Speaking Of Reliability: Friends Discussing Reliability Engineering Topics | Warranty | Plant Maintenance

Reliability.FM: Accendo Reliability, focused on improving your reliability program and career
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Jul 18, 2022 • 0sec

Manager and Leader

Manager and Leader Abstract Greg and Fred discuss the importance of management and leadership.  They cover the similarities and differences between the two. Key Points Join Greg and Fred as they discuss the future of management and leadership.  Both have changed radically following Covid.  This is important because in today’s ‘great resignation’ workers are leaving horrible bosses not so much as leaving their companies.  Topics include: What are the similarities and differences between management and leadership. What is great management? How can you become a good manager and even a great leader. Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches. Download Audio RSS Related Topic SOR 795 The Point of Your Role(Opens podcast in a new browser tab) The post SOR 775 Manager and Leader appeared first on Accendo Reliability.
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Jul 15, 2022 • 0sec

Why Do Networking

Why Do Networking Abstract Greg and Fred discuss the importance and challenges of networking. Key Points Join Greg and Fred as they discuss the future of networking and even influencing that can positively impact your career. Topics include: What does networking look like in the post covid world? Why is networking important for your present and future success? What are different types of networking such as influencing? Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches. Download Audio RSS Related Topics SOR 159 Conferences: Your Professional Networking(Opens podcast in a new browser tab) The post SOR 774 Why Do Networking appeared first on Accendo Reliability.
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Jul 11, 2022 • 0sec

Training that Sticks

Training that Sticks Abstract Dianna and Fred discussing training that sticks. Key Points Join Dianna and Fred as they discuss what makes successful training and consider it from teacher/coach and student point-of-views. “Who is responsible for learning?” Topics include: grades: getting a great grade but not learning anything is less than useful a student approach for lifelong learning a teacher/coach approach for continuous improvement Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches. Download Audio RSS Show Notes In an industrial setting, there are no “right” answers. There are appropriate answers within context. Students that take the risks to try, ask questions, and figure it out help make learning stick. Others will be learning from you, too. Teachers or coaches that give opportunities to execute, and give feedback on what students could do better, is an opportunity to make things stick. Let us know: What made your favorite teacher or coach stand apart from the others that you’ve had over the years? What makes a difference to you, to help your training stick? Related Topics RM 120: Making Reliability Training Entertaining and Effective(Opens podcast in a new browser tab) The post SOR 773 Training that Sticks appeared first on Accendo Reliability.
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Jul 8, 2022 • 0sec

Independent Design Reviewer

Independent Design Reviewer Abstract Dianna and Fred discussing design reviews and independent reviewers. Key Points Join Dianna and Fred as they discuss a question: “How important are independent reviewers to a design review, and what is their general purpose for the design review process?” Topics include: responsibilities of being an independent reviewer and of the team preparing a reviewer the power of informal independent reviews ways to promote independent reviews for learning Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches. Download Audio RSS Show Notes Facilitation, preparation, and mindset are all things that affect the quality of an independent design review. Look beyond adversaries and an approval checkbox to a learning opportunity. An independent reviewer should be aware of the design details and design intent to be able to: discuss trade off decisions with the team ask naive questions that others may have ignored identify things that the team hadn’t thought about All of which is to honestly bring meaningful insight and questions. This takes time, preparation, and a supportive culture. Informal independent reviews between engineers are very useful for improving designs. These can be done through being curious, asking questions, and reinforcing engineering efforts. This shifts the perspective from a designer having to ‘graduate’ from a design review (where others are challenging their design) to a culture of team development. Are you an independent reviewer by trade? Please let us know your stories! What would best help you do your job? Related Topics How to Change Design Reviews from Tedious to Awesome(Opens article in a new browser tab) The post SOR 772 Independent Design Reviewer appeared first on Accendo Reliability.
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Jul 4, 2022 • 0sec

