Elevate with Robert Glazer

Ed Bastian is one of the most accomplished leaders in the world today. He is the CEO of Delta Air Lines, a role he has held since 2016, and he has been a leader at the company for over 25 years. During Ed’s time as CEO, Delta has become the world’s most awarded airline, including being named the top-ranked airline by Wall Street Journal, Fortune and others. He was recently named Chief Executive magazine’s 2023 Chief Executive of the Year.In this classic episode, Ed joined host Robert Glazer on the Elevate Podcast to discuss his leadership career, how he thinks about Delta's strategy and market position, how to build a world-class global culture, and much more. Learn more about your ad choices. Visit megaphone.fm/adchoices

Tiffani Bova previously served as a Global Customer Growth and Innovation Evangelist at Salesforce, and is a top influencer in Customer Experience and a sought-after speaker. She is the author of the Wall Street Journal bestseller Growth IQ and her brand-new book, The Experience Mindset, released this year.In this classic episode, Tiffani Bova joined host Robert Glazer on the Elevate Podcast to discuss The Experience Mindset and how companies can create exceptional experiences for their customers. She also talks about employees and how that affects your customer experience. Furthermore, Tiffani explains the balance of technology and humans in your business. So, don’t miss this episode. Today, we will unravel the secrets to creating exceptional customer experience with Tiffani Bova as she flips through the pages of The Experience Mindset. Learn more about your ad choices. Visit megaphone.fm/adchoices

On a new edition of Weekend Conversations on the Elevate Podcast, host Robert Glazer and producer Mick Sloan discuss two heroes of the Paris Olympics: sprinter Noah Lyles and gymnast Simone Biles. The two share a similar story, overcoming heartbreak and mental health struggles to return to the apex of their sports. Robert and Mick talk about the lessons from this, including why you can be open about your struggles without being defined by them, the importance of doubling down on your strengths, and much more.Read the Post Referenced In This Episode: Friday Forward - Defining You (#445) Learn more about your ad choices. Visit megaphone.fm/adchoices

This classic episode of the Elevate Podcast features Jeff Hadne.Jeff’s first paid ghostwriting job was writing a press release for a startup. Since then he’s written about real estate, management, process improvement, finance and investing. He’s ghostwritten books on subjects as diverse as breastfeeding, hydroponics, horticulture and magic.After an intriguing discussion with Metallica guitarist, Kirk Hammett, plus dozens of interviews with other incredibly successful people, Jeff decided to pull back the veil on what it really means to “get motivated” and reach goals. These insights led him to write and publish his own book The Motivation Myth.As Adam Grant, New York Times bestselling author of Give and Take writes, “Jeff Haden knows what many people don’t: that success is less about searching for motivation and more about muddling through until you achieve something motivating. This clear, enjoyable book has plenty of advice on how to do that.”He’s also an avid cyclist (which he hated when he first started), ghostwrote a eulogy and writes an Inc. column that attracts over 20 million readers. Learn more about your ad choices. Visit megaphone.fm/adchoices

Garrett Gunderson is the founder of Wealth Factory, a company that provides personal financial education, guidance and family legacy programs for entrepreneurs, professionals and small business owners.He is also the New York Times bestselling author of Killing Sacred Cows: Overcoming the Financial Myths That Are Destroying Your Prosperity. Learn more about your ad choices. Visit megaphone.fm/adchoices

Earlier this week, the world lost a kind and generous soul--John Ruhlin, who died suddenly while on vacation with his family. John was best known as the gifting guru; his company, The Ruhlin Group, helps some of the world's largest companies design thoughtful, impactful strategies for using gifting to forge relationships with clients and partners. He was also the author of Giftology which shared his philosophy of radical generosity, which shaped his interaction with everyone in his personal and professional life.John was also a friend of the show--he was one of the first Elevate Podcast guests, and one of its first repeat guests. We are honoring John’s legacy by republishing one of his previous appearances on the show, recorded back in 2020. You’ll hear John’s remarkable gifting philosophy and quickly understand why he made such an extraordinary impact on others in his tragically short life.More About JohnThe Ruhlin GroupGiftology by John RuhlinFriday Forward - Giving Legacy Learn more about your ad choices. Visit megaphone.fm/adchoices

Seth Godin is a true visionary thinker and renaissance man. He is the author of 21 international bestsellers that have changed the way people think about work, and his books have been translated into 38 languages. Godin also writes one of the most popular marketing blogs in the world at seths.blog, and two of his TED talks are among the most popular of all time. Seth is a serial entrepreneur—the founder of the altMBA, the social media pioneer Squidoo, and Yoyodyne, one of the first internet companies.On this classic episode, Seth joined host Robert Glazer on the Elevate Podcast to discuss the rise of AI, the need for education disruption, and his new book, The Song of Significance. Learn more about your ad choices. Visit megaphone.fm/adchoices

Brian Beaulieu is the CEO of ITR Economics and an esteemed economist with over 40 years of experience in business cycle trend analysis. Brian and his team have a track record of 96% accuracy in economic forecasts. Brian is also the author of several popular books, including Prosperity in the Age of Decline and Make Your Move. Brian has provided insightful workshops and seminars to thousands of executives Vistage International and TEC, organizations of over 13,000 CEOs globally.Brian joined host Robert Glazer on the Elevate Podcast to share his career and offer a bold economic projection that you don’t want to miss. Learn why Brian believes everything about the global economy will change in 2030–and what you can do to prepare for that seismic shift. Learn more about your ad choices. Visit megaphone.fm/adchoices

On a new edition of Weekend Conversations on the Elevate Podcast, host Robert Glazer and producer Mick Sloan discuss how excellent leaders and organizations often stand out by getting the small details right. They talk about how leaders should prioritize big picture priorities versus small details, how to ensure a team is committed to getting the little things right, and why all of this makes you stand out.Read the post referenced in this podcast: Friday Forward - Two Trucks (#443) Learn more about your ad choices. Visit megaphone.fm/adchoices

Our guest on this classic episode of the Elevate Podcast is bestselling author, Daniel Coyle. Daniel has looked inside some of the world’s highest performing groups, including U.S. Navy SEAL Team Six, Pixar and the San Antonio Spurs, and lays out what their success has in common in his newest book, The Culture Code.Daniel is also the New York Times bestselling author of The Talent Code, The Little Book of Talent and The Secret Race, a book he co-authored with former professional road bicycle racer, Tyler Hamilton. Coyle and Hamilton also won the William Hill Sports Book of the Year Prize in 2012.When he’s not churning out award-winning, best-selling books, he is a contributing editor for Outside Magazine and works as a special advisor to the Cleveland Indians. Learn more about your ad choices. Visit megaphone.fm/adchoices