The ITAM Executive: A Podcast for IT Asset Management Professionals

Hosts: Chris Nielson and Ryan Krueger, Anglepoint Directors of Client SuccessThis episode of The ITAM Executive was created from Anglepoint’s Software Asset Management (SAM) 101 lighting course.In this episode, Chris Nielson and Ryan Krueger, both Directors at Anglepoint, cover the foundational elements of software entitlement, software consumption, software license management, and give an overview of each step in the software asset lifecycle.Sofware entitlement is a crucial part of software asset management. This is understanding what you own – it refers to the rights and permissions associated with using the software. While it may sound simple, measuring software entitlement can be incredibly challenging, especially in complex organization structures. Some of the biggest challenges include knowing the various metrics used to measure entitlement, understanding the different version and editions, and having a firm grasp on appropriate environment use rights.After entitlement comes license consumption management. This is knowing what software is being used. The goal of license consumption management is to ensure compliance and provide accurate and complete data through discover and inventory processes.These software license management processes, amongst others, are essential to ensure that your organization gets a maximum return on software investment over the course of the asset’s lifecycle. Ryan and Chris cover each phase of that lifecycle in detail in the episode.By listening to this episode of The ITAM Executive, you will learn:What software entitlement is and how to appropriately measure itThe importance of license consumption management and an effective license position (ELP)The phases of the software asset lifecycle, from request to disposalAnd more

Hosts: Chris Nielson and Ryan Krueger, Anglepoint Directors of Client SuccessThis episode of the ITAM Executive was created from Anglepoint's Software Asset Management (SAM) 101 lightning course.In this episode, Chris Nielson and Ryan Krueger, both Directors at Anglepoint, give a concise, yet detailed overview of software asset management (SAM).Software asset management is more than just managing software licenses; it's a comprehensive practice involving the control, optimization, and utilization of software as an intangible asset. The episode underscores SAM's role in driving organizational efficiency, cost savings, and improved security and governance.SAM is also not just about license tracking or a one-time effort; it's an ongoing process requiring collaboration across various departments like IT, finance, and procurement. It also involves strategic elements like cost optimization, aligning with business goals, and supporting security practices.This episode concludes with an emphasis on the integration of people, processes, and technology for a sustainable SAM program and invites further engagement on the subject, showcasing Anglepoint's commitment to fostering advanced SAM practices.By listening to this episode, you’ll learn about:What SAM is (and is not)Why SAM is important and where it fits into an organizationPeople, process, & technology - and why all three matterStakeholders and the importance of a RACI chartAnd moreIf you’re interested in learning more about Chris or Ryan, connect with them on LinkedIn.Listen in on our latest podcasts by checking out the ITAM Executive.Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts.

Host: Kris Johnson, Anglepoint Chief Product OfficerSpeaker: Ron Brill, Anglepoint President & ChairmanIn this episode of the ITAM Executive, Kris Johnson and Ron Brill discuss environmental sustainability and green IT initiatives – with a specific focus on the role that IT asset management (ITAM) can and should have in those initiatives.There are many reasons why sustainability and green IT should be a priority for IT asset managers – pressure to adhere to sustainable IT practices come from consumers, regulatory bodies, C-level executives, and more. In this episode, Kris and Ron talk about why ITAM is uniquely positioned to make a huge impact on sustainability initiatives and if ITAM doesn’t take on the task, someone else will.By listening to this episode, you’ll learn about:The reasons why ITAM is well-suited to tackle green IT & sustainability reporting initiativesWhy & how ITAM professionals should address the environmental impact of IT assets through their lifecycleThe convergence of environmental sustainability, ITAM, and FinOpsThe inclusion of a new process area dedicated to sustainability reporting and optimization in the upcoming edition of ISO 19770-1And moreIf you’re interested in learning more about Ron, or Kris, connect with them on LinkedIn.We’ve covered this before—read why we think green IT is one of the leading trends in ITAM for the next 5+ years.Listen in on our latest podcasts by checking out the ITAM Executive.

