Wizard of Ads Monday Morning Memo

Roy H. Williams
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Oct 19, 2020 • 4min

How to Walk Through an Advertising Minefield

If you are going to communicate effectively with a person, you need to know something about their beliefs.Most writers assume their readers see and believe as they do. And when they knowingly write to people who believe differently, their writing often takes the tone of an argument, leaning heavily on evidence and examples, with undertones of disparagement and mischaracterization. Such writers persuade no one, but rather drive the wedge deeper.1. To make the sale, you must win the respect of your audience.2. Belief is never a matter of evidence; it is always a matter of choice.3. You cannot take a person where you want them to go, until you first meet them where they are.4. (A) Perspective: You have to see through their eyes.(B) Empathy: Feel what they feel.(C) Use the words they love. When you meet your customer in that safe place, and establish the bond of a common perspective, then you can gently begin to give them new information.5. People never change their minds. If you give them the same information they were given in the past, they will continue to make the same decision they made in the past. They will continue to disagree with you.6. When a person appears to have “changed their mind,” they have simply made a new decision based on new information. And this new information should always be shared from the platform of a common perspective.7. Win the heart and the mind will follow.The mind will always create logic to justify what the heart has already decided.This will be the first ad in a one-year series:My name is Tim Schmidt and you’ve probably never heard of my company. We teach people how to avoid danger, save lives, and keep their loved ones safe. We currently have nearly half-a-million members. But still, you’ve probably never heard of us. Because our members are trained NOT to talk about it. Chances are, some of our members are friends of yours. And they’ve never told you. Because talking about it is NOT what we do. What we do is avoid danger, save lives, and keep our loved ones safe. Our members are doctors and single moms and firemen and grandmothers and Veterans and Democrats and Republicans and members of every faith. We are thoughtful, responsible, and non-violent. But when you are with one of our members, you are safe, because they know exactly what to do if something crazy happens. More importantly, they know exactly what NOT to do. We are the United States Concealed Carry Association. See what we’re all about at USConcealedCarry.com.DEVIN: Discover the little-known backstory of the US Concealed Carry Association at USConcealedCarry.comHere’s an interesting question:Q: Why would anyone ever knowingly walk into a minefield?A: Because they need to get to the other side.Is there a minefield you need to cross?Have you been avoiding it because everyone keeps telling you how dangerous it is?Are you ready to get started?Roy H. Williams
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Oct 12, 2020 • 10min

