

The Human Risk Podcast
Human Risk
People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of 'human risk', or "the risk of people doing things they shouldn't or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at 'human reward', or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often inadvertently increase human risk.To pitch guests please email guest@humanriskpodcast.com
Episodes
Mentioned books

May 24, 2020 • 56min
Professor Catherine Sanderson on the Bystander Effect
Why is it that we behave differently in groups to the way we behave individually? In particular, why do so many people become bystanders when they see things they could intervene to prevent?On this episode, I speak with Professor Catherine Sanderson about her new book on The Bystander Effect. You can find links to it on her website at www.sandersonspeaks.comCatherine is the Manwell Family Professor in Life Sciences at Amherst College in Massachusetts.You can read more about her work on her faculty page: https://www.amherst.edu/people/facstaff/casanderson

May 22, 2020 • 60min
Richard Chataway on The Behaviour Business - using Behavioural Science for business success
How can Behavioural Science help business? On this episode, I speka with Richard Chataway who is a Behavioural Science practitioner that has recently published a book called "The Behaviour Business".In it, he explores how businesses can use Behavioural Science to help them meet their business objectives more effectively. As he says "if you're in business, you are in the business of behaviour". On the podcast, we talk about how Richard came to be interested in Behavioural Science and explore some of the themes he covers in the book,You can find out more about the Behaviour Business and associated podcast here: https://harriman-house.com/behaviourbusiness

May 20, 2020 • 54min
Margaret Heffernan on Uncertainty
How can we manage in a world that is uncertain?In this episode, I speak with Margaret Heffernan, the author of a timely new book called "Uncharted: How to Map the Future Together". In it, she explores the ways in which we naturally seek certainty, yet we know from experience that the world is far from certain.By adopting approaches that are outlined in teh book, we can embrace uncertainty and be more successful. On the podcast, we explore the book and the ideas behind it.You can firm out more about the book here: https://www.mheffernan.com/book-uncharted.phpFor more on Margaret, visit her website: www.mheffernan.com

May 15, 2020 • 59min
Human Risk Webinar Recording: Change under COVID
This episode is the audio recording of a webinar I co-hosted with BeSci and Change expert Koen Smets. In it, we discussed Change Under COVID and the Behavioural Dynamics that entails.You can find more from Koen on his Twitter feed: https://twitter.com/koenfucius As well as on Medium: https://medium.com/@koenfuciusThe audio quality of this episode is lower than usual, due to the limitations of Zoom. As ever, I hope high quality content, makes up for lower quality audio.

May 15, 2020 • 1h
Human Risk Webinar Recording: Conduct & Culture under COVID
This episode is a recording of a webinar I did with Dr Roger Miles on "Conduct & Culture under COVID". In our discussion, Roger and I explore what changes, if any, there have been during Coronatime to expectations and norms of what constitutes “good behaviour”.Many industries are now regulated by Behavioural or Conduct regulators, who have views on what they expect from their regulatees. Equally, we’re seeing a shift in societal expectations as to what the general public expects from companies; either the one they work for, or from whom they buy products.We explore what that means and how we, both companies and individuals, can best respond to the changing dynamics.As ever with the webinar recordings, the quality isn’t as high because of the limitations of Zoom, so apologies for that. But hopefully, lower-quality audio is compensated for by high-quality content. To find out more about Human Risk webinars, subscribe to the Human Risk newsletter at www.human-risk.com or follow me on social media (@humanriskblog on Twitter).

May 13, 2020 • 55min
Professor Niels Van Quaquebeke on Behaviour & Leadership under COVID19
How has COVID impacted leadership and behaviour in business? On this episode, I speak with Professor Dr. Niels Van Quaquebeke. Niels is Professor of Leadership and Organizational Behavior at the Kühne Logistics University in Hamburg. He is additionally affiliated (part-time) with the University of Exeter as a Distinguished Research Professor.I've known him for a number of years, having first met when he taught me on a leadership course.Niels and I discuss how COVID19 is impacting leadership on a national and organizational level. We also explore some ways we can each, as individuals, cope with COVID19 and make ourselves more robust and future-proof.Not only is he incredibly insightful, but he's also a lot of fun. For more on Niels, visit the KLU website: https://www.the-klu.org/faculty-research/resident-faculty/niels-van-quaquebeke/For corporate enquiries including training see http://www.respicere.de/ Niels is also an avid user of social media and I recommend following him:Twitter - @NielsQuaquebeke - https://twitter.com/NielsQuaquebekeInstagram - @NielsVanQuaquebeke - https://www.instagram.com/nielsvanquaquebeke/

