In this episode of Building with AI, host Haroon Choudery sits with Fergal Reid, VP of AI at Intercom, a platform that empowers businesses to deliver better customer support. Fergal sheds light on Intercom's transition into an AI-first company, highlighting his role as the first dedicated machine learning hire. He narrates the various changes and developments that the company experienced during this journey, which became especially pronounced with the arrival of ChatGPT.During the conversation, they discuss:Intercom's evolving AI development strategy,Intercom's strategies to counter AI hallucinations,Crucial choices behind Intercom's successful AI integration,Fergal's perspective on an AI-driven software revolution,Navigating challenges in the rapidly evolving AI industry, And much more!—Brought to you by Autoblocks (https://www.autoblocks.ai)—how product teams build better AI experiences.—Building with AI is a weekly podcast featuring conversations with trailblazing business leaders at the forefront of AI. Through thoughtful and engaging dialogue, host Haroon Choudery (CEO of Autoblocks) uncovers tactical insights that empower listeners to build and scale better AI products.—Where to find Fergal Reid:Linkedln: https://www.linkedin.com/in/fergalreidX: https://x.com/fergal_reidLearn more about Intercom:Website: https://www.intercom.comLinkedIn: https://www.linkedin.com/company/intercom/X: https://x.com/intercomWhere to find Haroon Choudery:Linkedln: https://www.linkedin.com/in/haroonchoudery/X: https://x.com/haroonchouderyLearn more about Autoblocks:Website: https://www.autoblocks.aiX: https://x.com/AutoblocksAISubscribe to our newsletter, Not A Bot:Website: https://www.notabot.techX: https://x.com/notabotdaily

Alex Roe, Co-founder of Summit, discusses the unique ability of AI to personalize products, creating human-like interactions, and challenges in building with AI. They talk about the advantages of AI coaching, navigating technical challenges, and personalized engagement with Summit AI coach.

In this episode of Building with AI, host Haroon Choudery sits with Paul Yacoubian, Founder and CEO of Copy.ai, an AI-driven platform designed to help marketing teams write better copy. In the episode, Paul shares his story of developing five AI product MVPs in 90 days. He explains how the fourth MVP (a tagline generator) transformed into Copy.ai's core product.During the conversation, they discuss:Intelligence as a business KPI,The benefits of highly personalized, configurable products,Marrying qualitative and quantitative data to improve user experience,How Copy.ai capitalizes on being a pioneer in the industry,AI's power to drive innovation with minimal resources,And much more!—Brought to you by Autoblocks (https://www.autoblocks.ai)—how product teams build better AI experiences.—Building with AI is a weekly podcast featuring conversations with trailblazing business leaders at the forefront of AI. Through thoughtful and engaging dialogue, host Haroon Choudery (CEO of Autoblocks) uncovers tactical insights that empower listeners to build and scale better AI products.—Where to find Paul Yacoubian:Linkedln: https://www.linkedin.com/in/paulyacoubian/X: https://x.com/PaulYacoubianLearn more about Copy.ai:Website: https://www.copy.aiX: https://x.com/copy_aiWhere to find Haroon Choudery:Linkedln: https://www.linkedin.com/in/haroonchoudery/X: https://x.com/haroonchouderyLearn more about Autoblocks:Website: https://www.autoblocks.aiX: https://x.com/AutoblocksAISubscribe to our newsletter, Not A Bot:Website: https://www.notabot.techX: https://x.com/notabotdaily

