Outcomes Rocket

Discover the profound potential of precision medicine for specific patient groups and how AI is set to transform administrative tasks into closed-loop systems in surgical procedures.Insights from a Seasoned Nurse Leader, Holly shares her journey spanning over 30 years as a nurse leader, navigating major industry shifts from paper to electronic records, hospital mergers, the nursing shortage, and more. Learn how to lead teams through disruption and create cultures focused on communication and continuous learning.Resources:Connect with and follow Holly Kalua on LinkedIn.

Imagine a platform that guides patients through their care journeys, providing reminders, tracking symptoms, and connecting them with their care team.In this episode, Joshua Liu, CEO of SeamlessMD, shares his journey from clinical practice to founding SeamlessMD. He discusses his company's digital care journey platform, which aims to engage and monitor patients across various healthcare journeys. Dr. Liu highlights the challenges patients face in following medical instructions and staying connected with care teams, emphasizing the importance of technology, automation, and a multi-platform approach to address these issues. He explains how the platform aims to improve patient compliance, enhance remote monitoring, and facilitate better communication between patients and healthcare providers. Throughout this conversation, Dr. Liu also touches upon the scalability of the platform, its role in reducing clinician burnout, and the broader goal of improving patient outcomes and experiences in the healthcare industry.Tune in to learn more about the innovative work being done at SeamlessMD and the future of patient-centered care.Resources:  Connect and follow Joshua Liu on LinkedIn, and Twitter and email him here. Visit SeamlessMD’s LinkedIn and website.

The healthcare industry's challenge lies in doing more with less, as organizations with single-digit margins strive to innovate within cost constraints.In this episode, Paul McRae, Director at Nordic Global, highlights Nordic's extensive experience in the electronic medical record space. Specifically, he emphasizes their unique approach that spans performance improvement, digital health practices, and managed services. Paul discusses the challenges in the healthcare industry, where organizations need to do more with less due to single-digit margins, prompting conversations about cost reduction and optimization. He also delves into insights from the conference, noting the growing emphasis on revenue cycle management and the evolution of discussions beyond EMR data to operational excellence and data-driven decision support. Tune in and learn how Nordic is positioned to guide healthcare organizations through the waves of change and innovation in the industry.Resources:  Watch the entire episode here.  Connect with and follow Paul McRae on LinkedIn.  Learn more about Nordic Global on their LinkedIn and website.

How can personalized information and education help address the challenges in healthcare?In this episode, Dr. Jenny Yu, MD FACS, the Chief Health Officer for Healthline Media, discusses the importance of accessible and reliable health information, the affordability of healthcare, and the promotion of healthy lifestyle choices. She highlights Healthline.com's collaboration with various healthcare providers and its focus on delivering accurate and comprehensive content. In this conversation, Dr. Yu underscores the significance of cross-functional partnerships, advocating for an integrated approach to patient care. She also encourages listeners to stay updated with Healthline.com's forthcoming initiatives aimed at addressing education, access, and cost-related challenges in the healthcare domain.Tune in to learn why reliable healthcare information and collaborations are needed to transform the healthcare ecosystem.Resources: Connect with and follow Jenny Yu on LinkedIn. Follow Healthline Media on LinkedIn. Visit the Healthline Media Website and here.

Embrace technology to supercharge workforce productivity, not replace jobs.In this episode, Saul Marquez welcomes Krishna Velaga, the founder and Chief Technology Officer at Orbit Healthcare, who talks about how his company specializes in AI and RPA technology for patient access and claims denials, automating tasks like reading insurance card images and verifying benefits in real-time. He also emphasizes that AI isn't replacing jobs but empowering staff for increased productivity, addressing workforce burnout post-COVID. Krishna also explores the evolving perception of AI, with leaders bridging the gap between fear and gain, promoting technology adoption for enhanced efficiency. He highlights that ChatGPT is normalizing AI, and notes its broader applicability compared to Orbit's specialized focus on the medical industry's nuances. Tune in and learn about the transformative role of AI in healthcare, dispelling myths, and embracing technology for a more productive and efficient future!Resources:  Watch this entire interview here.  Connect with and follow Krishna Velaga on LinkedIn.  Learn more about Orbit Healthcare on their LinkedIn and website.