May 9, 2020 • 1h 3min
Professor Elizabeth Sheedy on Behaviour in Banking
Why do people who work in banks engage in bad behaviour? That's the question my guest on this episode, Professor Elizabeth Sheedy of Macquarie University in Sydney, specialises in researching. She is a risk management expert based in the Department of Applied Finance and since 2012 her research focus has been on Risk Governance, Culture and Remuneration in Financial Institutions. So she's ideally placed to explore why there appears to be such an issue with behaviour in Financial Services. In our discussion, we talk about why bad behaviour occurs and what we can do to mitigate it. What are the factors that drive people to engage in it? Would it make a difference if the industry were more diverse?You'll find links to her research below.For more on Human Risk, including the Newsletter and Video Channel. visit www.human-risk.com.This major study of risk culture in Australian and Canadian banks, highlights the issue of ‘avoidance’ culture in predicting poor behaviour: https://onlinelibrary.wiley.com/doi/abs/10.1111/corg.12200 How both remuneration and culture predict compliance behaviour: https://www.sciencedirect.com/science/article/pii/S0378426619301864What is the potential of compensation deferrals to temper bad behaviour? Will people gravitate towards the pay structures they prefer? Will the nature of the workforce change if deferrals are introduced? https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3535347This research explores the "Lehman Sisters" hypothesis, which posited that had Lehman Brothers been run by women, that things might have turned out differently. The research suggests the opposite; it turns out senior females in banks are pretty similar to their male counterparts.: https://www.emerald.com/insight/content/doi/10.1108/MF-11-2017-0465/full/html?casa_token=Sw-pGQTHpz4AAAAA:fu38Nld8uqZWES3N5koN1byos6t44SKVRrURunfUD9DWgLIHZlZpBqVDSMfR7eGbS1_-dpG3jmim_gVGRYuyo7qI1r1MQw1b0YoHvloXIVh4eZVllUvp

May 2, 2020 • 54min
David Enrich on Deutsche Bank, Donald Trump & an Epic Trail of Destruction
On this episode, I speak to David Enrich, the New York Times Financial Editor. He's the author of a new book called Dark Towers: Deutsche Bank, Donald Trump, and an Epic Trail of Destruction.We discuss the Human Risk aspects of the story and explore some of the dynamics that led to an extraordinary story.For more on Dark Towers: https://www.harpercollins.com/9780062878816/dark-towers/

May 2, 2020 • 59min
Human Risk Webinar Recording: Decision-Making under Uncertainty
This episode is the audio recording from a webinar I co-hosted with Tom Hardin on "Decision-Making under Uncertainty". The video version is available for viewing on the Human Risk YouTube channel: https://youtu.be/SS8GuNSErrADetails of future Human Risk webinars will be released on Social Media and via the Human Risk Newsletter: https://human-risk.com/newsletter-archive/For more about Tom, who also featured in Episode 2 of this podcast, visit https://tipperx.com/To discuss any of the issues raised in the episode, do get in touch.

Apr 30, 2020 • 37min
Professor Robert Frank on Behavioral Contagion - why we're so easily influenced by others
On this episode, I speak to Professor Robert Frank, the H. J. Louis Professor of Management and Professor of Economics at Cornell University's Johnson Graduate School of Management. In his new book Under The Influence, he explores how our environments encourage smoking, bullying, tax cheating, sexual predation, problem drinking, and wasteful energy use. By understanding how our behaviour is contagious, we can find ways to solve some of the biggest issues facing our society. For more on Robert's book: https://press.princeton.edu/books/hardcover/9780691193083/under-the-influenceRobert on Twitter: https://twitter.com/econnaturalistRobert's Faculty Page: https://www.johnson.cornell.edu/faculty-research/faculty/rhf3/