Islands of Writers

Every book is an island that exists only in the mind of its writer, and the hope of every writer is that you will visit their island and be glad you did. But in The Faraway Nearby, her book about how we make our lives out of stories, and how we are connected by empathy, narrative and imagination, Rebecca Solnit says,“The object we call a book is not the real book, but its potential, like a musical score or seed. It exists fully only in the act of being read. And its real home is inside the head of the reader, where the symphony resounds and the seed germinates. A book is a heart that only beats in the chest of another.”I think of books as islands, but Rebecca Solnit thinks of them as sheet music, or as seeds. I followed that trail of thought until I realized that she and I had simply discovered different metaphors to describe how books are literary portals of escape into alternate realities.Bored with my navel-gazing, I decided to search the 5,067 passages in the random quotes database at MondayMorningMemo.com to see how many other writers had spoken of islands. So I logged into the admin section, typed the word “island” into the search window, and was delighted to find that I had transcribed “island” passages from no fewer than a dozen of my favorite authors.“Something of the sense of holiness on islands comes, I think, from this strange, elastic geography. Islands are made larger, paradoxically, by the scale of the sea that surrounds them. The element which might reduce them, which might be thought to besiege them, has the opposite effect. The sea elevates these few acres into something they would never be if hidden in the mass of the mainland. The sea makes islands significant.”– Adam Nicolson, Sea RoomFrom 1888 until his death in 1894, Robert Louis Stevenson lived in the South Seas. The diary of his island travels was published immediately after his death.“Few men who come to the islands leave them; they grow grey where they alighted; the palm shades and the trade-wind fans them till they die, perhaps cherishing to the last the fancy of a visit home, which is rarely made, more rarely enjoyed, and yet more rarely repeated. No part of the world exerts the same attractive power upon the visitor, and the task before me is to communicate to fireside travelers some sense of its seduction, and to describe the life, at sea and ashore, of many hundred thousand persons, some of our own blood and language, all our contemporaries, and yet as remote in thought and habit as Rob Roy or Barbarossa, the Apostles or the Caesars.”Three years later, Mary Kingsley spoke of her Travels in West Africa, an 1897 bestseller.“Once a hippopotamus and I were on an island together, and I wanted one of us to leave. I preferred it should be myself, but the hippo was close to my canoe, and looked like staying, so I made cautious and timorous advances to him and finally scratched him behind the ear with my umbrella and we parted on good terms. But with the crocodile it was different….”But 30 years before Robert Louis Stevenson or Mary Kingsley wrote about their islands, Mark Twain had a few words to say about the proposed US annexation of the Sandwich Islands.“When these islands were discovered the population was about 400,000, but the white man came and brought various complicated diseases, and education, and civilization, and all sorts of calamities, and consequently the population began to drop off with commendable activity. Forty years ago they were reduced to 200,000, and the educational and civilizing facilities being increased they dwindled down to 55,000, and it is proposed to send a few more missionaries and finish them. It isn’t the education or civilization that has settled them; it is the imported diseases, and they have all got the consumption and other reliable distempers, and to speak figuratively, they are retiring from business pretty fast. When they pick up and leave we will take possession as lawful heirs.”In his book, Marina, Carlos Ruiz Zafon writes of a strange island in the heart of Barcelona.“The Sarrià cemetery is one of Barcelona’s best-hidden corners. If you look for it on the maps, you won’t find it. If you ask locals or taxi drivers how to get there, they probably won’t know, although they’ve all heard about it. And if, by chance, you try to look for it on your own, you’re more likely than not to get lost. The lucky few who know the secret of its whereabouts suspect that this old graveyard is in fact an island lost in the ocean of the past, which appears and disappears at random.”“The memories of hundreds of people lie here. Their lives, their feelings, their expectations, their absence, the dreams that never came through for them, the disappointments, the deceptions and the unrequited loves that poisoned their existence… All that is here, trapped forever.”And then we have the laughable, lovable wit of Bill Bryson in his book, At Home.“Columbus’s real achievement was managing to cross the ocean successfully in both directions. Though an accomplished enough mariner, he was not terribly good at a great deal else, especially geography, the skill that would seem most vital in an explorer. It would be hard to name any figure in history who has achieved more lasting fame with less competence. He spent large parts of eight years bouncing around Caribbean islands and coastal South America convinced that he was in the heart of the Orient and that Japan and China were at the edge of every sunset. He never worked out that Cuba is an island and never once set foot on, or even suspected the existence of, the landmass to the north that everyone thinks he discovered: the United States.”Eighty years ago, John Steinbeck published Sea of Cortez, the travelogue of an ocean journey with Ed Ricketts, his best friend.“The Western Flyer hunched into the great waves toward Cedros Island, the wind blew off the tops of the whitecaps, and the big guy wire, from bow to mast, took up its vibration like the low pipe on a tremendous organ. It sang its deep note into the wind.”In his book, The Pillars of Hercules, Paul Theroux wrote about two kinds of islands.“Alert but detached, Bowles was reclining on a pallet in his heavily curtained bedroom, overheated by a primitive heater, a blowtorch attached to a gas canister. He liked the heat, had once spent his winters on a Sri Lankan island he had purchased. And now in this small hot room, with the shades drawn, he was on another island. No living space could have been smaller than this back room where he obviously lived and worked; he ate here, he wrote here, he slept here. His books, his music, his medicine. His world had shrunk to these walls. But that was merely the way it seemed…. His world was within his mind, and his imagination was vast.”Anne Morrow Lindbergh, the mother of a 20-month-old son that was famously kidnapped and murdered, later wrote,“I feel we are all islands – in a common sea.”But she was contradicted 300 years earlier by the most famous island quote of all.“No man is an island, entire of itself; every man is a piece of the continent, a part of the main. If a clod be washed away by the sea, Europe is the less… Any man’s death diminishes me, because I am involved in mankind; and therefore never send to know for whom the bell tolls; it tolls for thee.”– John Donne, 1624, Meditation XVIIBut my favorite island quote comes from the wonderful Walt Disney, who said,“There is more treasure in books than in all the pirate’s loot on Treasure Island.”Amen, Walt. Amen.Roy H. Williams
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Oct 5, 2020 • 7min