Host: Scott Hair, Anglepoint VP Lead Solution ArchitectSpeaker: Kris Johnson, Anglepoint Chief Product OfficerIn this episode of the ITAM Executive, Kris Johnson, Anglepoint CPO, and Scott Hair, Lead Solution Architect, discuss the 2023 Gartner® Critical Capabilties Report for SAM Managed Services report.One of the main topics of conversation in this episode is about what’s new to this year’s report. Gartner added three critical capabilities for SAM managed services – value realization, continuous delivery platform, and environmental sustainability services.Kris and Scott dive deep into how end user organizations can use the Critical Capabilities report to evaluate potential Software Asset Management or IT Asset Management Managed Service Providers.Additionally, organizations who don’t employ a Managed Service Provider can use the report to benchmark their own SAM and ITAM programs.By listening to this episode, you’ll learn about:The Critical Capabilities inclusion criteria, evaluation criteria, and main categories of evaluationEach of the new critical capabilities evaluated: continuous delivery platform, value realization, and environmental sustainability servicesHow ITAM managers can leverage Gartner research to make stronger business cases for MSP selectionAnd moreIf you’re interested in learning more about Scott or Kris, connect with them on LinkedIn.Listen in on our latest podcasts by checking out the ITAM Executive.

Host: Kris Johnson, Anglepoint Chief Product OfficerSpeaker: Ken Staude, ITAM Technology ServicesThis episode of the ITAM Executive revolves around the challenges and best practices of onboarding publishers in a software asset management tool. Kris and Ken especially emphasize the importance of data quality, configuration, and interpretation in order to manage software licenses effectively.One of the most common errors that we see is that organizations often understimate and overlook the complexity and effort required to effectively onboard publishers into a SAM tool. And while it is a challenging endeavor, proper publisher onboarding is essential to being able to make accurate, data-driven business decisions.By listening to this episode, you’ll learn about:The importance of understanding the overall health of your SAM toolWhy and how to properly configure and map software entitlementsWhy all ITAM tools are not created equal, and how to know which might be best for youThe challenges of interpreting licencing terms and conditionsAnd moreIf you’re interested in learning more about Ken or Kris, connect with them on LinkedIn.Want to learn how to check the health of your SAM tool? Check out this webinar on Evaluating the Health of Your SAM Tech Solution.Listen in on our latest podcasts by checking out the ITAM Executive.Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts.

Host: Kris Johnson, Anglepoint Chief Product OfficerSpeakers: Rob Martin, FinOps Foundation FinOps Principal; Ron Brill, Anglepoint President & ChairmanThis episode of the ITAM Executive was recorded live at the ITAM & FinOps: How to Win Big event. Rob Martin, FinOps Principal at the FinOps Foundation joined Anglepoint’s Kris Johnson and Ron Brill for a discussion about what they learned from the conference.One of the highlights from the event (and subsequently this episode) is just how critical it is that ITAM leads adapt to the changing IT landscape and embrace FinOps as the future. Those who do not, will likely be left behind.By listening to this episode, you’ll learn about:Why ITAM is so perfectly suited to work with FinOpsThe importance of building relationships, communication, and collaboration among ITAM, FinOps, DevOps, and security teamsWhy ITAM practitioners should embrace change and acquire cloud-related knowledge and skillsHow FinOps & ITAM teams can better engage with each otherAnd moreIf you’re interested in learning more about Rob, Ron, or Kris connect with them on LinkedIn.We’ve covered this before, read why we think FinOps is one of the leading trends in ITAM for the next 5+ years.Listen in on our latest podcasts by checking out the ITAM Executive.Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts.

Host: Steve Hastings, Anglepoint Global Sales LeaderSpeaker: Kris Johnson, Anglepoint Chief Product OfficerThe 2023 Gartner® Magic QuadrantTM for SAM Managed Services is now available! Access a complimentary copy of the Magic Quadrant report here.In this episode of the ITAM Executive, Kris Johnson, Anglepoint CPO, and Steve Hastings, Global Head of Sales, discuss this year's Magic Quadrant report.Kris gives a brief overview of the report and how Gartner measures each Managed Service Provider (MSP). He also touches on the specific requirements each MSP has to meet and the evaluation process.One of the main topics of conversation is about what's new to this years report - FinOps and Green IT are a couple examples.Finally, and perhaps most importantly, Kris and Steve discuss how end user organizations could use the Magic Quadrant report to evaluate potential Software Asset Management or IT Asset Management Managed Service Providers.By listening to this episode, you’ll learn about:The Magic Quadrant inclusion criteria, evaluation critieria, and main categories of evaluationThe role of Green IT and FinOps in this year's Magic Quadrant and why their inclusion mattersHow ITAM managers can leverage Gartner research to make stronger business cases for MSP selectionAnd moreWe're pleased to offer complimentary access to the 2023 Magic Quadrant for Software Asset Management Services.If you’re interested in learning more about Steve or Kris connect with them on LinkedIn.Listen in on our latest podcasts by checking out the ITAM Executive. Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts.

