

Community Creators with Shana Lynn
Shana Lynn Bresnahan
Entrepreneurs and online business owners can no longer grow with great marketing alone. If you want to scale your course, membership, or coaching program, I’ll teach you how to maximize your profit and multiply your impact by creating a thriving online community. Be sure to connect with me on IG: http://instagram.com/shanaspeaksI’ve spent over a decade working with top brands and entrepreneurs to cultivate thriving online communities and empowered community teams that increase their reach, retention, and revenue. This podcast is a space for community creators like you and me to share our insights, best practices, and what’s working now in the community space.You’ll discover proven strategies, actionable tactics, and innovative ideas that you and your team can use to reduce refunds and increase retention. You won’t want to miss an episode! Subscribe now and let’s get started! Show notes & more: https://ShanaLynn.com
Episodes
Mentioned books

May 17, 2022 • 32min
The 3-Minute Method to Segment New Community Members w/ Jamie Bright
Delight your customers, improve your sales messaging, and automatically segment your new online community members with this 3-minute welcome process!Our guest for this week, Jamie Bright, runs masterminds for successful entrepreneurs who thrive in online communities and are committed to getting out of the hustle mentality and into a lightweight, profitable business through intentional lifestyle design.Tune in to learn of the 3-minute welcome process that will delight your new members!Key Takeaways:- Simple strategies to create connections in online communities (01:16)- Finding people who are a good fit for your community (09:54)- Using conditional logic to segment your members (15:14)- Automation can be a curse – how to give a personal touch (18:44)Additional Resources:- Request to join Jamie’s private, behind-the-scenes podcast at: https://gettheprivatepodcast.com- Learn how to launch your first mastermind: http://launchyourfirstmastermind.com/- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideasJoin the waitlist for my course (coming 2022): https://www.shanalynn.com/course- Get in touch: https://www.shanalynn.com/connect - Follow me on IG: https://www.instagram.com/shanaspeaks Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.Be sure to follow the podcast so you never miss an episode!

May 10, 2022 • 9min
Is This "Top" Business Trend a Threat to Your Community?
What kind of experience do you want to create for your community members and customers inside of your online business or program? The most likely is that you want to create a business that is successful and efficient, but also one that people enjoy being a part of. In this week’s episode, I’ll disclose the reasons why you should stop trying to automate everything and start doing unscalable actions. Automation can be an efficient way to run a business, but it must be done in a way that doesn't lead to alienation. If you're looking to keep your business healthy and thriving, you'll definitely want to listen to this episode!Key Takeaways:- Stop doing this "top" business trend (00:00)- When everyone's going one way... (1:26)- Speed vs. efficiency (3:48)- The power of unscalable actions (6:01)Additional Resources:- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course- Get in touch: https://www.shanalynn.com/connect - Follow me on IG: https://www.instagram.com/shanaspeaks Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.Be sure to follow the podcast so you never miss an episode!

6 snips
May 3, 2022 • 12min
Navigate Change in Your Community Like a Pro
Are you ready to address change inside of your community? In this week’s episode, we'll be discussing how to prepare your community for big changes since we want them to feel like they're a part of it. I'll be disclosing a community management strategy that has been used in corporations for a long time, so you can adopt change without feeling overwhelmed and lost.This strategy will help you to make sure that your team is prepared and stays successful after you've made any change. I want to help you avoid any bumps in the road and make sure that you're able to keep producing the results you desire. Hear how we do it in our community and how you can implement it in yours! Key Takeaways:- How to navigate change in your online community (00:00)- If you fail to communicate changes... (00:49)- Top community management strategy for navigating changes (02:43)- Model summary and a few more tips (09:57)Additional Resources:- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course- Get in touch: https://www.shanalynn.com/connect - Follow me on IG: https://www.instagram.com/shanaspeaks Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.Be sure to follow the podcast so you never miss an episode!

Apr 26, 2022 • 22min
Can Voice Broadcasts Boost Your Community Engagement Rate? w/ Janice Anderson
Are you familiar with voice broadcast technology? What if I tell you it can be a powerful tool that can be used to create that thriving community you dream of. In this episode, I had an insightful conversation with our genius guest Janice Anderson, the founder of Significant Life, a community for Christian women. She shares her passion for voice broadcast technology, and the reason why she believes is an incredible way to connect with your members and boost your community engagement. Janice also explains how this technology can be scaled to create a greater impact in your community and culture. Let’s dig into how to increase connection with voice broadcasts!Key Takeaways:- Introducing Janice Anderson! (00:00)- Janice's favorite community (02:38)- Serving Christian women in a space of influence (06:21)- Amazing strategy for improving your community engagement rate (11:10)- Top piece of advice for aspiring community building (18:10)Additional Resources:- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course- Get in touch: https://www.shanalynn.com/connect - Follow me on IG: https://www.instagram.com/shanaspeaks Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.Be sure to follow the podcast so you never miss an episode!

Apr 19, 2022 • 8min
The BIGGEST Mistake Community Managers Make...
Today, we are going to learn about setting boundaries and investing your time and energy into those who will bring you the most benefit. If you're looking to create a successful online program, this podcast is a must-listen! You'll also learn the importance of keeping your customers satisfied and the consequences of not doing so... Listen and enjoy!Key Takeaways:- The biggest energy suck in your online business (00:00)- Focus on these sections of your community... (02:27)- How to create "Lifers" (03:25)- What happens if you end up serving the wrong people? (04:45)Additional Resources:- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course- Get in touch: https://www.shanalynn.com/connect - Follow me on IG: https://www.instagram.com/shanaspeaks Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.Be sure to follow the podcast so you never miss an episode!

