
One Next Step: Management Tips & Tools for Small Business Owners
It’s time to run your business – and stop letting it run you. One Next Step, hosted by BELAY CEO and author Tricia Sciortino and Lisa Zeeveld, CFO and COO, is the most practical business podcast in the world. It provides tangible takeaways and actionable insights for listeners every week so leaders can affect change in their business immediately. Because after working with thousands of entrepreneurs, executives, and organizations, powerhouse virtual staffing company BELAY has the real-world business knowledge to help real-life leaders get more done and see more results. World-renown guests like Daymond John and Michael Hyatt join Tricia and Lisa weekly to share the small steps, experiences, coaching and resources that have helped them propel their businesses and lead with confidence. For podcast show notes and additional resources on business growth for the business owner, visit OneNextStepPodcast.com
Latest episodes

Feb 21, 2023 • 23min
123: DNA of a great VA
What makes up the perfect virtual assistant? What should leaders be looking for when they are hiring this important position?In this episode, Tricia and LZ will share the key attributes that make up a great VA, from their decades of experience in interviewing, hiring, and being them. They’ll leave our listeners empowered and equipped to find the right fit for the job, knowing exactly what to look for in a great VA. Welcome to episode 123 of One Next Step. See omnystudio.com/listener for privacy information.

Feb 14, 2023 • 5min
122 Bonus: The Unexpected Benefits of Hybrid Workforces
In this Bonus Next Step, Ryan Fitzgerald shares what benefits business owners and leaders fail to think about when it comes to the hybrid, remote model. See omnystudio.com/listener for privacy information.

Feb 7, 2023 • 37min
122: How Fractional Hybrid Workforces Can Benefit Churches
In this episode we’ll talk with BELAY’s own Ryan Fitzgerald, who is our Senior Marketing Manager. He’ll talk about the benefits of fractional, hybrid workforces. With so many businesses going remote over the last two years, Ryan has some incredible insight into the benefits they are beginning to see as remote companies, and what the business world looks like moving forward. Business owners who are on the fence about remote work should get a lot from this episode. Welcome to episode 122 of One Next Step. See omnystudio.com/listener for privacy information.

Jan 31, 2023 • 4min
121 Bonus: How to Start Marketing Without a Team
In this Bonus Next Step, Amy Appleton tells small business owners and solopreneurs without someone dedicated to marketing, where do they can go to get help. See omnystudio.com/listener for privacy information.

Jan 24, 2023 • 33min
121: Managing your Marketing ROI
Return on Investment (ROI). Every business leader knows what it is, and knows it’s important, but how many really have put a plan in practice to build a healthy ROI in their marketing? In this episode, Amy Appleton, Director of Marketing at BELAY, rejoins the podcast to talk with LZ about all things ROI. They’ll discuss what a good ROI looks like, how to know when you’re succeeding with ROI, what to do when things go wrong, what type of technology can help, and more. Welcome to episode 121 of One Next Step. See omnystudio.com/listener for privacy information.

Jan 17, 2023 • 3min
120 Bonus: How the Right VA Stands Out
In this Bonus Next Step, Madison Morgan share some of the characteristics that sets a great VA apart from the crowd during the interview process. See omnystudio.com/listener for privacy information.

Jan 10, 2023 • 22min
120: How to Hire a Virtual Assistant
The process of finding a great virtual assistant can feel overwhelming, so it’s important to make sure you know what traits you’re looking for and how to screen for them in the interview process. In this episode, BELAY Director of Talent Madison Morgan will share an overview of BELAY’s proven process for hiring great VAs. She’ll also explain how partnering with BELAY can save leaders an enormous amount of time and stress. Listeners should leave this episode with an understanding of what it takes to hire a virtual assistant, as well as the benefits of working with BELAY rather than hiring someone on their own.Welcome to episode 120 of One Next Step. See omnystudio.com/listener for privacy information.

Jan 3, 2023 • 26min
Taking Control of Your Game with Daymond John
It’s the leader’s job to chart the direction of the business. However, even with a clear vision, selecting the right goals can be challenging and overwhelming, especially when there are more options and opportunities than resources. Without specific goals, you and your team will struggle to focus and maximize the return on your effort. Tracking progress often feels just as confusing. Even the most profit-minded leaders sometimes question if they’re headed in the right direction and wonder how if what they’re doing is working. This week, we're revisiting one of our favorite (and first) episodes of the podcast in case you missed it back in 2020. In this episode, Tricia and Lisa interview entrepreneur, best-selling author, and investor of ABC Network’s Shark Tank, Daymond John about taking control of your game by setting goals and tracking progress for your business. Welcome to One Next Step.See omnystudio.com/listener for privacy information.

Dec 20, 2022 • 6min
119 BONUS: Break Down Barriers & Go All In
In this Bonus Next Step, Carrie Fabris explains what “all in” means and shares a few tips for leaders to help them confront the barriers keeping them from experiencing everything life has to offer. See omnystudio.com/listener for privacy information.

Dec 13, 2022 • 27min
119: Making the Most of Your Personal & Professional Life
We all want to hire people who are good at what they do, but how do we make sure we’re allowing our team members to play to their unique strengths? This is a question that Carrie Fabris has helped many leaders answer as a coach and a speaker, and in this episode, she’s going to share her insight with our listeners. Anyone who listens to this episode should gain a better understanding of what it means to leverage your strengths in your personal and professional life, while also equipping others to do the same. Welcome to episode 119 of One Next Step.See omnystudio.com/listener for privacy information.
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