

Keys To The Shop : Equipping Coffee Shop Leaders
Chris Deferio
A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.
Episodes
Mentioned books

Jan 31, 2017 • 34min
007 : The 4 Keys to an Effective Checklist : Increase morale, generate buy-in, and get things done!
Checklists get things done!!! If you work in coffee you use a checklist. Some lists are effective and others...not so much. In this episode we explore the 4 keys to making an effective checklist and talk about what role it plays in the cafe and in a baristas professional development.

Jan 27, 2017 • 1h 3min
006 : Founder Friday! Taylor & Shem Doupe of Soleil Cafe talk coffee, entrepreneurship, management, and core values
This is the first in a monthly interview series highlighting founders of great cafes on the last Friday of each month. This month we are featuring new owners Taylor and Shem Doupe who own Soleil Cafe (So-lay cafe) in Syracuse, NY! They started their cafe in may of 2016 and have been very well received by the community. Their passion for people and great coffee is what drives them and in this interview we get to hear how they came to start their business and what they have learned along the way. You can find more info on their website: www.soleil-cafe.com and follow them on Instagram: @soleil_cafe Also you can email them at: shem@soleilcafe.com taylor@soleilcafe.com I hope you enjoy this interview and if you like Keys to the Shop be sure to subscribe to the show and leave us a 5 star review on iTunes...it really helps the ge the podcast up in the rankings and out in front of more people. email you questions, comment, and suggestions to chris@keystotheshop.com www.keystotheshop.com

Jan 24, 2017 • 1h 13min
005 : Baristas Speak! Barista Interviews from Coffee Champs in Knoxville, TN
This weekend I got to go to Coffee Champs in Knoxville, qualifying event for the United States Coffee Championships. While at an event party hosted by Wild Love Bakehouse I sat down with 5 baristas to get their unique take on coffee service, career development, and the future of the cafe industry. Each perspective shines a light on something different that you will find useful for your own career. It always helps to learn from the experiences of others and this episode includes some really great insights from: 1. Trainer, Dawn Shanks of Peregrine Espresso in Washington D.C. 2. Manager, Paul Yates of Shenendoah Joe in Harrisburg, VA also Owner of Rock town Coffee Roasters 3. Consultant,Diana Mnatsakanyan-Sapp, Owner, Undercurrent Coffee, Charlotte, NC 4. Barista, Hannah Craig of Quills Coffee in Louisville, KY 5. U.S. Barista Champion, Lem Butler of Counter Culture Coffee in Durham, NC Full show notes will be available Wednesday in PDF form from our website www.keystotheshop.com Twitter: @keystotheshop IG: @keystotheshop

Jan 17, 2017 • 46min
004 : Leadership in the Cafe: 10 Steps to Being a People First Leader
In this episode you and I get to discuss some practical leadership practices for the shop to help you keep people first. There are 10 things that, if implemented, will help anyone who is currently a leader or is aspiring to hold a leadership position in a cafe to lead effectively while also providing proper care for their staff. Thanks for listening! Show Notes can be found at: www.keystotheshop.com/resources

Jan 10, 2017 • 47min
003 : World Barista Champion, Pete Licata: The Role of Mentorship in Specialty Coffee
We get to talk about mentorship with 2013 World Barista Champion, Pete Licata. In this conversation we discuss what mentorship is, what are the benefits of its one-on-one nature -vs- other learning methods, and how do we find mentors to help us in out coffee careers. We also discuss how we can invest into others and act as a mentor to those who might need our help in our professional community. Pete has a tons of insight and wisdom to share here. This is a guy who just exemplifies learning and teaching in his career. Enjoy! Here are some links: http://www.roastratings.com http://www.licatacoffeeconsultants.com pete@licatacoffeeconsultants.com Twitter @petelicata Subscribe: Keys to the Shop Visit: www.keystotheshop.com for the show notes under "Resources"

Jan 4, 2017 • 1h 12min
002 : How to Master Your Workflow w/ Ryan Soeder
In this episode I discuss with guest Ryan Soeder a cornerstone of any great cafe...Workflow. Ryan will break down the ins and outs of good workflow, why it is critical, and 5 ways you can improve. Resources: www.sunergoscoffee.com Follow Ryan: Twitter Instagram

Jan 4, 2017 • 12min
001: Intro & What to Expect
Greetings! In this episode I get to formally introduce myself and what you can expect here at Keys to the Shop. Plus I discuss the philosophies and values that drive the show. WELCOME!!!