My Inheritance from Phil

I was 24 and Phil was 60 and he was a most unusual man. Articulate but quiet, passionate but calm, and possibly the world’s greatest listener.By the age of 60, Phil had traveled to more than 40 countries, published stories, articles, and poems in more than 50 magazines, and assembled a personal library of books that overflowed the small rooms of his modest home.It occurs to me as I write this that books are what all my friends seem to have in common.Phil and I traded stories for only 3 years before Pennie and I moved away, but we corresponded once a month until that fateful day in 2019 when he left this world to move in with a friend.He was 97 years old.Phil always wore a tie. He didn’t have many, but each of them was special to him. He gave his wife, Barbara, careful instructions before he died regarding which tie he wanted each of his friends to have. The tie I received is covered with books on bookshelves. It hangs over the draperies in my study at home.When Barbara passed away in 2020, I received a phone call from their grandson, Cooper, informing me that Phil had left me his library.Phil’s library was as eclectic as he was:The Autobiography of A.A. Milne, (author of Winnie the Pooh)The Life of Abraham Lincoln, by TarbellLiterature and Western Man, by J.B. PriestlyUnderstanding Types, Shadows, and Names. A 2-volume set.The Gospel of Moses, by Samuel J. SchultzHawksbill Station, by Robert SilverbergThe Little Minister, by J.M. Barrie (the author of Peter Pan)The Shepherd of the Hills and When a Man’s a Man, by Harold Bell WrightAnd Behold The Camels Were Coming, by Edward Cuyler KurtzAnd then we have Jules Verne, Mark Twain, Nathaniel Hawthorne, Walt Whitman, Edgar Allan Poe, Arthur Conan Doyle, Zane Grey, Louisa May Alcott, Theodore Roosevelt, and the complete works of James Whitcomb Riley and William Makepeace Thackeray.And because Phil was a pastor and a Bible scholar, we haveA fat 4-volume set of Word Studies in the Greek New Testament,A Lawyer Examines the Bible,The Treasury of David,The Old Testament and the Fine Arts, by Cynthia MausChrist and the Fine Arts, by Cynthia Mausand a few dozen books about the Tabernacle in the Wilderness,along with a couple of hundred Biblical commentaries and Expositions of Holy Scripture.And then there is the gorgeous 27-volume set featuring the paintings of all the greatest artists of the last 600 years.Pennie and I bought a new trailer to send with Joe Davis when he went to pick up the books 500 miles away. That trailer is 17 feet long, 8 1/2 feet wide, has a 9-foot ceiling, and is rated to carry 3 1/2 tons. Joe drove home slowly because the trailer was overloaded.You will notice a couple of new things in the Welcome Center upon your next arrival at Wizard Academy. The first of these will be the smell of delicious food. Pennie is pursuing a coffee cafe license so that people can have something to eat while they sit with a book or a computer or a friend and a glass of wine and forget about their cares for awhile.The second thing you’ll notice will be the thousands of books adorning the floor-to-ceiling bookshelves with rolling ladders in the James Phillip Johnson reading room. And on the wooden header where those rolling ladders roll, you’ll read the last words Phil ever spoke to me:“You acquire an education by study, hard work and persistence. But you absorb culture by viewing great art, listening to great music and reading great books.”I scribbled those words on a scrap of paper so that I could add them to the Random Quotes database when I got home.I had no idea that I would never hear Phil’s voice again.Roy H. Williams
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Sep 28, 2020 • 5min

God’s Dog

I sit with a bag of popcorn and watch the frantic climbers of the ladder of success.The climbers who capture my interest are the ones who consider themselves to be “clever.” But look closely and you’ll see their only “cleverness” is that they are uncommitted and disloyal. Every person is a steppingstone for them and every relationship is transactional.I ask them about this and they say with pride, “I am an independent thinker. I am my own dog.”But isn’t that just another way of saying, “stray dog, dog without a home, dog that nobody wants”?Clever climbers have no master. This means no commitment, no loyalty to anyone or anything other than themselves. But happy dogs have masters to whom they are loyal and committed.Climbers envision a life of recreation and leisure.But recreation and leisure are medicine, not a lifestyle.Medicine, used wisely, restores us to health.Medicine as a lifestyle is the definition of a drug addict.When you live for something bigger than you are, you gain identity, purpose, and adventure.Identity: Who am I?Purpose: Why am I here?Adventure: What must I overcome?We spend our lives searching for security and then hate it when we get it. Security is the death of adventure.Self-made people speak of being their happiest during days of struggle and uncertainty. This is when they knew exactly who they were, why they were here, and what it was they had to overcome. Hence the saying, “It is the journey, not the destination, that matters in the end.”This is the self-perception that I will be sending to indy@wizardofads.com.I hope you will use this same format when you send him your self-perception.Identity: I am a mailman.Purpose: I deliver messages.Adventure: I must overcome ignorance, insulation, and apathy.Ignorance: I must cause those who don’t know, to know.Insulation: I must penetrate the insulation that surrounds their brains.Apathy: I must touch their hearts so that they care.STEP ONE is to summarize in three, short phrases, your identity, your purpose, and your adventure.STEP TWO is to explain how you will overcome the obstacles that are the essence of your adventure.Disclosure: the reason I’m asking you to send your self-perception to Indy is because you will give deeper thought to your introspection if you know that another person – even a lowly beagle – is going to read it. This exercise is not for my benefit and it’s not for Indy’s rabbit hole. It’s for you.If you deliver good newsand solutions for problemsand try to alleviate sufferingand make people happy,you are doing the work of God.You are no longer your own dog.You are God’s dog.Roy H. Williams
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Sep 21, 2020 • 8min

