AI Ireland with Mark Kelly

Today’s guest is Balaji Padmanathan, Data Scientist & Masters Graduate at Uniersity College Dublin. Balaji was the winner in the Best Application of AI in a Student Project at the 2023 AI Awards for his project focusing on optimising electric vehicle charging station locations in Dublin. The aim of the project was to make Dublin more sustainable and serve as a model for global efforts to combat climate change and promote responsible urban development. Topics include: Optimizing electric vehicle charging stations for viability Pivoting to DBSCAN and ranking methods due to data scarcity Utilized open source data such as OpenStreetMap & OpenChargeMap for analysis Validating analysis using existing EV stations for accuracy assessment

Today's guest is Luca Marchesotti, Founder and CEO of Gemmo AI. A leader in bespoke AI solutions, Gemmo AI offer services in consultancy and R&D for Computer Vision, Predictive and Generative AI projects. Their innovative AI-driven noise monitoring system has led to the launch of Risso AI, a specialised SaaS product aimed to help the growing concern around noise pollution. Gemmo AI won the Best Application of AI in Sustainability at the 2023 AI Awards for developing an API for noise source identification to address noise pollution in Dublin and beyond to improve health and enhance the quality of life. It’s their vision to create a world where environmental surveillance safeguards the planet. Topics covered: The work they do at Gemmo AI How they are solving Noise Pollution with AI The issues with manual noise monitoring and how they are solved with AI Use Cases of Noise Source Attribution AI The Noise Mitigation Value Chain Risso AI: SaaS for Automated Noise Source Attribution

Today’s guest is Eamonn O'Toole, Data Science Consultant at Dell Technologies. Dell Technologies Managed Services (DTMS) provide fully managed and optimised cloud and IT services to a large and varied set of 3rd party customers. These services include the operation andmaintenance of backup, storage, compute, network and convergedinfrastructure with a variety of monitoring and ITSM systems. Dell Technologies won the 2023 AI Award for Best Application of AI in a Large Enterprise for the DTMS team’s collaboration with Service Operations Applied Science and Engineering (SOAS) to employ an ML-powered Multi-Layered Framework to enhance incident management and reduce ticket handling times. Topics include: How Dell Managed Services are enhancing IT efficiency through intelligent data utilisation Introducing Intelligent Ticket Routing which reduces resolution time by 4% Applying NLP and clustering for efficient ticket classification Integrating ML with ITSM to guarantee seamless, platform-agnostic ticket routing Real-time ticket integration and anomaly detection to ensure practical utility Predictive analytics for automated incident prevention and recovery Key lesson to understand the context in deploying solutions

Today’s guest is John Clancy, Founder and CEO at Galvia. Based in Galway, Galvia's mission is to make AI accessible to all organisations, regardless of size. They believe teams should be able to access the benefits of an AI platform and empowered to focus on what matters most, whether that’s value creation or more engaged customers. Galvia were a finalist in the Best Application of AI in a Startup at last month's AI Awards for addressing the University of Galway’s pandemic-induced challenges with an AI-driven student engagement platform named Cara. It helped reduce staff workload by 40%, saving 1500+ hours and instantly resolved 84% of student queries. Topics include: Creating an AI-driven platform to aid student engagement Applying AI to simplify student support processes Training university data to prioritise top student queries intuitively Deploying securely in private cloud while prioritising data governance An AI-driven content system to aid mental health support pathways for students Data provisioning challenges in diverse tech stacks for machine learning

Today’s guest is Emanuel Popovici, Director at the Embedded Systems Group within the School of Engineering at University College Cork. Since 2005, the Embedded Systems Research Group has pursued a broad range of activities through research, teaching, outreach and collaboration with industry.  Emanuel and his team were a finalist in the Best Application of AI in an Academic Research Body and Best Application of AI in Healthcare at the 2023 AI Awards for for their project which addresses neonatal mortality in low-income countries caused by heart and brain issues. It employs AI to interpret physiological signals, improving early detection and healthcare access. Topics include: An overview of his research in solving real-life problems with AI How engineers and doctors collaborate to improve healthcare Improving neonatal brain anomaly detection using AI and sound Their focus on XAI, emphasising human listening acuity for special sounds How human-AI cooperation promises practical healthcare solutions