Too Many Meetings

Too Many Meetings Abstract Dianna and Fred discussing how to get next steps when being presented a problem by quality assurance. Key Points Join Dianna and Fred as they discuss a listener question: Our QA team holds meetings to track items and problems, but they’re not helpful in finding solutions. What can I do? Topics include: communication disconnects in that some look for problems (“negative space”) and some look for solutions (“positive space”) changing from status updates to getting the next step asking for help in getting more information to define the problem ensure the meeting itself is still meeting its higher purpose: to facilitate continuous improvement Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches. Download Audio RSS Show Notes If getting assigned to solve a problem, speak up to get the next step before you leave the meeting. Some ideas: Give QA a receipt: “I hear you say we have THIS problem.” Use a mirror technique to get more information about the problem. QA can help find out more information about the problem, perform more tests, or facilitate across business group boundaries. Ask for help. Ask to use 2-3 minutes to brainstorm the problem. Groups should step back and evaluate if their processes are still meeting business needs. Is the meeting itself or its format still achieving its purpose, or do we need to do things differently? Did any of these tips help you? Let us know and we may be able to expand our answers back to you. Related Topics SOR 741 What is Working in Quality(Opens podcast in a new browser tab) The post SOR 771 Too Many Meetings appeared first on Accendo Reliability.
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Jul 1, 2022 • 0sec

Who Makes Something Reliable?

Who Makes Something Reliable? Abstract Chris and Fred discuss the seemingly never resolved question on ‘who’ is responsible for making something reliable? Is it the supplier? The designers? The manufacturers? Aliens? Key Points Join Chris and Fred as they discuss ‘who’ makes something reliable. The most common answer to this question from organizations who rely on suppliers is something like ‘… we pay THEM money to make something reliable … it is ENTIRELY their responsibility for reliability …’ Technically – this might be true. Practically – this never works. Topics include: What is your job? Is it to make an amazing product … which includes making it reliable? Then even if you are outsourcing a good portion of your system’s creation to suppliers … your responsibility doesn’t change. People who blame the suppliers are those who outsource the creation of components AND any responsibility for making a good product (… noting that if the product turns out to be good these people expect plaudits for their efforts) Capitalism only goes so far. The idea that market forces will drive suppliers to make increasingly competitive products … including reliability … is not true. Why is that? Because reliability is so unique to your product. It is a combined effort where we need to generate common views of customer usage, understand how stresses will be applied to and between components, and so many other things that are unique to your design challenges. So expecting that suppliers are somehow able to create off-the-shelf components that happen to be ‘perfect’ for your design scenario is a waste of effort. What does a ‘reliable’ organization look like? One that identifies suppliers that culturally align with their ideas of continual improvement. One that is open, honest and transparent. One that isn’t looking to pin responsibility on the supplier. One that sees itself as part of resolving any problem. NOT one that puts out ‘calls for tender responses’ and selects the cheapest one. Are you focused on making an amazing product OR do you know who to blame when it goes wrong? Pick one. Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches. Download Audio RSS Related Topics SOR 223 Getting the Information You Want and Need with Your Suppliers(Opens podcast in a new browser tab) The post SOR 770 Who Makes Something Reliable? appeared first on Accendo Reliability.
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Jun 27, 2022 • 0sec