Poor diet is the number one risk factor for death and disease in the US. In this episode, Lauren Driscoll, the founder and CEO of NourishedRx, explains how her organization goes beyond providing meals, focusing on instigating lasting, sustainable dietary changes, and teaching individuals to fish for their health and well-being. She explains how she and her team drive health and health equity by providing comprehensive, personalized solutions to address nutrition and food insecurity, highlighting: the ability to offer a range of food and content, scalability through technology, and a focus on lasting dietary change. Sharing success metrics, she discusses high engagement rates, satisfaction levels, and positive outcomes, including significant medical cost savings for health plans. As the discussion unfolds, Lauren touches on setbacks, such as the importance of validating data in healthcare contracts, and explores the role of generative AI in enhancing efficiency and personalization. Tune in and learn the importance of personalization in achieving health equity, and discover the diverse factors influencing your nutrition needs!Resources:  Watch this interview here. Connect with and follow Lauren Driscoll on LinkedIn.  Learn more about NourishedRxl on their LinkedIn and website. Discover more about the United States of Care on LinkedIn and on their website. Listen to Lauren’s previous interview on the podcast here. Contact Lauren at Lauren@NourishedRx.com.

The Rethinking Compliance series with MedTrainer is officially available, unlocking a wealth of insights into healthcare compliance and innovative solutions to navigate the ever-evolving landscape. In this episode, Saul Marquez presents the main takeaways of the five engaging episodes from the series with MedTrainer that spotlight key compliance aspects and how technology transforms this critical healthcare landscape. Episode one features Steve Gallion, emphasizing the pivotal role of technology in cultivating a culture of compliance. Saul underscores Steve's journey from founding a medical waste company to revolutionizing healthcare compliance with MedTrainer's advanced platform. Dr. Hira Rashid takes the stage in episode two, shedding light on policy and compliance in healthcare. She delves into federal training, data collection, and regulatory adherence, offering valuable insights on staying ahead in an ever-evolving healthcare environment. Brent Althoff joins the conversation in episode three, unveiling the intricacies of healthcare credentialing and its profound impact on compliance and revenue cycles.  Episode four explores the symbiotic relationship between technology, compliance, and operations, featuring Kevin Stineman's two decades of expertise. The series concludes with Brian Williams in the fifth episode, exploring the three dimensions of compliance—people, process, and infrastructure.  Tune in and learn more about reshaping compliance, enriching understanding, and gaining tools to navigate the dynamic realm of healthcareResources: Learn more about MedTrainer on their LinkedIn and on their website here.  Listen to the entire Rethinking Compliance series here. Episode 1: Steve Gaillon - Understanding the Intersection of Technology and Compliance here. Episode 2: Dr. Hira Rashid - The Impact of Health Policy on Your Compliance Strategy here. Episode 3: Brent Althoff - Protecting the Revenue Cycle With Credentialing here. Episode 4: Kevin Stineman - Technology in Healthcare: Stop Trying To Do it All Right Now here. Episode 5: Brian Williams - Compliance Isn't Just the Policy here.

What does it take to manage 500 daily imaging studies?In this episode, Ashley Flood addresses the challenges Hamilton Health Care Systems faces in healthcare imaging, including CT scanner installation, data management, and telehealth implementation. She stresses the importance of proactive measures, communication, and collaboration in navigating the complexities of healthcare technology and patient care.Tune in to learn more about the complexities of modern healthcare imaging solutions! Resources: Connect with and follow Ashley Flood on LinkedIn. Follow Hamilton Health Care System on LinkedIn. Visit the Hamilton Health Care System Website!

Terry Boch, CEO of Clarify Health Solutions, highlights how her company addresses healthcare challenges by improving patient care and lowering costs. She discusses collaborations resulting in billions of dollars in savings, supporting the shift to high-value care, and empowering providers with insights. Terry also shares Clarify's strategic vision for growth, emphasizing investment in data assets and tailoring insights to address market needs. The podcast explores Clarify's comprehensive services and the power of their analytics platform, as well as the factors that differentiate Clarify from other companies.

People tend to have better experiences in hospitality than they do in healthcare.In this episode, Saul Marquez welcomes healthcare leaders and authors Dr. Peter Yesawich and Dr. Stowe Shoemaker to discuss their new book, "Hospitable Healthcare," which emphasizes the need for healthcare to learn from the hospitality industry to improve patient care. Leveraging their expertise in hospitality and healthcare, the authors tackle patient experience challenges, urging the healthcare industry to integrate hospitality strategies and principles. The conversation delves into their research methodology, involving interviews with executives and a consumer survey, revealing five key deficits in patient experience, ranging from transparency in service costs to service recovery. To address these deficits, Peter Yesawich and Stowe Shoemaker introduce the "PAEER" model, emphasizing preparation, anticipation, engagement, evaluation, and reward, providing a user-friendly framework with anecdotes for healthcare professionals seeking to enhance patient care.Tune in and learn how adopting hospitality principles can transform the patient experience in healthcare!Resources:  Watch this interview here. Connect with and follow Peter Yesawich on LinkedIn.  Learn more about MMGY Global on their LinkedIn and website. Find out more about the University of Nevada on their LinkedIn and website. Connect with and follow Stowe Shoemaker on LinkedIn. Buy Peter’s and Stowe’s book, Hospitable Healthcare, at Barnes and Noble, here. Get a copy of their book on Amazon here.