

Airlines Confidential Podcast
Scott McCartney
Hosted by Scott McCartney, Fmr. Travel Editor/"Middle Seat" Columnist for The Wall Street Journal. Top Stories, C-Suite Guests, Listener Q's. The Leading Podcast Reaching Travel Industry Insiders, Frequent Flyers, & Aviation Geeks. Created by & Dedicated to Ben Baldanza.
Episodes
Mentioned books

Oct 16, 2024 • 1h 14min
259 - Guest Co-Host Maya Leibman & Guest Patrick O'Keeffe, Fmr SVP, People, American
This week: Guest Co-Host Maya Leibman, Fmr EVP/CIO, American Airlines; Guest: Patrick O'Keeffe, Fmr SVP – People, American Airlines; News: Delta forecasts weaker revenue; Some CrowdStrike context; Disagreement over Sustainable Aviation Fuel (SAF); Are terminal robo-wheelchairs on the horizon? Boeing strike negotiations not going well; United announces unusual new foreign destinations; Listener Q's: Would consolidated check in be workable for airlines?

Oct 9, 2024 • 59min
258 - Guest Co-Host Dave Hilfman, Fmr SVP, United Airlines
This week: Guest Co-Host Dave Hilfman, Fmr SVP, Worldwide Sales at United Airlines; News: Is Spirit planning for a bankruptcy? SWA Board member Rakesh Gangwal buys 3.6M shares - Can improvements be made fast enough? International conflicts affecting travel; Spy transfers FAA infrastructure intel to Iran; United FAA safety review completed; Toyota invests more in VTOL maker Joby; Reflections from working with Bethune/Munoz/Kirby.

Oct 2, 2024 • 1h 11min
257 - Guest Co-Host Oscar Munoz, Fmr Chairman & CEO, United Airlines
This week: Guest Co-Host Oscar Munoz, Fmr Chairman & CEO, United Airlines; News from Southwest's Investor Day: The SWA plan to increase revenue; GAO report on FAA sites unsustainable systems; The story behind the Munoz transformation of United. Book: Turnaround Time: Uniting an Airline and Its Employees in the Friendly Skies. https://airlinesconfidential.com/book-list/

Sep 25, 2024 • 45min
256 - Jeff Martin, President/CEO, Aero Design Labs
This week: Jeff Martin, President/CEO, Aero Design Labs; Plus: Southwest's challenges; Alaska - Hawaiian a done deal with special DOT conditions - now what? Potential next moves for Hawaiian's Peter Ingram; JetBlue lounges coming soon; Listener Q on flight data. Next week: Oscar Munoz, Guest Co-host.

Sep 18, 2024 • 1h 7min
255 - Rob Gurney, Fmr CEO, Oneworld Alliance
This week: Rob Gurney, Fmr CEO, Oneworld Alliance, Also: Amy Spowart, Pres/CEO NAA & David Richardson, Pres Aero Club of Washington DC on the Wright Brothers Trophy; Plus: New format announcement; Lots about the situation at Southwest; Boeing on strike; AA F/A contract ratified; 2 airport collisions.

15 snips
Sep 11, 2024 • 53min
254 - Vasu Raja, Fmr. Chief Commercial Officer, American Airlines
Vasu Raja, the former Chief Commercial Officer at American Airlines, shares his insights reflecting on 9/11's lasting impact on aviation. He discusses airline loyalty programs, questioning the effectiveness of recent regulatory measures by the DOT. Raja delves into the challenges of air traffic control and the rise of ultra-low cost carriers, touching on baggage fees and their effect on customer loyalty. He emphasizes the importance of innovation and personalization in enhancing the travel experience while navigating the complexities of airline economics and labor relations.

Sep 4, 2024 • 48min
253 - Dominic Gates, Aerospace Journalist, The Seattle Times
This week: Dominic Gates, Aerospace Journalist / Boeing Reporter, The Seattle Times; Plus: SAS emerges from bankruptcy with new owners Air France/KLM and more; Norse Atlantic trims fleet, puts focus on 787-9s, joins GDS; Canada based Flair seeks new partners; A SeaTac hack; Airlines gained/lost share in key markets; Listener response to Spirit ticket tax story. Additional tributes to Ben Baldanza.

Aug 28, 2024 • 60min
252 - Suzanne Neufang, CEO, Global Business Travel Association
This week: Suzanne Neufang, CEO, Global Business Travel Association; Breaking News: Which airline might trigger Congressional action on "Taxable Transportation"?; TSA Labor Day weekend projections; Mike Spanos out as Delta's EVP/COO; John Laughter & Allison Ausband assume operational responsibilities; Listener Q on 1st class boarding; an equipment change by AA on BOS-MIA.

Aug 21, 2024 • 55min
251 - David Seymour, COO, American Airlines
This week: David Seymour, COO, American Airlines; The Alaska-Hawaii situation in depth; JetBlue leverages TrueBlue; Shares down on multiple carriers; Breeze blows down Avelo's neck in New Haven; Questions & comments: Southwest vs Spirit new in-flight experience; Listeners thank Ben Baldanza.

Aug 14, 2024 • 1h 5min
250 - An announcement from Ben Baldanza
This week: An announcement from Ben Baldanza; Plus, never before told Ben stories as Scott McCartney welcomes back Seth Kaplan, Chris Chiames, and Chris Sloan as guests to salute Ben; News: Air & Cruise travel demand; Aircraft delivery delays; Capacity discussion; Delta reliability; Listener Q: What would you do if you were CEO at SWA?