What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

This is another What's Your Baseline? Shorts episode and we are following up with the guest from our last episode, Moritz Berger. Moritz took the APQC Process Classification Framework and imported it into "The Brain" to visualize the breakdown and connectivity of processes to each other. Since this Shorts consists mostly of a demonstration, you might want to watch at it on Spotify, YouTube, or on our website at whatsyourbaseline.com/shorts10. And if you like to click through the Brain for yourself, please go here: https://bra.in/3qzgr6. Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

We spoke about frameworks and reference content as accelerators in a previous episode (listen here), but one of those is pretty popular here in North America, so that we have a deeper look into the APQC Process Classification Framework today. We are talking with Moritz Berger about the ins-and-outs of APQC, and will extend this conversation with another What's Your Baseline Shorts in a week from now (WYB Shorts 10). Moritz is a senior leader with credentials in technology strategy, management consulting, sales, business development, marketing, and enterprise architecture. He has 20+ years of global industry experience including AWS, KPMG, and Microsoft and is a trusted advisor to Fortune 500 organizations. In this episode of the podcast we are talking about: Moritz' background What is APQC and the PCF? What is the structure and what is included? Who is the framework for and which use cases can be covered? What are the benefits of using a structure like the PCF? How to get started? Considerations and lessons learned If you like to connect with Moritz, reach out to him via LinkedIh here: https://www.linkedin.com/in/moritzberger/. Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

Process Management has a bad reputation of downsizing, replacing humans with bots, and all those other things that one relates to "bad capitalism". But there are also other ways to include humans into process management that are outside of these parameters. And, believe it or not, you still need humans to analyze, design, and improve processes. Today we are talking with Christoph Piller about the topic of subject-oriented process management. Christoph, also known as the Process Wizard, has a focus on (S-)BPM, Hyperautomation, Process Sprint, and AI, I empowering businesses and individuals to excel. He offers personalized coaching, consulting, and training in (subject-oriented) BPM, Hyperautomation and Process Sprint Week. He wants you to experience the power of Hyperautomation and AI as a BPM assistant, optimizing processes for maximum efficiency. In this episode of the podcast we are talking about: Christoph's background What is S-BPM? Why should one care about subject-oriented process management? How do you model this (using the PASS notation - Parallel Activity Specification Scheme) Why hasn't S-BPM conquered the world? What is next for S-BPM? You can find Christoph on LinkedIn, Twitter, TikTok, YouTube, and on his website. Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

In this podcast, Kevin Tan introduces Process-bility, a unique approach to process modeling. He discusses the three layers of Process-bility - why, how, what, and how to apply them to process diagrams for storytelling, visual balance, and simplicity.

We had the topic of today's episode - transformation - a couple of times on this podcast, even though we did not call the episodes like that. But why? Because transformation in today's times is not an exception but the reality for all organizations. It is not just "an update by IT", or something that is a "one and done". We all need to change and transform our organizations all the time. However, a lot of organizations are caught in their day-to-day issues and don't plan the change - they don't know how their "tomorrow" should look like. Our guest this week is James Toomey, one of the founders of TMWR Lab and an expert in defining the strategy to get to the desired "tomorrow" but also in the "how" to get there. He is a Connected SaaS Business, Commercial Innovation, and Brand Strategy executive with a proven track record in creating, enhancing, and building tangible value for companies, products, and brands across a diverse range of sectors.In addition to this he's an Expert Design-thinking and workshop facilitator and seasoned problem-solver with proven ability to tackle an issue/opportunity from all perspectives to deliver actionable roadmaps: new revenues, new business models, advanced capability building, and culture advancement. In this episode of the podcast we are talking about: James' background Companies are looking how to modernize and transform, but often don't have a clear vision and strategy Development of a top-down strategy: Customers and Go-to-Market; Operational capabilities; Employee engagement and/or empowerment; Vendors and networked value Automation capabilities vs. innovation capabilities How to activate transformation programs You can find James on LinkedIn, or have a look at his website here: https://www.thetmrwlab.com/. Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