In this episode of Building with AI, host Haroon Choudery sits with Ryan Alshak, the CEO of Laurel, an AI-powered timekeeping software for professional services. Ryan discusses how he observed the inefficiencies of timekeeping in his role as a lawyer. This realization prompted him to create an AI-powered tool to address these challenges.During the conversation, they discuss:Ryan’s decision to use the legal industry as a beachhead,Laurel’s metrics for determining client impact,The company’s broader vision and expansion,Laurel’s integration strategies,Traditional ML vs. GenAI,And much more!—Brought to you by Autoblocks (https://www.autoblocks.ai)—how product teams build better AI experiences.—Building with AI is a weekly podcast featuring conversations with trailblazing business leaders at the forefront of AI. Through thoughtful and engaging dialogue, host Haroon Choudery (CEO of Autoblocks) uncovers tactical insights that empower listeners to build and scale better AI products.—Where to find Ryan Alshak:Linkedln: https://www.linkedin.com/in/ryan-alshakX: https://x.com/ryanalshakLearn more about Laurel:Website: https://www.laurel.ai/X: https://twitter.com/getlaurelWhere to find Haroon Choudery:Linkedln: https://www.linkedin.com/in/haroonchoudery/X: https://x.com/haroonchouderyLearn more about Autoblocks:Website: https://www.autoblocks.aiX: https://x.com/AutoblocksAISubscribe to our newsletter, Not A Bot:Website: https://www.notabot.techX: https://x.com/notabotdaily

In this episode of Building with AI, host Haroon Choudery sits with Yana Welinder, the CEO and Co-founder of Kraftful, an AI-powered copilot for product builders. Yana shares the importance of incorporating user feedback from various channels for product development.During the conversation, they discuss:The insight and vision that led to Kraftful,The stages of Kraftful's AI feature development,Fine-tuning and scalability challenges,Yana’s hot take about AI and its future,And much more!—Brought to you by Autoblocks (https://www.autoblocks.ai)—how product teams build better AI experiences.—Building with AI is a weekly podcast featuring conversations with trailblazing business leaders at the forefront of AI. Through thoughtful and engaging dialogue, host Haroon Choudery (CEO of Autoblocks) uncovers tactical insights that empower listeners to build and scale better AI products.—Where to find Yana Welinder:Linkedln: https://www.linkedin.com/in/ywelinder/X: https://x.com/yanatweetsLearn more about Kraftful:Website: https://www.kraftful.com/X: https://twitter.com/KraftfulWhere to find Haroon Choudery:Linkedln: https://www.linkedin.com/in/harooncho...X: https://x.com/haroonchouderyLearn more about Autoblocks:Website: https://www.autoblocks.aiX: https://x.com/AutoblocksAISubscribe to our newsletter, Not A Bot:Website: https://www.notabot.techX: https://x.com/notabotdaily

In this episode of Building with AI, host Haroon Choudery sits with Omar Shaya, the founder of MultiOn, a personal AI assistant that democratizes access to AI. In the episode, Omar talks about his background at Microsoft and Facebook AI teams, and how these experiences led to the creation of MultiOn.During the conversation, they discuss:The importance of a user-centric approach in developing products,Insights from interviewing human assistants,Balancing novelty and familiarity for users in its product,How developers can effectively utilize LLMs,Hot takes around AI,And much more!—Brought to you by Autoblocks (https://www.autoblocks.ai)—how product teams build better AI experiences.—Building with AI is a weekly podcast featuring conversations with trailblazing business leaders at the forefront of AI. Through thoughtful and engaging dialogue, host Haroon Choudery (CEO of Autoblocks) uncovers tactical insights that empower listeners to build and scale better AI products.—Where to find Omar Shaya:Linkedln: https://www.linkedin.com/in/omarshaya/X: https://x.com/omarshayaLearn more about MultiOn:Website: https://www.multion.ai/X: https://twitter.com/MultiON_AIWhere to find Haroon Choudery:Linkedln: https://www.linkedin.com/in/haroonchoudery/X: https://x.com/haroonchouderyLearn more about Autoblocks:Website: https://www.autoblocks.aiX: https://x.com/AutoblocksAISubscribe to our newsletter, Not A Bot:Website: https://www.notabot.techX: https://x.com/notabotdaily

