Airlines Confidential Podcast
Hosted by Scott McCartney, Fmr. Travel Editor/"Middle Seat" Columnist for The Wall Street Journal. Top Stories, C-Suite Guests, Listener Q's. The Leading Podcast Reaching Travel Industry Insiders, Frequent Flyers, & Aviation Geeks. Created by & Dedicated to Ben Baldanza.
Latest episodes
Feb 5, 2020 • 36min
016 - Coronavirus Affects on Travel
016: This week: The Coronavirus and how it might affect your travel; Is a Southwest safety response concerning?; A listener question about airline regulation; and in "Fine or Whine" a customer complaint about her gift card not being valid.
Jan 29, 2020 • 28min
015 - When Support Animals Fly
This week: Is that poisonous snake really a support animal? (new rules coming); Who should be examining the black box following an incident? How much profit does an airline make from each flight? "Fine or Whine?" listener complaint segment: How come there's no window next to my window seat?
Jan 22, 2020 • 38min
014 - Boing Aircraft Branding
This Week: Does Boeing need to change their aircraft branding? How do low cost airlines keep the cost low? A customer complaint begs the question...When does it make sense for you to purchase frequent flyer miles?
Jan 15, 2020 • 44min
013 - Airline Financial Stability
This Week: Tips on what to look for if an airline might be going out of business; Will the Iran situation affect air travel? How do airlines decide which flights to cancel? Customer Complaint: Did the credit card holder deserve to get charged for bags? Find out in "Fine or Whine".
Jan 8, 2020 • 38min
012 - The Carbon Footprint
This Week: Do frequent fliers increase the carbon footprint? High vs Low cost airports, what is the Airline Rat Pack, a customer complaint (about Spirit!)"fine...or whine?"
Jan 1, 2020 • 39min
011 - The Congo Airways Purchase
This Episode: What the Congo Airways plane purchase tells us, Delta's maintenance advantage, Flashback: Keith Olbermann calls Ben the 2nd worst person in the world, and which airlines get the most complaints?
Dec 25, 2019 • 43min
010 - Delta Stops Certain Upgrades
This Week: Delta stops certain auto-upgrades. Is Southwest really a low-cost carrier? Is the A380 on it's way out? Plus this week's customer complaint - Fine? or Whine?
Dec 18, 2019 • 37min
009 - The 3 Hour Rule
This Week: More delays around the holidays or just seems like it? The 3 hour rule. How long is "too long" a flight? Plus this week's listener complaint - "Fine? or Whine?"
Dec 11, 2019 • 39min
008 - Behind a CEO Change
This Week: Change at the top of United. A peek behind the scenes at an airline CEO change. Are "on-time" stats meaningful? and...hear from a customer upset that his airline "stole" his miles. Did they?
Dec 4, 2019 • 44min
007 - Pilot Training
This week: Is pilot training currently the most difficult issue facing aviation? An airline worker labor dispute update. And...Seth volunteers to be bumped, gets a flight +$1500...so what's his issue?