Molokai

These are the basic principles of Chaotic Ad Writing as taught by Wizard Academy:1. Approach your subject from an unexpected angle.2. Tell two stories at once, using the relationship between two things as a pattern to reveal the relationship between two other things.3. Allow the listener to arrive at their own conclusion.In the New Testament, stories like these are known as parables.This is the challenge we outlined in last week’s Monday Morning Memo:STEP ONE: I have chosen the word “Molokai” to be our unexpected beginning.STEP TWO: Send indy@WizardOfAds.com a link to the website of a product or service for which an ad could not possibly begin with the word “Molokai.”STEP THREE: I will randomly select five of these products or services and write a fascinating ad for each of them beginning with the word, “Molokai.”STEP FOUR: These five ads will be published in next week’s Monday Morning Memo.DISCLOSURE: When I promised I would “randomly select” 5 products or services for which I would write an ad beginning with Molokai, I hadn’t yet decided how I was going to do that. In the end, I just told Indy to give me the first 5 emails he received. These were fromJay Leigeber at 1:25AM,Malton Schexneider at 3:24AM,Pauline Tom at 3:51AM,Damien Deighan at 4:08AM, andTSO at 4:39AM, but this was an email to Indy for a “Molokai Beach Face Mask,” from John at TSO, so it was sort of like, “Interesting coincidence, huh?” So I figured I would take the next one,Bryan Eisenberg at 5:18AM, but Bryan is a close friend and that would look suspicious, so I disqualified him and went with Wendy Gardner at 5:53AM.A few more emails trickled in during the next 30 minutes, then at 6:25AM Jason Fox opened the floodgates and Indy Beagle feared he would be swept away.Are you ready to read some ads?Jay Leigeber was convinced “Molokai” could not be used as the opening word for this product:Molokai. The most Hawaiian of the Hawaiian islands. Warm, wonderful, Molokai.For a one-time payment of just a hundred and twenty-nine dollars…Tushy will take you to Molokai every day…and bring you home, relaxed… refreshed… and feeling oh, so fine.The Tushy Spa warm water bidet attachment will fit any toilet…in any home… and take you to warm, wonderful Molokai whenever…you want…. to go.HelloTushy dot com.Malton Schexneider was convinced “Molokai” could not be used as the opening word for this product:Molokai is the wonderful island where the Hawaiians sent their people when they had a painful, debilitating condition. If you experience back pain, you know debilitating pain. Will you let us help you? Our free report on Eliminating and Preventing Back Pain will be your own private, Molokai, where you can find relief, and health, and experience happiness once again. Molokai awaits you at Back Pain Relief Secrets dot com.[That ad was completely true, by the way. Molokai housed Hawaii’s leper colony for more than 100 years. – Indy Beagle]Pauline Tom was convinced “Molokai” could not be used as the opening word for this product:Molokai. That untouched Hawaiian island, is HOME to the world’s most beautiful birds. But there is one bird in your own backyard that is smart… and wise… and beautiful enough to be the pride of Molokai, and it needs a home, too. Will you give your Bluebird a fabulous, custom home where it can be safe and happy? Just 25 dollars at Texas Bluebird Society dot org.Damien Deighan was convinced “Molokai” could not be used as the opening word for this product:Molokai is the island where everything is simple… straightforward… uncomplicated. If you’re looking for a simple, straightforward, uncomplicated way to find the data scientists your company needs, visit data science talent dot co dot uk, the Molokai of data science. Last year we filled 91.6 percent of all requests with the picture-perfect candidate. Simple, straightforward, uncomplicated… data science talent dot co dot uk. Aloha.Wendy Gardner was convinced “Molokai” could not be used as the opening word for this product:Molokai. Five hundred visitors travel to Hawaii, but the one who goes home with a life-changing smile is that one visitor who finds marvelous, magnificent, Molokai. BaxterBoo dog goggles are like that. Five hundred dogs wag their tails but the dog that makes you smile is that one dog who is wearing marvelous… magnificent… BaxterBoo dog goggles. BaxterBoo dot com. Visit us.[Wait a minute! A few hours after the wizard wrote those five ads, an email from Bob Jones suddenly appeared and it was time-stamped at 2:39AM! I guess it got hung up somewhere along the way, so I asked the wizard to write one last ad. – Indy Beagle]Molokai. The unspoiled island. Pure water. Fresh Air. Nature at its most natural. Aquaza brings the health and freshness of Molokai to crowded dairy farms, poultry farms, and industrial greenhouses. Aquaza means healthy dairy cows, happy laying hens, robust roses and vibrant vegetables with thicker, stronger roots. Aquaza… the health of an unspoiled island, whenever… and wherever… you need it. Aquaza dot comRight now you’re probably thinking that it must easy to tie “Molokai” to any kind of product or service. But the truth is that we could easily have opened our ads with “King Darius of Persia was defeated by Alexander the Great,” or “Nazis were Not What They Pretended to Be,” or “Wonderland Just isn’t the Same Without Alice.”The word “Molokai” isn’t magic. The magic is found in the fact that, “everything in the universe is connected, of course. It’s just a matter of using imagination to discover the links, and language to expand and enliven them.”Roy H. Williams
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Sep 14, 2020 • 7min

