Future Commerce

We sit with Jason L Baptiste to talk about his new startup Morsel, the future of the sharing web, wearables, passive commerce and more. Notes: Jason's history and Morsel How innovation in the food/bev industry is impacting commerce Update from Jason on passive commerce Voice and wearables: a new paradigm. Snap Inc's new glasses Channels for local discovery Beacons Conversational commerce: the state of bots Hot companies Jason's thoughts on social and consumer

Our guest Healey Cypher of Oak Labs phones into the show from his commute to tell us how he is transforming retail from the dressing room to the stock room with technology. History of Oak Labs The current state of retail Applying digital principles to physical stores Oak Labs' current, upcoming, and exclusively announced functionality The next iterations of in-store interactions App/phone vs. transforming space Thoughts on personalization and respecting privacy Balance of explicit and implicit tech Restraint in tech

Maybe the future isn't so bright, after all? We dig into recent news and some listener feedback that has us wondering just how positive our future will be with mounting global political uncertainty. In this episode we cover: Our new Future Commerce Alexa Skill created by Phillip using new streaming feature in ASK Amazon news Shortened work week Apple event and effect on commerce Article on chatbots by Matt Swanson: http://venturebeat.com/2016/09/07/the-200-billion-chatbot-disruption-part-two/ Feedback from Joe: the Future Commerce Drinking Game Feedback from Gil Feedback from Piotr: the Upside Down What about the negative effects of innovation in commerce?

Scott Emmons, Head of Innovation Lab at Neiman Marcus, sits down with us to talk about the future of retail, augmented reality, magic mirrors, and why Conversational Commerce is just the beginning. Ways that Neiman is addressing the connected shopper Visual Commerce and Neiman’s Snap. Find. Shop. feature in their app Neiman’s Memory Mirror and A/R Body data Pop up stores and showrooms Location-based commerce 3D printing Thoughts from Scott on conversational commerce Advice on how to plan for the future

Phillip is making a FB Messenger Bot Phillip is speaking at ZendCon 2016 PCI Compliance Conversational Commerce Body data Could be next data point to go mainstream - see existing companies (there are more than this): http://www.sizestream.com/ https://www.bodylabs.com/ http://www.oaklabs.is/ http://memorymirror.com/ http://fits.me/ http://bodymetrics.com/ You’ll give companies access to this data all the time Apparel You’ll try on clothes in VR - see yourself and how you look in them Eventually, most clothing will be on demand and therefore perfectly tailored - you won’t be trying on sizes, you’ll simply be seeing different designs/colors/sizes on yourself. Could revolutionize clothing design Cost, brand etc will be tied up with quality, speed, and other factors. In fact there may just be local clothes printing stations: http://www.electroloom.com/ Gaming and virtual communities You’ll play games as yourself Health and fitness data will be updated in real time You’ll improve your personal fitness to be more competitive in games Many games will become incredibly physically competitive Different body types will find different roles in each game Imagine playing Madden with your squad. So sick. Comprehensive body scans could eventually be covered by health insurance Virtual health will get easier (benefits of virtual health have already been covered at length by many https://www.accenture.com/us-en/insight-virtual-health) Insurance companies are already incentivizing good health habits (and this will go further with more tracking) Scan could be much more in depth than at home tools We will likely see more hardware and software available for providing real time updates to healthcare providers. Some of these devices/software will double for providing updates to other channels (games etc, since some of these channels will only accept data from more “official” data collection methods) Anomalies in data could trigger notifications and healthcare providers will be the ones requesting appointments (mostly virtual) instead of the other way around http://diatribe.org/google-secures-patent-glucose-sensing-contact-lens Dating sites Only dating sites that use verified body data will be considered legit Obviously, this will be in VR Body data as become unique identifiers We already use fingerprints for payments Eye scans are in progress Could be a series of other body data We’ll have the ability to sell our body data Verified achievements http://www.technobuffalo.com/2016/04/15/super-mario-bros-world-record-heart-monitor/ Body data as a personal asset Body data security Check out your personal Google Maps profile!

Brian and Phillip talk about merger and acquisition activity in the digital commerce space and how it will affect the future of digital commerce.

Brian and Phillip discuss the future of Augmented Reality (AR) and how Pokemon Go raises questions about the future of commerce, mobile computing, digital commerce and privacy.

The guys sit down with IBM Watson and Cognitive Commerce Expert Tom Robertshaw to talk about the future of machine learning , artificial intelligence and tradeoff analytics.

ShopTalk & Conferences https://www.youtube.com/playlist?list=PLx1uYrbOl5-cHikI-VDsgPs6Sg87dcv-G Hot Skill of the Day Privacy and legality of Alexa's "always on" feature https://consumerist.com/2016/05/26/all-those-smart-devices-that-listen-to-your-house-may-be-unlawfully-violating-kids-privacy/ Passive Commerce Jason L. Baptiste http://jasonlbaptiste.com/featured-articles/passive-commerce-is-the-big-opportunity-to-fill-the-space-between-pinterest-and-amazon/ What is it? Where does it exist? Pinterest's power Popup stores Nordstrom + Tesla Phillip's wallet, 3x Twitter buyable tweets

Wearables Bit of implosion of the industry Health gamification Alexa News Makeover for Alexa Skills Store Enabling Skills with your voice Messenger bots: Where we're at now v. the future Messinabot just released - it's rudimentary Side note: Who is going create the best bots? Spring https://www.buzzfeed.com/katienotopoulos/why-facebooks-shopping-bot-kinda-sucks?utm_term=.bhN4QMnnmN#.lm7Oy0wwb8 Sarah Guo: https://news.greylock.com/5-reasons-mobile-apps-may-still-rule-3a0f0469cb3f#.b7h3mkijq When and why should you have a bot? Don't get too far ahead of yourself Opportunities ahead https://medium.com/startup-grind/marc-andreessen-clayton-christensen-venture-capital-is-abundant-opportunity-is-scarce-1d7d720a5009#.h22zc758u Plenty left to be done with emerging technology There's money available to do it. Greylock is actively looking to invest in the conversational space