Human Capital Leadership

In this podcast episode, Dr. Jonathan H. Westover talks with with Jennifer Mulholland and Jeff Shuck about conscious leadership. Jennifer Mulholland is an author, strategist, alchemist, executive coach, and co-owner of Plenty Consulting. From a very young age, she's been dedicated to raising the consciousness of people on the planet. For the last decade, she and her business partner, Jeff Shuck, have helped thousands of conscious leaders and businesses grow in revenue, impact, and fulfillment. Before becoming co-owner of Plenty, Jennifer was Chief Innovation Officer at SunGard, a Fortune 500 technology company. She founded several businesses focused on bridging the gap between information and impact in healthcare, technology, and holistic wellbeing. She is a certified Reiki and Theta healer trained in shamanic and energy medicine. She has a B.S. degree in Exercise and Sports Science, Psychology, and Coaching from the University of Utah. Jennifer was a two-sport Division I athlete and captain at the University of Delaware, playing both field hockey and lacrosse. She lives in Park City, Utah, where she enjoys an active, outdoor lifestyle with her husband and two children in the mountain town she's called home for almost thirty years. Jeff Shuck is an accomplished leader and entrepreneur with deep experience in leadership development, consulting, and social impact. Jeff is co-owner of Plenty Consulting with his business partner Jennifer Mulholland. Together, they have helped thousands of for-profit and non-profit leaders and organizations create their strategies, grow their fundraising, innovate new programs, and develop conscious cultures. Before founding Plenty, Jeff was co-founder and CEO of fundraising firm Event 360, raising nearly a billion dollars for charity over 12 years. Jeff graduated Phi Beta Kappa from the University of Rochester and earned an MBA from Kellogg School of Management and an MS in Predictive Analytics from Northwestern. His work in positive change and social impact has been featured in a variety of outlets such as Marketplace, the Wall Street Journal, Fatherly, and the Stanford Social Innovation Review. Jeff is an avid musician, writer, and fitness enthusiast and lives in Michigan City, Indiana with his wife and four children.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with with Eric Stone about building and measuring a high performance culture in the workplace. Eric Stone's passion for business led him to an influential twenty-six-year career at the iconic rental car company Enterprise Holdings, where he quickly became one of the most decorated Regional Vice Presidents in the company’s history. His ability to connect and motivate employees from all different generations and demographics allowed his teams to sustain top-level results and a culture of pride. Eric attributes much of this success to his ability to create, ignite, and sustain a high-performance culture—one that enabled him to lead his teams through challenges like 9/11, the Great Recession, the COVID-19 pandemic, and the Great Resignation—along with an extraordinary ability to adapt to the unexpected and help others do the same. Eric retired from Enterprise in 2018 and founded Clear Path Ventures, which specializes in guiding young professionals and businesses as they navigate their path to success. Eric has served on the boards of multiple community-focused nonprofits, which focus on providing strategies and resources to close the opportunity gap for marginalized groups. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with with Eric Henry about maintaining healthy organizational culture during periods of growth. Eric Henry is the President of Carousel Digital Signage, a company that traces its roots to 1997 when one of its founders recognized the limitations of existing multimedia software for educational displays. This insight drove the mission to create user-friendly “signage” software, a principle that still defines Carousel’s identity today. Eric fosters partnerships with esteemed global enterprises while crafting a strategy that centers on delivering unparalleled value to customers. A visionary leader, Eric thrives on discerning opportunities amid challenges and unearthing the potential within each individual he engages with on a daily basis. Eric’s leadership embodies Carousel’s commitment to making technology accessible while ensuring that every individual feels acknowledged and valued. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with with Dr. Anna Marie Frank about how our thoughts impact our happiness and health. Anna Marie is a doctor of Traditional Naturopathy, with a PhD in Natural Medicine. She also has training from the Gerson Institute, Amen clinics, Integrative Nutrition Institute, Mindvalley, National Wellness Institute, and the Wellness Council of America. She is a lifelong learner and continues to expand in the field of wellbeing Anna Marie healed her brain after years of depression and challenges with dyslexia and ADD. She is the creator and owner of Happy Whole You—a brain health-focused wellness center located in Bakersfield, California. Anna Marie is the formulator of a brain nutraceutical line, which includes “Happy You, Calm You, & Bright You.” Plus, she just launched