My Visits with Robert Frost

Robert Frost died when I was four, so we never met face to face, but throughout my formative years I spent an hour with him every night before I fell asleep.Robert Frost taught me how to write.If you will write like Robert Frost, you must approach your subject from an unexpected angle. Few things capture the attention like the unexpected. When your reader or listener has chosen to follow you on a journey, it is because they expect to be fascinated, intrigued, and delighted.Don’t let them down.Robert Frost knew that things can be used as metaphors for other things, which is why his poems often finish by making a powerful point we didn’t see coming. The dual nature of metaphors makes it easy to tell two stories at once.In addition, Frost uses metaphors to lead us toward a destination. Then he allows us to joyfully discover it on our own. He doesn’t tell us what to believe; he just causes us to believe it.And like every great ad, his poems get better with every repetition.Robert Frost noticed the binary relationship between the hot and cold theories of earth’s destruction and wrote “Fire and Ice” exactly 100 years ago.Some say the world will end in fire,Some say in ice.From what I’ve tasted of desireI hold with those who favor fire.But if it had to perish twice,I think I know enough of hateTo say that for destruction iceIs also greatAnd would suffice.– Robert Frost  (1920)1. With his opening surprise of just 12 words he shows us the two possibilities known to every astrophysicist: (A.) our world could be burned up by the explosion of our sun, or (B.) we could perish in a coming ice age.2. But then he makes a hard left turn to reveal that desire is just another type of fire, and hate is another kind of ice that for destruction “is also great and would suffice.”Robert Frost opens our eyes to the destructive powers of greed and hate in 15 seconds, with just 51 words.When you allow a person to arrive at their own conclusion, the truth you have communicated is no longer your truth, but their truth, and no one will ever be able to take it away from them. They will forever defend it as a product of their own observation.1. Approach your subject from an unexpected angle.2. Tell two stories at once, using the relationship between two things as a pattern to reveal the relationship between two other things.3. Allow the listener to arrive at their own conclusion.These are the principles of Chaotic Ad Writing as taught by Wizard Academy.Chaos in science is not randomness but its opposite, a higher level of order beyond the scope of our immediate awareness. In the words of chaotic novelist Tom Robbins,*“Everything in the universe is connected, of course. It’s just a matter of using imagination to discover the links, and language to expand and enliven them.”But Robert Frost knew this before Tom Robbins was born. And Robert Frost taught it to me.Shall we put it to the test?STEP ONE: I have chosen the word “Molokai” to be our unexpected beginning.STEP TWO: Send indy@WizardOfAds.com a link to the website of a product or service for which an ad could not possibly begin with the word “Molokai.”STEP THREE: I will randomly select five of these products or services and write a fascinating ad for each of them beginning with the word, “Molokai.”STEP FOUR: These five ads will be published in next week’s Monday Morning Memo.The objective of this demonstration will be to show you how “everything in the universe is connected, of course,” and how you can leverage these connections to accomplish things you have never been able to accomplish before.I would happily tell you “what kinds of things” but when you have seen this technique demonstrated five times, you will come to your own conclusions. The connectedness of everything around you will no longer be Robert Frost’s truth, or Tom Robbins’ truth, or my truth, but your truth, and no one will ever be able to take it away from you.Robert Frost won the Pulitzer Prize 4 times and was nominated for the Nobel Prize a record 31 times. Had he chosen to become an ad writer, he could have helped thousands of business owners achieve their dreams and become wonderfully wealthy in the process.Roy H. Williams
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Sep 7, 2020 • 6min