Apr 12, 2022 • 8min
Is Conflict Hurting Your Community?
As an entrepreneur, are you afraid of facing conflict inside your community? You probably believe that conflict will only bring bad things to your business and your members, so you prefer to ignore it or let it go. However, if you treat it and handle it properly, this can be an excellent opportunity to strengthen your community in a way you can’t imagine. In this week’s episode, I’ll be sharing a friend’s experience where she had to deal with conflict inside of her online membership, and how that moment gave her a chance to realign the members around the common goal and the culture they want to create.If you want to gain a deeper understanding of why you don’t need to fear conflict in your community, this episode is definitely for you!Key Takeaways:- What conflict in an online membership looks like... (00:00)- Is it OK to fire members from your community? (02:13)- What you need to do as a community owner (04:20)- Treating conflict as an opportunity (5:58)Additional Resources:- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course- Get in touch: https://www.shanalynn.com/connect - Follow me on IG: https://www.instagram.com/shanaspeaks Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.Be sure to follow the podcast so you never miss an episode!

Apr 5, 2022 • 39min
Stu McLaren Shares the Secret to Member Progress
If you have an online course, membership, or group program, you know how important it is to make sure that your clients are making progress.But how do we make that happen? How do we take our members from overwhelmed to confident in their best next step? And more importantly, how do we make sure they recognize the progress they’ve made?In today’s episode, my special guest is the world’s leading expert on online memberships who happens to be my mentor and dear friend, Stu McLaren. He’s going to be sharing his secret to member progress called the Success Path™. Plus, we’ll be breaking down the 4 elements you need to create one for your business! Since 2008, Stu has been working intimately with tens of thousands of authors, speakers, coaches, consultants, and business owners to transform what they already know, love, and do into recurring revenue by launching, growing, and scaling 6, 7, and 8-figure membership businesses. Tune in and discover the secret to member progress!Key Takeaways:- Introducing Stu McLaren (00:00)- What makes an online community strong? (03:05)- Core principles of a successful membership (08:10)- How to start building your membership (14:32)- Why milestones are crucial (19:15)- Best advice for people starting a membership (28:52)Additional Resources:- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course- Get in touch: https://www.shanalynn.com/connect - Follow me on IG: https://www.instagram.com/shanaspeaks Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.Be sure to follow the podcast so you never miss an episode!

Mar 29, 2022 • 6min
Best Way to Increase Your Client Retention FAST
One of the biggest challenges business owners face is finding a way to retain their online community and give them worthwhile reasons to stay long-term. It’s essential to make them feel they’ve made the right choice and let them know the experience will be unforgettable from the beginning. Today, I would like you to slow down and look at two aspects that are necessary to reduce turnover and increase client retention.Tune in and learn the #1 to increase your retention fast!Key Takeaways:- How to improve client retention (00:00)- The most important metric for client retention (01:15)- What DOESN'T work... (02:35)- Should you redo your orientation? (03:11)Additional Resources:- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course- Get in touch: https://www.shanalynn.com/connect - Follow me on IG: https://www.instagram.com/shanaspeaks Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.Be sure to follow the podcast so you never miss an episode!

Mar 22, 2022 • 16min
The Community Development Life Cycle (Full Breakdown)
Have you ever wondered how you can help your community work towards a common goal in your business? While having the four pillars of the Community Cultivated™ framework in place is key to making that happen, there are other aspects you should take into consideration. Today, I’ll be talking about one of them: The Community Development Life Cycle. I’ll break down this cycle into four phases so you can be prepared to address them the best way possible while working towards cultivating your communities. Pay close attention because I want you to reflect on what phase your community is in at this moment.Let’s dive into the Community Development Life Cycle!Key Takeaways:- What is the Community Development Life Cycle (00:00)- Phase 1: Forming (01:41)- Phase 2: Storming (02:48)- Phase 3: Norming (08:49)- Phase 4: Performing (10:16)- The first thing you need to do... (12:58)Additional Resources:- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course- Get in touch: https://www.shanalynn.com/connect - Follow me on IG: https://www.instagram.com/shanaspeaks Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.Be sure to follow the podcast so you never miss an episode!

Mar 18, 2022 • 13min
How to Build Connection in Your Community (Part 4 of 4)
We are back for the fourth and final episode of this four-part series on the Community Cultivated™ framework. These four elements are crucial whenever you’re building your community strategy or tactics. In this episode, I'll provide you with the last piece of the puzzle you need to create a thriving community that is scalable and keeps customers around for longer. This pillar is the one people come to me for most often.I’ll be covering the three main factors you should take into account when incorporating this pillar into your business, which will allow you to build powerful and long-lasting relationships within your community. If you are interested in creating a stickier community with deeper relationships, this episode is for you!Key Takeaways:- The fourth pillar to building a great online community (00:00)- Three key types of connection in your community (02:18)- Belonging vs. safety (03:41)- How do you scale connection? (08:15)- My free connection ideas guide (09:45)Additional Resources:- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course- Get in touch: https://www.shanalynn.com/connect - Follow me on IG: https://www.instagram.com/shanaspeaks Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.Be sure to follow the podcast so you never miss an episode!