Confidence from Understanding

Confidence from Understanding Abstract Chris and Fred discuss what this term ‘confidence’ means … especially when it comes to statistics (and reliability) Key Points Join Chris and Fred as they discuss what ‘confidence’ means … especially when we do things like statistical analysis to help us understand the reliability characteristics of a system or product. This comes to us from a question (which is like a lot of other questions) we get about how much testing do we need to do to <guarantee something never happens>? … how many samples do I need to make sure there are no quality control issues? … how long do we need to test to demonstrate reliability? Topics include: Confidence is a measure of YOU … not the SYSTEM. Never forget this. (#1) Confidence can come from STATISTICs. But this is expensive, challenging to get right, and prone to manipulation (you know … keep testing until it passes). The organizations and people who tend to lean on confidence from statistics usually don’t understand how their product, system or service fails. Which means they don’t (didn’t) know how to design out failure. Which is a problem. (#2) Confidence can come from UNDERSTANDING. This is much better. It means you know what the weak points are, what you need to do to design them out of the system, and model the VITAL FEW that are remaining so they know (with supreme confidence) that their system IS reliable … and just how reliable it is. This means they don’t really need to do statistical testing (… which is something that organizations who rely on statistics simply can’t understand). Let’s look at an example … quality control issues from a supplier. What happens if you are building a system using components from suppliers (like most producers do). How can you get ‘confidence’ that these parts are of high quality? There are a few options … Establishing a SYMBIOTIC RELATIONSHIP with your suppliers based on transparency and trust where information is shared and failure root causes are fed back into the next generation of componetns. BUILD COMPONENTS YOURSELF so you can control the quality yourself LEARN (through things like FMEAs and FTAs)/Understand failure and provide guidance to suppliers 4. Inspection based on knowing what will fail 5. Screening (HASS) or ‘robust’ testing to accelerate the unveiling of failure root causes and remove ‘problems’ … but you still need to know what the likely weak points are. Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches. Download Audio RSS Related Topics Confidence in Reliability(Opens podcast in a new browser tab) The post SOR 769 Confidence from Understanding appeared first on Accendo Reliability.
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Jun 24, 2022 • 0sec

Training Everyone for Risk Management

Training Everyone for Risk Management Abstract Greg and Fred discussing risk management training for all employees. Key Points Join Fred and Greg as they discuss how risk management is like quality in 1987, when Baldrige, ISO 9001, and Six Sigma were launched.  We live in VUCA time.  Companies now are training everyone in risk to address VUCA. Topics include: Why is risk training become critical for companies. What are the drivers for risk based, decision making. Will 2022 be the year when risk becomes the full employment act for quality professionals, much like 1987. Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches. Download Audio RSS Related Topics SOR 838 Basic Risk Management(Opens podcast in a new browser tab) The post SOR 768 Training Everyone for Risk Management appeared first on Accendo Reliability.
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Jun 20, 2022 • 0sec

Decision Making for Reliability

Decision Making for Reliability Abstract Greg and Fred discussing risk based, decision making for reliability and quality engineers. Key Points Join Fred and Greg as they discuss decision making in reliability, quality, and engineering.  Good  decision making may be the key personal differentiator for all engineers in an age when a work smart phone will have all the data for a job, profession, and process.  Topics include: Why is reliable decision making important in a world of data. How to make good decisions with a machine. What are some tips for making smart decisions. Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches. Download Audio RSS Related Topics SOR 803 Decision Making in Reliability(Opens podcast in a new browser tab) The post SOR 767 Decision Making for Reliability appeared first on Accendo Reliability.
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Jun 17, 2022 • 0sec

What Matters in a Demonstration Test

What Matters in a Demonstration Test? Abstract Carl and Fred discussing a listener question about how which failures to count in demonstration testing. Specifically, what about maintenance induced failures, supply chain failures and other types of failures, not typically part of the product design. Key Points Join Carl and Fred as they discuss reliability demonstration testing. Topics include: What is purpose of demonstration testing? If the product doesn’t work for any reason, it must be addressed. Customer doesn’t care why the product doesn’t work: maintenance, supplier, manufacturing. What gets counted in a given demonstration test depends on the objective of the test. It is possible to separately demonstrate design reliability separate from manufacturing reliability. The objective is not merely to pass the test. Emphasize testing to failure, where possible. Without testing to failure, the assumptions can be challenging. Key: all types of failures, maintenance, supplier, manufacturing, etc., must be considered somewhere in product development. Whether it is done separately or combined is less important than the fact that it is done somewhere. Replicate manufacturing variation, suppler variation and maintenance issues. Don’t explain away failures. Make sure each failure is understood and addressed. FMEA can improve test quality. Ask why you are doing reliability demonstration tests. Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches. Download Audio RSS Related Topics SOR 685 Demonstration Testing(Opens podcast in a new browser tab) The post SOR 766 What Matters in a Demonstration Test appeared first on Accendo Reliability.

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