Online Marketing 101

Above ground, in the sunlight, grain silos provide much of our daily sustenance.Below ground, in the darkness, hides another kind of silo.But it is not the missile silo that is killing us. People are disappearing into the bone-dry quicksand of grain silos in less than 5 seconds.“Once entrapment begins, it happens very quickly due to the suction-like action of the grain; Researchers in Germany found that an average person who has sunk into grain once it has stopped flowing can get out only as long as it has not reached knee level; at waist level assistance is required. Once the grain has reached the chest a formal rescue effort must be undertaken.” – WIKIPEDIAI have my beliefs and you have your beliefs.Belief is not a group project. But a sense of belonging, the creation of a community, and the establishment of a society have always been group projects.Covid-19 took the face-to-faceness of community and society away from us, leaving us no alternative but to gather online in echo-chamber silos where we can hear our own opinions voiced oh-so-eloquently by others.If we sink into the life-giving grain of these online silos, we will suffocate.When you know a person’s silos, you know everything about them that matters.Cambridge Analytica gained access to information on 50 million Facebook users as a way to identify the personalities of American voters and influence their behavior. Cambridge Analytica was merely an expression of Online Marketing 101.I’m not saying it was right. What I’m saying is that when you are in a silo, you are easy to manipulate.We segregate ourselves into silos based on (1.) our beliefs, and (2.) our activities.The most successful online marketers are those who know their ABC’s.*A: Identify a tribe.B: Develop the tribe.C: Market to the tribe.Each of us participates in a handful of tribes. It is impossible to avoid.Just try to remember that each of your tribes exists in a silo – an echo chamber – where it is easy to become convinced that “everyone” thinks and feels like you do.But your silos aren’t the world. And my silos aren’t, either.This is why I’ve been reaching out to well-spoken friends and acquaintances who spend time in other silos and have different beliefs. I asked these people – one by one – to share their thoughts on subjects I knew they saw differently than me.I’ve enjoyed it immensely, and I suggest you do it, too.But this is the important part: Ask and listen only. Do not – under any circumstances – offer your perspective. If you do, the whole conversation will feel to your friend like an ambush. Just ask questions and keep your mouth shut. Focus your mind on trying to see what your friend sees.And do it by Zoom or telephone. It is much easier to focus a call – and end it – than a face-to-face meeting.Do you have the courage to do this? Are you willing to look at the future – if only for a few minutes – through the eyes of someone who believes differently than you?If you answer yes, you have the mind of a mass marketer with arms long enough to embrace the world.If you answer no, my suggestion is that you focus your marketing firepower on the silos you know best. This will allow you to talk to your tribe, in the language of that tribe, according to the values and beliefs they hold dear.Indy says to tell you “Aroo,” and that he’ll see you in the rabbit hole.Roy H. Williams* as taught by chairman Ryan Deiss in his class at Wizard Academy.“A relationship seldom achieves its full potential without confrontation; but confrontation is almost always doomed to failure unless it grows out of a deep trust built on honest communication. Even then, it must be handled with sensitivity. If your friend is not convinced of your genuine concern, if he is not certain that you have his best interests at heart, he will likely become defensive, rejecting your correction.” – Richard Exley“Life is short and we have never too much time for gladdening the hearts of those who are travelling the dark journey with us. Be swift to love, make haste to be kind.” – Henri Frederic AmielA
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Aug 31, 2020 • 5min

