobby consists in contributing to companies' efficiency and profitability goals. For the past years, her main challenge has been to disseminate LSS concepts, tools, and technics in West Africa by providing training sessions and consulting services. Certified Lean Six Sigma Black Belt (LSSBB) and Project Management Professional (PMP), her educational background includes a Bachelor’s in Accounting and Finance, a Bachelor's degree in Technical Management, and a M.Sc. In Project Management. She is currently attending The Helms School of Government at Liberty University as a Ph.D. candidate in Public Administration. Originally from Côte d'Ivoire in West Africa, Karidja currently lives in West Virginia with her husband and their four adorable kids. Impressed by the power of the values embedded in Lean culture, Karidja found beneficial to raise Lean thinkers. She is excited to share the depth and the breadth of "Raising Lean thinkers in a Lean house".