What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

You might have heard it in the last episode of the podcast (Ep. 59: Process Inventory), that our guest Michael Schank has written a book ;-) That triggered two things with us - first, making a WYB Shorts about the process of writing a book and become a published author, and second, nudging Michael for a giveaway of three books to some randomly drawn winners. To win, you need to do two things: Follow @whatsyourbaseline on LinkedIn (here: https://www.linkedin.com/company/whatsyourbaseline/), Add a comment to one of the LinkedIn posts that advertise this WYB Shorts episode. We will have the following/commenting period open until Dec 19, 2023 and draw three lucky winners at 1800 ET. The next day, we will reach out to them to get their mailing addresses and once the book is published (ETA end of December 2023), Michael will send them out to the lucky people. In the meantime, enjoy the Shorts episode with Michael. Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

Michael Schank, a distinguished thought leader and executive specializing in Digital Transformation and Operational Excellence, discusses his innovative Process Inventory framework. Topics include: reasons for transformation failure, key success factors in the approach, roles of CoEs and Process Owners, and steps to create and maintain a Process Inventory.

Last week's episode of the podcast was a very good conversation about learning and enablement with Ron Cohen, Peter Dern, and Adam Egger, and we could have talked for hours about this topic. However, the conversation took quite a turn after I asked how the future of learning will look like. But we also were at the top of the hour and we didn't want to cut it out unheard. The solution to the problem? Another What's Your Baseline Shorts! Enjoy the conversation and -sometimes creepy- outlook into the business of learning and enablement, and let us know what you think where the future will go. Have you or your organization already started on this track?

How do you set up learning and enablement for your architecture/process people? What has changed since the days of instructor-led training, and where will the field of enablement go into the future (hint: it might be creepy for some of us). In this episode of the What's Your Baseline? podcast we are looking into the field of learning and enablement and discuss this topic with three experts of the field, and the background of working/having worked in process organizations. Ron is the Director Global Learning at iGrafx, and an adept and insightful learning and development professional with a 20-year career leading training strategy and programs for a diverse set of global companies. He has a proven track record of building organizational development initiatives from inception to delivery—coaching large, complex teams through content assessment, design, and implementation. Peter is the co-founder of SKLLD.de, a company that is all about Empowered Employees, Delighted Users, and Captivated Customers by combining Customer Centricity (CX), Employee Centricity (EX), and User Centricity (UX) with the power of Artificial Intelligence (AI). His focus is on leadership development and team training, and he works as a coach, trainer, author, speaker, and podcaster. As a person, he is highly driven and motivated with more than 25 years of experience in the IT industry. He believes in leading by example with a clear focus on growing talent instead of just managing people. Adam is the other co-founder of SKLLD. For over a decade, he has helped visionary teams worldwide build highly innovative products and cultures focused on customer satisfaction. Adam's training sessions teach teams innovation methods, optimization strategies, and how to use AI to be 10x more efficient at work. The end result? Customer-centric products, cost savings after a few days of workshops, new revenue streams—and owning the future of your industry.When Adam is not obsessing about innovation and AI, you can find him shaping our future leaders - he teaches young people communication, creativity, AI skills, and empathy, so they can thrive in an AI-powered world. In this episode of the podcast we are talking about: Our guest's backgrounds Training/coaching/enablement (sender perspective) vs. learning (receiver perspective) What brings people to learn? Continuous learning as culture (and business benefits of it) Demands of reducing training/enablement time The influence of AI on learning and what to learn What to focus on in a corporate learning environment Implications for learning content creation How to measure the value of learning and enablement? All three can be found on Linked In: Ron Cohen, Peter Dern, Adam Egger. Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

In this episode, the hosts discuss the challenges and methodologies of process mining analysis, emphasizing the importance of deriving actionable insights. They also touch on compliance in business processes and the risks of non-compliance. Additionally, they explore the steps of process mining analysis, the significance of taking a holistic approach, and the analysis of process patterns and variants. Conformance in process mining and its impact on regulatory obligations and workforce processes are also discussed.