That Speck on the Windshield

You are flying your small airplane on a beautiful day.There is a tiny speck on your windshield.Like the North Star, it doesn’t move.This is why it escapes your notice.Had that speck begun moving across your windshield, you would have recognized it as another airplane. The fact that it doesn’t move means that you and that speck will soon intersect unless one of you changes direction. That speck will quickly-all-at-once fill your windshield and then…I’m trying to teach you a new way of thinking about your blind spot.If you knew it was there, they wouldn’t call it a blind spot.Blind spots are why it is wise for you and me to each have a special person in our lives to notice things we don’t notice. You would be amazed at the number of times each week Princess Pennie has to point out specks on the windshield I didn’t see.Right now, you are thinking to yourself, “What the wizard just told us completely contradicts Indy Beagle’s assertion last week that, ‘Nothing is so annoying as unsolicited advice, for within it lies the assumption of superior wisdom.'”I’m not contradicting Indy, I’m just pointing out a speck on his windshield. Each of us – you, me, everyone – is limited in our perceptions. But we don’t like to believe we are.Time-travel with me:In the second chapter of the first book of the Bible, God muses to himself, “It is not good for a person to be alone.”I think this is why He made so many of us, and why we are so different.Solomon, widely known for his wisdom, wrote, “Two are better than one…If one falls down, his partner can help him up. But pity the person who falls and has no one to help him up!” 1And in the Proverbs, he wrote, “Whoever finds a partner finds a good thing.” 2On page 148 of the book that won her the Nobel Prize in Literature,3 Olga Tokarczuk writes,“The world here is so large, so impossible to take in,” she said, fixing her gaze on me for a few seconds, testing me, “Agata is my wife.”I blinked, I had never heard one woman referring to another as “my wife” before. But I liked it.“You’re surprised, aren’t you?”I thought for a while.“I could have a wife, too,” I said with conviction. “It’s better to live with someone than alone. It’s easier to go through life together with someone than on one’s own.”Allow me to conclude by revisiting your accusation that today’s Monday Morning Memo contradicts last week’s Monday Morning Memo written by Indy Beagle.Niels Bohr, the physicist who won the 1922 Nobel Prize in Physics, said,“The opposite of a correct statement is a false statement. But the opposite of a profound truth may well be another profound truth.”Please note that Niels Bohr was a physicist, not a philosopher.Stanislaw Lec, however, was a philosopher. He confirmed Niels Bohr’s thesis about opposite truths by saying, “Proverbs contradict each other. That is the wisdom of a people.” 4F. Scott Fitzgerald, the writer who gave us The Great Gatsby, summarized the idea of opposite truths this way, “The test of a first-rate intelligence is the ability to hold two opposed ideas in mind at the same time and still retain the ability to function.”Yes, F. Scott was a drunkard, but that doesn’t mean he was wrong. Alcohol was a speck on his windshield. Sadly for F. Scott, that speck quickly-all-at-once filled his windshield when he was just 44 years old.I’m betting if he had it all to do over again, he would have let someone help him wipe that speck away.Roy H. Williams1 Ecclesiastes 4:9-102 Proverbs 18:22 [Yeah, I wrote “partner” when Solomon said “wife.” Don’t have a conniption. A person doesn’t have to be your spouse – or even female – to point out the speck on your windshield. – RHW]3 Drive Your Plow Over the Bones of the Dead, p. 1484 I’ve put 30 examples of “proverbs contradicting each other” in the rabbit hole for you. – Indy
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Aug 24, 2020 • 5min

Everyone Has a Plan Until They Get Punched in the Mouth

Few things are as annoying as unsolicited advice,for within it lies the assumption of superior wisdom.(So when you tell a person your PLAN for what THEY should do,always be aware that they secretly want to punch you in the mouth.)Uh-oh. Did I just give you some unsolicited advice?Heavyweight Champion Mike Tyson was listening to a reporter tell him how his opponent planned to beat him in their upcoming boxing match. Mike famously replied, “Everyone has a plan until they get punched in the mouth.”There are other interpretations of Mike’s famous saying, too. Like how “Plan B” is for when a business person gets punched in the mouth by unforeseen circumstances, and how “Plan C” is for when they get punched in the mouth a second time. When my boss, the wizard, was chancellor of Wizard Academy, he got all the way down to “Plan D,” and now Daniel Whittington is putting together “Plan E” because, you know, Covid.Hey! You want a PDF download of the 1998 Business Book of the Year, The Wizard of Ads?  Here you go! (I don’t know how it works in other browsers, but in Safari you’ll find “Export as PDF” under your FILE pulldown.)If it seems like my paragraphs aren’t connected to each other, it’s probably because all my experience is in the rabbit hole and beagles are easily distracted.Speaking of “distracted,” Gabrielle Roth writes,“If you came to a shaman or medicine person complaining of being disheartened, dispirited, or depressed, they would ask one of four questions. When did you stop dancing? When did you stop singing? When did you stop being enchanted by stories? When did you stop finding comfort in the sweet territory of silence? Where we have stopped dancing, singing, being enchanted by stories, or finding comfort in silence is where we have experienced the loss of soul. Dancing, singing, storytelling, and silence are the four universal healing salves.”I don’t know how it is with people, but dogs are born knowing this!Dance! Sing! Be Enchanted by Stories! Celebrate Silence!It’s really not that hard. Just imitate a happy dog.Samuel Butler was born in 1835 and even though that was a long time ago, Samuel understood the happiness of dogs:“The great pleasure of a dog is that you may make a fool of yourself with him and not only will he not scold you, but he will make a fool of himself too.”Dale Carnegie said,“Did you ever see an unhappy horse? Did you ever see a bird that had the blues? One reason why birds and horses are not unhappy is because they are not trying to impress other birds and horses.”I guess it’s time to take this plane in for a landing now because the wizard gave me a target word-count and we’re getting pretty close to it. Keep in mind that I’m flying solo for the first time, okay?Here’s my summary, from a beagle’s point-of-view:The events of 2020 will leave their marks on us for the rest of our lives. Having been forced into a more introspective existence by the Covid, many people learned things about themselves that had previously been suppressed.Self-aware people experienced solitude and emerged from it less fixated on the outward trappings of success, and more concerned about the quality of their relationships and their inner lives.Persons unwilling to examine themselves experienced isolation and are filled with anxiousness about things returning to “how they used to be.”There. That’s it. Our wheels have touched the ground.“This is your captain speaking. Ladies and gentlemen, we have arrived at our destination. We know you have a choice in air travel, and we want to thank you for choosing to fly Beagle Airlines.”Aroo,Indy Beagle
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Aug 17, 2020 • 6min

