Scaling Up Business with Bill Gallagher

Consider your potential, the potential of your people, and the potential of your company. If you’re not looking for ways to develop potential all around, chances are you are missing out on major opportunities.   Joanna Bloor is a career futurist, multi-time TED speaker, and author of Tales of Potential: The Cinderella Story You Haven’t Heard. She has joined the podcast to discuss tactics for unlocking potential to become the best version of yourself as a leader or draw out the best in your team.   The nature of the workforce is continually changing, but one badge of honor always seems to stick — being busy. Too many people consider being busy the greatest measure of their productivity, but what if we can transform perceived busy-ness into harnessing greater potential?   In Cinderella’s story, the key to her success wasn’t the appearance of her fairy godmother. Her preparation, consistency, and leadership skills laid the foundation for her success long before she was faced with a pumpkin that turned into a coach or had to make the split-second decision to leave her glass slipper behind.   It becomes infinitely easier to be an effective leader when you begin to view others not as a charity case that needs to be fixed, but as a “princess” with potential that an effective leader can help unlock. Listen in as Joanna highlights different potential leadership styles that harness the strengths that are already there and just need to be brought to light.   Interview Links: Tales of Potential Resources: 20,000 Scaleups Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube Recruiter.com Short List (use code scaleup)   Scaling Up is the best-selling book by Verne Harnish and our team for Scaling Up Coaches (formerly Gazelles). We share how the fastest-growing companies succeed where so many others fail.   Bill Gallagher, Scaling Coach and host of the show, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.   We help leadership teams with the biggest decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth. Scaling Up is based on Verne’s original best-selling business book, Mastering the Rockefeller Habits.   Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.  

Are you willing to pass the baton on to the next leaders of your company? Or are you hanging on too long? Empowering leaders develop leaders who can develop leaders. If you’re hanging on too much or micromanaging your team, you are not developing yourself or others into effective leaders. If you want a strong, thriving company, you need to work to develop leaders that you can pass the baton on to.   Years ago Bill was doing a lot of things right in his business, but he still couldn’t manage to break away for any extended period. Still, he was committed to a family vacation, so he asked himself regularly to become more hands-off. For a year, he worked to ask his team how they would solve their problems if he was not there. By empowering his team to come up with their own solutions, he was effectively passing the baton. Without micromanaging leaders to do all of the work, teams are empowered to thrive. Resources: 20,000 Scaleups Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube Recruiter.com Shortlist (use code scaleup) Scaling Up is the best-selling book by Verne Harnish and our team for Scaling Up Coaches (formerly Gazelles). We share how the fastest-growing companies succeed where so many others fail. Bill Gallagher, Scaling Coach and host of the show, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. We help leadership teams with the biggest decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth. Scaling Up is based on Verne’s original best-selling business book, Mastering the Rockefeller Habits. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.

Wake up your emotional intelligence so you can be a better leader. If you want to develop your business, you have to be willing to develop yourself. Emotional intelligence goes hand-in-hand with successful leadership.   Dr. Robert Hernandez is a Jungian-trained, licensed psychologist who helps HR departments identify, assess, and develop strong, emotionally intelligent leaders. His work focuses on ego-Self axis leadership through the lens of emotional intelligence.   Authentic, not overpowering, authority is the leadership style that will connect you with your team in meaningful ways. Projecting higher, louder energy isn’t nearly as effective as simply projecting a passion for the work and change you are working for.   To tune into your passion, consider the following questions: What do you like about the message you are trying to share? What excites you about the possibilities associated with your message? What do you care about? If you don’t have clear answers, you need to listen to the suggestions in this conversation that will increase your connections and rev your passion back up.   The way that you manage and harness your emotions and your passions can make all the difference in your effectiveness as a leader. When you are connected with your emotions you can become an excellent and charismatic leader.   Interview Links: influens.com   Resources: 20,000 Scaleups Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube Recruiter.com Short List (use code scaleup)   Scaling Up is the best-selling book by Verne Harnish and our team for Scaling Up Coaches (formerly Gazelles). We share how the fastest-growing companies succeed where so many others fail.   Bill Gallagher, Scaling Coach and host of the show, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.   We help leadership teams with the biggest decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth. Scaling Up is based on Verne’s original best-selling business book, Mastering the Rockefeller Habits.   Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.  