Implementing a tool or standing up a new capability can be a complex task. Standing up a Center of Excellence as part of this implementation can help ease the pain for new users. However, it is not always clear what a CoE shall do and how it is integrated into an organization (or where it is located in the org structure). In this episode we are talking with Thi Nguyen about exactly this topic, and he has some interesting -and maybe sometime controversial?- opinions about this topic. Thi is a Vice President at SAP in Asia and spent a significant amount of time in various positions at Siemens in Vietnam, Germany, the UK, and the Czech Republic - being a CIO as well as a CFO, and leading CoEs. However, his passion lies in sharing his knowledge and ideas in two shows: "Tea with Thi" and "Differential Hallucinations". In this episode of the ⁠podcast⁠ we are talking about: Thi's background What is a Center of Excellence? How are they structured? What is the business case for a CoE? How do you stand up a CoE? When do you move on from a Center of Excellence (think a hamster lifespan)? Do you need a COE for each technology or each process? What's next? Thi is very active on LinkedIn with is "Tea with Thi" and can be found here: ⁠https://www.linkedin.com/in/teawiththi/⁠. Please reach out to us by either sending an email to ⁠hello@whatsyourbaseline.com⁠ or leaving us a voice message by clicking ⁠here⁠.

The way how we communicate and learn has changed over the last couple of years. One contributing factor is podcasting (or videocasting - we are no purists over here at What's Your Baseline?). By now there are tons of excellent podcasts about Business Process Management, Process Mining, and Enterprise Architecture out there free of charge for you. We thought that it was a good idea to look at this phenomenon and invited three former guests of our show who also run their successful podcasts to discuss the impact of podcasting for our discipline. Listen to our panel session with Josèphe Blondaut, Mirko Kloppenburg, and Jakub Dvořák. In this episode of the podcast we are talking about: Why did our guests start their podcasts? Which hurdles did they encounter? Do you think podcasting is relevant for the discipline and how is their audience's reaction? What were favorite moments from their podcasting days? What has podcasting done for you, your career, your company, and how did you see this realized and measured? How do you increase reach? What are some hard earned best practices that helped propel the success in podcasting? If you like to connect with our panel you can find them here on LinkedIn: Jakub Dvořák, Josèphe Blondaut, and Mirko Kloppenburg. Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

This is another What's Your Baseline? Shorts episode and we are following up with the guest from our last episode, Moritz Berger. Moritz took the APQC Process Classification Framework and imported it into "The Brain" to visualize the breakdown and connectivity of processes to each other. Since this Shorts consists mostly of a demonstration, you might want to watch at it on Spotify, YouTube, or on our website at whatsyourbaseline.com/shorts10. And if you like to click through the Brain for yourself, please go here: https://bra.in/3qzgr6. Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

We spoke about frameworks and reference content as accelerators in a previous episode (listen here), but one of those is pretty popular here in North America, so that we have a deeper look into the APQC Process Classification Framework today. We are talking with Moritz Berger about the ins-and-outs of APQC, and will extend this conversation with another What's Your Baseline Shorts in a week from now (WYB Shorts 10). Moritz is a senior leader with credentials in technology strategy, management consulting, sales, business development, marketing, and enterprise architecture. He has 20+ years of global industry experience including AWS, KPMG, and Microsoft and is a trusted advisor to Fortune 500 organizations. In this episode of the podcast we are talking about: Moritz' background What is APQC and the PCF? What is the structure and what is included? Who is the framework for and which use cases can be covered? What are the benefits of using a structure like the PCF? How to get started? Considerations and lessons learned If you like to connect with Moritz, reach out to him via LinkedIh here: https://www.linkedin.com/in/moritzberger/. Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

Process Management has a bad reputation of downsizing, replacing humans with bots, and all those other things that one relates to "bad capitalism". But there are also other ways to include humans into process management that are outside of these parameters. And, believe it or not, you still need humans to analyze, design, and improve processes. Today we are talking with Christoph Piller about the topic of subject-oriented process management. Christoph, also known as the Process Wizard, has a focus on (S-)BPM, Hyperautomation, Process Sprint, and AI, I empowering businesses and individuals to excel. He offers personalized coaching, consulting, and training in (subject-oriented) BPM, Hyperautomation and Process Sprint Week. He wants you to experience the power of Hyperautomation and AI as a BPM assistant, optimizing processes for maximum efficiency. In this episode of the podcast we are talking about: Christoph's background What is S-BPM? Why should one care about subject-oriented process management? How do you model this (using the PASS notation - Parallel Activity Specification Scheme) Why hasn't S-BPM conquered the world? What is next for S-BPM? You can find Christoph on LinkedIn, Twitter, TikTok, YouTube, and on his website. Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.