In this episode of Building with AI, host Haroon Choudery sits with Greg Kamradt, an AI educator whose expertise lies in the practical implications of LLMs for business productivity. They have an in-depth discussion on how businesses can better integrate AI into their products. Greg shares a framework businesses can use to determine if they should (or should not) integrate GenAI into their products. During the conversation, they discuss: The awareness gap between the AI industry and the business industry,The three evolutionary stages of GenAI,Ongoing developments in retrieval techniques,Potential risks of implementing AI features,Use cases of application frameworks like Langchain,And much more!— Brought to you by Autoblocks (https://www.autoblocks.ai/) — how product teams build better AI experiences. — Building with AI is a weekly podcast featuring conversations with trailblazing business leaders at the forefront of AI. Through thoughtful and engaging dialogue, host Haroon Choudery (CEO of Autoblocks) uncovers tactical insights that empower listeners to build and scale better AI products. — Where to find Greg Kamradt: Linkedln: https://www.linkedin.com/in/gregkamradt/X: https://x.com/GregKamradtLearn more about Data Indy:  X: https://x.com/DataIndependentYouTube: https://www.youtube.com/@DataIndependentWhere to find Haroon Choudery: Linkedln: https://www.linkedin.com/in/harooncho... X: https://x.com/haroonchoudery Learn more about Autoblocks: Website: https://www.autoblocks.ai X: https://x.com/AutoblocksAI Subscribe to our newsletter, Not A Bot: Website: https://www.notabot.tech/ X: https://x.com/notabotdaily

Jon Noronha, Co-founder of Gamma, discusses the evolution of Gamma's AI-powered presentation tool, the importance of user feedback in AI product development, and the optimistic outlook on AI as a tool for product teams. They also explore Gamma's expansion to websites and the use of confirmation steps to keep AI on track.

In this episode of Building with AI, host Haroon Choudery is joined by Krish Ramineni, the co-founder and CEO of Fireflies. Introducing Fireflies, an AI assistant for meetings, Krish dives into the founding story of the platform, discussing its development from a Chrome extension to an AI-powered note-taking and meetings assistant. During the conversation, they discuss: Why having a well-defined data strategy is imperative,The importance of identifying a clear target market,Focusing on problem-solving vs. "building something cool,"Determining when and where LLMs are appropriate,The use of guardrails to improve AI-generated responses,Upcoming developments at Fireflies.ai,And much more!—Brought to you by Autoblocks (https://www.autoblocks.ai)—how product teams build better AI experiences. —Building with AI is a weekly podcast featuring conversations with trailblazing business leaders at the forefront of AI. Through thoughtful and engaging dialogue, host Haroon Choudery (CEO of Autoblocks) uncovers tactical insights that empower listeners to build and scale better AI products. —Where to find Krish Ramineni: Linkedln: https://www.linkedin.com/in/krishramineni/X: https://x.com/krishramineniWhere to find Haroon Choudery: Linkedln: https://www.linkedin.com/in/haroonchoudery/X: https://x.com/haroonchouderyLearn more about Fireflies: Website: https://fireflies.aiX: https://x.com/firefliesaiLearn more about Autoblocks: Website: https://www.autoblocks.aiX: https://x.com/AutoblocksAISubscribe to our newsletter, Not A Bot: Website: https://www.notabot.techX: https://x.com/notabotdaily

In this episode of Building with AI, host Haroon Choudery sits with Jamie Cuffe, the Head of New Products and Self-Serve at Retool. David Dworsky accompanies Jamie as they dig into the process of integrating AI into Retool — a platform that streamlines the creation of custom internal applications.During the conversation, they discuss:How Retool enables developers to build AI apps,Retool's product philosophy (power & speed),The importance of identifying high ROI use cases for AI,Retool's vision of building a “visual copilot,"Completion rates being a great KPI for AI apps,Deciding between different foundation models,And much more!—Brought to you by Autoblocks—how product teams build better AI experiences.—Building with AI is a weekly podcast featuring conversations with trailblazing business leaders at the forefront of AI. Through thoughtful and engaging dialogue, host Haroon Choudery (CEO of Autoblocks) uncovers tactical insights that empower listeners to build and scale better AI products.—Where to find Jamie Cuffe:Linkedln: https://www.linkedin.com/in/jamiecuffe/X: https://twitter.com/CuffeJamieWhere to find Haroon Choudery:Linkedln: https://www.linkedin.com/in/haroonchoudery/X: https://x.com/haroonchouderyLearn more about Retool:Website: https://retool.comX: https://twitter.com/retoolLearn more about Autoblocks:Website: https://www.autoblocks.aiX: https://x.com/AutoblocksAISubscribe to our newsletter, Not A Bot:Website: https://www.notabot.techX: https://x.com/notabotdaily