Leaders in action occasionally get upset and want to quit. How can you handle angry people with big complaints? Deeper listening is the key.   Bill had a client who got into a fight with another manager. After listening deeply to his grievances, Bill was able to explore curiosity around the other manager in the fight, which then gave space for the angry manager to do so as well. When he did, he was able to go deeper and consider why the other manager might have gotten so upset. With greater compassion, he was able to address the real issue at hand.   Behind every complaint is something virtuous. When you can point to the virtue amidst the complaint, understanding and effective change can take place. If you can stop fighting for your own position and consider what the other person is asking for, the underlying virtue can be addressed.   Dealing with upset people can rapidly be shifted when you listen for and name the unspoken value that they are fighting for.   Resources: 20,000 Scaleups Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube Recruiter.com Shortlist (use code scaleup)   Scaling Up is the best-selling book by Verne Harnish and our team for Scaling Up Coaches (formerly Gazelles). We share how the fastest-growing companies succeed where so many others fail.   Bill Gallagher, Scaling Coach and host of the show, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.   We help leadership teams with the biggest decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth. Scaling Up is based on Verne’s original best-selling business book, Mastering the Rockefeller Habits.   Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.  

Effective coaches have to be able to help people level up without having them reject that coaching. But how can you do that?   Bill had the opportunity to coach a CEO who was completely burnt out on his work. By showing genuine curiosity about the cause behind the leader’s change of heart, Bill was able to help him find new passion and purpose in the work he was doing. Rather than just pumping a leader up, curiosity can create a space for a leader to receive coaching without feeling like it’s being forced upon them.   A great coach is looking for growth. Take it from Anthony Nelson at Premier Restoration Hawaii — leaders have a great vision that they are excited to share with their team. They’re looking for ways to help level their people up beyond what they can see for themselves at any given moment.   Resources: 20,000 Scaleups Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube Recruiter.com Shortlist (use code scaleup)   Scaling Up is the best-selling book by Verne Harnish and our team for Scaling Up Coaches (formerly Gazelles). We share how the fastest-growing companies succeed where so many others fail.   Bill Gallagher, Scaling Coach and host of the show, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.   We help leadership teams with the biggest decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth. Scaling Up is based on Verne’s original best-selling business book, Mastering the Rockefeller Habits.   Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.  

Business, like life, has a great way of handing you a smack upside the head. It can throw you off, but improv is all about embracing what is instead of resisting it.   Erin Diehl is the founder of improve it!, a unique professional development company that pushes others to laugh, learn, and grow. They bring improv and more to companies to help them level up.   How can improv help you improve your day-to-day business? The opportunities for improv and humor in general can be found throughout your workday. Whether someone is heckling you during a presentation or throws you off with an unexpected question during a pitch, staying sharp will get you through whatever comes your way. Improv is simply a way to postpone the judgment of yourself first. You do have the answers, and you can use humor to create an energy and bond with your audience.   When you free up more room for play in your mind, you have less room for self-doubt. Even if you are in a room full of executives, if you can listen and respond in a humorous but truthful way, you will find more success and have more fun along the way. According to Erin, you will find your truest self when you can let go of self-judgment and just be you.   Interview Links: Improve It!   Resources: 20,000 Scaleups Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube Recruiter.com Short List (use code scaleup)   Scaling Up is the best-selling book by Verne Harnish and our team for Scaling Up Coaches (formerly Gazelles). We share how the fastest-growing companies succeed where so many others fail.   Bill Gallagher, Scaling Coach and host of the show, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.   We help leadership teams with the biggest decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth. Scaling Up is based on Verne’s original best-selling business book, Mastering the Rockefeller Habits.   Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.  

“Plans are of little importance, but planning is essential.” We may agree with Winston Churchhill, but how is this possible? How can plans themselves be of such little value but planning is indispensable?   Plans have a purpose — they bring the team together and begin the execution process, but then things inevitably change. Ideally, we are constantly creating new plans because it is in the act of planning that plans are made.   Finding the balance between planning and executing is essential to getting the job done and growing your business. Don’t worry about figuring it out yourself, just follow the footsteps of so many who have come before you. Annual strategy planning, quarterly updates, weekly adjustments, daily huddles, and one-on-one coaching are all part of an effective planning process.   The secret to planning success? Getting the rhythm right. If there isn’t a predictable cadence to your meetings, you aren’t going to experience the success that planning can offer. Create a predictable rhythm that your entire organization moves to.   Resources: 20,000 Scaleups Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube Recruiter.com Shortlist (use code scaleup)   Scaling Up is the best-selling book by Verne Harnish and our team for Scaling Up Coaches (formerly Gazelles). We share how the fastest-growing companies succeed where so many others fail.   Bill Gallagher, Scaling Coach and host of the show, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.   We help leadership teams with the biggest decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth. Scaling Up is based on Verne’s original best-selling business book, Mastering the Rockefeller Habits.   Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.  

Cameron Herold is the mastermind behind hundreds of companies’ exponential growth and has earned his reputation as the business growth guru. He has built a dynamic consultancy with clients that include a monarchy and a Big 4 wireless company. Cameron discusses his new book The Second in Command.   As second in command, COOs are often in place for a reason or a season, but rarely for the lifetime of a company. The COO takes care of everything that the CEO doesn’t love (or isn’t good at) and they serve as their main confidant. Like the yin and yang, the COO works not to duplicate, but to counterbalance the efforts of the CEO.   From his early days at 1-800-GOT-JUNK to his work with scaling up million dollar companies, Cameron has defined the second in command as a partner who has a shared vision but not the same strengths.   Cameron highlights the steps CEOs need to take to build out and identify their second in command based on the current needs of the company and the long-term vision of the company. Bottom line, if you are struggling with any aspect of leading your company, the answer may not be to learn how to do it better yourself. The answer may be to hire someone else to get the job done.   Interview Links: The Second in Command — Unleash the Power of Your COO   Resources: 20,000 Scaleups Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube Recruiter.com Short List (use code scaleup)   Scaling Up is the best-selling book by Verne Harnish and our team for Scaling Up Coaches (formerly Gazelles). We share how the fastest-growing companies succeed where so many others fail.   Bill Gallagher, Scaling Coach and host of the show, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.   We help leadership teams with the biggest decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth. Scaling Up is based on Verne’s original best-selling business book, Mastering the Rockefeller Habits.   Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.  

“Everyone has a plan until they are punched in the face.” Wise words from Mike Tyson, but too many entrepreneurs are afraid to talk about all of the things that can go wrong when scaling up. This is a mistake.   Consider the Apollo 13 mission. Earlier probing and considerations about failure are what made it possible for the astronauts to return safely back to Earth. Without those conversations and preparations for possible failure, Apollo 13 would not have turned into the success story it was.   Don’t avoid the possibility that something is going to go wrong, because something IS going to go wrong. Probe deeply about it and create a contingency plan to prepare for it. If there are people on your team who are constantly questioning what could go wrong, thank them! Empower them to help expand the vision of success by giving a voice to their concerns, and then enjoy the results of that planning when things go off script.   Resources: 20,000 Scaleups Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube Recruiter.com Shortlist (use code scaleup)   Scaling Up is the best-selling book by Verne Harnish and our team for Scaling Up Coaches (formerly Gazelles). We share how the fastest-growing companies succeed where so many others fail.   Bill Gallagher, Scaling Coach and host of the show, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.   We help leadership teams with the biggest decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth. Scaling Up is based on Verne’s original best-selling business book, Mastering the Rockefeller Habits.   Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.  

Hiring today seems more complicated than ever before, but finding the right fit for your position doesn’t have to be a long and cumbersome process. You just have to be willing to put the work in to find the top performers.    Dr. Brad Smart is widely regarded as a world expert on hiring and is a renowned consultant to many leading companies and SMBs. He is the creator of Topgrading and author of Foolproof Hiring: Powerful, Fully Proven Keys to Hiring Mostly High Performers.   Dr. Brad was shocked to learn in the early years of his career that only 1 out of 3 employees at his company were considered top performers. He knew there had to be a better way to identify and hire more top performers, and Topgrading was born.   Employers save time and money by using the Topgrading approach. The robust and thorough process provides a prescreening snapshot that sifts out the best applicants and gets A players hired.   The job scorecard is another critical piece of the effective hiring process. Break down what the job entails and make sure that you know what you need before you start hiring someone who may or may not be a good fit for the requirements.   After the basic sort, ask three open-ended questions that candidates can answer before you have an in-person conversation. Each of these steps will help you identify and hire the high performers that you want on your team.   Interview Links: Topgrading Prescreen Snapshot   Resources: 20,000 Scaleups Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube Recruiter.com Short List (use code scaleup)   Scaling Up is the best-selling book by Verne Harnish and our team for Scaling Up Coaches (formerly Gazelles). We share how the fastest-growing companies succeed where so many others fail.   Bill Gallagher, Scaling Coach and host of the show, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.   We help leadership teams with the biggest decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth. Scaling Up is based on Verne’s original best-selling business book, Mastering the Rockefeller Habits.   Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.