Host: Kris Johnson, Anglepoint Chief Product OfficerSpeakers: Jeremy Vince, Executive Director of Organizational Excellence & Talent Strategy; Miles Christensen, Senior AnalystThis episode of the ITAM Executive focuses on talent strategy, particularly addressing the talent crunch or shortage of talent in the ITAM (IT Asset Management) industry.The conversation between Kris, Jeremy, and Miles highlights challenges faced by companies in finding and retaining talent, especially in light of demographic shifts and changes in the workforce.In fact, in the next five to six years, around 80% of employers are expected to struggle to find suitable candidates for their positions.So how should ITAM organizations approach this challenge? This episode discusses some of the talent acquistion strategies that have proven effective in the ITAM industry already and how practitioners can implement them.By listening to this episode, you’ll learn about:The struggles ITAM teams face in finding skilled talentWhat skills-based hiring is and why it’s perfect for the ITAM industryThe benefits of internal talent development and mobilityHow to align an organization’s needs with those of the its employees and why that mattersAnd moreWe recently met in London with fellow ITAM practitioners to discuss how we can address the skills gap in the industry. Read a recap of that event here – Roundtable Insights: Addressing the ITAM Skills Gap.If you’re interested in learning more about Jeremy, Miles, or Kris connect with them on LinkedIn.Listen in on our latest podcasts by checking out the ITAM Executive.Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts.

Host: Kris Johnson, Anglepoint Chief Product OfficerSpeakers: Riley Jenkins, FOCUS Project Contributor; Jason Kelly, Anglepoint FinOps Practice LeadFor this episode of the ITAM Executive, we’re joined by Riley Jenkins, a contributor to the FinOps Foundation FOCUS project, and Jason Kelly, Director of Anglepoint’s FinOps practice. FinOps Open Cost and Usage Specification (FOCUS) is a technical project working to establish an open specification for cloud billing data – something that is desperately needed in the industry. But as you’ll hear from Riley and Jason, standardizing cloud cost and usage measures across the multiple Cloud Service Providers, SaaS products, and other billing sources is no easy task.Though it won’t be easy, the impacts of the FOCUS project will have wide-reaching benefits, it’s essential that ITAM and FinOps teams understand the new specification and stay up-to-date as it progresses.By listening to this episode, you’ll learn:What is FOCUSWhy FOCUS matters to IT asset managementThe challenges of benefits of using standardized cloud cost and usage measuresHow to learn more and get involved with FOCUSAnd moreFinOps is one of our top trends in ITAM this year. To learn more, or explore the other top trends, check out our article – The ITAM Evolution: ITAM Trends for the Next 5 Years.If you’re interested in learning more about Riley, Jason, or Kris connect with them on LinkedIn.Listen in on our latest podcasts by checking out the ITAM Executive.Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts.

Speaker: Ron Brill, Anglepoint President & ChairmanSustainability is a huge trend in IT right now, and it's not going to go away. In this episode, Ron Brill, Anglepoint President & Chairman, gives a brief overview of the role that ITAM can and should eventually have in sustainability.Historically, hardware has been the most discussed area of sustainability within ITAM. And certainly, there is so much that can be done, from a hardware perspective, to decrease our carbon footprint. But Ron shares why we're missing a huge piece of the ITAM and sustainability puzzle when we only focus on hardware - software, he posits, drives 75% of power consumption. So, as organizations around the world look to become more sustainable, their ITAM teams should be playing a major role in that effort.This episode covers:Drivers of sustainability - regulators, management, employees, customers, etc.3 scopes of sustainabilityHardware vs. SoftwareAnd moreIf you’re interested in learning more about Ron, connect with him on LinkedIn.Listen in on our latest podcasts by checking out the ITAM Executive.Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts.