Global Product Management Talk

Global Product Management Talk is pleased to bring you the next episode of... The Everyday Innovator with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode: Experienced product managers benefit from what they learned from previous successes and failures. That experience is valuable. However, they can also pick up some bad habits along the way. Some bad habits may be from a lack of knowing better but others come from routine and a “this is how we do it”-sort of mentality that too often develops over time in many organizations. The first step to correcting bad habits is recognizing them and my guest is helping us with that. She is Alicia Dixon, senior product manager at Hilton. Alicia is involved with mobile and digital product innovation. Further, she volunteers for ProductCamp DC and shared aspects of our topic at recently at ProductCamp Silicon Valley. Also, both Alicia and I have found value in product management training and certification. I began the interview asking her about this, as she currently has five product management certifications, which is more than anyone else I know. We both share the value we have found in earning certifications and why we encourage others to earn them as well. It has something to do with “ah ha” moments.

Global Product Management Talk is pleased to bring you the next episode of... The Everyday Innovator with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode: Product management is a highly cross-functional role. Product managers work with product teams, R&D, engineering, marketing, finance, and others, but the one group that is most often discussed, especially in B2B organizations, is sales. You’ll hear about it at product management meetups, such as how a salesperson keeps asking a product manager to do product demos for customers or how the sales team won’t sell the existing product but some feature that hasn’t even been discussed yet. This creates tension between sales and product managers, but it can also be a very positive relationship. Salespeople can get product managers access to companies for customer site visits and other customer research. They can be a source of earlier indications of a new trend forming or an old trend changing. To understand how product management and sales can work better together, Ian Moyse is here to discuss the topic with us. Ian has a technical background with a product mindset and a passion for sales. He is currently the Sales Director for Natterbox, a UK-based Cloud Telphony company. He also received the UK Sales Director of Year award from Institute Sales & Marketing. He shares what sales wants from product management and how the two functions can work well together.

Global Product Management Talk is pleased to bring you the next episode of... The Everyday Innovator with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode: In this discussion, we bring some mature thinking to the topic of maturity. The product life cycle consists of five phases — introduction, growth, maturity, decline, and retire. Successful products make it to maturity, and if properly managed, can generate profit for your organization for a long time. However, managing maturity comes with many challenges that are not present in the earlier stages of the product life cycle. My guest helps us understand the issues and how to avoid them. She is Janna Bastow, co-founder of ProdPad,  and co-founder of Mind the Product including MindTheProduct.com, ProductTank, and ProductCamp London. ProdPad creates tools for product managers for road mapping, backlog management, and customer feedback.

Global Product Management Talk is pleased to bring you the next episode of... The Everyday Innovator with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode: Today’s topic is the product management of APIs — application program interfaces that enable software systems to share information and interact. In the past I have thought of APIs as a part of a software system. It’s another activity on a project schedule to complete in the process of creating a software system that needs or provides an API. Our guest convinced me to think differently about APIs–to think of them as a product and to manage them as such. He has been involved in a few API projects, currently working for Ford and creating an API for Lyft (and others) that will be used by autonomous vehicles. Our guest is Bryan Hicks, senior product manager at Ford Motor Company. He has also worked at SAP, AT&T, and has been an innovation consultant. Even if you are not a software product manager, I expect you’ll find the discussion valuable, particularly in examining the different categories of customers for a product.

Global Product Management Talk is pleased to bring you the next episode of... The Everyday Innovator with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode:  Product management and innovation is about creating value for customers by solving a problem they have. We accomplish this through a tangible product or an intangible service. Done correctly, we have a proper product-market fit — a product that satisfies the needs of a specific market. Finding the correct product-market fit is the tricky part. It is also the topic of my guest’s book, titled The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback. The other is Dan Olsen, an entrepreneur, consultant, and Lean product expert. Dan has worked with a range of businesses, from small, early-stage startups to large public companies, on a wide variety of web and mobile products. Prior to consulting, Dan worked at Intuit, where he led the Quicken product team to record sales and profit.

Global Product Management Talk is pleased to bring you the next episode of... The Everyday Innovator with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode: This is where you make your move from product manager to product master. A product master means having the influence you want and need to drive product strategy. Product masters are leaders. You make that move by listening to this podcast. And I appreciate that you are because organizations need you — product masters. This discussion is focused on another tool to help you become a product master and accelerate your career. It is a study group approach you can facilitate with a group of product people in your organization. My guest calls them Group Directed Learning experiences. He has been using them for years and found them to be a very effective way to learn and apply new concepts. It is also a tool I have been using for many years with groups. It results in personal ownership of what is being learned and real behavior change that increases performance.  It is actually how I met my guest. He participated in a public study group I facilitated for product managers and then brought the approach to his organization. He uses it each year as part of the training for new product managers. My guest is John Spero, a chemical engineer who has worked in research and development, operations, and business management for several companies and in several industries. He is now at Praxair. He is a certified New Product Development Professional (NPDP) from PDMA and a certified scrum master from Scrum Alliance.

Global Product Management Talk is pleased to bring you the next episode of... The Everyday Innovator with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode: Many medium to large organizations are adopting agile practices, such as the use of Scrum. Some are having more success with the adoption than others. Most of these organizations are also using some form of stage-gate for the development of new products. When done right, stage-gate reduces risk, reduces time to market, and increases the return on innovation investment. For the more than 80 percent of U.S. companies using stage-gate, the idea of replacing it with agile is often not warmly embraced. Instead, a hybrid agile stage-gate process is a more reasonable place to start. My guest, Colin Palombo, has been helping organizations using stage-gate to move to a hybrid agile stage-gate process and enjoying many benefits for doing so while keeping the framework they are familiar with. It’s a win-win. Colin is a managing partner and co-founder of two innovation consulting firms — Innovation Framework Technologies and Bizmotion. I met Colin at the annual PDMA conference and enjoyed his insights for making stage-gate more agile. I hope you do as well.

Global Product Management Talk is pleased to bring you the next episode of... The Everyday Innovator with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode: This is where you make your move from product manager to product master. That is the move to being a product leader in your organization or the organization you want to work with. Being a leader involves creating vision and providing meaning to those you work with. It is the topic of Fred Kofman’s new book, The Meaning Revolution: The Power of Transcendent Leadership. Fred is a leadership development adviser at Google and former vice president of executive development and leadership philosopher at LinkedIn. He earned his Ph.D. in advanced economic theory at U.C. Berkeley and taught management accounting and control systems at MIT for six years before forming his own consulting company and teaching leadership workshops for major corporations and 15,000 executives. Sheryl Sandberg writes about him in her book Lean In, claiming Kofman “will transform the way you live and work.” We discuss: Why organizations loseHow organizations can winThe 3-part framework for creating a meaningful culture, andHow product managers can deal with conflict. If you are on the path to being a product master, you’ll appreciate Fred’s genuine approach to becoming a leader.

Global Product Management Talk is pleased to bring you the next episode of... The Everyday Innovator with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode: A new book by O’Reilly Press discusses product management for B2B software applications. It’s titled Building for Business. Much has been written about product management and the development of software products, but little that specifically addresses the characteristics of the B2B environment. The authors join this episode to discuss how product management is different for enterprise software products, including: Differences in consumers from B2B and B2CThe impact a direct sales team hasHow the scale of enterprise customers impacts product workThe need for effective collaborationUsing organizational knowledge The authors are Blair Reeves and Ben Gaines. Blair is a Principal Product Manager at SAS Software and has previously held senior roles at Demandware (now a Salesforce company) and IBM. Ben is a Group Product Manager for Adobe Analytics and previously managed digital analytics at ESPN.

Global Product Management Talk is pleased to bring you the next episode of... The Everyday Innovator with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode:  How do you know what products you should build? What products will delight customers? The answer isn’t a mystery and has been expressed by numerous past guests. One that stands out is Ben Brenton, Chief Innovation Officer at Snap-on Tools, who shared that he takes their product teams to meet with customers four days a week. That is the recurring theme–time with customers to understand what will delight them. It is often expressed as voice of the customer, or VoC, research. My guest has put VOC into practice with great results. She is the Senior Director of Product Management for TeamMate and an award-winning product manager. We discuss VoC tools and the specifics for how product managers can use them, including: Contextual interviewsBudget-minded usability testing.