Future Business Analyst with Joe Newbert

Adrian Reed and Joe Newbert discuss seizing opportunities and demonstrating the value of business analysis. They talk about the evolution of business analysis, displaying empathy for customer problems, the role of Agile in organizations, and overcoming learned helplessness to show courage in decision-making.

Angela Wick: Unifying Business Analysis and Artificial Intelligence  Angela Wick and Joe Newbert explore the possibilities and challenges that lie ahead on the path towards unifying business analysis and artificial intelligence. Angela is the Founder of BA-Squared and BA-Cube.com. She is a host, trainer and creator with 25 years of doing, leading, evangelising, and teaching modern business analysis practices. Tune into the episode below or on your favourite podcast player. Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/onesixeight-fm/id1513382531 Listen on Google Podcasts: https://www.google.com/podcasts?feed=aHR0cHM6Ly9mZWVkcy5ibHVicnJ5LmNvbS9mZWVkcy9vbmVzaXhlaWdodGZtLnhtbA== Listen on Spotify: https://open.spotify.com/show/6uxuO9uDYxai6T0Qh1iPTi?si=f73bde3a80c24e8f Watch on YouTube: https://www.youtube.com/playlist?list=PLESRdkn36D8k21jJfm9lCzA7TlQ7AE31x Brought to you by https://businesschange.academy skills development and career building business analysis courses.  Chapter Markers [00:36] How Angela grew into business analysis and to where she is today  [04:57] Trends in the next decade for the business analysis profession [10:35] Walking into your own BA dashboard in the morning [17:06] Elicitation, analysis, and documentation, everywhere all at once [22:55] Experimenting with what we know and what we don’t know [27:44] The quality challenge of throwing data at in-house generative AI tools  [34:28] Taking today’s skills into tomorrow to survive and thrive in the future [39:37] Possibilities of leveraging AI to display empathy and compassion [43:05] Sense checking and validating the outputs from AI for quality [45:51] Thinking about how universities might prepare people for the future What was your favourite quote or lesson from this episode? Please let us know in the comments. Add your voice: https://futurebusinessanalyst.com/survey Show Notes Additional resources: None  (Affiliate links earn a commission from qualifying purchases which helps support my channel at no additional cost to you.) Episode sponsor: Website: https://businesschange.academy/ Guest contact: LinkedIn: https://www.linkedin.com/in/angelawickcbap/ Host contact: LinkedIn: https://www.linkedin.com/in/joenewbert/ Website: https://joenewbert.com/ To learn more and take your business analysis expertise to the next level, visit https://futurebusinessanalyst.com Don’t forget to subscribe and leave us a review so we can reach more people with modern business analysis and change principles! You might also like… Paula Bell: Embracing Humanity with Business Analysis Amorie Van Rooyen: Engaging Stakeholders in Online Collaboration Retha De La Porte: Building a Human-Centric Approach Jonathan Hunsley: Professionalisation of the Business Analyst Role Samuel Gazimbi: Extending Your Business Analysis Licence Fabricio Laguna: Coaching a Business Analysis Culture

Paula Bell: Embracing Humanity with Business Analysis Paula Bell and Joe Newbert explore the togetherness of people and technology and how business analysts must use their positions and powers to embrace humanity. Paula is the CEO of Paula A. Bell Consulting, LLC. She is a business analyst, leadership and career development coach, consultant, speaker and author with 21+ years of diverse experience in corporate America. Tune into the episode below or on your favourite podcast player. Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/onesixeight-fm/id1513382531 Listen on Google Podcasts: https://www.google.com/podcasts?feed=aHR0cHM6Ly9mZWVkcy5ibHVicnJ5LmNvbS9mZWVkcy9vbmVzaXhlaWdodGZtLnhtbA== Listen on Spotify: https://open.spotify.com/show/6uxuO9uDYxai6T0Qh1iPTi?si=f73bde3a80c24e8f Watch on YouTube: https://www.youtube.com/playlist?list=PLESRdkn36D8k21jJfm9lCzA7TlQ7AE31x Brought to you by https://businesschange.academy skills development and career building business analysis courses.  Chapter Markers [01:06] Paula’s step-by-step journey to becoming a business analyst [04:59] The mixed bag of the business analysis role back in the day [08:27] Looking forward, looking backwards, and making up trends​ [13:53] Data analysis strings for the business analyst bow, or not? [15:49] Where business analysis fits vs where business analysts fit  [21:04] AI mastering soft skills and business analysts mastering tech [27:29] Critical mindsets needed for the future business analyst [32:10] Highlighting what diversity, equity, and inclusion is about [41:42] Becoming more aware of the biases that are restricting us [45:21] Being a global citizen and being a part of a bigger community  What was your favourite quote or lesson from this episode? Please let us know in the comments. Add your voice: https://futurebusinessanalyst.com/survey Show Notes Additional resources: Christina Lovelock and Adrian Reed’s BA School Day: https://baschool.day/ Serendipity Conference (No link: in the deep freeze) IIBA Brussels BA Cafe every Friday: https://brussels.iiba.org/bacafe Paula’s shoutouts: https://www.linkedin.com/in/joenewbert/, https://www.linkedin.com/in/robertthacker/, https://www.linkedin.com/in/adrianreed/, https://www.linkedin.com/in/christina-lovelock/, and https://www.linkedin.com/in/angelawickcbap/ (Affiliate links earn a commission from qualifying purchases which helps support my channel at no additional cost to you.) Episode sponsor: Website: https://businesschange.academy/ Guest contact: LinkedIn: https://www.linkedin.com/in/paulabell44 Host contact: LinkedIn: https://www.linkedin.com/in/joenewbert/ Website: https://joenewbert.com/ To learn more and take your business analysis expertise to the next level, visit https://futurebusinessanalyst.com Don’t forget to subscribe and leave us a review so we can reach more people with modern business analysis and change principles! You might also like… Paula Bell: Embracing Humanity with Business Analysis Amorie Van Rooyen: Engaging Stakeholders in Online Collaboration Retha De La Porte: Building a Human-Centric Approach Jonathan Hunsley: Professionalisation of the Business Analyst Role Samuel Gazimbi: Extending Your Business Analysis Licence Fabricio Laguna: Coaching a Business Analysis Culture

Amorie Van Rooyen: Engaging Stakeholders in Online Collaboration Amorie Van Rooyen and Joe Newbert explore harnessing the advancement of data, knowledge, and visualisation tools to engage stakeholders in online collaboration. Amorie is a business architect with Metropolitan Momentum by day, and a business analyst all day long. She turns business strategy into solution design and pays what she knows forward by being a business analyst mentor. Tune into the episode below or on your favourite podcast player. Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/onesixeight-fm/id1513382531 Listen on Google Podcasts: https://www.google.com/podcasts?feed=aHR0cHM6Ly9mZWVkcy5ibHVicnJ5LmNvbS9mZWVkcy9vbmVzaXhlaWdodGZtLnhtbA== Listen on Spotify: https://open.spotify.com/show/6uxuO9uDYxai6T0Qh1iPTi?si=f73bde3a80c24e8f Watch on YouTube: https://www.youtube.com/playlist?list=PLESRdkn36D8k21jJfm9lCzA7TlQ7AE31x Brought to you by https://businesschange.academy skills development and career building business analysis courses.  Chapter Markers [00:54] How Amorie got her hands dirty in the business analysis profession [03:45] Business analysts are no longer a luxury; they’re an absolute necessity [07:07] Taking your preparation for online collaboration to the next level [14:58] Accessing data, managing business knowledge, and facilitating online collaboration [17:43] How AI usage is creeping into our work and leaving us with no excuses [22:55] Using data to verify problems, needs, assumptions, and requirements [25:57] Past lessons learned and bringing them back into the next piece of work [29:07] Evolution and advances of online stakeholder collaboration into the future  [36:07] Depreciation of technology solutions and the frequency of emerging choices [44:02] Personalising the approach to your stakeholders’ demographic or generation What was your favourite quote or lesson from this episode? Please let us know in the comments. Add your voice: https://futurebusinessanalyst.com/survey Show Notes Additional resources: From question to mindmap: https://chatmind.tech/ (Affiliate links earn a commission from qualifying purchases which helps support my channel at no additional cost to you.) Episode sponsor: Website: https://businesschange.academy/ Guest contact: LinkedIn: https://www.linkedin.com/in/amorievanrooyen/ Host contact: LinkedIn: https://www.linkedin.com/in/joenewbert/ Website: https://joenewbert.com/ To learn more and take your business analysis expertise to the next level, visit https://futurebusinessanalyst.com Don’t forget to subscribe and leave us a review so we can reach more people with modern business analysis and change principles! You might also like… Retha De La Porte: Building a Human-Centric Approach Jonathan Hunsley: Professionalisation of the Business Analyst Role Samuel Gazimbi: Extending Your Business Analyst Licence Fabricio Laguna: Coaching a Business Analysis Culture Paul Benn: Gaining Diverse Experience to Deliver Value The Episode Where Anton Oosthuizen Injected Value Into Business Analysis

Retha De La Porte: Building a Human-Centric Approach Retha De La Porte and Joe Newbert explore building a human-centric approach as technology changes how organisations work and brings fear to the stakeholders around us. Retha is a business analyst with Momentum Metropolitan. She is a caffeine-addicted CBAP who enjoys career mentoring, blogs on The BA Lab, and volunteers with the IIBA-South Africa Chapter. Tune into the episode below or on your favourite podcast player. Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/onesixeight-fm/id1513382531 Listen on Google Podcasts: https://www.google.com/podcasts?feed=aHR0cHM6Ly9mZWVkcy5ibHVicnJ5LmNvbS9mZWVkcy9vbmVzaXhlaWdodGZtLnhtbA== Listen on Spotify: https://open.spotify.com/show/6uxuO9uDYxai6T0Qh1iPTi?si=f73bde3a80c24e8f Watch on YouTube: https://www.youtube.com/playlist?list=PLESRdkn36D8k21jJfm9lCzA7TlQ7AE31x Brought to you by https://businesschange.academy skills development and career building business analysis courses.  Chapter Markers [00:44] Retha’s wake-up call from dreaming of being a Doctor to becoming a business analyst [04:48] Appreciating that methodology and technology will drive the way we work [09:32] Living in a special time where we can lead change to where we want it to be [13:37] Having the choice between being a full-stack BA and a specialised BA  [21:49] Considering sustainability and social responsibility in our solutions  [26:25] Benefits of running a business analysis community of practice [33:01] Remote vs office, and finding strength and building muscle in the new normal [37:38] Not expecting too much change in the day in the life of a BA in 3, 5, or 10 years [40:59] How IP goes missing when we choose not to document what we’re doing  [42:21] Making continuous learning and up-skilling a part of your day What was your favourite quote or lesson from this episode? Please let us know in the comments. Add your voice: https://futurebusinessanalyst.com/survey Show Notes Additional resources: BA Digest: https://badigest.link/FBAPOD (Q2 2023) BA Summit Southern Africa: https://basummit.co.za/ (Affiliate links earn a commission from qualifying purchases which helps support my channel at no additional cost to you.) Episode sponsor: Website: https://businesschange.academy/ Guest contact: LinkedIn: https://www.linkedin.com/in/rethadelaporte/ Host contact: LinkedIn: https://www.linkedin.com/in/joenewbert/ Website: https://joenewbert.com/ To learn more and take your business analysis expertise to the next level, visit https://futurebusinessanalyst.com Don’t forget to subscribe and leave us a review so we can reach more people with modern business analysis and change principles! You might also like… Retha De La Porte: Building a Human Centric Approach Jonathan Hunsley: Professionalisation of the Business Analyst Role Samuel Gazimbi: Extending Your Business Analyst Licence Fabricio Laguna: Coaching a Business Analysis Culture Paul Benn: Gaining Diverse Experience to Deliver Value The Episode Where Anton Oosthuizen Injected Value Into Business Analysis

Jonathan Hunsley: Professionalisation of the Business Analyst Role Jonathan Hunsley and Joe Newbert explore the professionalisation of the business analyst role to become skilled in business architecture, business service design, and business analysis. Jonathan is the Service Development Director at AssistKD and co-host of the BA Brew Podcast. He delivers BCS International and Advanced Diploma in Business Analysis training and mentors apprenticeships. Tune into the episode below or on your favourite podcast player. Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/onesixeight-fm/id1513382531 Listen on Google Podcasts: https://www.google.com/podcasts?feed=aHR0cHM6Ly9mZWVkcy5ibHVicnJ5LmNvbS9mZWVkcy9vbmVzaXhlaWdodGZtLnhtbA== Listen on Spotify: https://open.spotify.com/show/6uxuO9uDYxai6T0Qh1iPTi?si=f73bde3a80c24e8f Watch on YouTube: https://www.youtube.com/playlist?list=PLESRdkn36D8k21jJfm9lCzA7TlQ7AE31x Brought to you by https://businesschange.academy skills development and career building business analysis courses.  Chapter Markers [00:59] Jonathan’s (hesitant) introduction to the business analyst profession  [04:57] Looking ahead at industry trends without the benefit of a time-machine [09:29] Tooling and collaboration for data-driven decisions and solving wicked problems [12:38] Asking the right question, at the right time, to the right stakeholder, in the right way [16:52] Ironing out role ambiguity and confusion for better collaboration [20:13] Doing business analysis with your hands tied behind your back and blindfolded [23:34] Moving into a realm where we’re comfortable facilitating design decisions [27:19] Customer experience has to be part of the way we move this profession forward [34:37] Being a critical friend to business [40:52] Getting skilled in business architecture, business, service design, and business analysis What was your favourite quote or lesson from this episode? Please let us know in the comments. Add your voice: https://futurebusinessanalyst.com/survey Show Notes Additional resources: Otter AI: https://otter.ai/referrals/VBU5WD9Q Grammarly: https://app.grammarly.com/ Black Box Thinking by Matthew Syed: https://amzn.to/3Yc9niT (Amazon)  (Affiliate links earn a commission from qualifying purchases which helps support my channel at no additional cost to you.) Episode sponsor: Website: https://businesschange.academy/ Guest contact: LinkedIn: https://www.linkedin.com/in/jonathanhunsley/ Host contact: LinkedIn: https://www.linkedin.com/in/joenewbert/ Website: https://joenewbert.com/ To learn more and take your business analysis expertise to the next level, visit https://futurebusinessanalyst.com Don’t forget to subscribe and leave us a review so we can reach more people with modern business analysis and change principles! You might also like… Samuel Gazimbi: Extending Your Business Analyst Licence Fabricio Laguna: Coaching a Business Analysis Culture Paul Benn: Gaining Diverse Experience to Deliver Value The Episode Where Anton Oosthuizen Injected Value Into Business Analysis Yulia Koserenko: Dreaming About Business Analysis Christelle Govender: Becoming a Superhero Business Analyst

Samuel Gazimbi: Extending Your Business Analysis Licence  Samuel Gazimbi and Joe Newbert explore delivering tangible value to extend your business analysis licence and risking to pull up a chair in the C-Suite. Samuel is a business analyst with Assurity Consulting who is passionate about people, ideas and technology. He is the Past President IIBA Zimbabwe Chapter, a friend of Joe Newbert, and other such maverick BA thought leaders. Tune into the episode below or on your favourite podcast player. Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/onesixeight-fm/id1513382531 Listen on Google Podcasts: https://www.google.com/podcasts?feed=aHR0cHM6Ly9mZWVkcy5ibHVicnJ5LmNvbS9mZWVkcy9vbmVzaXhlaWdodGZtLnhtbA== Listen on Spotify: https://open.spotify.com/show/6uxuO9uDYxai6T0Qh1iPTi?si=f73bde3a80c24e8f Watch on YouTube: https://www.youtube.com/playlist?list=PLESRdkn36D8k21jJfm9lCzA7TlQ7AE31x Brought to you by https://businesschange.academy skills development and career building business analysis courses.  Chapter Markers [01:15] Samuel’s rise from IT Support to becoming a Business Analyst  [05:17] Casting an eye towards what lies ahead for the business analysis profession [07:45] Finding value in the identity of the business analyst [10:18] Conveying the value of business analysis to ears that don’t understand [15:57] Types of skills you have now that will live long into your BA future [20:41] Techniques that AI might assist with in future (or takeover altogether) [23:22] The mindset BAs need to have to build relationships and create value [27:19] Lifting our heads up from what’s under our noses to see what’s on the horizon [32:23] Taking some risk and ownership with a slice of the C-Suite KPIs [40:58] Exercising fluidity as a business analyst soft-skill in the present moment What was your favourite quote or lesson from this episode? Please let us know in the comments. Add your voice: https://futurebusinessanalyst.com/survey Show Notes Additional resources: Zimbabwe IIBA Chapter: https://zimbabwe.iiba.org/ (Affiliate links earn a commission from qualifying purchases which helps support my channel at no additional cost to you.) Episode sponsor: Website: https://businesschange.academy/ Guest contact: LinkedIn: https://wwwlinkedin.com/in/samuel-gazimbi-00b3465b/ Host contact: LinkedIn: https://www.linkedin.com/in/joenewbert/ Website: https://joenewbert.com/ To learn more and take your business analysis expertise to the next level, visit https://futurebusinessanalyst.com Don’t forget to subscribe and leave us a review so we can reach more people with modern business analysis and change principles! You might also like… Amorie Van Rooyen: Engaging Stakeholders in Online Collaboration Retha De La Porte: Building a Human-Centric Approach Jonathan Hunsley: Professionalisation of the Business Analyst Role Samuel Gazimbi: Extending Your Business Analyst Licence Fabricio Laguna: Coaching a Business Analysis Culture Paul Benn: Gaining Diverse Experience to Deliver Value

Fabricio Laguna: Coaching a Business Analysis Culture Fabricio Laguna and Joe Newbert explore coaching the business analysis mindset to foster a corporate culture and the importance of carrying compassion for humans alongside IT. Fabricio is a consultant and trainer known as The Brazilian BA. He loves business analysis and likes to explain complex things in an approachable and charming way. Tune into the episode below or on your favourite podcast player. Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/onesixeight-fm/id1513382531 Listen on Google Podcasts: https://www.google.com/podcasts?feed=aHR0cHM6Ly9mZWVkcy5ibHVicnJ5LmNvbS9mZWVkcy9vbmVzaXhlaWdodGZtLnhtbA== Listen on Spotify: https://open.spotify.com/show/6uxuO9uDYxai6T0Qh1iPTi?si=f73bde3a80c24e8f Watch on YouTube: https://www.youtube.com/playlist?list=PLESRdkn36D8k21jJfm9lCzA7TlQ7AE31x Brought to you by https://businesschange.academy skills development and career building business analysis courses.  Chapter Markers [00:54] Fabricio shares his upbringing from programmer to business analyst [06:52] The ambiguity of roles versus job titles [10:29] Differentiation between specific and abstract business analysts [14:41] Creating a corporate culture of the business analysis mindset  [16:33] Helping people understand the value of business analysis [22:21] Imagining a day in the life of a business analyst in 2035 [27:14] Unleashing the power of AI to effect business decisions [31:50] Feeling pain and showing compassion for everybody and everything [31:27] Losing the IT accent and doing business analysis for business [39:45] Interconnectedness between business analysis and change What was your favourite quote or lesson from this episode? Please let us know in the comments. Add your voice: https://futurebusinessanalyst.com/survey Show Notes Additional resources: Fabricio Laguna’s video about AI in 20xx: https://thebrazilianba.com/2023/06/20/business-analysis-with-artificial-intelligence-in-year-20xx/ What is Business Analysis? (in 1 min): https://www.youtube.com/watch?v=UUFrpIz4LLo (Affiliate links earn a commission from qualifying purchases which helps support my channel at no additional cost to you.) Episode sponsor: Website: https://businesschange.academy/ Guest contact: LinkedIn: https://www.linkedin.com/in/fabricio-laguna/ Website: https://thebrazilianba.com Host contact: LinkedIn: https://www.linkedin.com/in/joenewbert/ Website: https://joenewbert.com/ To learn more and take your business analysis expertise to the next level, visit https://futurebusinessanalyst.com Don’t forget to subscribe and leave us a review so we can reach more people with modern business analysis and change principles! You might also like… Fabricio Laguna: Coaching a Business Analysis Culture Paul Benn: Gaining Diverse Experience to Deliver Value The Episode Where Anton Oosthuizen Injected Value Into Business Analysis Yulia Koserenko: Dreaming About Business Analysis Christelle Govender: Becoming a Superhero Business Analyst Vicky Di Ciacca: Repositioning Our Business Analysis Flex

Paul Benn: Gaining Diverse Experience to Deliver Value Paul Benn and Joe Newbert explore the importance of gaining diverse experience to deliver value as a business analyst and the future productisation of business analysis skills. Paul is a self-employed business analyst. He is passionate about building skills, doing so as a coach, mentor, public speaker and the organiser of the Capability Drive conference. Tune into the episode below or on your favourite podcast player. Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/onesixeight-fm/id1513382531 Listen on Google Podcasts: https://www.google.com/podcasts?feed=aHR0cHM6Ly9mZWVkcy5ibHVicnJ5LmNvbS9mZWVkcy9vbmVzaXhlaWdodGZtLnhtbA== Listen on Spotify: https://open.spotify.com/show/6uxuO9uDYxai6T0Qh1iPTi?si=f73bde3a80c24e8f Watch on YouTube: https://www.youtube.com/playlist?list=PLESRdkn36D8k21jJfm9lCzA7TlQ7AE31x Brought to you by https://businesschange.academy skills development and career building business analysis courses.  Chapter Markers [01:11] Paul’s backstory of how he got into business analysis from being an SME [05:07] The evolution of business analysis over the years [08:49] Expanding your knowledge through volunteering [13:45] Business analysts are typecast by a misunderstanding of what it is we do [16:33] Many BAs are not picking up on the rise of AI as they are too close to the business [20:41] How having the breadth of experience lifts up the core skills needed for the job  [23:11] Walking into a room and solving a problem, no matter the problem [27:53] Connecting the dots, including dots that other people don’t see [31:27] It’s time to drop the Business Analyst title, or is it? [38:41] Shifting to service thinking, finding niches and productising your work What was your favourite quote or lesson from this episode? Please let us know in the comments. Add your voice: https://futurebusinessanalyst.com/survey Show Notes Additional resources: Fabricio Laguna’s video about AI in 20xx: https://thebrazilianba.com/2023/06/20/business-analysis-with-artificial-intelligence-in-year-20xx/ The Medici Effect: What Elephants and Epidemics Can Teach Us About Innovation by Frans Johansson (Amazon: https://amzn.to/3rdFn9J) (Affiliate links earn a commission from qualifying purchases which helps support my channel at no additional cost to you.) Episode sponsor: Website: https://businesschange.academy/ Guest contact: LinkedIn: https://www.linkedin.com/in/pbennct/ Website: https://www.altitudejourney.com/ Host contact: LinkedIn: https://www.linkedin.com/in/joenewbert/ Website: https://joenewbert.com/ To learn more and take your business analysis expertise to the next level, visit https://futurebusinessanalyst.com Don’t forget to subscribe and leave us a review so we can reach more people with modern business analysis and change principles! You might also like… Paul Benn: Gaining Diverse Experience to Deliver Value The Episode Where Anton Oosthuizen Injected Value Into Business Analysis Yulia Koserenko: Dreaming About Business Analysis Christelle Govender: Becoming a Superhero Business Analyst Vicky Di Ciacca: Repositioning Our Business Analysis Flex Debra Paul: Riding The Fourth Wave of Business Analysis

Yulia Kosarenko, author and business analyst, discusses the future of technology in the business analyst role, including the potential of AI tools and the importance of human elements. They explore the evolution of the business analyst job role and the skills needed for the future. The speakers also highlight the risk of job automation, evaluate AI tools, and discuss the importance of being inquisitive and reducing waste in organizations.