her bioavailable liquid nutrition line. She is also the author of the self- improvement book, “Stop Bullying Yourself!” a guide to greater health, wealth, happiness, and success. https://happywholeyou.com/pages/podcast Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Robert J. Khoury about weaving dignity into the internship process. Robert J. Khoury is the co-founder and CEO of Agile Rainmakers, a high-impact advisory firm based in Chicago’s Gold Coast. His 20+ year career in the financial industry has seen him in many roles: an equity derivatives trader, portfolio manager, corporate strategist, recruiter, hedge fund executive and private equity investor. Rob earned a BSE in Electrical Engineering at Princeton University and his MBA from Duke University’s Fuqua School of Business. He takes great pleasure in supporting organizations, college students and recent graduates in experiencing outstanding internships. Rob has developed and managed a comprehensive internship program for college students that has resulted in a significant impact for dozens of students and clients alike. He has a passion for ensuring success. As a member of the Princeton Club of Chicago, for over a decade he organized intern luncheons for Princeton students eager to find opportunities in Chicago. He is the co-author of Intern Management: Principles for Designing an Exceptional Internship and How To Intern Successfully: Insights and Actions to Optimize Your Experience. Rob led personal and professional development seminars for Landmark Worldwide for several years; enjoys philanthropy and family vacations; and lives with his wife, Mary – a freshwater ecologist – and their two children in downtown Chicago overlooking beautiful Lake Michigan.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Lida Citroën about their book, THE NEW RULES OF INFLUENCE: How To Authentically Build Trust, Drive Change, And Make An Impact. Lida Citroën, author of THE NEW RULES OF INFLUENCE: How To Authentically Build Trust, Drive Change, And Make An Impact, is an award-winning branding and reputation management expert who designs and enhances the identities of executives, entrepreneurs, and thought leaders globally. As CEO and founder of LIDA360, LLC, Citroën is sought-after for her knowledge of personal brand development, reputation management, leadership communication, and online positioning. Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Glen Wood about what it means to be sustainable in 2025. Glen Wood is the president and co-founder of Smart Vision Logistics (SVL), a company committed to the implementation of sustainable supply chains. As an authority on the economy and parental rights in the workplace, Glen has been featured on CNN, CNBC, the BBC, and in prominent publications like The New York Times and The Washington Post.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Tom Conlon about advice for young individuals searching for employment and key factors they should consider in their job search. North Street founder Tom Conlon has more than 20 years of experience in design, web programming, copywriting, operations, and people management. Prior to founding North Street, Tom began his career in the consumer publishing industry, first as a web designer and developer, then as a writer and editor for top media outlets including Wired, Men’s Journal, AOL, and Popular Science. Tom earned a degree in Communications with a minor in History from Fordham University. He is a proud member of the New York City chapter of the Entrepreneurs’ Organization, where he served as chair of the program’s Accelerator for small businesses.  Check out all of the podcasts in the HCI Podcast Network!

In this podcast episode, Dr. Jonathan H. Westover talks with Niki Avraam about cultivating a leadership and ownership mindset. Niki Avraam empowers organisations and individuals to exceed their potential by promoting a culture of ownership and adaptability. Her mission is to energize the workforce and ensure we are ready for the future of work, which is NOW. With years of expertise as an employment and discrimination lawyer and as founder of Howat Avraam Solicitors, she demonstrates how embracing growth beyond comfort zones - what she calls "Preferred Discomfort" - leads to unprecedented success.  Check out all of the podcasts in the HCI Podcast Network!

Abstract: The article challenges the common assumption that platform markets will inevitably consolidate around a single dominant player in a "winner-takes-all" dynamic. It argues that network effects, while providing advantages to early leaders, do not predetermine long-term market structure. Rather, differences in strategy, business models, and community relationships allow multiple platforms to coexist by catering to specific user groups. The article presents examples from the ride-sharing and e-commerce industries showing how platform leaders have prospered by embracing a "positive-sum" philosophy - empowering diverse participants, fostering interoperability, and cultivating vibrant multi-sided communities. The authors conclude that a pluralistic, community-centric mindset positions platform leaders to become prosperous nodes within continually expanding and valuable technological networks, rather than pursuing market dominance alone.