Today’s guest is Conrad Bernath, Head of Speech and Machine Learning at T-Pro. Headquartered in Dublin, T-Pro is a global leader in clinical documentation improvement software. The company's technology allows healthcare providers to voice enable their existing EPR, reduce transcription costs, outsource overflow transcription and capture patient information effectively and efficiently from anywhere on any device.  Conrad was a nominee for AI Person of the Year at the 2023 AI Awards for his work in revolutionising healthcare with advanced NLP solutions. His leadership refines medical documentation, streamlines workflows and improves patient outcomes. Through his expertise and dedication, Conrad is setting new benchmarks by integrating AI into healthcare processes, elevating standards in the industry. Topics include: Problems T-Pro are solving in healthcare documentation Automating healthcare documentation with speech recognition and NLP Securing healthcare data with encryption and anonymization The impact to healthcare workflows and challenges to quantify impact Developing a digital healthcare assistant using generative AI

Today’s guest is Alan Moore, Founder and CEO at Tax World. Based in Dublin, Tax World were a nominee for the 2023 AI Awards in the Best Use of AI in a Consumer/Customer Service category for their product Ezylia, which addresses the complex issue of obtaining clear tax information with a personal AI assistant. Ezylia has been trained on Irish tax law, tax commentary and publications with over 10 years of questions and answers from Tax World's members area. They employ OpenAI’s ChatGPT, regex and Python to efficiently answer tax questions, simplify tax topics and reduce research time for professionals. Topics include: How their 10,000 Q&A database boosts AI accuracy Ensuring detailed sourcing in AI data for clients' trust Rapid customer expansion and global reach via referrals Empowering accountants with comprehensive tax support A tax-centric approach, UK expansion & streamlined system success

Today’s guest is David Atkinson, Co-Founder and CEO at Lip. Founded in 2023, Lip uses augmented to dubbing to make it look like you can actually speak a different language. David's vision for Lip is every single person in the world being able to speak to every single other person in the world, seamlessly. Lip won the 2023 AI Award for Best Use of AI in a Consumer/Customer Service application for addressing the challenge of language barriers in content creation by using AI to generate lip movements that make it appear as if you can speak another language. This technology aims to help creators reach broader language markets quickly. Topics include: Lip's AI software for global content translation How they simplify video translation for customers Using Generative AI to mimic multilingual live speech How they streamline language adaptation in training and marketing The startup journey with challenges, growth and excitement

Today’s guest is Paul Johnston, British Ambassador to Ireland. Having joined the UK Civil Service in 1990, Paul has served in Paris and New York and has also had a wide range of political and security roles in the Foreign and Commonwealth Office in London. His previous roles include British Ambassador to Sweden, Deputy Permanent Representative to NATO and UK Ambassador to the EU for Political and Security to name a few Paul became Ambassador to Ireland in September 2020. The Ambassador represents His Majesty The King and the UK government in the country to which they are appointed. They are responsible for the direction and work of the embassy and its consulates, including political work, trade and investment, press and cultural relations and consular services. Topics include: AI's promise for good and need for safety balance How the AI Summit emphasises a multi-stakeholder approach to AI management The UK's multi-million-pound investment in AI skills and technology advancement The AI Summit's aim to balance AI's potential with shared safety understanding Global AI development, balancing innovation and safety through collaboration Developing safe AI for global benefit, inclusivity, and societal improvement.

Today’s guest is Paul Sweeney, Co-Founder and Chief Strategy Officer at Webio. Previous 2022 and 2021 AI Awards winners Webio are bringing Artificial Intelligence driven conversations to the enterprise. The company's conversational interface uses AI to streamline inbound and outbound customer communications across new and existing channels.  Webio were a finalist in the Best Use of AI in a Consumer/Customer Service Application and Best Use of Responsible AI and Ethics categories at the 2023 AI Awards for addressing debt collection challenges with empathetic, privacy-first and customisable conversational interactions. By tackling customer needs ethically, they enhance customer engagement, agent efficiency and financial outcomes.  Topics include: How Webio improves collections through digital conversations Leading with empathy to streamline and improve customer engagement Detecting customer vulnerabilities for fast support Using AI & NLP to build a comprehensive platform for credit collections Ensuring ethical AI with controlled, integrated and customisable solutions How their conversational forms improved completion and customer engagement