Some topics seem to be a "stretch too far" for this podcast, and the topic for today's episode seems to be one of those: Sustainability. But is it? Yes, Sustainability -or the lack of it- is a global problem, that manifests itself in climate change, social restructuring, and many other forms. But it also becomes a topic that organizations have to adjust to in their business practices. And some areas of the world are doing this for decades by now - not only being pushed by the desire to do something good, but also because regulations require it and it is just "good business practice". Our guest this week is Anthony Gilbreath. He has over 20 years experience in oil & gas, alternative energy and sustainability consulting. He authored the CurrentState Sustainability Audit for Caelus as well as many sustainability consulting services for Computer Sciences Corporation (CSC). He has extensive international experience (10 years + in Moscow, 5 years + in the UK) as well as experience with blue-chip clients such as BAE Systems, Raytheon, Unilever, Gazprom, Bombardier, Transport for London, Virgin, SAP and others. He was also a subject matter expert and contributor to Ted Turner and Sam Nunn founded NUCLEAR THREAT INITIATIVE (NTI) study on “High Technology Business Accelerators for Russia”. Finally, he authored the book 'The Ultimate Guide to Greening your Home' in 2010 (https://tinyurl.com/y4j45x4n). In this episode of the podcast we are talking about: Anthony's background A brief history of Sustainability Standards and frameworks How to approach Sustainability when you get started with this topic in your organization ESG (Environmental, Social, and Governance) and TFCD (Task Force on Climate-Related Financial Disclosures) The future of Sustainability You can reach Anthony via email or LinkedIn, and also via his website here: https://www.caelusconsulting.com/. Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

Welcome back to the What's Your Baseline? Podcast. We are starting our Season 5 (who would have guessed that?) next Monday, July 31, with our 50th episode about Sustainability. We can't wait to hear back from you :-)

Welcome to the last episode of our podcast in Season 4 (no worries, we'll be back for a Season 5). Today we are talking about Customer Experience Management, which is complimentary to BPM and EA. The key difference is that Customer Experience Management has an outside-in perspective on things, versus the inside-out perspective of your organization, which many BPM groups try to capture and manage. The point is that you shouldn't stop with this, but rather create an additional view in your architecture, that then can be designed - just as you design your process or app landscapes. In this episode of the podcast we are talking about: What is the purpose of Customer Journey Mapping? Outside-in vs inside-out perspective What benefits / risks are there on businesses that justify the need for CXM/CJM? How does this fit into a process and architecture transformation lifecycle? Who contributes to Customer Experience Management? How to design Customer Experience How to measure Customer Experience? How to analyze Customer Journeys? Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

We have spoken about Process Mining and data-driven decision making quite a lot on this podcast. But does it stop with mining processes? I think the next step is growing this field of data analysis to "Enterprise Mining" where the same idea will be applied to apps, data, orgs, risks, etc. And the idea is the same - get a factual basis from system records and then augment it with human information and interpretation. Our guest this week is Mark McGregor, a former Research Director at leading IT industry analysis firm Gartner, Mark has an extensive background in enterprise architecture, business process management, process modeling, process mining, and change management. He has held executive positions with several technology companies. Since retiring from Gartner, he has worked with clients such as Changepoint, Erwin, Mega, Planview, LeanIX, Signavio, ABBYY, Workpath, Axellience and iGrafx. Currently he serves as a Head of Product Marketing & Strategy at Apromore, while also providing advice to investors and management consultancies on these specialist markets. Mark has authored or co-authored four books on business and process management, including “Thrive! How to Succeed in the Age of the Customer” and “In Search of BPM Excellence” and “People-Centric Process Management”. Widely respected for his knowledge and views on business change, he is the creator of "Next Practice" and has been described as a “BPM Guru," a "Thought Leader" and a "Master of Mindset”. Mark spent much of the last twenty five years traveling the world, learning, teaching, and researching the cultural issues of change and how executives perceive business and process improvement. In this capacity, he has taught hundreds of people and been fortunate to interview and interact with many CEOs. Mark is passionate about the people aspects of change, and has travelled the world, learning, teaching and researching the cultural aspects of change and how executives perceive business and process improvement. He has presented and taught thousands of people the importance of process and how to harness the power of process. He has also been fortunate to interview and interact with many CEOs about their perception and views on BPM. In this episode of the podcast we are talking about: Mark's background His perspective on the Process Mining market today (and how we got there when looking at Business Process Management vendors) Full process lifecycle support (mining > design > simulation > automation), and how people try to shortcut things Enterprise Mining - extending the concept of mining to other areas (rule discovery, etc.) Workforce productivity management and how process/task mining fit into the picture of Enterprise Mining How BI and Mining will come/work together and the ethics on these topics You can reach Mark via email or LinkedIn here: https://www.linkedin.com/in/markmcgregor/. Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

Explore the evolution of Process Simulation tools with AI, John Hill's background, and how Simulation aids in decision-making processes. Learn about optimizing resources, Digital Twins, and a successful client deployment example. Dive into the significance of Simulation in transforming organizations and driving business value through scientific analysis.