How I Write Scripts for TV Ads

Notice that title. It does not say, “How to Write Scripts for TV Ads,” but, “How I Write…”I have my own weird way of doing it.TV writers use a split-page approach:Camera instructions in the left column. Audio in the right column.I chose not to do it that way.Back when the world was young, Radio people told me that Radio scripts SHOULD ALWAYS BE TYPED IN ALL CAPITAL LETTERS.I chose not to do it that way.and then came the online people who told me to write everything in lower case letters because who has the time to press the shift key in this fast paced digital world are living inMe. The answer is me. I have enough time to press the shift key.Aaron Sorkin would have been a great Radio writer. Watch his TV series – The West Wing, Studio 60 on the Sunset Strip, The Newsroom, or Sports Night – and you’ll hear dazzling dialogue, brilliant banter, and riveting repartee. Your imaginary people will begin talking like real people after you’ve studied his film scripts, A Few Good Men, The Social Network, Moneyball, and Steve Jobs.Aaron Sorkin says, “Until the words are right, ain’t nothin’ right.”Or at least that’s what he would say if he was from Texas.Radio writers have five tools in their toolbox:(A) choice of words(B) tone of voice(C) vocal inflection(D) music(E) special effects; such as the sound of a car starting, a door slamming, or a dog barking.Television writers have all the radio tools available to them, as well as:(F) facial expressions, hand gestures, and body language(G) Screen text(H) visual special effects; such as slow motion, disappearances, and backlighting.The predictable mistakes made by Radio people writing TV ads are:They try to cram 30 seconds worth of words into a 30-second TV ad.They describe things they could easily have shown onscreen.They forget screen text is available.They use an omniscient voice-over when they could have shown us the person talking. The omniscient narrator – common in radio ads – doesn’t work so well on TV.Make no mistake: bad writing is bad writing. A boring Radio ad will be a boring ad on TV.Here’s how to turn a great Radio ad into a brilliant TV ad:Eliminate descriptions of actions.Show us those actions instead. Add action-instructions to your script, but in a different color than the black ink used for dialogue. If you need to make a cellphone video of yourself performing the actions so the director can see what you see in your mind, do it.Show us who is talking.Add instructions to your script regarding hand gestures, facial expressions, and body language, but use a different color than the black ink used for dialogue.Use screen text.Domain names, phone numbers, and store hours are more easily shown than spoken. But before you add screen text, ask, “Do we really need this?” And when you write the instructions for screen text, use a different color than the black ink used for dialogue.Use special effects to amplify what you want to make memorable.But be careful. The gratuitous use of special effects is the mark of an amateur. Before you use them, ask, “Do we really need these?” And print these instructions in a different color than the black we use for dialogue.Color is a language that can be used to link, or separate.In case I forgot to mention it, the only thing you should ever print in black is the dialogue. Special effects, screen text, and instructions to the actors and cameramen will be in a subordinate color of ink.Because the dialogue – the words – are what matter most.I believe Radio writers can learn to write TV ads a lot easier thanTV writers can learn to write Radio ads.And Aaron Sorkin agrees!Or at least he would if he was from Texas.Roy H. Williams

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